JT&#x27;s Glass and Mirror

(31 reviews)

I was recommended by Ganahl Lumber and no wonder. Mark called me back right away and was honest…read morethat he was backed up but I'm glad I waited and had my four solid wood bedroom doors with expert craftsmanship by his team consisting of Matt and Gabe. They were professional, paid attention to details and left only after cleaning the area. The doors operate so well that I can use my pinky finger to shut them closed. Love them and in fact having more done and wouldn't think about using anyone else. Thanks for the great work.

If I could give zero stars, I would…read more Hiring Showcase Door & Window was one of the biggest mistakes I made during my home remodel. The owner required 100% payment upfront before any work was performed and promised the installation would take one to two days. Instead, the project turned into an almost six-month nightmare filled with delays, excuses, repeated failed repair attempts, and poor workmanship. The company completely botched the installation of my custom pocket doors with premium NOHA recessed hardware from Belgium. They drilled the doors incorrectly and, instead of replacing them, shaved excessive amounts of wood around the handle openings to hide the mistake. This permanently weakened the doors, caused the wood to bow around the handle area, and left them unsuitable for the hardware they were designed to use. I contacted NOHA in Belgium and held a video conference with their technical department. After reviewing the installation, they confirmed the doors had been bored incorrectly and that the proper solution was to replace the doors--not shave or modify them. Even after replacement NOHA handles were installed, Showcase still couldn't get it right. Several of the replacement handles were actually glued into the doors, even though the manufacturer does not specify or permit the use of glue. As a result, multiple handles have popped out, become loose, or no longer function properly. The most disappointing part was the owner's complete refusal to take responsibility. Even after the manufacturer's findings confirmed the installation was done incorrectly, he refused to stand behind his work or make the situation right. I was left to deal with the damage and pursue a solution on my own. What should have been approximately a $3,000 installation has now left me facing over $18,000 in repair and replacement costs because of their mistakes. That's not just poor workmanship--it's incredibly expensive negligence from a customer standpoint. I paid every dollar they asked for, including additional money they requested after the project began, and in return I was left with damaged custom doors, defective hardware, months of disruption, and thousands of dollars in additional expenses. Based on my experience, I would never hire Showcase Door & Window again. If you're considering using them for custom doors or high-end finish work, I would strongly encourage you to look elsewhere.

Legendary CalRep Windows and Doors

4.3

(183 reviews)

Great service at every point of the job! Hector answered all our questions and exceeded our…read moreexpectations on the process. He is hilarious and so glad we met him. The crew on install day were very kind and took good care of the house during the job. They cleaned up well and the work around each window looked beautiful. They made our house feel like a home. We will recommend Legendary to everyone we know!

I wanted to provide an update to my original review. After sharing my experience on social media,…read morethe owner reached out to me personally, and I truly appreciate the time and attention he has given to resolving our long-standing issue. Since then, communication has been excellent, and the company has replaced our staircase window once again. We are grateful for their responsiveness and willingness to continue working toward a solution. At this point, we are hopeful that the problem has finally been resolved. Because the leak only occurs during heavy rain, we'll need to wait for the next storm to know for sure. If the window performs as it should, I will be more than happy to update my review again to reflect a successful resolution. Thank you to the owner and the team for listening to our concerns and for making the effort to restore our confidence. We are optimistic that this will finally put this six-year issue behind us.

We Screen

(399 reviews)

They scheduled us in a timely manner. The tech who came out I think his name was Jeremy was very…read morepolite and did a good job for reasonable price. My only complaint would be that I asked him to remove his shoes when he first came in which he did but then later walked all over my house in and out with his shoes on. I think they would do better to remember my preference or carry some shoe covers to be more culturally sensitive when working in homes.

Scheduling was easy, picking a design was simple, and working with their friendly, responsive team…read moremade installation a breeze. Looking forward to enjoying the breeze bug‑free.

Hardy Windows

4.1

(268 reviews)

This gentleman who works for Hardy's almost crashed into my car with my 3 year old daughter this…read moremorning around 8:44 am . I was driving north and he decides to turn right into my lane . He narrowly missed hitting my car at the train tracks on orangethorpe and Richfield . Best part was his customer service he was stopping again in the lane and yelling . My daughter was crying . He should not be allowed to drive a company vehicle let alone work there .

