Charged me 33$ for a sportster primary cover gasket. Just the gasket. No greeting at the door. No…read moregreeting at the parts department. It's almost like they are promoting Amazon or J&P. At least they had what I needed and didn't try to ask me about my day.

Thank you for selling me the 2004 harley, great staff, prompt delivery, great price,tons of bikes…read more Impressed that you take the time to show any imperfections if any before we look at them. I especially like and prefer low pressure sales, especially when the bikes sell themselves. Becca thank you

Solid guys like to do business with, rare in the industry. I'd trust these guys to do the work…read moreright and Randy himself is a straight shooter in my dealings with him.

Took my RE Super Meteor in for the 6000 mile checkup. Randys guys are great in my eyes. They even…read morecalled when they thought that they would be done. Beautiful work and even added my extra brake lights. Thank you guys!

I think I have the "Unicorn" of the motorcycle service technician craftsmen!…read more They are well worth the wait, have put far much more time into my bike then I was charged for. The picture history of my repairs showed that. No more big box quickie lube for me! Focused on honesty, safety, reliability and costs. In that order. Pretty cool eh? I have yet to hear of anyone having to go back for anything missed or forgotten. I've been inconvenienced by the "chain store" more times then...ugg. I'd rather ride. They have serviced my TC, and the ones the big box store goes "Huh, what's that?" to as my EVO and Shovel. Friend brings Pan there. Hard to get in to but once in, you are a Black Sheep too!

I have been bringing my '80 FXE to Black Sheep for a few years now and Bobo always does a great…read morejob. He is very meticulous and even takes photos of the work in progress so that he can walk you through the repair. Prices are fair and he gets things in quickly on orders. It can be hard to get in during certain parts of the season. When it comes to older Harleys, he is the best I have found up north. Give him a try. You won't be disappointed.

I highly recommend staying away from this business! This guy is a liar and is SO rude! I purchase a…read moreused arctic cat kitty cat from him and after three weeks of waiting for him to ship it out to me he sends me a phony screenshot from a shipping company stated it was shipped. I call the shipping company and they have nothing on file coming in my name. I call him out for it and he calls ME a scam. Like dude! You took my money and I have nothing in return. I paid over 1700$ for the kitty cat snowmachine. The least he could do is tell me he wasnt willing to ship it to me rather than charging me for it and not shipping it. After looking at reviews on Phastquadsnmorellc facebook page it looks like Im not the only one who has had an extremely bad experience with this business.

Owner threatened myself and my family…read more This is the worst business I have ever been to. The owner first told me he would have plenty of ATV's available and to come in on a Saturday after I visited the store on Wed. and he closed early. Once there he shrugged me off to talk to a friend for a good 10 min not even acknowledging my wife and I were in his 100 sq ft store. After I asked him what he had available he said he only had one of what I wanted left and ignored the fact he told me to come in on Sat and not earlier. Upset but looked past it, we made a purchase. After purchasing two kids ATV;s before Christmas and being told one would be ready before and one would come in after that is where the experience gets worse. He said he would call me on Monday before Christmas to confirm he put the ATV together. He never reached out, then when I reached out on Tues. he tells me very rudely he will get to it when he gets to it and I will know because he will call me. Again, I was upset that the owner was talking to me this way but moved on. The next day he tells me he doesn't have the red ATV only blue and this is the day before Christmas Eve. Turns out he sold the one he sold me and expedited another one but got the wrong color. He blamed it on the manufacturer saying he could not see through the box. No apology only combativeness. Started to get very rude with instant messages and told me not to tell him how to run a business and to F-off, etc. and that he would refund me. So I had to scramble and drive hours to another dealer to get a gift in time for my kids and he still continued to refuse to refund my money and tried to impose a restocking fee and cancellation fee etc. After I wrote a bad review, he threatened me. Spammed my work, family and friends and continues to threaten me. He even found my home address. I have had to go to the police to file a report because he cannot run a business. I would stay clear at all cost.

Had a road trip planned last weekend. So of course I'm going over my Harley (last minute checks),…read moremaking sure she's ready to go. Lo and behold, the rear tire is on its last leg. I'm leaving the next afternoon. I could have called Harley and paid $500 for a new rear tire , but I've had these fine folks install some tires in the past. Called Doug, and he just happens to have my size tire in stock (order that never picked up). So he gives me a great price on the tire, and even went thru my exhaust. I was in and out in 2 hours, at half the price. Jason runs a great crew over there. Highly recommend!

