Great expertise, knows what he's doing . Prompt service, awesome quality. Dave is knowledgeable

Best repair place around! Excellent work, good prices. Never overcharges and lets you k now if an appliance is not worth fixing. I've used several other local repair places and these folks are the best!!!! I had an old refrigerator and he not only was able to fix it, but he got the door seal patched up, too, without needing a new one Saved me money on a garage-fridge that didn't need to look perfect. read more

Dave, the owner, was fantastic. Dave was super responsive and scheduled me an appointment for the very next day after my initial telephone call for a warranty call on my True Ice machine. Dave showed up exactly when he said he would and looked at my machine. It turns out that I did not need Dave's service (extended warranty issue) but nevertheless Dave did not charge me for coming out to look at my machine. Should the need arise, I will definitely call him back. Definitely recommend Dave. read more

Dave was very polished, prompt, knowledgeable and professional. My frustration though was the silly justification for a very expensive repair. My cleaning service got oven cleaner inside our oven door and I just wanted it cleaned out. I was quoted a minimum fee of $125 and assumed that would be more than enough to cover my repair. But I found out that the $125 was only for the diagnosis and it was to be charged no matter what. When Dave arrived he quoted me $255 to clean my door b/c some service manual or website or something said that was the charge no matter what. I had no clue what he was referencing. Dave: "I have to charge you $255 for a 15 minute repair b/c the official hoogitaboogita appliance website says so..." (or something like that :) Anyway, I had the choice of sending Dave away and still paying $125, and having no work done (and then paying someone else to come back). Or I could just pay the $255 to get my door cleaned. I opted for the $255 b/c it was cheaper than paying the $125 and then having someone else come out. Dave's tactic is very effective when it comes to collecting high fees. But, I suspect it costs Dave repeat business. read more

Our washing machine broke and Dave fixed it quickly. He came out on a Tuesday to assess the damage and came back to fix it on Friday. He was clean, polite and knowledgeable. I have no idea what somebody else would have charged to fix it, so I don't know if it was expensive or not. I just know he got the job done quickly and right. I was able to do laundry this weekend, a huge relief. read more

I want to be fair about my reviews. So let me first say this review is not about The Amazing Appliance service or Dave's expertise, for which I would say they earn a 4-5 star rating. This review is for their pricing and cost effectiveness given similar job repairs. I was charged more than $440 to have my dryer timer and knob replaced. The issue is that there is no meaningful estimate any appliance repair company would offer. They tell you the must-pay diagnosis fee, but that's about it. You have no idea how much the job will cost you unless you first pay the fee. That's what happened to me. By the time I was given the quote for the job, my choice is either to pay the $125 diagnosis fee and get nothing resolved and call another company and pay the whole thing again or go along with them. I chose latter to at least save time. With this price tag, Amazing Appliance is way too expensive to be my "go-to" repairman for anything. read more

Dave is top-notch. Even though I was quoted a two hour window, he came at the beginning of the two hour mark. He quickly went to work to try to diagnose the issue with my dryer. He gave me a lot of information and didn't try to pressure me to fix or change anything after his diagnosis. He even advised me on finding a handyman to fix the faucet and hose on the washer instead of having him do it. He felt it would be cheaper for me that way. Dave also spent sometime giving me advice on another dryer that I had in the garage. He was able to fix my original dryer issue quickly. You can tell that he is an honest man with integrity. He isn't going to rip you off. I've used other appliance guys before and I find his prices to be reasonable. Jen in the office was helpful and friendly. I'll certainly call him again if I have any other appliance issues. read more

I finally got around to having our leaky frig fixed. I called Dave based on Yelp reviews. From the very beginning he's friendly, professional and knowledgable. I got an email of my appointment time and date. I opted for a few days out since I had waited so long to get it repaired anyway. I appreciated the reminder. The day of the appointment. He showed up and again was super friendly and professional. He educated me on what was going on with my frig/freezer. We discussed what the options were for repair. He was very honest and upfront. He showed me the part that failed. He did the repair and cleaned up above and beyond what was required. During the repair we were chatting and he asked about my other appliances. He offered tips on how to clean out my dishwasher and for my oven. Not as a salesman to get more business for himself but as a genuinely nice man providing excellent service. Amazing is right!!! I'd hire him again in a second!! read more

