you know it was three years since my last experience here. Let me tell you how the first visit actually went. I asked for a balayage, i specifically asked the highlights not start at my crown. i should have known sooner by where the foils were being placed that we were headed in the wrong direction but i gave the stylist the benefit of the doubt, i was told id see the owner the next day to address what went wrong. Instead i was escorted to the MENS section and maybe matt was his name? gave me a demi to cover it all up. obv the owner did not want to deal with this mistake, though i was told she would. so i peeped their instagram recently, saw they got the balayage down. I request a consult with the owner Tawni, who previously dismissed me, and show up 5 mins before my appt at 6. I see her fuddling with shelving products, maybe she doesnt know i know what she looks like and saw her. No-" Ill be right with you" nothing, no acknowlegment for my presescence whatsoever. ive had other stylists come out at other salons and say im running behind on a client are you ok to wait? and im like yea cool. Nope. No, i am invisible. 6:15 i go to reception and say thanks but no thanks. and leave. I have a newborn at home and i dont have time to diddle around. i dont know why i tried to give a second chance 3 years later. but lesson learned. read more

I have been going to Terri for 10 years!! She is the absolute best hair professional in the valley. I always look forward to my appointments here and I am ALWAYS happy with the way my hair turns out! Thank you, Terri! read more

I've been going to Altered Ego for 5+ years now and cannot say enough good things about the place, especially Terri who does my color/cut each time. It's a great salon and Terri makes my hair look great. Ask for her! They are a full salon with tanning, nails and even a daycare for kids while the parent(s) get beautiful. They are attached to a coffee shop next door and so you can order a coffee and they'll even deliver it over to you at your hair station. Altered Ego has great staff and I recommend it! read more

Had an awesome experience again with their new barber Ray. I thought they lost their barber only to find an even better one. My third time here and it is awesome...my wife thinks its the bomb!!!...not bias at all..lol. Thanks Ray...made my next appointment already- maybe a shave next time. read more

Things have changed at this hair salon. I keep giving them chances, but will be driving to Gilbert in the future. And if they want to offer "schedule your own appointment" then they should offer standard services as options. Disappointed again! read more

I booked my first appointment with this Salon online nearly a week in advance and was left a message the night prior that they were unable to accommodate my appointment. The real crappy thing was that I did not see their message and I was sent a text that night confirming my appointment and asking me to text YES if I was going to be there. When I showed up and checked in I was in the lobby for 15 minutes before they let me know they did not have a stylist for me and I would have to reschedule for much later. The reason I made the appointment so far out in the first place was because I work evenings and needed an early morning appointment. Luckily Cloud 9 a few miles down the road was able to squeeze me in for an appointment on short notice and they were fantastic and have earned my repeat business :) read more

Took my wife today for the very first time. Just want to thank you guys for doing everything to give her an awesome experience. To her stylist, Kiera, you're the best! (We HIGHLY RECOMMEND her). You guys are awesome. It was our first time but definitely won't be the last. read more

I'm so totally on board. Very cool place - so welcoming - and in the 'hood no less!!! I took a shot because I wanted spray tan and an edgier cut. Got both and left happy, bank account intact!! In a world where once upon a time, I paid Frederic Fekkai an INSANE amount of money to do a mediocre job on my hair. I was so pleased that Kenton not only listened but delivered a great cut - exactly what I wanted and I love it. And he's a peach - total sweetheart; although I gotta say, everyone I came in contact with here was very kind. Spray tan was discounted for me as a first timer there and it was done well. Not over the top color but enough to say weekend at the beach. It was all good. Humble thanks to the Yelpers who have gone before; yet again it landed me in a good spot. read more

