Always great service and knowledgeable staff. I bring all my cars here for maintenance and any other work needed. The comfort of never having to bring yiur car back in for the same issue is always a win. read more

I've been going here for years. I got caught in a pinch and needed a repair done on two tires and they made it happen! I recommend them to everyone know read more

Taylor went above and beyond trying to help me after the debacle caused by America's Tire Depot, where my expensive Michelin tire was improperly repaired and had to be replaced Taylor and the rest of the staff were incredibly friendly, professional, and supportive throughout the entire process. I was honestly amazed by the difference in competence, customer service, and overall attitude compared to my previous experience elsewhere. They also really saved me, because I needed a reliable tire for an upcoming day trip and they made sure I was taken care of quickly and properly. Really appreciate the honesty and help -- Eagerness to Help - -- they turned a frustrating situation into a much better experience. read more

I have to say, these guys are stress free. Sure, you might save a tad bit of money going to Costco, but I've found that the customer service here and the timeliness and ease of having your tires repaired or replaced is far superior to any other tire place in the area. They don't try to upsell you what you don't need, just honest customer service. I appreciate that. We were trying to decide to go with run flats on the GLC300. After a very good discussion with Dylan, we decided to go with the regular tires and saved a bunch of money. He took all the time I wanted to talk about my decision. I really have to say every encounter I've had here has been excellent. Great tire shop, definitely recommended. read more

I won some free oil change cards from a raffle at an event, so I figured I would come and use them. I was actually kinda excited to come here as I know it's a family owned shop and a mainstay of the neighborhood. Saw they were closed on Mondays, so I came in @ around 10am on Tuesday and was asked if I could leave the car overnight. I said that I would be unable to do so, and then was asked if we could schedule a date/time. No worries, sounds good. So we pencil in for that Friday @ 8a. Right on. Friday rolls in, I get there @ 7:55a - doors open @ 8a - all good, yeah! We get the ball rolling and they say they'll get rolling on it right away! Perfect! [they're trying to upsell, totally get it, one of my tires is in a bad way, but I have to pass today - he gives me a quote anyways - still totally cool, it's their job to let me know about issues, honestly, good on them - but I have to pass on this today as that's a steeper price than I can take on at this moment] See the bill for the oil change, it's much more than I usually pay at other places, but it's cool, they seem like a quality place and it takes quality money to keep good techs, plus I have these gift cards - this should bring it back down to what I usually pay - still cool. I head next door to the McD's - 8:17a I see a text that they've checked in the car. Great, I figure an hour or so, no worries. 9:25a I walk back over and see if I'm ready. The younger guy says no, it likely won't be touched until around noon as they're backed up, and when I mention that I thought that's why I made an appointment three days back he says that I should have told him that I needed it before the end of the day. [now I'm sort of irritated as thats why I made an appt for first thing in the day, and it's also their place to ask and set expectation if there are others in front - don't tell me an hour previous that you'll get on it first thing if that isn't the actual plan] I keep cool, say ok, then walk ~2.5 miles back to my home unplanned in flip flops and a button down shirt. See a Cypress PD neighbor on the way home and we laugh and lament at the situation. Get home, get a call from them at around ~10:35a. They're going for the upsell. Brakes are good, but something is making noise, for ~$90 they can check it. I say that I'm going to have to pass today, I know the tire is "tired", and I'll take a look at the brakes later today. They're not worn down, I changed them a few months back, it's likely debris or just brake dust - I'll survive. The man seems irritated, but eventually agrees. Says he's doing me a favor by bumping me up in line, so I really should think about getting these repairs. [ooookkkk, thanks I guess - so glad I booked three days prior to be there at opening to then be shuffled to the back]. ~15 mins later I get a call that my car is ready, the person still sounds annoyed; I say that I'll be there in a bit as I need to change and make the walk back in what's now a bright/hot/sunny day. Got there, the person ringing me out seemed to have changed his tune, apologized for the repeated upsell. I assure him I understand and respect it when it comes to the tire as it -does- need to be replaced, and that is their job - to head things off at the pass. Ultimately I believe they focused on the wrong aspect. I made an appt. first thing in the AM, it's best that if they do not plan to have things done first thing that they state such and set that expectation up front. -- Running a small business is set of pendulous threads - it's not easy, it's a constant set of choices. Do we put the full effort into making our existing customer base as happy as possible, or do we put our focus on new business. How much effort do we put into the upsell, can we scale another tech/bay and keep everyone fed the same. It's a never ending set of decisions, and like anything in life we can't get them all right 100% of the time. While I was there I also saw many great and wholesome customer interactions. Simply put, sometimes things happen. I feel that I need to share my story not so much as a cautionary to others, but as a reminder to everyone reading - from the owners of this establishment to everyone reading. One botched play doesn't mean the franchise is bad, it just means we see where we can clean things up and keep doing our best. I bet that they do great work, and the prices that they set reflect what they believe their techs time and expertise are worth, but never lose focus on what the customers time is worth either. :) read more