Great window company with awesome service and great people. Always great an awesome experience here.read more

Andes Windows & Doors

(160 reviews)

We contacted Andes again to replace some interior doors on the bedrooms and bathroom. The doors are…read morebeautiful and sturdy. Three years ago they replaced our front door and fire door (garage) Great prices for the quality doors you get as well as the professional installation. They put on new door frames as well and cleaned up well when finished. Highly recommend.

My experience:…read more So i reached out via yelp to andres and was replied to pretty quick. He was able to visit the following day to get measurements / estimate price. He was nice and explained everything. Plus gave suggestions... I gave a downpayment of 10% for everything to proceed. They then ordered it. Rough estimate would be 3-4 weeks for the entire process. They have a physical store in norco which was being run by Andres' wife. After 3 weeks or so give or take... i got a message that they were ready to install. Well within the time frame.... They informed me when they were on the way. They probably took roughly 2.5 hours. Lucas, Andres' son was present. Nothing was rushed and i saw how they handled everything... They can reuse your old door handle... but in my case, i bought a new one... just because. The price: It's pretty fair. It isn't cheap but you get what you paid for. For the peace of mind... ill do it again. Since i got a door replacement, everything was included. From removing the old one , to clean up, trash, installing... and thankfully.... the door i got doesn't need any paint. So it's pretty good. Threshold was top notch. And it seems water / insects wont be able to pop in. Will i choose to work with them again? Probably yes... Once i opt for a screen door... maybe in a couple more months once it gets a little bit cooler.

OC Window Experts

5.0

(384 reviews)

Although they were not able to do the work needed on my mobile home, they were excellent in…read morereferring me to someone that could I appreciate the time they took to walk me through the process

The team at OCWE (Kait, Mike) was great to work with. From the initial quote, to the…read morepre-installation planning, to the actual job, they were quick to respond and answer any questions I had. The on-site crew (Ray, Willie and Eric) took care to cover my floors during install, worked around my cat, and cleaned up everything before they left. I love the new Anlin windows and sliding doors, such a difference!

American Vision Windows

4.5

(1.2k reviews)

My husband & I placed a very large order with American Vision Windows today. This review is for…read morephase 1 of our experience. Once the windows are installed I will update this review with phase 2. We had a very positive experience scheduling with Laura. She texted & called to set up and confirm our apt and moved things around to accommodate our schedule which we really appreciated. At today's appointment Christian came out to measure the windows and finalize our order. We appreciated his punctuality, clear communication style, and product knowledge. He answered all our questions and was very patient as we worked out a few design details. We can't wait to see our new windows installed!

We recently needed service on sliding doors and windows that American Vision Windows installed in…read moremy parents' Mission Viejo home back in 2010. I called Supervisor Valentin, and he was extremely accommodating in scheduling the appointment for my elderly parents.He fully stood behind the warranty, which gave us peace of mind. Henry and Hector handled the work professionally and efficiently. They took time to prepare area carefully and clean up any dust. Thank you to the entire team for the excellent customer service and for standing by your product!

Samson Door & Window

(55 reviews)

You'll be hard pressed to find a better company to work with. Their professionalism, quality of…read morework, and customer service are top shelf. They take great pride in a job perfectly done, and they treat your home as if it's their own.

The finished product was wonderful. I receive many compliments of the two doors and screen I…read morepurchased.

TMC Windows & Doors

(119 reviews)

Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

California Replacement Windows

(95 reviews)

We needed one custom window made for a kitchen remodel, and California Replacement Windows was one…read moreof the only companies that would let us buy just one window. All other windows in the house had been replaced previously, and most companies had a minimum order quantity that didn't make sense for our project, or had long lead times that would have been problematic for the timeline of our project. The sales rep Tim was on time to his appointment, quickly assessed and measured the window, and got the process started. He was readily available for updates, and the window was available very quickly! The install was done well and matches the other windows in our house. We are VERY happy with Cal Replacement windows and will definitely use them again in the future for any other windows we might need.

Poor warranty service! They do not stand by the product! I…read morehad all new Milgard windows installed in my home in the 2003-2004 timeframe. The initial installation went well. Milgard offers a lifetime warranty on their windows. Speed ahead to 2026... Some of my Milgard windows began to fog and show drip marks between the panes. I called California Replacement Windows (they were an authorized Milgard dealer) to replace them per the warranty. I couldn't get anyone to answer and I called several times after that. No return calls even after voicemail. My wife also called several times....Nothing! I wrote to them using the email provided on their website and no response! I don't know if this company was sold or merged with another company, but based on this experience, I would never buy replacement windows from California Replacement Windows because they don't support their products. I am not dissatisfied with Milgard. Their product lasted 23 years before I needed service. I found Milgard's website and completed a warranty service request, and they scheduled an appointment and soon after replaced my windows completely free of charge.