I have to gush. Lynda gave me one of the best haircuts I've ever had in my 60-plus years. I wear my hair in a bob, but the last person I went to (owner of a salon) just gave me a run-of-the mill, no-spark cut. I showed Lynda a picture of what I had in mind and she delivered beyond my expectations. It is bouncy and gorgeous and really easy to style. In addition, she is friendly and open--easy to talk to--so it made the whole experience pleasant. I HIGHLY recommend Lynda for shorter cuts with pizzazz. My new salon, my new stylist! read more

So sad, I've been crying for days over how bad my hair has become and how tawni, the owner is refusing to refund for an awful mistake. I've been coming here for years, I went in as blonde, asked for brown, the light brown shown below is a previous brown I had and would've wanted. I left with a very dark red brown, permanent. Called and went back to get it corrected, Carissa was the one who had no interest in correcting and made me feel like a nuisance turned it even worse, stripped my hair and put what seems to be an even worse color, ruining my hair. Went to get a color correction from someone new as I had experienced the same color twice as bad, she was even shocked at how bad my hair was, red, green and dark, and I had to pay $400 for a minimal difference since the color wasn't taking. Altered ego and the owner Tawni don't want to give me a refund because I went somewhere else to get it corrected... she doesn't allow pictures? Even though I came in to get it fixed once already wasting 5 hours of my time for an Even worse correction, I tried to get it corrected by altered ego and it came out worse! It's been a nightmare, they might have many clients but I only have one hair and them refusing to take responsibility and make this right is so so sad. I'm devastated truly as I didn't go to hair school I don't know the ins and outs, I trust them to and being told to just wait it out I can't get back to my blonde easily... this experience has been traumatizing read more

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I feel so pampered every time I come here, the staff will make you feel like a princess. The receptionists will book you with a stylist based on your personal needs. They offer free in person consultations so you can be rest assured that you know exactly what to expect. Yvette (aesthetician) offers waxing, facials, dermaplane, etc. There is even a nail salon area.. and Brandy is amazing!!! It is a one stop shop for a self care day! These gals are all getting me ready for my wedding day and I cannot wait! Altered Ego will provide you with an exceptional customer service experience from the point you walk in the door until the time you leave! Book here and find your forever stylist read more

This place is great! Drea is an amazing stylist and colorist! She's so friendly and literally completely saved my hair color after a different stylist at a different salon turned my platinum blonde into a yellow/orange blonde. I've now been to her several times and I always leave so happy! Every trim, cut, and color I've requested she's matched to perfection! read more

I have to give a review to my nail tech, Brandy. She is ridiculously talented. I've never been one for getting my nails done; until Brandy. I've always hated the way acrylic made my nails feel. They're always so brittle once the nails come off, and every time I would get them done, my nails would hurt for a few days after. NOT with brandy. She uses all hard gel on me and doesn't file my nails down to paper thin before applying my gel. Hard gel is similar to the strength of acrylic. A lot of shops will claim to use hard gel or "powdered gel" which is just a cheap way to cut gel with powdered acrylic. Did I mention it's nice that I can understand her? And she doesn't hassle me with "I'll do that for you for 5 dollars more" my entire appointment. Although get used to booking ahead, her schedule fills up quickly because she's just that good! Before Brandy, I knew nothing about nails. She educated me and keeps my nails strong and beautiful. I'm very hard on my hands, and shellac would just peel off too quickly. She is seriously worth every single penny! She uses the best products and really cares about her clients and the health of their nails. If you have access to Instagram you should check out her work @alteredegonails. It speaks for itself. Thank you Brandy!! You're amazing! read more

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Went in for a blow out for a friend's wedding. Angie was meticulous with my hair to make sure that it look just right, I was happy about it, and it held through the evening's festivities (I have fine hair and it usually falls out quickly). She also took the time to tell me what kind of products she was putting in my hair and what they would accomplish. I left the salon with glamorous curls that I know I could not have done on my own. I received so many compliments that evening and could not be happier, and the curls stayed all night! I paid $40 for the blow out which I thought was very reasonable given the time and care she took. read more