Morrison Tire - Hey, at least I got some miles in. :) - Tires Near Me - Garden Grove, California

I went to Morrison Tire on Valley View to ask if they could install a lift kit on our vehicle. I spoke with Jim, and he told me they specialized in this type of work. He said they had three mechanics who could do the installation and that they had completed the same lift kit on another vehicle just the week before. We dropped off our vehicle, and they kept it for most of the week. Kevin called me every day with updates and said everything was going well. They finished the front installation first, then worked on the rear the next day. On Saturday afternoon, they called and said the vehicle was ready to be picked up. They told us everything looked great with the new lift kit and tires. After we paid and were walking out to the vehicle, they mentioned there was a small noise coming from the front driver side. They told us it was safe to drive over the weekend and that they would contact Van Compass for information on how to adjust it properly. As soon as I drove the vehicle, the noise was very bad, and it did not feel safe to drive. Since my home was only about a mile away, I carefully drove it home and did not use it for the rest of the weekend. Early Tuesday morning, we dropped the vehicle back off so they could fix the issue. Around 8 a.m., I received a call from Jim asking why the vehicle was in their parking lot. I explained that it was unsafe to drive and needed to be repaired. He told me they were not going to do anything about it and claimed they had already done their job. The vehicle sat in their parking lot all day without anyone working on it. Later that afternoon, Jim called again and told me to come pick it up because they would not continue working on it. I told them to leave the keys inside, and I would pick it up after work. We could not safely drive the vehicle because much of the installation had been done incorrectly. My wife filed a dispute with the credit card company, and after that, Jim contacted me demanding payment. I felt like they cared more about the money than the safety of my family. In the end, the credit card company still paid the bill, saying the work had technically been completed, even though many parts of the installation were unsafe and incorrect. Trust the Snake before you trust Morrisons--they're all family, They're nice until they get your money. Afterwards, they have every excuse, blaming Ford, Van Compass, and everyone else for the wrong installation that they did themselves. After this experience, I lost trust in others to work on my vehicle, so I decided to redo the work myself after I Paid Morrison Tire Inc. read more

Amazing Service- Taylor especially theeee best! The whole shops goes the extra mile and are very thorough in all they do! All my cars go there! read more

30000 maint. Service Mainly oil change, check all the fluids, oil, air and AC Filters, rotate tires. Friendly and timely service. Highly recommended. read more

I highly recommend Morrison The service here is great, and the staff, and mechanics are very experienced. It's great to see an auto repair shop that cares about their customers along with the quality of work. read more

Great quality combined with fair prices. Nice people, you can tell it is a family owned business.

