If you desire to give blood or platelets, this is a nice place. Very friendly and professional…read more Highly recommend.

I am generally a sucker for signing up to donate blood. This means I've spent my fair share of time…read morein a gym or community center with the Red Cross. When I lived in Brentwood Forest the Mississippi Valley Regional Blood Center did a drive at the clubhouse there. It was one of the best experiences I had giving blood. Since then I've regularly given at the Crestwood location. It is easy to schedule an appointment, the staff are friendly, and there are the best snacks! I love it. You also get little mini rewards (pins, grocery bags, shirts) as you hit different benchmarks in giving blood. If you give blood in St. Louis I highly recommend doing it here.

***News Flash*** Starting December 7th, (really? Of all…read moredays) Corporate CSL has decided to take MORE of your plasma AND pay you LESS! They used to have a 3-tiered structure to pay you for your plasma based on your weight. Now, they have gone to a 5-tiered pay structure based on your weight AND Now Height. I have made over 500 donations with them and now they are doing this? Folks, it's all in the name of corporate greed AND (to use that disgusting business world phrase) "to enhance shareholder value." So their new motto, paying you less AND taking more from you. For the center I use in St. Louis, I give a rating of 4 out of 5 which I have done before and still do. My beef is with the corporate level decisions they make and this latest one is the reason for the 1 rating. Donating now will be less of a priority than it was before today. I will also check out the competition. I'm sure most other long- time and loyal donors will be doing the same thing. Give more, Get less! sick, Sick, SICK!!!

Waited for 2 hours as a new donor and no one ever interacted with me. I heard staff in the back…read morelaughing and carrying on but no one told me what the wait was whock i find to be incredibly rude. I finally had to leave. I guess this center is either not staffed well enough or managed very poorly. I will not be coming back.

I was there waiting for over 3 1/2 hours!!!!!!! I only received 35 dollars never again that was…read morenothing but a massive waste of time

I have been donating my time and plasma to this location for over a year. Several of my friends and…read morefamily also have been donating for a while. As a regular you would expect to be treated well by the staff, inducing management. This is no longer the case. There are several people that are now working there that are just down right rude and cold human beings. There is one that works there named Ashley, she has a facial piercing that is just disgusting as well as unsanitary for the type of business this is. She also goes out of her way to be rude to people, while acting as if she is better than everyone. There is also a male member of management that has over the past year become very unpleasant to speak with or have any interactions with for that matter. (He did not ever give me his name.) There are several people that work there that are a joy to be around, and make the whole experience fun and make the time go faster. (Jaq, Toni, Katie D) They are a huge part of why I have kept going so long. However, with the way that Ashley is behaving along with how management is becoming. I will not be going back, nor will a few other people that i personally know. I would not recommend this establishment to anyone. If they decide to do some "house cleaning" or take care of the issues at hand, i might consider returning. But as of now i will be spending the time that I used to to spend there to inform people of what horrible service is being given.

So me and my bf went, I couldn't donate unfortunately but he did. He didn't make all the way…read morethrough the donation but two hours after he took his bandages and started bleeding which shouldn't be happening. Margaret was the one who did it honestly she needs more training bc that ridiculous she didn't know what she was doing. Honestly so disappointing with lack of caring about people to do it wrong

I went in filled out the paperwork, waited an hour, and was told that I was too old!!…read moreI am 73 and walk 5 miles a day, play tennis and am very active. My blood type is 0+ which is the umival donor, and my blood has always clotted very quickly. Yet, without any tests or analysis I'm too old??? Blood is blood, and plasma is plasma, especially since mine is so effective. A real shame, as I wanted to make a difference in someone's life. I won't go to donate again. That was at the St. Peter's location.

I come here to donate breast milk. The staff is super friendly highly recommend you just come in…read more Tell them what you're there for and there's always someone to jump in in Sister right away. I never have to wait even donating milk at the process of super easy.

I've been donating with impact life for 5 years now and usually I have a great experience but this…read moretime wasn't great compared to others. I came in for my appointment and was taken back immediately but the phlebotomist wasn't very friendly. I wasn't informed about when she was going to stick me and wasn't given the sheet where I was told my vital signs and the number to contact should anything go wrong. When I donate I sometimes get light headed and I did this time. She was prompt at helping me feel better but once I was done I wasn't told about what I need to do afterwards, and like I said before the number to call if anything were to go wrong. I have donated a lot now so I know those things but every time I have donated in the past the phlebotomist has told me what to do after the fact. Everyone has bad days and my overall experience with impact life is good so this was nothing that would detour me from coming back here, but I think in the future I will go to the mobile drives over the donor center. if I do go back to the donor center I'll make sure to update my review!

I went to donate and the one female staff Monica she kept probing till she found a vein and blood…read moreit was leaking out the spot I was stuck with the needle and she just kept adjusting the needle and then when I was done she wrapped it up and then smacked it when she was done I didn't want to even give it a star at all

Soon as I got in the room for my physical the white nurse lady assumed I was high and said I…read moresmelled like weed(I wasn't high nor smelled like it) but I do smoke but I'm not stupid to go in smelling like it. I sat there for 2-3 hours with waiting nobody even said nothing to me about smelling like weed when I was my name was getting put in the system. You won't catch me there ever again. LET ME REMIND YOU FIRST THING THE NURSE ASKED ME WAS, "Do you smoke pot?" Even my friend got pass me and he smokes.

New location for this area. They are usually highly staffed, but also training new employees. If…read moreyou never donated before prepare for a few hours. Their set up looks like the Crestwood location. Staff is always friendly. I didn't rate as high because they never took the defer off me from my first visit they were suppose to. I also suggest making sure you're hydrated and eat a good meal prior. Make sure you get plenty of rest the night before. Tuesdays and Fridays are busy. I didn't take photo inside as patients are inside. It's very spacious and there is WiFi. They have sign up bonuses as they barely opened up earlier in December.

this place breaks every law in the books all they care about is money, do not go here,they fired me…read morefor being a very healthy 66 year old,they told me i was to old and when you look at the website, it is 69,69,69, they lied and discriminated against me.they think they can make up the rules as they go along,you wouldn't believe the atrocities this company comments,its legal payback time,the storm is coming biodoom!

Good afternoon I wanted to share about an amazing experience that I had yesterday at BioLife in…read moreSaint peters. I am visiting from out of town. I'm originally from Arizona. I was nervous about going to a new center. However I've been going for about a month now and it's always been a great experience yesterday as we were all preparing for a big storm. I wanted to make sure to get my donation in prior to the storm.As usual everything went smoothly and I was lucky enough to meet Lily. Lily was the tech who greeted me as I settled into the donation chair. It was super busy however Lily took her time greeted me was very kind and engaging. We talked a little bit about the weather and discovered we are both big fans of I need to combat the side effects of the cold weather. Long story short it was a great donation. She was efficient kind and went out of her way to make sure that I was comfortable as well as all of the other patients she was working with. You all have a great team. I appreciate the opportunity to donate at the Saint Peter's center.

I have been donating at BioLife for a year now. Up until now, it has been a positive experience…read more However, beginning June 1, 2026, they changed the fees for transferring money out of the account they provide. There used to be no charge for ACH transfers over $300, which worked well for me. Now, however, they charge for any transfer, regardless of amount - ACH, Venmo, PayPal, debit card push, you name it. Currently, the only fee-free way to get money out of their system is to use certain ATMs; they allow one free cash withdrawal per donation. NOT convenient for me. BioLife makes such a big deal about how much they appreciate their donors. I don't feel appreciated right now; I feel taken advantage of.