He was quick and reasonable to fix a broken window in one day! Recommend this business!!!read more

Don't bother with this guy. Came out to give us a quote on 2/2, said will have a quote to us by end…read moreof the week 2/6. Texted him on 2/10, no rely. Called him on 2/13, said he will get us the quote that day. Heard nothing from him and tried calling again on 2/20, that's THREE WEEKS after he came out, can't get a hold of him. RESPONSE TO OWNER: Posting our text and call log here for the world to see. Yes you finally responded after I called AGAIN on 2/20, that's after I already posted this review. You told us you will give us a quote in 3 days, took almost 3 weeks. Never once during those 3 weeks did you reach out to let us know what was going on. Look at the logs and texts, just bunch of outgoing calls from me and me texting you for update. There is no reason for me to lie to ruin your business, I said nothing negative about your quote or your work (can't attest to that). If I didn't like your quote, I could just say that, that's what reviews are for. My issue is that you're just not a very responsive business owner in my experience. I'm even more annoyed now that you accused me of lying instead of owing up to your mistakes.

I always have an amazing experience with Jimenez Glass! From start to finish, their service was…read moretop-notch. They responded quickly, showed up on time, and handled my window repair with professionalism and care. The quality of the work was excellent! You can tell they really take pride in what they do. What stood out most was their honesty and fair pricing. No hidden fees, no upselling just straightforward, reliable service. They also made sure everything was cleaned up perfectly before leaving, which I really appreciated. If you're looking for someone dependable, skilled, and efficient for window repairs, I highly recommend Jimenez Glass. I'll definitely be using them again in the future!

Poor customer service. Asked for an estimate. Provided pictures and hit a rough price. Asked them…read moreto come out and measure (one shower door is custom and I wanted to see the hold and black matte finishes). Scheduled a time. Texted after they were over 20 minutes late. Guillermo said he'd be here in twenty minutes. An hour after the scheduled time, he pulled up in front of the house. Within a couple minutes of parking, he called and said: "I don't think I'm the right fit for this job." He hadn't even entered the house or looked at the project. Not sure why he bothered to drive the 25 minutes to not even look at it give a final price on the job. Is it because I'm an Anglo and not Hispanic. If so...seems petty and racist. Had I known before, I would have tried to give business. After reviewing your response, I went back and checked the security camera. You were clearly on your phone...not "unloading levels and measuring equipment." You were also blocking the driveway. My wife's request that you not block the driveway was reasonable. Your response to that request feels like an overreaction. Regardless, I agree that your company is clearly not the one I should work with. I'm sure other potential customers would feel the same. Your actions and words do not support your statement that you "treat every customer equally." I don't feel treated equally. I feel discriminated against.

If I could give more than five stars I would! Alberto and Esteban did a great job installing my…read morecustom, wooden garage doors. They exceeded my expectations in every regard. The carriage-style wooden doors on my mother's house finally wore out after 100 years. Being a serious hobbyist woodworker, I spent months building her a pair of solid-wood, custom, replacement doors. When it came time to install them, the DIY part of me was tempted to try installing them myself, but these things weighed 170lbs each so I was worried about wrangling such heavy doors while screwing in the hinges. I decided to hire professionals (best decision ever). I was referred to Alberto and Esteban by a local company that makes custom doors/windows. Alberto replied quickly, provided a competitive bid, and gave me valuable advice about the best hinges for the job. As others have mentioned he and Esteban showed up early on the day of installation. Watching them work, their experience and knowledge was evident in everything they did. They had all of the right tools to replace some of the wood in the door jamb that had dry rot and they knew which parts of the doors needed just a fraction of adjustment in order to fit and operate perfectly. They finished in half a day and the result is beyond perfect. For someone who obsessed about millimeter accuracy while building these doors, their installation met and exceeded all of my expectations. Highly recommend them and if I have future projects, they will be the first people I call

I reached out for a window repair and provided my phone number as requested. I was told twice that…read moresomeone would contact me with an estimate, but I never received a call or follow-up. Communication was disappointing, especially after confirming they could handle the job. I'm open to working with them, but the lack of follow-through made it hard to move forward.

Shawn was attentive, communicative, and fast! Full recommend…read more Because people like lists: 1) Shawn is the man! 2) great glass work at whatever size you need 3) after a few texts he got my specifications and delivered my glass to the house so I could finish my project 4) all these rave reviews ain't because he's cheap and flakey... hit up top glass for your glass needs.

Came right out, took the measurements, and gave me a quote. Glass was ordered and installed…read morewithin a week. Looks great and will definitely use again.