I had low tire pressure and I went to a gas station to fill up, the gas station machine didn't work so I came across the street to this place and Taylor dropped everything she was doing and came and helped me right away. Thank you so much, will definitely be back if I ever need. read more

Dylann is great to work with. He keeps me in the loop and always comes through with the best service and a great price. Morrison Tire continues to take great care of my family's auto repair and service needs and the entire staff is great to work with. I highly recommend them! read more

Ive been here a handful of times and every time theyve been really helpful and patient. I know nothing about cars really and I never feel taken advantage of or scammed outta my money here. Dont be afraid of asking questions! Its the closest tire/small car repair to me and thats definitely a huge bonus read more

I work down the street and have taken my car in a few times over the past year. Every time I visit I'm very pleased with the friendly service and affordable prices. They never up-charge or "find" extra things wrong with the vehicle unlike other shops I've been to. It's hard to find a mechanic you can trust in the area, and I'm very happy to have found Morrison Tire! Taylor, Dyllan, Jim, and the rest of the crew always make me feel like part of their family when I visit. I'll be a loyal customer for years to come! read more

Morrison Tire - Coupon left in the car for my next visit - Tires Near Me - Garden Grove, California

I've been wanting to write a review for Morrison Tire in Garden Grove. When you buy tires from them, they offer free rotation. The service is exceptional. The mechanics are very helpful even if they are busy. The service advisors are nice, responsive, and pleasant to work with. Shout out to Jim, Taylor, and Dylan!! Jim called me and told me the car would be ready in late afternoon. I asked if the car could be ready earlier and he came through and I was able to pick up my car at 1:30pm instead of at 2:30pm! Thanks Morrison Tire!! read more

Morrison Tire - Thank you from Morrison - Tires Near Me - Garden Grove, California

We love Morrison Tire. They are reasonably priced and do a great job every time. They are honest, reliable and all the employees are so helpful. We won't go anywhere else. They are our family's trusted car repair shop! read more

We have been taking our cars to Morrison Tire for over 20 years. They are professional and reliable and we want that when we have car issues. read more

I went in to get 4 new tires and alignment work done, Dylan was working the desk and assisted me. THIS is my first time here to get service done and I was very happy with the customer service and the quality and time line of getting all the work done. I was even impressed as they left a gift in my vehicle when I picked it up. The work done was professional and done in a reasonable and timely manner. Dylan very helpful and friendly and made the experience smooth. This is a family business and I highly recommend this business for you. read more

Morrison Tire - new biscuits....Nitto Ridge Grappler 37x12.50R20 - Tires Near Me - Garden Grove, California

They are knowledgeable, honest people, and reasonable. If you need a good mechanic for basic maintenance of your vehicle- go here!

What is fantastic experience. I had a blowout on the 405 in my fleet vehicle. I had to find someplace close and went to Morrison. They took my car immediately and started to negotiate with my fleet manager. They asked me to come back the next day and had managed to get approval for four new tires. They handled everything and were fantastic. read more

Morrison Tire initially earned my business when I ordered tires from Good Year's website and selected them to do the installation. A couple hours after I placed my order online I get a phone call from Dyllan asking if I'd be interested in saving some money on the tires I just purchased by voiding my transaction with Good Year and ordering through Morrison Tire. Dyllan saved me a bunch of money and now I take my all my vehicles here for their service. They have great prices, give you a heads up when a service for your vehicle is coming due, and I've even gotten a ride home from them after dropping off a vehicle. If you're local to the area I highly recommend taking your vehicles here over anywhere else, including the dealer. read more

We take all our cars here. Everyone that works at Morrison Tires is always so accommodating and nice. This last time we brought in our large camper van for an oil change, the front desk helped get the van done quickly so we could make our other appointment with the van. We really appreciated their help. read more

Morrison Tire is quick, honest and they do great work. We have brought all of our cars in for the last 10 years and they have always taken great care of us. They even took our RV and did a great job on it in time for our big trip. I've gotten follow up calls from their staff just to make sure we were satisfied and got all of our needs met. They are a solid choice if you need tires. read more