We have a built-in microwave that was having electrical issues. I called around to get some quotes and decided to go with Amazing appliance. They were by far the most expensive quote I got (about 30% higher) but Jen was very friendly, helpful and was able to send someone out next day. Unfortunately for me, our microwave was having an electrical hiccup and was fixed literally within 1 minute via the breaker with no labor required. Dave was very friendly, but still charged the full diagnosis amount. No slack. And then he informed me that since he didn't actually "fix" the microwave there would be no warranty and he would charge me again to come out should the microwave stop working a second time. To be honest this left a very bad taste in my mouth, I basically just paid him $125 to drive to my house. No parts, no labor. My fault, maybe. But as a customer I felt pretty taken advantage of. Not an amazing experience. read more

Integrity and professional. Professional: They provide email and a call reminder for appointments. Integrity: Honored their warranty and doesn't put is down on the list of their priorities. So I'm sure there are lower priced guys out there, but how important is customer service, warranty service, and professionalism. Dave replaced a GE Monogram hood exhaust fan back in Feb. So fan failed/locked up and I called for warranty service. Dave got back and came the same day. I'm sure there are times when that is not possible but I'm sure he will make the effort. Confirmed that fan failed, ordered new fan, looked at his appointments and worked to fit in the re-installation the day he got the part, which I couldn't make myself available so we scheduled the following day. Warranty service done and all is well again. Thanks Dave!!!! read more

Great experience with AAR. From Jen in the office who was delightful to deal with, to Dave who was right on time, quick to diagnose the problem, had all the parts needed to resolve it and did a great job. My fridge is now running better than ever. Highly recommend them, and I will certainly be a repeat customer. read more

Placed the call, Dave arrived and fixed our refrigerator... no drama, stress free, and reasonably priced... what more could you ask for... Thanks Dave read more

Wow! What a great company. I have had a very expensive Thermadore range for years that I have never been happy with. Had a repairman out a few years ago and he told me everything was within spec so nothing he could do. Figured I had to live with this until my stepson said this was ridiculous and called Amazing Appliance Repair for me and got things in motion. Dave just left and I now have a range that I'm completely happy with. He was so easy to work with (a really nice guy) and after ordering and installing a new part my range works as it should. I couldn't be happier and highly recommend Amazing Appliance Repair! read more

Dave is Great! We tore a seal on our front-loading washer... which causes a full-stop on all laundry activities. Dave was very fast to respond to my panicked phone message, set an appointment for 2 days out after the part arrives. Then he called back after finding it locally, so he could come one day sooner. He arrived right on time, finished ahead of time, and was right-on his pricing estimate. Glad we found Dave, the problem is solved and now I look good for saving the day :) I definitely recommend Amazing. Thanks Dave. - Matt read more

Incredibly responsive, professional, and gets the work done quickly! We had a dryer that was leaking gas only when in use. He figured out the issue and got it fixed within a couple of days. It certainly wasn't cheap, but given that the dryer is in great shape- he thought it was worth fixing rather than replacing. I agreed and we went ahead. We haven't had an issue since! read more

Dave is a God send when you have an appliance repair. He is thorough and explains in detail (that you can understand) what is going on with the appliance, the repair it needs, and if it's even worth repairing or if you are better off replacing it. Dave focuses on making the experience easy for the customer and cost effective. His prices are great and he is always honest. A skilled appliance repair technician with great customer service and an adorable pup! I would and have recommended him to anyone without hesitation. Thank you for all the help over the years Dave. read more