Altered Ego Salon - Blow out / curls / hair style by Angie. - Hair Salons Near Me - Tempe, Arizona

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I booked an appointment on-line and arrived a couple minutes early. After a 20-minute wait, they said the stylist rescheduled something and no one else was available today. Bummer. I was looking forward to a haircut here after all the great reviews. Guy at the desk was super polite and trying to make it right. I shuffled my schedule around to make this appointment work, so I didn't have other availability before leaving town. I might give them another shot when I'm back in the area, just be aware if you're scheduling online. read more

I created this Yelp account for the specific purpose of writing this review. I have wanted short hair for several years now and every time I go to a stylist, they take one look at my very thick long hair and chubby face and ask if I'm really sure that's what I want. I always end up leaving disappointed because the stylist didn't trust me to know what I wanted. Not Chandra. She was amazing! I came in with a somewhat vague idea of what I wanted, short, fun, and textured and she jumped right in. She talked me through some options and then started cutting without ever second guessing me and I LOVE the result. I may end up going back in for color as well, but I definitely know where I'll be going for a cut from now on. Thanks Chandra! read more

popped over to altered ego salon before the new year and addie did such a beautiful job. she was so kind and fun to chat with i loved hearing her recommendations and am super happy on how it turned out. read more

I get my hair colored and cut by Mylisa and I get my extensions done by Terri! They are both amazing and know exactly what I want! I have very fine, thin hair and they know what will look good with my hair and what won't. Terri has been doing my extensions for almost two years now and she customizes them for my hair. Makes the bond smaller so they will lay very flat and so they won't be noticeable. They look very natural! No one knows they are extensions and are very shocked when I tell them that they are! She is amazing! Mylisa is amazing with balayage and color! She has been doing mine for a while now. I love how sun kissed it looks! Perfect for summer! read more

New to Phoenix and always dread having to find a new stylist - BUT really lucked out this time on my first try! Linda was awesome, gave great suggestions and I love my cut! Nice and relaxing atmosphere- have already booked my next visit! read more

I have very curly natural hair and do all the curly girl things: 3b/c, no poo, no sulfates, parabens, etc. I came here after a salon in Gilbert (that shall not be named) fucked up my last Deva Cut. I found this place on Yelp because they had a Deva stylist and the reviews were good. When I made my appointment it was kind of far off, 3 weeks almost, but the receptionist asked if I wanted to be called in case of a cancellation. Luckily I got a call a couple of days later and came in. Terri was very knowledgeable and kept it real. We first talked about my hair, routine, questions, and concerns. If you have curly hair you know this is a good sign, in general, your stylist needs to know about you before going in. The cut itself was great, she added shape back into my hair. I told her I wanted a trim only with shaping but once we talked about it she let me know if I wanted to get rid of damage, like I said, I'd need more than a teensy trim. That's why I say she kept it real, I know she was right about that so we went with that option. I paid $65 for my cut, that's kind of a lot, right? Not so much for a Deva Cut, it takes time and preparation to understand curly hair and that's along the lines of what I've paid at other curly salons. All in all I loved it and will definitely be going back for my next cut!! read more

I am a long-time client of Altered Ego - at least 7-8 years. When I find a stylist I like, I stick with them. After my longtime stylist moved away, I left for a short time, but wanted to give Altered Ego a chance to pair me with another great stylist, who would receive all of my business. I received several emails in the past luring me to come back with 20% off coupons. Though now expired, I called to see if they would honor one, and Charissa agreed to do so. I came prepared, and had about a dozen pictures of a previous haircut I liked best. I stated, "I want an A line cut - longer in the front, a bit shorter in the back." She said, "Ok, and I'll keep your layers." I said, "I don't want layers." I also stated that I did not want my hair cut short. It was quite grown out by then, so she had plenty to work with. Against my request, she reinstated the layers, cut it way too short and the back is now definitely longer than the front. She even had the nerve when I pushed back about the A-line cut to say, "Oh, you wanted it even longer?" ??! My hair was so long and grown out, almost anything would have been an improvement. But Charissa gave me a haircut so ugly, none of my many female co-workers said anything to me - and they are the first to notice if anything at all changes about me, especially my hair. I can't do anything with this haircut. It's just horrible. She was even barely able to comply with my request to cut my bangs at an angle. She also completed the entire process in record time, indicating to me that she was sending the message: you get what you pay for. She had no interest in trying to keep me as a recurring client. I really didn't know what to think when I first saw it and since I had to leave for another appointment right after, what happened didn't really sink in until a few days later. It was also apparent that the salon had no interest in retaining my business as the person that checked me out did not ask when they could schedule me next. I received many wonderful services over the years, but they have lost me forever. read more