Handyman

(554 reviews)

Fantastic service from Frank. We had another "contractor" come in who did a terrible job with our…read moreunder stairs storage and stair railings, sent the photos to Frank and he said could fix it. It was a mess and Frank made it right.. thank you! Highly recommend and looks like we found a trustworthy handyman.

They don't answer or return calls. Left 2 messages already. They sound shady…read more - needed help with plumbing Follow-up: Wow they replied to the review but a simple text reply to let me know they are busy or can't help with plumbing was very hard. Thank you for the reply.

Smart Fix

(256 reviews)

Amazing service! Very friendly and explained the process of how he repaired the back glass screen…read more Smart Fix is very much an expert and professional in their work. I appreciated the clear communication and timely responses. I would hope I don't crack my phone again, but if I do, I'll be coming back here.

Today, at 8 a.m. Smart Fix did my husband's iPhone 13 screen and back glass replacement…read more The repair was excellent and the price was very good. My husband's iPhone looks great. The battery is doing well. If you need a fast, convenient, and fairly priced phone repair. Smart Fix is definitely the place to go. If I ever need another repair, I will definitely be using them again. Thank you.

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Tyler K.

0

1

0

6 years ago

My girlfriend and I are very happy with the work JTs Glass provided for us. I received a price from Justin first and the following day he came out to measure our shower and location in one of our rooms we turned into a yoga studio. He was very professional, clean, & wore a mask. We were being a little indecisive on which finish and details to go with for our shower and Justin helped us decide by showing us examples on site of previous work he has done and giving us the knowledge for what may be best for our liking. He let us know there may be a slight delay in lead time due to COVID and we are completely understanding to that, however, our material came sooner than expected and our shower was installed in no time. We love our shower and to top it off, the wife couldn't be more excited to have her own studio in our home. Bonus points for me and much thanks to Justin and his team! I would definitely recommend them and will be using them on our next project. read more

Emily J.

0

2

0

6 years ago

I reached out to this company last week to inquire about getting a couple of mirrors installed in my spare room to use as a yoga studio. Not only were they able to give me a quote right on the spot but they came the next day to take their measurements and installed my brand new mirrors yesterday. Their staff was helpful throughout the process and the installers were very clean and respectful in my home. During COVID I was already expecting things to move a little slower which is understandable, but this company really did what they could to get this done for me as soon as possible. I am already in the process of them installing new shower doors for my three bathrooms. I would and will recommend JT and his crew to everyone. Thank you JT & team! read more

bridgette s.

0

3

0

5 years ago

I was the victim of a "Smash & Grab" burglary in my high end art Gallery in Laguna Beach. 2 large windows were broken leaving a space large enough for anyone to get in. Frightening!! JT had my gallery tightly boarded up within a couple hours and new glass ordered. Installation was yesterday and was so professionally and cleanly done. I have to say that Justin went above and beyond. He used his own designed products to protect the glass from future hard water spots. AND THEN he helped me with an unrelated window that had water spots for YEARS that I couldn't clean off! He made it clear again!! it was my bday and this made my day! Thank you JT!! read more

Nick W.

0

1

0

2 years ago

Justin and his team are professional, quick, friendly and great to work with! They replaced a window in our condo and most recently, replaced our kitchen glass that randomly shattered. They matched the tint (near) perfect, when other glass companies said that they don't do any sort of tint or coloring. They are also cost efficient, reliable and honest. 10/10 would recommend and will be using them again in the future. read more

Nedra M.

9

1

0

6 years ago

I reached out to JTs Glass on yelp and they were quick to respond to my new shower glass inquiry. The installers who came out were very clean, respectful, & got the job done quicker than expected. I am so happy with my shower glass and would definitely recommend this company in the future. They made my master bath complete and I am very thankful. Thank you Justin & your team for exceeding all of my expectations. read more

Ryan J.

0

1

0

4 years ago

I had work done at my house and had just put in new tile, Justin and his team were very attentive, responded quickly, and were able to install my new shower unit before I even expected it to be able to get done! They were very professional and went above and beyond for me, so I give this company a 5/5. Great work Justin and Ryan, I will definitely be using your company again in the future!!! read more

Sherry L.

