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    Premier One Improvements

    3.1 (48 reviews)
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    My custom Iron front door has had problems since we bought our home 7 years ago. I have had multiple people come to fix the door and had zero success so I gave up awhile until I found Premier One. David had me send him photos of the door and he immediately knew what the problem was and how to fix it. He was very punctual and polite and explained what he needed to do to fix the door right there on sight he had all of the necessary tools. After the front door was fixed I asked David if he could fix my yard gate which had a different problem...it had dropped and was not closing. He also had tools required and fixed that too. He is an expert and I highly recommend this company .

    Original 1969 front door with security screen replaced by Premier One iron glass door (screen included).
    Ana M.

    I had a great experience with Premier One. David came out for the estimate and he was honest, upfront, and transparent. We ordered an iron/glass front door that was in very high demand last year. I know because I had other estimates. David told us there could be a 6 month wait due to shipping delays. I was contacted after 2 months with an update that our door was still in process & timeline for delivery & install was still several months away. After 4 months of ordering the door, it finally arrived. It was 2 months sooner than expected. The installers (Jon & Hugo) were awesome. They were courteous & professional. I waited to write this review after all the CA storms passed to make sure there were no issues with leaking or gaps. There are none. I am extremely happy & grateful that I chose Premier One to purchase our door. Other companies over promise & under deliver, but that wasn't my experience here. Look at my before & after pictures! It transformed our entryway & added extra security. I think this door will outlive me. It is solid & secure.

    Bubbling of paint.  This isn't even the worst of it.

    Buyer Beware!!!! Please Read I'd like to share my experience with David and his company, as he seemed like an honest, reliable and trustworthy business owner. We signed our contract on 5/13/2021 to get custom made double Dutch doors with sand blast glass. It was 10-20 weeks for doors to be made and installation. We didn't get our doors installed till 2/16/2022 because of the wood shortage and it was stuck in the port? Supposedly it came from Oregon?? Weird. The trim for the door didn't fit for the inside and outside. (David came and did all the measurements). On 3/24/2022 they came back to put on the trim for completion. Finally done. All was well till August of that year. 5 months after install I noticed some bubbles appearing in the lower left corner of the frontside of doors. I gave it a couple weeks to see what was happening and they started getting larger and spreading. I called David 9/27/23, told him what was going on. His immediate response was cat urine. (We don't have a cat.) He checked with his painter ( I sent pictures of all the spots) and painter said something was applied and it was a reaction. (Nothing was applied to the door). I asked him to make it right and repaint it. Called again as it was spreading more along the bottom and over to the other door. His answer, same as before: a cat peed on the door or I sprayed something on it. It then started spreading upwards and on to the upper doors. I called about 5 times, all he did was make excuses...referring to cat urine or something sprayed. I gave him many opportunities to fix it, he mentioned his painter couldn't do it because he has bad knees and can't get down low to the ground. He never came to look at the door, I sent him many pictures, texts and called him..... in the end he just brushed me off hoping I'd go away taking no responsibility for his product and the workmanship. I took matters into my own hands and filed a complaint with the California Contractors State License Board on 11/14/2022. It was accepted. When David got notice of this he texted me asking "How can I help you?". He texted this in the same thread of all the pictures and texts I sent with his blaming me and making excuses........Now he was playing dumb. I then filed a complaint against his bond on 1/2/2023 with Markel Surety. I was informed there were 4 complaints ahead of me. (If I knew about this and looked up the company and found this I WOULD. NEVER HAVE HIRED THEM!). The bond company accepted my complaint...as the year went on it was 3 complaints, then 1 (finally) by September. When the bond company sent out their expert, David tried all he could to discount the contractors knowledge and expertise, almost arguing back and taking no accountability for his product and the workmanship. This same contractor found other issues I didn't even notice. The nails in the wood trim were not caulked which could allow moisture in. There were large cavities behind the bottom trim of both sides that should have been filled with foam, AND the bottom of this wood trim was raw wood, not painted..which could be an issue with moisture entering. The expert contractor, 2 architects and 3 professional painters all said the same thing: the door wasn't primed properly or didn't dry thoroughly, causing the bubbling. The door was getting worse, all we wanted was for it to be corrected by being repainted. The bond company told us we could repaint it (since it was taking such a long time) and we would POSSIBLY be reimbursed from the bond IF there was still money left after the complaints ahead of us were settled. (Frustrating). We had it repainted. Literally the next day the Contactors board investigator told me she wanted to send a specialist out to examine the door. I told her it was just painted. She called David. 3 days later I received a check from him reimbursing us for the paint. How ironic! The case with the contractors board was then closed and so was the bond. It took a lot of time and effort on my part for all of this when it should have been dealt with from the beginning! Buyer Beware!

    Heidi T.

    Dave Martinez was great, doors took a while to build but we LOVE them. All my neighbors love them. Install guys were great & very clean! I love these doors also b/c the glass part opens from the inside and has screens to let air in!

    This is the after. So beautiful. Wish you could see the before. Not even close to this gorgeous.
    Dorris T.

    We just had a front door installed and ordered by Premier One Doors and Windows. And it look AMAZING!! Not only was David Martinez a very nice person to work with, he made great suggestions that we are glad we went with. Also, Lisa who calls and let's you know that the door is in and ready to install, kept me posted on anything that was coming up. They actually wanted to install the door a couple of weeks ago but because I was in charge of our 40th high school reunion, and things were really hectic and they were nice enough to schedule a later date for me. So glad I waited. Then they said they would be there between 9-10 on Wednesday. They came at 9:20 and that was perfect. Lisa also called the night before to remind me and so glad she did. Guillermo came to install with his dad Guillermo and his brother Stephan. They were the nicest and cleanest workers I have ever had. They left the place looking cleaner then when they came. And a pleasure to have at my home. The door looks amazing. See the photo I put on this review. I forgot to take a before pic but I am going to have Lisa send me that one and I will post a before pic. But the after is beautiful. Thanks Premier One. So glad we saw you at the home and garden show. Great job.

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    Page 1 of 2

    Ask the Community - Premier One Improvements

    Review Highlights - Premier One Improvements

    The installation crew, led by Grant, we're fast, efficient, friendly and clean.

    Mentioned in 6 reviews

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    Mike and his team were great! Very knowledgeable and professional. Highly recommend for all your…read moreglass, windows or sliding door needs. I called to see ask about my windows since the seal on the inside of our double panel window was coming off. I thought I would need to get new windows but Mike said all I needed to do was to get new glass. He came to give me to estimate and do the measurements. Afterwards, the glass order is placed and another schedule is needed to do the work. Altogether, we got 5 windows repair. On the day of, Mike even fixed our sliding door! The door has been so hard to open over the past 18 years. He knew exactly what was wrong with it and fixed it right then there. The difference from before and after is literally night and day. Thank you for everything Mike.

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    We needed one custom window made for a kitchen remodel, and California Replacement Windows was one…read moreof the only companies that would let us buy just one window. All other windows in the house had been replaced previously, and most companies had a minimum order quantity that didn't make sense for our project, or had long lead times that would have been problematic for the timeline of our project. The sales rep Tim was on time to his appointment, quickly assessed and measured the window, and got the process started. He was readily available for updates, and the window was available very quickly! The install was done well and matches the other windows in our house. We are VERY happy with Cal Replacement windows and will definitely use them again in the future for any other windows we might need.

    Premier One Improvements - windowsinstallation - Updated May 2026

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