I'd give 4.5 stars, but OK, 5 stars it is. Ice maker stopped working, and I did a Yelp search. I don't call multiple businesses. I find a business that I like, and stick with with that one service. I called Dave and left a message, and the only reason I say 4.5 stars is because, when he returned my call (soon) and we spoke I had to sell him on coming to my home because I live in Castro Valley. He said he typically doesn't service Castro Valley. I did tell him I live off the first Castro Valley exit, which is no further than other areas he advertises as servicing, and he agreed. I mean, if one advertises to drive 7 miles north, why not drive 7 miles west? Living in a dangerous neighborhood would be an argument, but I don't. Anyway, he agreed to provide service. Once he arrived, he was 5+ stars. The work was a bit more expensive than I expected, but he did replace two parts, and half the cost was parts, so that's reasonable. One thing I really liked about Dave is that he seemed genuine, and didn't talk unnecessarily loud. I really dislike service people (guys) that talk very loud when you're standing right in front of them. Dave's not like that. I also liked that he sent me an email reminder, and exchanged a couple texts with me before scheduled service. I will use Dave for potential future needs. read more

I don't often give 5 stars but the owner/technician goes above and beyond to deliver friendly, honest, efficient and high quality service. I have a very high expectation level of service and when someone exceeds my standards, they deserve praise, recognition and referrals. The word amazing in their business name is definitely deserved. During each phase of the refrigerator repair work he made sure it was clean, completely fixed, tested and performed a general maintenance servicing so it would continue work at optimal level. Need repair work? Put him on your short list. read more

Now I was not able to use his service due to my urgent needs and his schedule. But he was one out of 2 that called me back out of many phone calls made. Even though he couldn't help me at the time I needed. He still took the time to talk with me on the phone and was very professional. Thank you. read more

Dave repaired my dishwasher promptly and with a fair price! SEE MY PREVIOUS REVIEW IN FEB. too! I can do some basics, but didn't want to get involved with the electric aspect of what needed to be done. Dave is a professional, best of all, you can TRUST HIM! He told me back in February that my washing machine wasn't worth the fix. He was right. He is trustworthy, which is hard to find anywhere, in any field these days. This is a tricky business, because when you hire someone for repair, they can take the steps, but can never guarantee a perfect outcome. It is no different than going in for surgery. The doctor's intention is to fix the problem, but it doesn't always work out. All you can do is hire the best, agree to move forward and let him fix it, after all he is the professional. Dave has to disclose all of this going in. And from my experience, two times now, you can trust him to get it fixed if it is fixable. I put his number in my contacts in my phone. This guy earned the spot as my "go to repair guy" and I'm more than pleased to refer him friends and family. I have a reliable doctor, dentist and other professionals I can call. Now I have a great repair guy too! Thanks Dave! read more

Will certainly use Dave again!!! He was prompt, courteous and when it turned out that my washing machine was ok. It was my pipes that were clogged and needed to be snaked. I appreciate honesty and great customer service. When you hire Dave that is exactly what you get!!! A&E (Sears) need to take tips from him!! No 2 week wait for an appointment. read more

Dave is an excellent repair man. He was able to fit me into his schedule the same day I called which was a huge plus. I had called Sears before to fix my leaking fridge and would have had to wait 3 days for them to get here. Dave showed me what the problem was, fixed it quickly and gave me a few other tips on how to keep our fridge in better running condition. He also searched around for any other problems our fridge may have had before finishing. He was very knowledgeable and friendly and reasonably priced. Would definitely recommend him for any appliance repairs. 5 stars for good, fast service and making things really easy. read more

Dave is a reliable, knowledgeable and hardworking professional. He also does his best to accommodate to your schedule. I have used Dave's services twice. Once for the built-in microwave and couple of months later for my dryer. For the the first appointment, on my request, he came at 6 am with all the parts we needed for the repair based on my phone conversation with him. When leaving, he asked me if he can help me with any other repair in the house. Shows that he goes above and beyond to help you. I would definitely recommend him. read more

