I greatly appreciate Ryan taking the time to make this right. I understand at time we can't…read morecontrol what property owners do, but I am very happy that Ryan has kept in communication and continued to update me on this matter.

They really care about their residents and want everything working properly and safely. Very quick…read morein responding too! Much better than my old property manager!!!! Pierce is great! Honestly the whole staff is !!

Southern Turf just completed a beautiful turf installation in my yard. We set up an appointment…read morewith Erin to assess our project and provide an estimate. Erin offered several suggestions to improve our project and gave us a price on the spot. We tweaked things a bit over the next few days and then signed a proposal for the exact work we wanted. Erin provided us a date for the work to begin, and the crew showed up as scheduled. After two long days of very physical but technical work the crew was finished. My yard is now beautiful. No more dead grass under our shade trees, the ground is smooth and uniform, and Southern Turf went above and beyond the promises made. I would recommend them to anyone looking to add turf to their yard.

Everything with this experience was seamless. I had ideas that would not have been good in the long…read morerun, and they explained to me why. Erin was able to give me a quote on the spot, Oscar and his crew were AMAZING! They worked so hard and did the job right!

Friendly staff, GREAT maintenance staff, great place to live…read more Been here several years little to no issues. Maintenance is quick to fix any issues. Decent pools, little dog relief area laundry on property. Not a bad place to live.

I've lived here for a year. Paid my rent on time if not early every month. Our A/C has gone out 3…read moretimes in a 6 month period. I submitted an online emergency work order at 8:48pm on 7/18/25. I called and left voicemails for maintenance emergency assistance and nobody responded. ALL OF OUR WINDOWS ARE SEALED SHUT & it's 90 degrees in our apartment. We had to sleep on the balcony because we couldn't breathe in our apartment. We endured this for a day. 13 hrs later they call me to tell me "we never got your messages" IF THAT ISN'T THE MOST IGNORANT UNPROFESSIONAL RESPONSE I HAVE EVER HEARD. YOU DONT BLAME THE TENANT FOR YOUR STUPID VOICEMAIL ISSUES (which is a lie!). I have the phone records. I even recorded myself calling the after hours hotline (because a friend cou believe me so I recorded myself and sent it to him-he said that's insane) and you can see in the video I left a message. This is the nonsense you have to deal with at this establishment. You don't blame the customer for their air conditioner breaking and you don't blame the customer for windows being sealed because you all put some kind of crap over it when you sprayed it; So basically you can't open windows & the AC is broke and this ignorant fool told me it's my fault. She had the audacity to say They didn't get a voicemail. Well, I know for sure they got the freaking online emergency request order. I got that confirmation too, so I don't know what this person is talking about and I'm not gonna leave her name although I should but I'm not say it. For your own safety and sake please stay away from this place. It's an old run down establishment; the appliances are old and you have to rig them to make them work. All they do here is put lipstick on a pig but it's STILL A PIG!!!! Update: someone called me the next morning at 9:51am and said that she notified maintenance. NOBODY HAS SHOWN UP YET!!! So idk who she "called" but I doubt she is going to fix this issue today. This is inhumane treatment!!

If you're looking for a cozy, quite, and affordable place to live this is it! I've personal have…read morenever written a Yelp review but my experience here has been so amazing I needed to share. The leasing office communicates very well, which made moving in very easy, the units are very homey and warm, and the location is amazing, quick access to almost anything because it's so close to I-35!!

This complex is amazing! Including their management and maintenance staff! Responding to the…read moremaintenance request within an hour. Miranda and Jamie was super sweet to our family! I was impressed how Jamie found a solution for our problem with a referral program.She did her best in every our situation! We enjoyed our stay with this complex. Tramor felt like home ! Neighborhood is very sweet cute and lovely. There is a huge pool! Also if there some maintenance in your pool you can use other complex pool which is also "Tramor"'s Nextdoor. on the side located a laundry room which is so cheap in price and very clean, it's just make your life with them much more easier. If you will follow their rules they will be super respectful and sweet

I made the quick decision to move from North Austin to North Round Rock. I only had 1 day to find a…read morenice place to live. I called Apartment Pros and Clementine helped me. I first talked to her about 3 pm and the next day at 10 am she had places lined up for me to show me She was very organized and professional. I told her exactly what I was looking for and she only showed me those that fit my criteria. She only had to show me two apartments before I found the perfect one for me. She explained the process as we went through it, and has followed up with me several times during my application and leasing process. I picked Apartment Pros based on the number of good reviews they had on Yelp. I am adding another here because they were so professional and detail oriented.

