Solid tech showed up and diagnosed the problem quickly with my gas fireplace and fixed everything…read moreon their next visit. Good communication and very professional. Thanks for the help!

Absolutely horrible experience with Clean Flow. They came out to repair the starter on our gas…read morefireplace and said the unit needed cleaning. After servicing it, they failed to put the logs back correctly and left the flue closed. Within hours, soot blew throughout our entire house. Black soot covered walls, ceilings, upholstery, linens, and furniture in nearly every room. The damage was catastrophic. We had to go through our homeowners insurance because the cleanup costs exceeded $60,000. The restoration required professional soot remediation, sealing and repainting walls, cleaning all upholstery and fabrics, and extensive cleaning throughout the entire home. What made this even worse was the company's response afterward. They would not provide the business owner's information or their business insurance information, and they took absolutely no responsibility for the damage caused by their work. We were left to handle the nightmare ourselves.

Had Jim come out to re-install a Chimney Cap. He and his tech showed up and got started…read moreimmediately. Very professional, knowledgable, and all-in-all nice guys. Only Problem? The Chimney Cap HADN'T blown off MY roof, my neighbor's adult son was mistaken. Looks like it was THEIRS! Jim only charged me for a service call (basically gas money) and he left me with his business card and a story to pass on to my neighbor's oldest son who can laugh at his youngest brother for years. (Hey, there were five of us in my family growing up. I know Sibling Dynamics!) Definitely would recommend Jim and My Chimney Sweep Service for your Chimney needs.

I need it a mi e out cleaning for the home's chimneys. Jim was responsive, reasonable, and got the…read morejob done. I would recommend.

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

We wanted to get our Chimney inspected. It took about two months for me to get my inspection…read moreappointment. They don't follow up on paperwork easily. I had to call back to receive my invoice. I called again so that I could make an appointment for the work they said need to be done on the outside of our Chimney. Still waiting for a response. This is something that has to be done in warmer weather because of the bricks and outside Chimney work. I will update my review when the job is completed. Which includes setting up an appointment for the additional work need outside of my Chimney with the brick work. I do appreciate their honesty about for safety reasons to not use the fireplace.

A good and honest business that I love supporting. Even the options presented are solidread more

Recommend. Prompt, respectful, flexible, and affordable. My fireplace/chimney was broken for a…read morecouple of years, and Charlie fixed it within an hour. He answered my call, was able to come within a week, came on time, and was very friendly and respectful. Ours was not a chimney sweep issue but rather a birds nest that blocked the damper at the top. He used a high ladder to go up, remove the nest, and fixed the problem. He also recommended someone to fix the top. He price was very reasonable.

Excellent service, good price. Hurley did a thorough job cleaning the chimney and made sure it was…read moredrawing properly when he was finished. Helped me move the furniture back into place which I appreciated. I highly recommend ACD Chimney Service and will be calling on them in the future when needed.

He was very responsive and he did a great job cleaning our chimney! I would highly recommend ACD…read moreChimney Service!

Excellent! Will did a great job. Great customer communications. Fast booking. The other company…read moreI called never called me back. Fair price. Great report. And suggestions for conversion to gas/electric.

Eric was absolutely great! He was on time - a little early. He called ahead with estimated time of…read morearrival. Very neat and meticulous about his work. Thank you Rooftop!

I have used JCS Home Services for my wood fireplace cleaning, maintenance, and repair and have been…read morevery pleased with their work. They have been responsive, timely, and professional. After having some fireplace panels replaced, I had a question about the curing process, sent some pictures to confirm the wear was normal, and the team replied very quickly explaining that what I was seeing was normal, what to look for that wouldn't be normal, and that the fireplace was safe to use. On another occasion, I had a follow up question after the first use of the fireplace of the year and they were responsive, helpful, and even sent a team member out to confirm everything was functioning properly. I would highly recommend them, I have been very impressed with their work and commitment to customers.

After extensive research I hired JCS to clean and inspect my chimney when I moved in. I assumed it…read morewas done well but I didn't see any photos. Fast forward 6 months (I never used the fireplace during the 6 months) and I was converting to gas logs. The gas fireplace company said I needed a chimney inspection and cleaning. I told them I had it 6 months ago - but I needed a new one. Fine. I used a different company to inspect the chimney and do some brick work. I saw the photos of the debris on the shelf and inside the chimney!! The other company removed Half of a 5 gallon bucket of debris. And they showed me a nail or screw one damper that was not secured during the first cleaning. So I am very disappointed - did JCS even do anything? Oh, and I paid double to JCS rather than the second company for the same services. TLDR: I do not recommend JCS

We had excellent, efficient service. Kevin was a pleasure as the crew leader. We couldn't have been…read morehappier with the work or the informative, friendly crew leader and associate. Showed up exactly at planned time.

Punctual, courteous, made sure to do the job right without making a mess. Recommend!read more