10

3

1

6 years ago

Justin is amazing! I told him my vision and he made it happen. He put in a glass balcony, which made our home look so elegant. He also replaced my shower door, which is just beautiful. I also removed an old out dated mirror. The new mirrors are beautiful. I must say he made the transition easy. Thanks JTs Glass and Mirror. I would highly recommend this company. read more

Giovanni M.

0

1

3

3 years ago

We had Justin and his crew out to replace a cracked window & sliding glass door. We also had them install a custom door for our shower. From start to finish they were very professional, efficient, & great to have around. My wife and I will definitely be using them for future projects. read more

Phil s.

0

2

0

6 months ago

Justin and Jazmin were amazing. Called Justin and repairs on my frameless shower door were fixed the same day. Also took care of all the sweeps and seals while here. Jazmin in the office was an absolute pleasure to work with! This company is fantastic! read more

Travis V.

0

2

0

6 years ago

JTs business put up beautiful new vanity mirrors for us when we remodeled our master bathroom (wife loves it). Also a new Starfire shower door and retrofitted our window. We love it!! He's really delivered for us! read more

Debra H.

0

1

0

2 years ago

JT's replaced my atrium windows located in my stairwell. They did an excellent job and the windows made it through a heavy rainstorm. The crew was professional and courteous. I will definitely use them again. read more

Patricia D.

0

4

0

8 years ago

Justin's team placed glass on my new bedroom furniture. Richie and Tyler did a great job, will call them again. They also placed a film over my glass shower door and cleaned it. Thank you again. read more

Charlene M.

0

16

5

7 years ago

Super professional and installed on the deadline, which is rare in the construction industry. So thank you!!! Will definitely use them again on the next project. read more

Kat

0

2

0

1 year ago

Very reasonable pricing and the end product looks very clean, I am excited to have a cooler and darker bedroom! They were also super sweet with my pup read more

Thomas M.

0

1

0

2 years ago

Justin was great and gave us great service. The new shower enclosure is very nice and the installation and material quality is very good.

Rob L.

0

1

0

1 year ago

Awesome work! JT restored five 50 year old sliding doors, smooth like butter now! Window and screen doors next! Thanks so much!

Matt J.

0

3

0

1 year ago

Fair, timely, and good services. I recommend using them! Gave me quotes and advice on other projects around my home too.

4X J.

0

1

0

2 years ago

Justin was very prompt and great to work with. Provided good feedback on the design and the project turned out great!

Anthony Z.

9

31

0

9 years ago

Professional. Great work. And on time. What more can you ask for from a service company.

JT's Glass and Mirror - glassandmirrors - Updated August 2026

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I was in search of a window company because one of my tenants had an old leaky window in one of her…read morebedrooms. After receiving bids from Orange Mirror & Glass and 2 other companies, I decided to move forward with Orange due to their pricing. The entire process, from estimation to the work being completed, was smooth and they kept me informed as to the status during each phase of the project. The real test will come the next time it rains, but thus far, I have been very happy with my experience with Orange Mirror & Glass. I recommend them!

Jb’s Glass and Mirror

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(63 reviews)

Had a broken window and only needed the glass replaced. Some businesses required minimum of 2 panes…read moreto be replaced or charged a fee to come out to provide an estimate. They did respond quickly via Yelp but because it was a Saturday I couldn't finalize anything until Monday morning. Luckily they were able to come that morning. They were quick and cleaned up the broken glass in the yard. I highly recommend them for their quick service and fair prices.

When we came home to a shattered glass shower door that happened spontaneously (it's a mystery to…read moreus how it happened), I took a few pictures and sent it to JB's Glass and Mirror. Antonio responded within a few hours with a quote on the job which was significantly more competitive than the quotes given to us by some others. He came out to make measurements a few days later, and sent his guys over a few days after that. They came during the allotted time and were done within an hour and a half. They honored the original price that Antonio quoted me and we are very happy with the prompt, professional service that JB's Glass and Mirror provided. The 5/5 Yelp reviews did not lie. They are 5/5 and more.

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Dropped in here last minute for a screen redo and these folks accommodated us so nicely and the…read moreyoung man was very nice!

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We needed tempered privacy glass for windows in our front doors. We approached several local glass…read moreshops and none of them had what we were looking for or they failed to get back to us. After a Yelp search we found Harbor. What a difference. Working with Jim and Jill was a pleasure. He quickly found the perfect glass and placed the order immediately. I highly recommend this company.

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•$$

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