I had a wonderful time at Altered Ego last weekend! I requested the Friday before Mother's Day kind of late in the week. They were able to schedule me that day, with Shandra, who was wonderful and did a terrific job on my dry, wispy locks. She was able to put the idea of my hair that I had in my head into a lovely, healthy cut that I loved! And even smooth out my transitioning fringe. They have neat products available (I specifically loved the clever line of men's products .. thinking of my boyfriend...), and everyone is really friendly, and has great hair! And what a cute salon location! Did I mention the wash/massage was fantastic? read more

Absolutely loved my experience at Altered Ego! I was able to get in with Jenny the day of and couldn't have asked for a better stylist. They were extremely helpful in helping me make a hair decision and the result was amazing. Jenny has such a fun and lively personality which made the experience even better. I highly recommend coming here and having Jenny as your stylist, you will not regret it! read more

I've been going to Kent for several years now and have followed him to this salon. He is amazing and 100% worth the 45min drive! He's an incredibly talented colorist with tons of experience. I most recently decided to get a Brazilian blowout and I couldn't be happier with it! My hair got super damaged from my new medication, and the blowout was just what I needed to get it super soft and healthy again (see pics). I would highly recommend Kent's expertise for all hair services! read more

Altered Ego Salon - Hair Salons Near Me - Tempe, Arizona

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I came here to get my hair and makeup done for my son's wedding. Andrea gave me an updo just like the picture I showed her! She also did my makeup perfectly. When I got to the wedding, people were amazed at my transformation! Everyone at the salon was super nice!!! read more

It was so clean and professional. I adored my experience and I walked out incredibly happy with my cut and style!

Really strange experience here. I had the most amazing hairdresser move to Ohio so I had to start at square one and find a new stylist. I looked at reviews everywhere and stumbled across this place. I have very hard to work with hair and let the girl know that I needed the best person they had. She scheduled me with Matthew who is apparently a stylist for the stars.....all men. I went in with my 2 day hair but it was straight and styled so I could show him the shape I want, just shorter and thinned out. He didn't wash it, and I'm pretty sure didn't cut it, and since it was pre-styled he didn't do that either. The conversation was painful, all he was interested in was dropping names and talking about New York and LA and his "artist" friends. When I walked in it was like wading through a sea of horrible, outdated perms and super short spikey cuts for women. I wanted to run but kept my cool and stayed. He MAYBE took 1/4" off my hair at best and didn't follow the lines I explained to him. In a nutshell- Didn't get a wash, barely a cut, poor conversation and no style for $56. I walked out with the same 2 day hair as I walked in with but $56 in the hole. Maybe he only cares about men's hair but this place isn't worth the money. read more

