I've been coming here every week for a full wash, and the experience is consistently outstanding…read more The team is professional, efficient, and pays attention to the details that make a difference. My car always comes out looking spotless inside and out, and the quality of service never disappoints.

Really happy with my experience and felt that the services provided were clear, direct, and…read moreprompt. I did not feel like I was being overcharged and I was not pressured for any services. I came in to get my AC serviced and tire patched. Discovered I needed a replacement hose for my AC which they ordered in for me, replaced 2 tires and got a brake inspection. I came back a week later for a follow up service. Discovered another underlining issue. They provided options and I plan on returning to complete this service. They are true to their estimated timeframe, pricing, and services. I highly recommend this business for your car services. Thank you!

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

quick, easy and honest experience! isaiah was a huge help when getting my oil change :)read more

Great staff! Michael was very helpful explaining everything so I could understand. My family comes…read morehere - great service. Recommend to all !

I would give 100 stars if I could. I had no appointment, I rolled up the guided me right in all I…read morehad to do was sit there for 10 minutes while five people gathered around the hood of my car like I was stopping on the side of the road during a race track. They offered me a cold bottle of water when I got there. It was a lot of fun as they were yelling back-and-forth the psi of my tires and the levels of my oil was very transparent to me to the entire time. After they put the oil in they came over to me with a dipstick and showed me how the oil was filled all the way up as if a waiter was presenting a bougie bottle of wine. $25 off coupon. They're a tad on the pricey side but given the convenience, professionalism, transparency and customer service I will go to them in the future.

'm extremely disappointed with my experience at Take 5 Oil Change. After reviewing my invoice, I…read morenoticed that I was charged twice for a cabin filter -- $49.99 each time, with the exact same part number (XC25851). However, the service checklist only states that the cabin filter was replaced once. I went in expecting straightforward service and trusted that I was being charged correctly. Customers shouldn't have to go home and carefully inspect their receipts to make sure they weren't billed twice for the same item. I would strongly recommend reviewing your invoice before leaving this location. I would also like an explanation as to why I was charged for two identical cabin filters when the service record shows only one replacement.

Just came in for an oil change for two cars. They were really friendly and helpful. In and out in…read morejust a few minutes. The staff member that helped me was accommodating and allowed me to stay with my son. (Wish I could have gotten his name to add on here. All three gentlemen were very helpful! ) Would highly recommend this place. Place looks clean.

I would NOT trust this place with your vehicle. I been coming to this place for over 10 years now I…read morewill not be going back. I came to Master Lube for a simple oil change and they severely overfilled my engine oil. Shortly after, I noticed my rear main seals started leaking. I took my car to the dealership and they confirmed the oil was way overfilled and that was the cause of the leak. When I brought this back to Master Lube, They refused to take any accountability for their mistake. Zero customer service and zero professionalism. Because of their negligence, I am now forced to take legal action to hold them accountable for the damages they caused. Save yourself the headache and go somewhere else.

Easiest service of my life. Zero waiting around for anything. Pulled in and my car was serviced…read moreright away. A entire crew of employees checked everything by the book. All fluids topped off, tire pressure set correctly. Everything was inputted to my carfax. We drove in and out in 15 mins. Full synthectic oil change was about $130. There are local coupons you can use. Yelp check in saves more than a local coupon. Zero pressure to do extras. I know I needed an air filter because its been a while. I ended up getting one. This is a great alternative when you dont want to make a dealer trip. Its close to home and opens early and closes late. Ask for Eddie.

I brought my 2005 Acura TSX to this location for a routine oil change. Prior to service, the…read morevehicle was operating normally with no known throttle body, intake system, or drivability issues. Shortly after leaving the facility, the vehicle began jerking, losing power, and displaying multiple warning lights, including a P2101 Electronic Throttle Control System malfunction. The vehicle became unsafe to operate and required emergency diagnosis and repair. I submitted my service records, diagnostic information, invoices, photographs, and videos to Valvoline's claims department for review. Unfortunately, my claim was denied. My concern remains that intake-related components were accessed during the service even though I only authorized an oil change. I requested clarification regarding the work performed and the basis for the claim denial. I encourage customers to carefully review their vehicles after service and retain all documentation should any issues arise. This experience resulted in significant inconvenience, unexpected repair expenses, and a lengthy claims process.

The customer service has been so good! I highly recommend Alex's Auto Repair…read more Alex and Martin are both excellent!

I have been having an issue with driver side headlight intermittently not turning on. I went to one…read morelocal shop and they said there might be an issue with ballast and tried to quote me like $400 just to inspect. I want to another shop and they told me there might be an issue with wire and that I'd have to drop off my car for at least 2 days to inspect as my headlight is a complex model and has a lot of wires and it would take them a while to figure out which wire is the problem. Then I went to Alex's Auto Repair. They found the issue the same day I drop off the car and also fixed the issue with fractions of costs that any other shop quoted. The issue was simple, which was the burnt fuse. Martin and Josh are great. I would definitely recommend this place to anybody who has auto-related issues.

Henry is the best value and reliable work, brought multiple cars to him. If you have a Honda,…read moreAcura, or Toyota he is your guy.

My 2022 Kia Telluride was due for the 60,000 mile major maintenance service. Dealership wanted to…read morecharge over $1,000 to get everything done so I decided to hit up Tony at Independent Car Specialists for a comparable quote. I ended up doing all the necessary service items without any of the markups or additional add-ons that the dealership wanted me to do. The price was super reasonable and competitive. My car runs great now and rides better than before the maintenance. I will certainly recommend this shop for your car's maintenance needed. Cheers!

Camer here for brake pads, rotors and brake fluid flush. Iggy took care of me. Super helpful and…read moreinformative. Transparent and honest pricing. I'm coming back here for all my cars from now on. Great customer service and finished in a timely manner.

I used to come here for years, but ever since the new owner took over, everything went downhill…read more I went in for a simple oil change and coolant service -- something they acted like was no big deal -- and my perfectly fine car ended up breaking down right after. I had to go to the dealer and pay another $400 to fix what they messed up. When I told them the warning light came on, they just said, "Go to the dealer, we don't know." Really? If you "don't know," why are you even running a body shop? They're not cheaper than other places, and the quality is awful. In the end, I wasted about $500 because of their careless work. If you like spending extra money and getting attitude on top of it, this is your place. Otherwise, stay far away.

This was my first time at Valveoline and I gotta say, I'm super impressed with the service we…read morereceived! My mother and I decided to take my car in for an oil change and were quickly greeted by an employee named Brady. He was extremely nice, professional, and respectful. He walked us through the different things we could purchase while also explaining each option in a calm manner. We really appreciate that he wasn't super pushy in trying to sell the other things, it made the experience more chill. Another employee by the name of Juan stood out to us too. He helped do the oil change as well as a couple other things with my car. We noticed how thorough he was in re-checking everything that needed to be done AND he even fixed an entirely seperate issue with my seat belt in a matter of seconds! Couldn't be happier! Price for the oil change was fair and we DEFINENTLY will be back in the future!!! -Brittney Blanco

Friendly staff, but the experience didn't match the "instant" promise. I waited about 35 minutes…read morebefore my car was even taken in, and the oil change itself took another 40 minutes--75 minutes total. They advertise 15-minute service, so this was pretty disappointing. What made it more frustrating was seeing cars that arrived after me get serviced and leave before I did. It didn't feel like a first-come, first-served system. Nice people, but the long and disorganized wait makes me hesitant to return.