After my General Contractor took the payment, I had provided for replacing my wardrobe mirror…read moredoors, I was left without the installation. The contractor explained that he had not installed the doors because they were scratched. Seeking a solution, I reached out to Orange Mirror and Glass and spoke with Mike. He informed me that the doors should have been installed and later replaced if necessary. Mike promptly scheduled an appointment to take measurements for the new doors. Once the measurements were completed, I visited the showroom to explore available options. Although I originally had two mirrored doors, Mike recommended upgrading to a set of three mirrored glass doors. He explained that this would make the doors lighter and provide easier access to the closet. I agreed with his suggestion, and Mike prepared a detailed proposal, which he sent to me via email. Later that week, I received the proposal and was pleasantly surprised by the price. Orange Mirror and Glass quoted a cost that was 50% less than what my General Contractor had charged. I promptly signed the paperwork and paid half the amount via credit card to proceed with the order. On the day of installation, Orange Mirror and Glass arrived 15 minutes ahead of the scheduled appointment time. I appreciated their punctuality, as it is uncommon for contractors to arrive early. The team removed my old, heavy mirror doors from 1973 and installed the new frameless doors efficiently within approximately 30 minutes. Based on this positive experience, I have decided that Orange Mirror and Glass will be my preferred glass company for all future projects.

They were able to replace the top pieces of my fish tank that I had broke. For $45 for each piece…read moreof glass was very fair and got it done in 10 minutes while I waited. That matched the quote I was given over the phone. Will definitely be coming back again.

After being happy with a previous panel replacement I had done by them on our 104 year old home…read morewith original wood windows, we chose to use JT Glass and Mirror again for a larger project of 16 panels this time. The techs did a great job, and the project was completed successfully. Even when we ran into an issue with the amount of panels/glass ordered not being the right amount (was missing 1 large panel), the owners were willing to work with us to come to a resolution that was fair for both of us, and ended up installing an extra panel for us at a significantly reduced cost just to make it right! Also specifically wanted to shout out one of their techs Nathan! One of the old panels they replaced was for some reason installed using some kind of cement by a previous owner, and Nathan was able to work through it and install the new panel anyway without damaging the old window frame which was a tough job. Highly recommend JT Glass and Mirror. They're a reputable local small business, do good work, have great pricing, and are pleasant to work with. I will be recommending them to family and friends that need this type of service!

Talked to Justin and explained what I needed for my bathroom sliding door…read more He sent in his guys and they did and they did an excellent job! I recommend JT's Glassdoor and Mirror. Justin explains it really well specially the cost.

My son accidentally hit a golf ball through our glass window. I called several glass companies but…read moreJulio was able to help immediately, and his communication was great, he set up a time to replace the glass the next day. Installation took about an hour, the entire process went so smoothly and clean. I appreciate Julio and Anaheim Glass. Will be calling them again without hesitation.

Dropped in here last minute for a screen redo and these folks accommodated us so nicely and the…read moreyoung man was very nice!

I had a broken tempered glass pane in an older Bel-Air laundry room door window and wasn't sure…read morewhether I needed to replace the entire window assembly or just the glass. Kendra was incredibly knowledgeable. Before she even saw the frame, she recognized the Bel-Air window style, explained why tempered glass had to be custom ordered, and answered all of my questions. It was obvious she knew these older window assemblies. I removed the frame myself and brought it into the shop. They measured it, ordered a replacement tempered glass pane, and had it ready in just a couple of business days. There was a misunderstanding about whether they would install the glass into my existing frame or simply supply the glass. When I picked it up, they had already installed it. I offered to pay for the installation, but they declined and told me it was their mistake. That level of honesty and customer service is rare. The final cost for the custom tempered glass was only $32.38, the workmanship was excellent, and my original frame and gasket were reused. As a veteran, I also appreciated that they offer a 10% military discount. Kendra and the team at Tustin Glass & Mirror earned my trust, and I wouldn't hesitate to recommend them for custom glass or window repairs.

This is the second time I've worked with this company, and once again they exceeded my…read moreexpectations. The owner is incredibly responsive, and the entire team is punctual, professional, courteous, and highly skilled. Their attention to detail and commitment to excellent service truly stand out. I highly recommend this company to anyone looking for a reliable and trustworthy team. I look forward to working with them again in the future.

Walter was great! Quick response time with quote and scheduling. Very personable and professional…read more Did a great job on both our shower door and tub panel.

Walter was on time and very detail oriented. Replaced some double pane windows that had leaked and…read morewere fogging up on the inside.

I'm a returning customer very satisfied with their service and product. Prompt in giving quotes…read more Quick response and on time with their appointment. Price is reasonable meet my budget. Very happy with their service.