I bought a car from my friend who had just taken it here to get a new battery and have the alert lights serviced. When we got the car it died while driving it two days after we bought it. It kept doing this. The alert light was back in. I called and told the man who answered the phone that the car had just been serviced there and what the problem was. He said he would charge me to check everything out. I'm like you did this work a week ago!!! Then I took the car to a VW specialist and they told us that the battery that was installed was not installed correctly and that is why the car kept dying. They then fixed all the alert lights. $500 later my cat is running smoothly. Why didn't Morrison take responsibility for the horrible things they did? In all honesty I could have been in a horrible car accident because they did not correctly install the battery !!! read more

I wouldn't recommend for the Audis especially if you have an engine problem. There are places that are cheaper than this one. For a diagnose of engine problem I paid $160, diagnose wire/washer problem - $80, installing new window wash bottle - $256, diagnose fluid leak - $80, install new engine oil fill cap with fluorescent dye - $55.37. Overall over $750. I think it's a little too much. read more

Took my BMW in for the brakes. They did a great job and in a timely manner. Everyone here is super nice and very professional. Plus, this has got to be one of the cleanest shops I have been to. They obviously take great pride in there job. After the brake service was completed, the service rep had noticed I had a small nail in one of my tires. He says he would not feel comfortable in letting me leave like that so he brought it back into the service bay to fix it (free of charge). Mind you, this was right before closing and right after they had just mopped the floors. I was very impressed. Then a couple of days later I get a call from them, telling my they accidentally charged me for a part that they didn't need to use. They owed me money. Wait, what? An honest mechanic too? I would have never known. I will definitely be back. This place is a rare find!! read more

I needed tires like months prior and like everyone, always busy and never looked at my tires until it was too late. Getting an oil change when the Ben (Coastline) showed me how bad my tires were and cautioned not to drive on the freeway. They didn't have tires and would have to order them for the next day delivery. Same for Costco. Dylan at Morrison Tires was the calm voice on the phone & assured me that we had about a 30-40 minute window to order the special sized tires for same delivery & installation. Thank you Morrison Tires for getting me back on the road safely! read more

Took my 2012 prius in for routine maintenance. They go by first come first serve basis on Sat's (no appointments) and open at 9am, so I arrived at 8:30am and there was already a queue of about 10 people. I was able to drop my car off and leave by 9:20am. Low cost and seems reliable and trustworthy. Their parking lot can get full so when looking for parking, drive to the back and take a right and you should be able to find more there. Their website is up to date and has a lot of info on there. If you want to wait, there's a McDonalds right next door along with a small movie theater a block south. Go one block north and you will find a shopping center that includes a Vons (Starbucks and Panda Express inside), Rite Aid, Wells Fargo bank, Souplantation, and other stores. read more

This place has a whole shop full of friendly faces. Guys up front are very kind, they have fresh pod coffee and will pickup/dropoff (within reasonable distance) so you're not stuck there as wait times are typically very long (always busy.) Prices are bit higher then some other places, but you most certainly get quality. I'm the kind of guy who wants to know & see exactly what brand parts they're installing and it's never some knockoff or cheap stuff. read more

My wife ran over what looked like a frickin' Indian arrow head and rendered her tire FUBAR. I searched for tire shops near by and saw that Paul E. just gave this place a 5 star review and it's over all average was 5 stars. Read on their website it's a family owned and ran business. Sweet! Unfortunately the tire could not be repaired and the rest of the tires were about 85% worn down so we had to bite the bullet and purchase 4 new tires. This shop specializes in Goodyear so we picked one of the middle of road price range models. We both came in the same car since we figured it would be just a patch job and since they were busy we got a ride home so we could go do other stuff. Within a few hours we got a call saying the job was done and it was ready to go. Now my wife has 4 shiny new tires with that new tire smell. Guess that means we'll be keeping the Rav4 for awhile. Friendly service, competitive prices, and conveniently located. We'll use this place for my wife's oil changes, tire rotations, etc going forward. read more

Morrison Tire - Tassimo machine.... Nice! - Tires Near Me - Garden Grove, California