Hey Yelpers....I highly recommend this company! Not only was Dave a really nice guy, he was very professional and confident. I went down the list and called a few companies I found on YELP. Most didn't call me back and those who did would not work on my brand of appliance. Dave responded within the hour and was willing to come out and take a look. He arrived on time and seemed reasonably priced for his service call. He was brutally honest with his opinion, which I really liked. He didn't overcharge me and try to fix something that really should not have been fixed. Being a stay at home mom means I have to deal with all the problems of owning and maintaining our home. Nothing is more worrisome than being alone with a stranger in your house, which I have had a few service/contract providers who have literally scared me. Dave was professional and personable, which made me feel very comfortable. I am so glad I found him. read more

I've used this service twice. Both times it was top notch... professional and proficient.

Great Service!! I gave them a call in the late afternoon when I figured out that my dryer wasn't working. I was told someone would be out between 11am and 1pm the very next day. I received a text around 10:30 the next morning saying the tech would be at our house around 11. Dave showed up right on time. He was very professional, and seems to be an all around good guy!! He figured out the problem right away, explained it to me, and also explained what it would take to fix it. Dave got the dryer up and running in no time. No problems. No excuses. Just got the job done. As far as I'm concerned, that's the way it should alway be!! Thank You Dave!! read more

I was not Dave's customer. My dishwasher won't drain. Called preparing to spend a fortune. He answered my call right away, diagnosed the problem on the phone and pointed me to the place where I can fix it myself. Problem solved. No charge. My next business is his. read more

Dave, owner/technician, of Amazing Appliance is great! Responsive, on time and thorough. He truly cares about quality customer service AND your appliances. He came to fix my dishwasher and helped solve a long standing refrigerator issue. He showed me what was wrong, explained it in detail, didn't over think it or over charge me. He just wanted the appliances to work perfectly and for me to be happy. Would absolutely recommend him! read more

Amazing person !!! Dave is a very helpful person, I called him to discuss 2 problems but he gave me advice on the phone which could sort out the issue without him coming over. He could have come over and charged me just to have a look and give the same advice. In these days, it is difficult to find people with such integrity and service orientation. You will be the person I reach out to, if I need any further help in this area. Hats off to you !!! read more

I can't say enough nice things about Dave and Amazing Appliance Repair. To start with, he's nice, I liked talking to him. Dave is professional, respectful, efficient and competent. He repaired my oven, when it was really not repairable, and saved me thousands in replacement costs. I would definitely call him for every appliance repair. read more

I would highly recommend Amazing Appliance Repair to anyone needing a wash machine repair. Their customer service is beyond excellent, response time is very efficient, and their fees are extremely fair and cost effective. After experiencing a horrid three month long scam repair situation, through a third-party repair company sent out by Maytag, everyone at Amazing Appliance Repair went above and beyond to help us. We received an amazing response time from Jennifer in the office when returning our calls, she was clear on the repair process, and reassuring that we were treated like respected customers. We then received a diagnostic appointment right away with Dave, the owner and technician. Dave was extremely kind, knowledgeable, and trustworthy as he entered our home. He went above and beyond to repair our "bad lemon of a machine" by going out of his way to acquire repair products without making us wait for shipments and spent many hours at our home trying to solve our issue. He was dedicated to solving our problem and made us feel truly valued and respected as a customer. Upon repairing every part in the entire machine which still failed to work, Dave provided us with the best professional, personal, and financially sound advice in regards to acquiring a new wash machine. We are beyond grateful for the amazing service Amazing Appliance Repair provides us with and will only work with them in the future if other appliance repairs are needed. read more

Had an appointment with Dave today for a dishwasher repair. Very impressed! Quickly diagnosed and fixed the problem. Explained everything as he worked. Clearly explained all my options. Even offered to look at and/or answer questions about any other appliances if I needed. Never tried to talk me into unnecessary parts or labor. Very courteous and professional. Even put on shoe covers before entering the house. Great first impression. Will definitely call again! read more