Don't do it!!! Don't…read morebuy a bike from these guys. I've been a police motor officer and instructor for more than a decade, and have purchased multiple motorcycles over the last two decades. This is the WORST experience I've ever had. I understand purchasing a used motorcycle has its dangers, especially site unseen. I wanted to have this motorcycle sent to a certified Honda dealer for a pre-purchase inspection (on my dime, of course), but Jason said that they were a certified dealer, and reassured me that this motorcycle was 100% operable, with no mechanical defects. He sent me a few photos of some of the cosmetic deficiencies, and again assured me that the bike was in wonderful mechanical condition. Fast forward a week or so, the bike was delivered to me on a Saturday evening. I took it for its first ride Sunday, and the clutch was absolutely shot. When I'd accelerate, the bike would completely wind up to several thousand RPMs, but I was going nowhere. Dropped it off at my local trusted certified Honda shop (who I've used for 20 years). Ready for this? They said the fluids looked like they'd never been changed, and the clutch plates were fried, "burnt to a crisp" is what the service manager told me. Had to replace the fluids, the clutch, and the entire clutch hub. $2600!!! Northwest Honda started off by offering me a couple hundred dollars. After arguing back and forth over email, and being accused of not being truthful about the bike's condition (despite emailed copies of service invoices from my certified Honda dealer), I talked them up to $700. $700! A little more than a quarter of what I'm out. Please, learn from my experience. Don't purchase anything from this wicked, crooked, horrible excuse for a motorcycle dealer. When you get screwed, they won't care, and they will blame you for damage, even though it was physically impossible for you to have caused it. Run! Run far away!

5 Stars - Outstanding Service from Isabel at DPS Motorsports!…read more I recently purchased a 2024 Honda Goldwing from DPS Motorsports, and I couldn't be more pleased with the experience--especially thanks to Isabel. From the moment I walked in, she was welcoming, knowledgeable, and genuinely enthusiastic about helping me find the right bike. Isabel made the entire process smooth and stress-free. She answered all my questions with confidence and clarity, never rushed me, and made sure I was completely comfortable with every aspect of the purchase. Her professionalism, attention to detail, and friendly attitude really stood out. The Goldwing itself is everything I hoped for--powerful, smooth, and loaded with features--but what made the experience truly memorable was the level of care Isabel put into making it all happen. If you're in the market for a motorcycle, I highly recommend DPS Motorsports--and definitely ask for Isabel. She's a true asset to the team and made this an exceptional buying experience from start to finish!

Really off vibes if you are a woman. Took my bike in for an oil change and safety check (chain,…read morefluids, brakes, etc) Didnt say hello and just stared at me as I came in and approached the desk. Really odd. Got the bike back after a $200+ oil change and safety inspection, and the broken clutch lever was not even noticed, makes me wonder what else was missed. The bike was dirty when I dropped it off, still dirty when I got it back. Dirty isn't the problem, but the dirt lets me know what was and was not touched. Really wondering if anything was actually checked. And again, being stared at silently like I had tree heads when standing at the service desk was really off-putting. Went back recently and the staff were different guys (the service department has since been moved to the other side of the building). They were more normal and friendly, but I cant get over the weird experience last season and still wonder what was missed that last time. Update: second time I've been in since my weird experience- very friendly and helpful. Worked with me to get my bike back on time before a scheduled trip. Very glad that the odd experience was a one- off type thing.

I've been looking for a local bike shop and a couple different friends recommended these guys. I…read morewas thinking about getting some performance work done to my Harley, but wasn't sure if I wanted to put the money into this particular bike, before I had a chance to make a decision my Indian left me stranded on the side of the road. I called these guys, they hooked me up with a tow company and I had the bike brought to them. It was something ridiculously minor and although they are very busy, they had the bike ready to pick up the next day and only charged me a minimal fee!! I guarantee the local Indian dealership not only would have taken forever I'm certain they would have screwed my on the bill. Thank you Fornarelli, I not only have a new shop I would gladly take either of my bikes to, but I can comfortably recommend them to other people, in fact I took a couple extra cards so I could pass them on to other bikers.

Sharing this from my google review, great shop!…read more Helped me multiple times with different bikes. In one such instance, I had a victory that needed clutch kit replaced. It leaked oil after I got it back. I had to wait for the following season to bring it in. They didn't charge me to stop the oil leak. Got it back and it kept leaking. Took it back a third time, they replaced the clutch kit cover and that fixed the leak. Didn't charge me this last time either, for parts or labor. Highly recommend this shop!