Referred by Savant Auto in Los Alamitos. Spoke with Mike who was up front and professional. Place gets busy on Saturday, so show up early. I was in and out within an hour for an alignment. Staff is courteous and friendly and also practices covid-19 precautions. Will return and refer :) read more

Morrison Tire - Tires Near Me - Garden Grove, California

Before going to Morrison Tires I had gone to 3 different tire shops looking for help in swapping out tires and removing the tires off my 24" rims. Not only was Jim super helpful, professional and quick. He was completely honest and offered me the best price nearly half the price that the other 3 shops charged. I rarely leave reviews, but this type of business deserves recognition. Thank you seriously for accommodating me and I look forward to recommending you to all my friends and family! -Paco read more

I would not recommend Morrison Tire and will not return there again. I had used them since 2004 due to AAA recommending them for a 40 point inspection at that time. Recently (10/7) , one of my tires was punctured by a roofing tack and wanted the tire repaired and the tack saved. The tire had to be replaced, which I agreed to but did not want to buy an additional 3 tires. The tack was not saved as requested and when I went to Costco later to compare pricing, I was told that I was sold the wrong size tire (size is stated on the door panel) which Morrison replaced. Also, I recently 11/7/23 wanted to service the transmission from another shop only to be told when we were reviewing my detailed service record, that I had been scammed by this same company in 2012 for a transmission "flush" . I still have the 2012 invoice from Morrison and was charged for " Flush Transmission System Mercon V" My vehicle does not require a flush as it has a filter and drains per the recent transmission service I had performed by a transmission specialist. read more

Let me begin by saying I don't often leave reviews. And secondly, when I started shopping for wheels and tires, I was most likely going to go with Morrison because of their relationship with the Boys and a Girls Club of Cypress. But, I wanted to do my due diligence and shop around just a bit. I went to two other shops prior to visiting Morrison, both long-standing and well-respected. The first answered a few questions in person and was going to call me later in the day with some prices because "it's too involved to do in person since we have other people waiting". The second did the same, but scheduled a phone appointment for the following day at 10am. But since I'm a bit compulsive, I wanted more information sooner, so I drove down to Morrison. Not only was Kevin extremely helpful, but he outlined all the different options and prices to find something that worked the best. I ended up having several phone calls with Kevin about various wheels and prices before finally making a decision. Morrison got the sale, over $1800, and had them installed 48 hours later. And, two weeks after my initial trip to all three stores, I haven't heard a single peep from the other two stores. If you are in the market for tires, wheels, or other auto upgrades or services, do yourself a favor and give Morrison a call or a visit. You won't be let down. read more

Jim helped me get new tires and alignment. I was happy with the quote and value for the money.

Came in for alignment and tire rotation. They were able to drop me off at school while the car was being worked on. It drives like brand new! total i paid was $110! will definitely go back! Dylan was a huge help in making sure the id went smoothly read more

Great local business that goes the extra mile to take care of people. Great service and hey it's always nice to get a goodie bag. I'll be back for sure. read more

Morrison Tire - New Michelin tires on my Porsche. - Tires Near Me - Garden Grove, California

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I've been going to Morrison for close to 20 years and have always had great experiences. Today, I needed a copy of an invoice from work done there prior. The girl on the phone, Taylor, was extremely pleasant and helpful. That invoice was in my email inbox within 10 minutes. People remember when a business goes the extra mile for their customers; even as something as small as sending a prompt email. read more

Great mechanic shop, has kept my car alive! Competitive pricing! Always go here for my oil changes and brakes.

Worst customer service ever. I called and spoke with a person named Jim. I informed him that I needed a tire rotation. I told Jim I would stop by before I head to work. I asked him if he was busy he said no he would be able to get it done. I stopped and he told me they were too busy and they needed time. He asked if I wanted to make an appointment. If I wanted to make an appointment I would have done it over the phone. I would need tires soon but will never come to this place for them now. Time is money and you wasted my time Jim. read more