Two word review: Honest, Responsive…read more This is my THIRD consecutive 5-star review for Rocklin Heating & Air. In the last 10 or so years in the area I've called RHA, one other place because they could get me to faster - had a bad experience, waited for RHA had an amazing experience, and decided they're going to be my ride-or-die for HVAC. I called them at 7am and by 11:30am their tech had fixed and tested everything and off to help someone else. Yesterday was the start of a heat wave and ... our AC unit quit on us. I called RHA as soon as they opened this morning at 7am, asked for Joe in particular, and they gave me a window between 10am and 12pm. Joe texted ahead of time at 10:30, diagnosed the blown capacitor, swapped it out, cleaned things up a bit, tested the coolant, answered a bunch of questions, and was on his way in just under an hour. The diagnostic was $129 and the capacitor was $186 today. By a complete and total coincidence, I had been running some experiments with home temperature sensors for the last week. You can literally see on these pictures exactly when the AC unit stopped working - and when RHA saved our bacon. The "other" place I called years ago only had a $79 diagnostic charge, but wanted to rip out and replace the entire HVAC system - and claimed we were taking our lives in our own hands by not getting it fixed with him immediately. Joe and RHA took care of everything for the diagnostic. Yeah, you can probably find someplace to charge you less for the diagnostic or maybe less for the part, but when your house is boiling hot / freezing cold, you want to be able to call on someone you can trust to help you out - and not take you for a ride.

I called Rocklin Heating & Air yesterday because our unit wasn't running properly and we have some…read morehot days ahead of us!! They were able to get someone scheduled immediately for the next day! So, earlier this morning, our technician (Frank) called with a heads up for his arrival and showed up right on time. He was very polite and got to work right away. Turned out to be a bad capacitor. Frank had everything we needed in his truck and was able to swap it out in no time. Now our A/C is working great again!! Thank you so much! Glad I found you guys on Yelp!

I don't often leave reviews, so when I do it's because I'm super impressed with the service. I live…read morein the East Bay and was trying to find a company that deals with Fujitsu AC issues still under the manufacturers warranty. Chat GPT recommended Kendrick as the number 1 company. When I phoned them they mentioned they don't come down as far as the East Bay, but told me they would find out who did service the Bay Area from the manufacturers rep who was on leave at the time. True to their word they phoned me a week later with the information. I'm impressed that they took the time to phone me (thankyou Wade for your call) and made the effort to find the information I needed, when they had nothing to gain. This is service at its best, and I'll make sure I'll always recommend them to friends who live in their area.

Estimate requested for our 3100 sqft home in Auburn... our 14 year old HVAC needed to be replaced…read morealong with updates to our ductwork. Jordan Kendrick from Kendrick Heating and Air, Inc. came out and provided thorough inspections with exceptional explanation of the physics and mechanics of our inefficient unit vs different types of HVAC units along with efficiency and quality information. He was not pushy. His pricing more reasonable than other HVAC contractors interviewed. We hired him, and he and his crew replaced our HVAC and modified our ductwork without issue. All were professional, courteous, and fine workmanship. We really appreciated Jordan's care and attention to detail, honesty, and professionalism. We highly recommend Kendrick Heating and air, Inc. for down to earth non corporate influenced care.

Brandon came and fixed my A/c compressor leak quick, very friendly, great customer service, I…read morehighly recommend.

Quick to come out They have great communication on time pleasant knowledgable…read more Thx Don

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

We had one of the most pleasant experiences today. After multiple phone calls to other companies…read more We were finally greeted over the phone with a smile. We had a tech sent in within 2 hours. The tech was extremely knowledgeable and had my AC running right away. We will definitely use Cronus Services for all our HVAC needs.