I had a great experience with my window installation, but now that I've been trying to follow up to…read moreget a small repair done, it's been crickets. Nobody's been answering my emails or texts, and I've basically been ghosted. Very frustrating.

We previously had a great experience with WW. However, we needed a window replaced that WW had…read moreordered/installed (still under warranty). The same person who previously came to help us came to take measurements of the window so they could order a replacement. They came by & we never heard from them again. They warned us the replacement could take a few months. A year later (ish), we reached out. They said they need to come by again & get the label from the window. We offered a good time (10 a.m. or later on date x). Now again not responding. I would never use this company again & do not recommrnd them. This unnecessary stress is ridiculous. I'm going to talk to my cc company to see what can be done. I'll also be contacting BBB, etc when I have the wherewithal. Luckily, my husband doesn't delete emails, so I have all my documentation.

We had an absolutely incredible experience with Window Station! Leon and his team truly exceeded…read moreall expectations. Going into this, my wife and I thought the whole process would be stressful and time-consuming but they made it completely smooth and painless from start to finish. Leon was extremely attentive, responsive, and patient, taking the time to answer all of our questions without ever making us feel rushed. The team was efficient, professional, and showed up exactly when they said they would which, these days, is rare and greatly appreciated. They were also very mindful and respectful of our home throughout the entire installation process. What really stood out was not just the service, but the value. After getting multiple quotes, Window Station offered a more competitive price AND a better-quality product than the others. That combination is hard to beat. Overall, this was one of the best home improvement experiences we've had. Highly recommend Leon and the entire Window Station team you won't be disappointed!

Window Station deserves every bit of this 5‑star review! The windows replacement experience was…read moreflawless from beginning to end! Vadim was friendly and prompt and gave an excellent quote for quality windows, with no pressure whatsoever and answered all of our questions! For the windows installation, his entire team showed exceptional skill, respect for our home, and a high level of care! Everything that Vadim promised, he delivered! His prices were the BEST and he gave an estimated delivery time that was realistic! The project was done efficiently, cleanly, and with great attention to detail. The team covered areas to be worked on and when done, everything was cleaned up! The new windows are gorgeous! We are thrilled and are telling our friends and family about this company! Don't hesitate to use Window Station! Thanks Vadim and Team for your excellence!

Amazing service and great pricing. I would recommend to everyone looking for replacing their…read morewindows. The entire transaction and installation process was perfect, and I have zero complaints. Michal was fantastic -- he even followed up afterward with an email containing the link to register my windows. You can tell he genuinely cares about his clients and his service. I have no doubt that if I have any questions or concerns, I can email him and get a response right away.

Great job. Michal was very responsible and professional. He even came twice to do the accurate…read moremeasurement before placing the order just in case any accident. The installation was also efficient and clean, nothing around got damaged. Finish was perfect. Everything was moving on as schedule, no back and forth, free of mind.

I found Sam to replace a window at Glide in SF, who I am contracting with. He was responsive,…read morechecked out the job, met their ridiculous deadline, professionally and efficiently. I introduced him to some other contractors I booked for other parts of the work and hopefully we can send loads of business his way. He's my glass guy now. Thanks, Sam!

I am an agent and needed a quick window replacement from a break in to get the sale closed in time…read more I reached out, got a quick response from Sam, and he was able to turn everything around so fast and for an incredibly reasonable price. I have already shared Best Glass with my colleagues and plan to use them again for any future projects! Highly recommend.

We hired Sergey and Bestoff Windows to replace every single window in our home and couldn't be…read morehappier with how it went. They were noticeably more affordable than the other bids we got and there were no surprise charges along the way, which seems rare with home improvement projects. Everything was transparent and laid out up front. They showed up exactly when they said they would, and communication was excellent the entire time. Every question we had got a quick, clear answer, and we always knew what to expect next. Didn't have to call multiple times or send a bunch of emails. The new windows look fantastic the crew cleaned everything up after the install. No dust in the house or materials in the yard. We have recommended Bestoff to a few friends already. If you're looking for a window installer who's fairly priced, dependable, and respectful of your home, we'd recommend them without hesitation.

Sergey and his team did a fantastic job installing our sliding door. Very friendly and do quality…read morework. Would highly recommend!

Friendly and the finished product is good. They are fairly quick and have a good stucco patch guy…read more Would work with Lema again.

We had a great experience and highly recommend Lema Windows and Doors! Very responsive and we were…read morepleased with the quality. We will definitely use them again in the future future.