Amazing Appliance Repair - Appliances & Repair Near Me - Danville, California

Dave is Amazing! Our refrigerator was pretty much dead and stopped working, so I looked up on Yelp and came across all these great reviews on Dave... and they are nothing but true! He really is amazing! He's on time, does the work well and cleans up after himself. He is in no rush and takes his time to fix the problem and is good to explain everything to you. He is very professional. Overall he really is a five star service! read more

Highly recommended. Dave has fixed our built-in side-by-side refrigerator/freezer (two different issues) and dishwasher. In all cases he zeroed in on the issue almost instantly and solved it efficiently. He is meticulous and takes great care to do the job right, and that includes respecting your home, such as floors and countertops. We had another issue and he quickly identified the problem and made recommendations to have a plumber come out first, then when that issue was resolved, he returned to do his part and - problem solved! Have yet to stump him and doubt I ever will. It's an honor to have a specialist of his caliber in my Rolodex. read more

Honesty, integrity and expertise...3 very difficult to find qualities these days...Dave with Amazing Appliance Repair has all 3 in spades. He fixed an issue on our microwave after some difficulties we encountered with our Home Warranty company. He was also able to advise us on replacement options down the road as our unit is pretty old. Going forward, I may skip the Home Warranty company altogether and go straight to Dave as he will now be my go-to repair guy. Thanks Dave!! You've gained a repeat customer here. read more

After a bad experience with another center, I figured out that I should have used Yelp first. As this company came up highly rated, I gave it a try... I was not disappointed. I received a call back later that day and the appointment was scheduled in a few days. He arrived on time and was VERY HELPFUL in assessing the problem and solution--even taking the time to bring the replacement part along on the first visit (thereby saving me the trouble of having to miss future work). He explained the proposed solution in detail, and clearly explained that even with the new part, it was not 100% guaranteed to fix the issue, as with a large appliance, there is always some chance that another part will be broken. However, the part did the job, and I had a working oven again. I would recommend AAR to anyone. Sometimes, it's definitely best to research first. Very happy customer, James K. read more

My refrigerator recently stopped working and I could not get an appointment with a GE technician for a few days. Dave was very courteous over the phone so I decided to give Amazing Appliance Repair a try. After arriving at my house, Dave was able to diagnose the problem within 10 minutes. Once he found the part in his truck he replaced the component and he cleaned the upper refrigerator coils as part of the service. Unfortunately, I am not able to give him 5 stars due to his high labor and parts price. Right after Dave determined the problem with my refridgerator, I asked him for an estimate and his response was "I'm not worried about the price, I just want to make sure the job is done correctly". While I appreciated his sentiment, I was in a desparate situation and truly believe I paid more than I should have. I've used GE Repair Service in the past and their service and labor rates are not this high. read more

Fast Service. Great Customer Service. Delivered on Work. History: My Kenmore Washer Oasis of 8 years had issues with the spin cycles on a Thursday night. The water was filling, but the sensor was not detecting the spin cycle. It was a bit tot late to call anyone at 10pm, and so I decided to call a repair technician in the AM. After calling several local technicians I received the run around on upfront costs, and availability. I decided to call Dave, and he said he would be more than gladly to help, and would be willing to try and squeeze me in to help resolve the issue. I got to hand it to Dave. He fit me into his already busy schedule, and the service, costs, and expertise was by far beyond my expectations. He offered tips to ensure how I can achieve maximum years out of the washer. Thank you, Dave. I found my new Appliance Technician! read more

Called 6 other places to fix my washing machine before I came across amazing appliance repair. Everyone else tried to make me pay 100 dollars before even hearing what the problem was. Who ever I talked to on the phone was amazing, she actually helped me with the problem which ended up not having to be professionally fixed. Super honest and helpful people. If I ever end up needing a repair, I will definitely call these guys first!!! read more

Every part of our experience with Amazing Appliance was great! Making an appointment was very easy Dave showed up the next day (he was running late but called and let me know which I REALLY appreciate) He diagnosed the problem and ordered the part Returned and voila - my refrigerator is back in business! Pricing was very reasonable also I'll recommend Dave to all my friends and customers! read more