From getting a referral to Robert Magana and his cousin, Luis for a bathroom remodel, to the…read moreinstall of the shower door, my bathroom remodel could not have gone any better. The measurement and install of the rain-glass door and new double-paned window glass (to match of course) gave the perfect finishing touch to a beautiful new bathroom installation by Robert Magana and his cousin, Luis. The team from North County Glass was professional and great from start-to-finish, and I would recommend them again and again to have any of your glass needs taken care of. I was scared of a frameless shower door of this size, but there are no leaks or weeping at all from around the glass at all! The new double-paned window glass replaced outdated 'frosted glass' from earlier this century, and now allows a lot more light into the bathroom from the outside world, while still allowing for substantial privacy. I would use all of the people who worked on this project again for my next renovation without hesitation! You will not be sorry! The value for your money is there, and the quality is top-notch!

Amazing we have been coming here for many years. They cut glass for our patio table that was our…read moreson's table so it really was a very special patio set and they did an AWESOME JOB! Have used them many times for screens and glass. Team is very polite and helpful. Thank you

**Subject: Inconsistent and Unfair Enforcement of Policies**…read more I want to express my frustration with the recent experience involving your worker (Bob or Rob) and your company's inconsistent application of policies. When Bob came to fix the window at my mom's apartment, he refused to reinstall the window AC unit, claiming it was against company policy. He even called Lori (or Lory) on speaker, and she confirmed this. However, upon visiting my mom's apartment, I discovered that Bob had installed AC units for two other apartments in the same complex. This raises concerns about whether your company's policies are applied selectively. When I called Lori to address this, she admitted that the worker had indeed installed AC units for other tenants but insisted that the policy was being enforced in my mom's case. If your policies can be applied or disregarded depending on the situation or the worker's preference, that's a serious problem, and in my opinion, it's a form of discrimination. Moreover, it wasn't documented that Bob had left an open part of the window unfixed, even though he mentioned he would return to resolve it. This lack of accountability is disappointing. I was told that my review might be disputed, but I believe the public deserves to know when policies are applied inconsistently and arbitrarily. This experience reflects poorly on your company's professionalism. Responding to Laurie First of all, you didn't even know where I live or ask where the installation was done. As I clearly mentioned, this was at my mom's apartment, so I would appreciate it if you read and respond more carefully next time. Secondly, you claimed that the policy prohibits the installation of window AC units, but the worker actually did install AC units for other apartments in the same complex. So, not only are you incorrect, but I have reason to believe you're deliberately being misleading. When I called and spoke to someone, who I believe was you (Lori or Lory), you confirmed that the worker installed AC units for other units but enforced the policy strictly in my mom's case. In my opinion, this is clear discrimination. Applying a policy selectively, based on who the customer is, is unprofessional and unacceptable. It seems like the policy is being used whenever it suits the worker or the company, which is both unfair and discriminatory. What's even more troubling is that you weren't even aware that the worker left part of the window open and claimed he would return to fix it. This lack of communication and documentation reflects poorly on your company.

I am thoroughly impressed with Local Glass & Screen! They did a phenomenal job on the shower glass…read morefor my bathroom remodel, and the entire process was easy from start to finish. Communication was excellent throughout the process, and my glass was installed only one week after they came out to take the final measurements. The finished shower looks beautiful, and I'm extremely happy with the quality of both the glass and the hardware. Vladimir was great to work with. He was very transparent about the process, explained the products and materials being used, and patiently answered all of my questions. I received several quotes, and Local Glass & Screen came in with the best price for the level of quality they offered. It's refreshing to work with a company that communicates well, does what they say they're going to do, and delivers quality work. I couldn't be happier with how my shower turned out and would absolutely recommend Local Glass & Screen!

Local Glass & Screen were prompt, professional, and super knowledgeable. They offered premium,…read moreluxury options to fit different budgets, and the installation was seamless. The doors look amazing, and the quality of the team matches the product. Huge thanks to Vladimir and crew!

After trying a dozen glass businesses to replace a glass in one of my PELLA doors, I found Quality…read moreGlass. Neither the PELLA company nor all the other glass repair places would replace the glass until Quality Glass located at 632 Williamson Ave, Fullerton, CA. Both Hector and Hector Jr. were very pleasant to work with Luis, the installer, just finished and he did a beautiful job. He expertly removed the wood trim from the inside of the metal clad door, replaced the glass and then replaced and sealed the trim. He really knew what he was doing. Thank you Quality Glass.

Contacted Quality Glass OC for a sealed window pane repair to two exterior windows. I spoke with…read moreJames. After a couple texts and email photos, James gave me an estimate which was lower than other companies. James provided a time and we set an appointment. Francisco and Ivan showed up a few days later and replaced the window panes in less than an hour. They were polite, respectful and professional. I will definitely keep this companies contact info handy in the event I need them again.

Very good company to work with. We have used them on multiple occasions and their staff is…read morefriendly and professional. Definitely recommended!

Could've saved two weeks by asking the company with 3 star ranking to give me a bid . Do you guys…read moreactually due work? Could the bid process have gone any slower ? By the last request for a bid after no show after no show. I finally choose another company to do work after final request for bid. 1 week after I completed the job with someone else they finally sent bid. 3-4 weeks for a bid. two-calls for follow up . Buyer beware!! These aren't serious business people! Their other reviews are spot on doesn't sound like I'm the only person they've flaked on . Over promise, under deliver!!