Roberto and Isaac are great. I've been working with these guys for several years and recommend them to all my neighbors and friends. They're very responsive, knowledgeable, and professional. They charge a fair price and stand by their work. read more

Totally dishonest. On one hand, I do appreciate they were able to come out very quickly when we had our A/C die in the middle of a heat wave and got it up and running.. But they first recommended that we replace the unit entirely for $10,000, even though it's only six years old, and when we told them no, they then "recommended" $3300 of additional services to our two systems. When I had a different company come out, they told me that none of that was needed, and in fact some of the devices that Integrity recommended we install, we already had. read more

Called for AC unit leaking issue. Service was ok, $85 diagnostic fee which is reasonable and fair with what's around this area. We found the issue was a clogged drain valve; literally shot compressed air through about 15ft of exposed PVC. Cost $275. You can make your own opinion on if you feel that was too much or fair. Area wasn't cleaned after the service. Water everywhere. Towels, etc. Also, noticed a gasket was brittle during the check; was told that the whole inducer would need to be replaced because the gasket could not be ordered separate (about $480). I ended up having another HVAC guy doing it for $100 total. Honestly probably could have done it myself; it was a total of 3 screws but $100 is reasonable. Unit works now but a little advice; do some troubleshooting on your own before you hire. It could end up costing you almost hundreds or even thousands for 1-2 hour job. I get it theses guys need to make a living but at that rate, I'm in the wrong profession An almost $800 repair. Luckily I was able to manage some of it myself. Also left the trigger for the system to stay on when the front panel was removed taped down. Overall OK service; definitely shop around. read more

My HVAC system was not working. Turns out to be the blower motor died, and it was in the middle of winter. Roberto managed to find a blower motor the very next day and he did the install quickly and efficiently. I finally have heat in my house again. They are very professional and offer very reasonable Prices. I highly recommend this company for all of your hvac needs. read more

Pros: - Very responsive to my messages - Reasonably on time - They were willing to work on my mobile home - They worked well in the constrained space they had and w/o complaint - Met our budget - They threw in some extras/upgrades like a free duct cleaning - They made a special trip out to explain what their approach to installing my new heat pump would be - As another reviewer pointed out, they went to the trouble of having my wall color matched in order to paint the drywall patch where my old thermostat used to be - When I pointed out a problem w/the install, they immediately made an adjustment - No hidden costs including the materials to make the adjustment Cons: - Left a lot of little debris (like wire casings) scattered around the new heat pump outside - I need to wash the wall by the indoor unit now - I was not comfortable w/the door being left open (I told them on the day of the install to be careful because I have an indoor cat) - They kinda dropped the ball on giving me another estimate they offered when they discovered that my electrical panel was a fire hazard - They never set a time w/me for when they were coming out to clean my ducts or sent me a head's up text that they were on their way, so I was in my pjs when they arrived As you can see, the pros outweigh the cons. To be fair, the cons I stated I kinda expect whenever I have home improvements and repairs made. I can easily deal w/them by picking up the scraps (out of the mud, which is no fun), washing the wall, and placing another service request on Yelp for the electrical issue. There was no harm done w/my cat (she hid under the bed). The bottom line is that I would hire Integrity again and recommend them to my neighbors, especially since they were willing to work on my mobile home. read more

They gave me the best quote for the dryer vent cleaning. and worked with my schedule, and explained the work process in detail. Finally they cleaned up after the work - very nice job and great people. I highly recommend their services. read more

Roberto and his team was on time, very thorough and professional. We live in a old house and the vents have not been clean since the 90's and they were able to show us before and after pictures of the work. They were able to deodorized our air duct and vents and we were able to have clean air blowing again. My son has extreme allergies to dust and they did a wonderful job. Would highly reccomend. They also give us reccomendations for our HVAC system. Thank you so much! read more

AC went out and I was able to get an appointment for the same day. The technician stayed late two days in a row and figured out the issue but a part had to be ordered. He called the company and it was covered under warranty. He was able to fix it and the price was reasonable. read more

I just had my ducts in my townhouse cleaned by Integrity Duct Cleaning service. I just wanted to say how amazing they were and how detailed they were in getting every nook and cranny. They explained every step, 4 hours later and you could eat off my grates. They also took before and after pics so you could see the difference. After they left the change in airflow was immediate. If your looking for good duct cleaning and well priced, check them out read more

Integrity Duct Cleaning did a superb job cleaning my 1950's home efficiently, quickly and promptly, with excellent and immediately felt beneficial air flow. They not only arrived on time but stayed late to completely finish the job. The equipment they use is extensive and powerful, and I could see photo captures of the results. I recommend them highly to anyone needing their air vent/duct system cleaned promptly and professionally, reasonably priced, too. read more

I couldn't be happier to be Integrity's first review. If you look at my profile, you'll notice that I only review places that really stand out to me. I don't review every business I use or go to. Roberto was very responsive. I think he responded to my message within the hour I wrote it. He came out, gave me a quote, did the work and charged me the quote. Super nice, super professional. I will definitely be using him in the future. Highly suggest. Thank you, Roberto, for the great work! read more

This is a great company to go with. Very knowledgeable and patient with their customers. They got rid of this lingering wet dog (love dogs, but no dog owner yet!) smell that was going throughout my home. Best of all, the rates are reasonable. No complaints from us! read more

I reached out to them via thumbtack. Was able to schedule appointments for two locations. The day of the appointment I did not get any call of them coming I reached out and was told "we had an emergency and won't be able to make it" and they hung up. The next day an appointment was scheduled for another property. Scheduled for 10-12pm. Waited , till 12:30 reached out no answer. Around 2:30 got a hold of one of the brother. He apologized and said " you tell me what time on Sunday and I promise to be there". Told him time and he agreed. Sunday, day of service, I cancelled my errands time to stay home and waited. 30 mins after the scheduled appointment I called no answer. Worst service. Over promised wasted 1 week on these guys. Highly recommend to get service from someone else. Don't waste your time with them. read more

Just had an emergency repair for my clogged condensate line. Roberto was exactly on time, very polite, and explained everything he did step by step. Finished the job quickly and thoroughly. Highly recommend. read more

Integrity Duct Cleaning cleaned the dryer ducts in 17 of the 19 apartment units in the Tannery House Condominium, Alexandria, over a 2.5 day period. Coordinating this clean was made much easier working with Isaac and his crew; considerate of our needs and flexible --- a delight to work with. The crew was well equipped for the project, on time, as promised, and on budget. Considering the amount of work involved as well as the need to ladder reach third floor apartments, the pricing was reasonable and quite competitive. Importantly, the quality of work was excellent; the crew was most professional. They insisted on a quality job for each client, taking time to complete the work per their standards. Important as several of the apartments had not undergone duct cleaning for over 5 years. We have no problem recommending the Company to others and plan to use their services again next year. read more