The service this company provides is priceless. I contacted them to see about getting an apartment…read morelocated that fit our every need and they came through. Gus was our agent. He went above and beyond of what I was expecting. Can't say enough. Good work. Would use them again. Thank you Apartment Pros Round Rock. .

Just phenomenal. I'm a single mom and the maintenance here is very responsive. The front office is…read moreso nice, and most of all, I feel safe. People take care of their things and I have had 0 issues with noise. It's a quiet community within 5 miles from H‑E‑B, gas, and everything you need.

I currently live at Sunchase Apartments and am very happy here. My one bedroom apartment is…read moreextremely roomy and comfortable. The management staff is very professional and friendly. I've been here for 6 months and have no complaints at all.

Filled out an application here and then decided not to move here after reading reviews and they…read moresaid my deposit was NOT refundable

Just recently signed my lease. The application process was easy. Sandra was amazing to work with…read more She answered all my questions followed up to make sure that my apartment search was going good and invited me to apply after doing a self walk-through. She was professional and courteous. Throughout the whole process. The communication was the key point to decide to move to the property. The apartment has an easy to get to filter for the AC a built-in desk next to the kitchen a nice patio area. The only downside is Carpet in the bedroom on the downstairs unit but that was a personal preference. The property is close to different restaurants and H-E-B plus market, it's quickly accessible down the stretch from interstate Highway 35. The property is also pet friendly. They have a gym and a big pool as well as a dog park and the playscape for kids. The property also has a trail around the property for walks. They also have a car station with the vacuum. The trash has to be taken to the trash compactor in the front of the property.

I do not understand the 2.4 rating of this complex, I just signed my 3rd lease. We have an…read moreexcellent staff in our office, and our maintenance is exceptional! I have never had a problem with the office employees, any questions or concerns are always answered politely and very quickly. Maintenence is exceptional, again I have always been responded to very quickly and politely. The grounds are kept beautifully and building upkeep is also a plus. I find I am very pleased living here.

DO NOT MOVE HERE PLEASE!!!!!!! We are moving out in April and the only reason we didn't break the…read morelease is because of how expensive it is to do that. We have had so many issues with our AC and they do everything but replace it. Which I get it's expensive, but it's extremely annoying to have to continue to call maintenance and then they only show up sometimes. I called twice last week and no one responded or fixed the issue. We're getting close to the really hot temp days and I already know I'll be calling more often. We are going days with it being 80° in our apartment even though it's running and we are being charged but it's not cooling at all. I call during business hours and no one answers. We are so ready to leave and I highly recommend you don't live here. Next day update: my husband reached out to corporate to finally get some answers. Our AC was in fact not working. So they did not come out because they didn't want to do their job and we were right about it not working. They put in a portable unit and didn't communicate anything to us until after they came in our home and did that. We had also put in a service request for MOLD in the bathroom and they painted over it. DO NOT MOVE HERE. If you're already here, GET OUT.

While I just came by to ask about an apartment, the property was surprisingly clean and the…read moregentleman on staff was super helpful and friendly. While this place looks aged it's well taken care of and the staff appear to car about you and that's the most important part of any apartment complex

Keep searching! There are cheaper and better apartments out there! These apartments are old and…read morewhen we first moved in, there were a bunch of damages. Do yourself a favor and save your money and get yourself a better apartment.

Great apartments for reasonable price in the Round Rock area. Prime location. Friendly staff and…read moreneighbors! Love this place!