My review is about tape in hair extensions experience. First front desk/scheduling and check out is a mess. Disorganized and they managed to overcharge my credit card by 500$! Now the hair extensions themselves, granted I had short (shoulder length hair to start with so it can be tricky) but I did wait a month for an appointment with an experienced stylist for this and it end result is rather dissapoiting. The hair recommended itself is stiff and coarse, not like the sample they had before ordering. The installation was rushed and the stylist didn't seem to care about the look and comfort of end result. She didn't bother to trim pieces for more comfortable/flexible fit around the base of the head and crown. The blending haircut was rushed and I was left with the hair that didn't blend well. She could even run the flat iron through the hair to smooth it down after I spent a significant amount of money to make it look decent even before I left the place. To top it off when I contacted her for a fix, she wasn't I'm a rush to make it better and dumped me off to an assistant to deal with it. The stylist seemed more offended by me not being impressed by the shoddy job then eager to make things right. Bottom line- take your money elsewhere where the stylist actually stand by and care about their work. read more

This salon is amazing! Every time I am in it is hustling and bustling. Not only can you get your hair done and buy great products, but now they have the cutest boutique. Beware, you will want everything in it! The service has always been top notch and the employees are so nice. Definitely recommend!!! read more

I want to give a shout out to Jenny! I have been seeing Jenny for several years for cuts/color and she never disappoints!!! She is amazing and always listens to what I want and will give me her recommendations. I won't go to anyone else! I highly recommend going to Jenny!!! read more

Brandy is the best nail tech in town!! I haven't been in for a while but cant wait to go back!

This was the worst experience that I have ever had at any salon. Very unprofessional, especially Kenton! When I got to my appointment he acted as if he had no intention on doing what I had made my appointment for (a perm). Instead he said he wasn't interested in doing the perm and didn't offer to even do a hair cut or any other service, instead he said sorry for wasting your time. Very poor and unprofessional attitude and reeked of cigarette smoke. read more

Wonderful place super clean. I had Michelle and she is an amazing hairdresser. If you have wavy/curly hair Michelle is your girl!

Wow!! I am recommending this salon to anyone!! They are so nice and friendly. Terri, my stylist did a fantastic job!! My hair is below my waist and she did a perm. It is exactly what I envisioned!! She is amazing. While my hair was processing I started to cough. One of the other stylists who was just passing by immediately got me some water. Angie, a young lady who was assisting Terri, was so sweet and Terri complimented her in front of me. You can tell they all work well together. read more

I had a Brazilian Keratin Treatment done at Altered Ego Salon & Spa on June 22nd. I just want to shout out to the excellent results I got. My hair is so soft and shiny - no more frizz!!! Michelle Matson & Raegan Longshore were my stylists and they did a FANTASTIC job. I could not be more pleased with my results. Just in time for pool and boating season. It will be so easy to style my hair for the summer! They were both super friendly and thoroughly explained the process and exactly what to do for post-care. Thank you so much Altered Ego Salon & Spa!!!! read more

I love this salon!!! Cindy did my haircut and I'm so pleased. I was changing my hair style and she listened, made suggestions, and gave me the greatest cut! Then in a week she called me and asked how my new style was doing. What incredible customer service!! Thank you Cindy and Altered Ego Salon!! read more

I have curly hair (between a 2C and 3A depending on the climate) and am going through a difficult short hair grow out. My stylist, Red, did something magical to my hair. I was having a hard time getting the curl to come out at this length and after seeing her my curl is finally doing what I wanted. I feel more like myself and could not be happier. I am so appreciative. read more

Drea was so nice and helpful AND informative. Made me change my mind for the better of my hair and can truly say she's very knowledgeable! Love it here and will definitely come back! read more

The salon is super cute and clean. I've been going here for almost 2 years and I definitely recommend getting your hair done by Chandra. She is amazing and always does my hair exactly how I want it! read more

Fabulous experience at Altered Ego. Tawni was right on time which is always a nice thing at bustling salons. The girl that washed my hair (sorry forgot her name) was wonderful. She gave my scalp a great massage and I wanted to stay in that relaxing shampoo bowl forever! I asked for a lOB, long bob and that is exactly what I got. Tawni did a fantastic job and she was so nice and fun to talk to as well. I highly recommend this place to anyone looking to update their hair!~ read more