Our AC stopped working late in the afternoon on a 100-degree day, so I reached out to Cronus…read morethrough Yelp. I had used them earlier in the year for a minor inspection and remembered how helpful and honest Alex D was. At that time, they told me the work I was considering was not urgent, even though it meant I did not move forward with the project. They responded very quickly and had Alex D. at our house by 8:30 that evening, only about an hour after I contacted them. Alex was excellent. He found an issue that had somehow been missed by another HVAC company that had been performing routine annual inspections on our system. He was courteous, respectful, informative, and very genuine throughout the entire visit. He explained what he was seeing in a way that was easy to understand, answered all of our questions, and made sure we were comfortable before doing any work. We never felt pressured or like we were being sold something we did not need. Alex clearly takes pride in his work and in making sure the customer understands what is happening. After both experiences with Cronus, they have definitely earned our trust and will be the company we call moving forward.

Best value in Sacramento for an HVAC. On top of that their team was absolutely fantastic. Total…read moreprofessionals. They prioritize their clients and pay great attention to detail. Every detail paid attention to. Even changed my filters for me for my new unit sealed everything up great. Thank you again RPM!

RPM Installed my Ac unit in June/2021 and I'm still waiting for them to get my sacramento county…read morebuilding permit final inspection even though I paid it already. I paid $400 for permit / $300 for inspection . I don't recommend this company if you want things right. They were quick to take my money and install it but failed to install it correctly by finishing it with a final inspection with the city as agreed on our receipt. Its been 5 years that I've attempted to reach out to RPM and all I get is "we are to busy continue waiting". This is not ok! They even mentioned installing a light in attic due to new regulations and they have yet to come back.

James and Tami have put together a nice HVAC business. Great small town, intimate service as they…read moreboth came out early one AM to assess the job. I hope they can continue to manage the business the same going forward. I would strongly recommend them to anyone needing some HVAC work.

I cannot say enough about this company. James and Tami are great. Extremely responsive. They…read morealways answered when I called. I received a very detailed estimate which I appreciated. Their cost was in line, if not better, than other quotes we received. James, Nick and Paul did the install of our HVAC. I was pleased with how respectful they were of our property, we couldn't even tell they had been here. The permitting for Placer County was a breeze. I would strongly recommend them to anyone needing their services. I would also suggest staying away from the big, impersonal, companies.

My AC went out last night, and Lees Air responded the quickest. I contacted several HVAC companies…read moreand they responded very quickly. This was extremely important to us in the middle of July. They were able to wave the 99$ diagnosis fee. Johnathen came and was very professional. He was able to diagnosis the problem immediately and had the part handy. He went the extra mile and taped an area with UV resistant tape and he was nice enough to check the airflow coming out of the vents to make sure every concern of mine was addressed. Everything is working perfectly now, and I am thankful for their quick response and diagnosis. Thanks again!

In my opinion, this company is more focused on profit and growth than treating customers fairly…read more I called this company to repair an air conditioner blowing hot air during the summer months. The tech, Brad, arrived and began inspecting the unit on the roof. I was right over his shoulder watching him. He noticed that the furnace control computer board looked slightly discolored. He grabbed a black piece on this computer board with his pliers and attempted to pull it off, breaking this piece and permanently damaging the board itself. He wasn't called there to look at the heater, but it seemed like he was looking for any potential thing he could find. He eventually made it around to checking out the air conditioning system. He found that one of the capacitors had failed. He had a replacement capacitor in his van that he was able to wire in to get the air conditioner going again. He was in and out in well under 30 minutes. When it came time to pay the bill, I was offered a discount on the capacitor if I agreed to sign up for their maintenance/inspection program. It came out to $455, and this was cheaper than if I had not signed up for their inspection/maintenance program. I like to be a DIY person, so I couldn't help but look up what capacitors actually cost. There are many comparable capacitors to the one I was sold that cost under $50. I don't feel like I got very good value for what I received, not including the broken computer board. Upon receiving this invoice, I also received an estimate for nearly $900 to replace the newly broken computer board. I was able to purchase this same board on Amazon for under $300, and installed it myself in about 15 minutes. Since this visit, I have received several calls from this company from what seems to be a remote telemarketing service trying to schedule my routine plumbing and HVAC inspection. Given the first experience I had with the tech breaking my furnace control board, I am not interested in having this company inspect anything on my house. The way this situation played out makes me wonder whether the techs receive a percentage of the repairs they do, thus incentivizing them to find things to fix even if there's nothing broken yet.