I'm unfortunately updating my previous positive review after a disappointing experience regarding…read morethe 600-mile service on my 2025 BMW S1000RR. To be clear, the service itself was completed professionally and I paid the $420 bill without issue. My frustration is not about paying for maintenance -- it's about feeling misled throughout the process and disappointed by the lack of customer care. When I purchased the bike brand new, I was told the first 600-mile service was included. Because of the Midwest riding season and winter storage, I didn't hit the mileage until later. During visits in January and March, I specifically asked if I could bring the bike in early for service since I was still under the mileage requirement at the time. I was told no and that the bike needed to be at least around 550 miles before the service could be performed. Now, after completing and paying for the service, I was informed that as of January 2026 the bike actually could have been brought in as early as 350 miles. That was extremely frustrating to hear because it directly contradicted what I had been told previously when I made efforts to schedule the service earlier. Had I been given accurate and consistent information from the beginning, this entire situation could have been avoided. What also disappointed me was that the 6-month limitation was never strongly emphasized during purchase or during my follow-up visits. Most dealerships that value long-term relationships would at least provide a courtesy reminder or better guidance regarding an important warranty/service deadline, especially for customers who actively service and purchase through them regularly. Unfortunately, that was not the case here. I completely understand dealerships have policies and need to run a business, but consistency and customer communication matter. I've purchased and serviced 3 BMW motorcycles through them, regularly bought riding gear there, tipped staff generously, and even referred multiple customers who ended up purchasing bikes from them. I genuinely believed I was building a long-term relationship with this dealership. In fact, I was seriously considering purchasing a new M1000R from them as my next bike, but after this experience, I've decided I'll be taking my business elsewhere. This review is not directed at any one employee personally, but rather the overall handling of the situation and lack of customer goodwill. Very disappointing experience from a dealership I previously spoke highly of.

I've been coming to this place since my brother, Dirk Christopher Hostetler (Host, near the end)…read morepassed way on October 19th, 2008 and willed me his R1200c. They are amazing and you'd never know that this is the most active BMW dealership in the state. The service department has consistently given me precise diagnostic work, clear estimates, and meticulous documentation of all maintenance, from valve adjustments and final drive service to complex electrical troubleshooting and software updates including when I messed my electrical system up bad by installing an LED nightlight system on it. Their technicians treat older oilheads and newer water-cooled models with equal competence, use OEM parts unless I request alternatives, and always torque to spec and log service intervals so my maintenance history is complete and easy to reference. I sold that 1200 with all its maintenance paperwork and bought an R18. Turnaround times are accurate, communication is proactive (calls, texts, and photos when needed), and they're transparent about what is urgent versus what can wait, which makes long-term ownership planning honest and straightforward. The parts guy and his counter is efficient, knows microfiche and part supersessions cold, and can usually get obscure components within a couple of days. Overall, the operation feels like a high-volume shop in terms of capability and inventory, but with the attention to detail and personal familiarity of a small, specialist BMW-only garage. Do NOT ignore the huge selection of used bikes of EVERY MAKE that they've serviced and, many times, have rebuilt. Their inventory is ENORMOUS and their prices are below market (I am constantly amazed at their below market deals).

Enthusiast owned and operated. Highly recommended. From sales to service you can tell they have…read morebeen in the industry for many years.

Anthony and the the team at Top Gear were fantastic to work with! This was my third experience…read morebuying a motorcycle and by far the best. They have gone above and beyond to make sure I was happy and taken care of. I HIGHLY recommend checking them out!

Recently purchased a Jeep Wrangler from Auto Audits. Purchase started through Facebook Marketplace…read morewith timely and courteous communication with Sam. After answering all my questions I lined up a time to take a test drive and ultimately completed the purchase with Bill. Bill is a great guy and very knowledgeable. I live 2 hours away from the dealership and had to trailer the vehicle home. Bill was very helpful in the loading process! Great small town dealership!

I'm giving the benefit of the doubt on this review. I recently bought a 2004 SUV and believe I got…read morea very good price on it. It was about $1500 below KBB. I had started the process by trading some emails which were promptly returned. I scheduled a test drive and was met by Bill, a pretty friendly guy that answered questions straight forward. I paid cash for the car. They cleaned up the car for me and held it for a couple extra days indoors since we got hit by a huge snowstorm. The issue came when I finally picked up the car. About 15 minutes into my drive home, the check engine light came on. I called them back and he said to bring it back and they'd at least figure out the code. The code seemed fairly minor so he reset it. I left and he said he'd get back in touch after he did some research. Ultimately, he did offer to have the car serviced for free. However, I took it in separately and decided to just have a repair man I trust do the work since it was only about $100. So, I don't believe they knowingly sold me a car with issues. But I was a little concerned that they just clicked off the Check Engine light so easily. But again, everything else went well working with them and I believe I got a good deal. I guess time will tell...