I strongly advise potential customers to be extremely cautious with this company. I'm posting the review for head quarter office as well as local office as this is consistent with unlawful cancellation of the legal contract. After signing a contract with them, they unilaterally retracted it, not due to any technical impossibility, but purely for profit reasons. This is especially troubling because another reputable window company has since confirmed that installation in the existing openings is not problematic at all and has offered to complete the job with a lifetime installation warranty. What's even more concerning is the way this company handles contracts. Their contract includes blank or vague statements giving them the right to cancel for virtually any reason, but this is not clearly disclosed or explained at the time of signing. In practice, this means the contract offers customers very little real protection and cannot be relied on. This shows a pattern of irresponsible, potentially illegal conduct and serious incompetence. A signed contract should mean something. In this case, it clearly did not. Do not assume that what's written -- or not written -- in their contract protects you. Based on my experience, their commitments are unreliable, and customers should think twice before trusting them with a major home project. read more

Outstanding experience from start to finish! Finding a company willing and able to install a commercial sliding door in a residential unit was nearly impossible--until I found this team. Greg H was incredibly helpful throughout the ordering process, even going above and beyond by patiently holding onto the huge sliding door while I waited for HOA approval. Once installation day arrived, Willy, Cesar L, Makenzy, Alfonso, and Alejandro proved to be an absolute dream team. They worked quickly, professionally, and with such precision that it was truly impressive to watch. Their attention to detail didn't stop at the install--the area was left spotless, like no construction had ever happened. I was so thrilled with the results, I even gave Willy a hug! If you're looking for exceptional workmanship, a responsive team, and a company that truly cares, look no further. I can't recommend them highly enough! read more

American Vision Windows - New sliding door - Windows Installation Near Me - Simi Valley, California

Just had 5 windows and 2 sliding doors installed today by Jose V., Wilbur, Felipe and McKenzie, they did a fantastic job. They worked extremely hard and completed the job in about 7 hours. Everything looks great, what a difference from the 50 year old aluminum windows to modern vinyl ones. The measurement technician Richard also did a great job, he had several suggestions from his years of experience to get a perfect fit. Armen the sales/project manager was also very helpful in the correct selection of window and door types to match our home. I highly recommend this company. read more

I highly recommend American Vision Windows! From start to finish, the entire experience was excellent. The team was professional, knowledgeable, and very helpful in explaining all of the window options available. The installation crew was punctual, respectful of my home, and completed the work with great attention to detail. The new windows look amazing and have already made a noticeable difference in comfort and energy efficiency. If you're looking for high-quality windows and outstanding customer service, American Vision Windows is definitely the company to go with. I'm very happy with the results and would absolutely recommend them to anyone considering new windows! Also I want to thank crews Martins ,Willy, Emilio, and Mackenzie they doing great job read more

From quote to install this team was polite, fast, safe and reasonable. The install team of Javi, Ian, Eric and Humberto were experts who worked well together! Our new windows are beautiful, well insulated and keep the noise level down tremendously. Below are some before and after photos! Thank you American Vision Windows. read more

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We had windows replaced by American Vision Windows this weekend and from beginning to end they did a great job. Anthony Pitillo talked us through the job and was very thorough on the initial inspection. The crew of Luis G, Carlos S, Benito, and Nacho that came out to do the installation were on time, professional, and cleaned up everything. They were all great and we look forward to more projects with American Vision Windows. read more

My new front doors are beautiful. Everyone I dealt with throughout the process was very professional. The installers, Andrew R and Vidal, were great: communicative, punctual and efficient. I was pleasantly surprised and appreciative of how clean they left my place...shop vac'd the entire entry, interior and exterior - They get 5 stars. I only left off a star because I felt it took a little longer than I expected for the door to come in from time of order to installation. Probably would only take off a 1/2 star for that, but that wasn't an option. Ultimately l I would certainly recommend American Vision Windows. read more

We had a great experience all around with AVW. From our consultation with Tim, to measurements with Christian, and installers Jayson, Antonio, Emidio, and Carlos B. All were very knowledgeable, conscientious, and detailed. The friendly office staff- Laura and Heather- were also a pleasure to interact with. Our new windows look, sound, and move SO much better and the cost was reasonable for what we got! We will use AVW again for remaining windows! read more

From getting the quote to final installation the process was very easy. They have quick scheduling and the installers were on time, clean and polite. I got a high quality door that looks beautiful. read more

American Vision Windows - Vinyl sliding door - Windows Installation Near Me - Simi Valley, California

I purchased a home in Camarillo about ten years ago. The seller had the original windows replaced with Anlin windows by American Vision Windows in Simi. I recently discovered that one of the windows was cracked. A neighbor knew the installer, Mike, who referred me to HEATHER at AVW. She asked a few questions and told me the manufacturer would be in touch. Sure enough, a week later Ryan from Anlin showed up and repaired the broken window AT NO COST!!.HEATHER is a gift!! As sweet as could be, attentive to detail and a pleasure to work with. I didn't buy my windows from American Vision Windows, but I'm sure glad the guy I bought my house from did!! read more

Just wanted to compliment your employee named Heather. She promptly returned my call. She went over different options since My warranty is expired...She has a great attitude and was very informative on different brands you carry and even broke down the estimated pricing like the service charge etc. She deserves a raise best company experience I've had in a while 5 stars !! read more

Heather Nesbitt handled scheduling and assigning a window repair task to her technician named Antonio. The minor repair was completed timely, respecting my just-painted interior. I'm totally satisfied with the result. Although I'm less than thrilled with the Milgard windows themselves, I want to compliment Heather and Antonio on their efforts. Thank you! read more

I cannot say enough good things about my experience with American Vision Windows. From start to finish, this company went above and beyond in every possible way. It genuinely shows that they value their people at every level of the organization, and that culture clearly translates into an outstanding customer experience. Joshua was my first point of contact as the scheduler, and he made the entire process seamless right out of the gate. Everything was organized, clear, and stress-free from day one. Armen handled the sales side and was fantastic. Zero pressure, straightforward, and fair. He took the time to explain options without overselling or rushing, and I walked away feeling confident and respected rather than "sold." Christian deserves special mention. He came out for measurements, and honestly, it felt like a divine appointment. Within minutes it felt like I had known him for a decade. Professional, warm, incredibly knowledgeable, and meticulous. The level of care he brought to his work and the way he communicated throughout the process set a very high bar. People like Christian are the reason companies earn lifelong customers. Laura and Angela, the coordinators, were both extremely responsive and timely. Communication was consistent, clear, and proactive. I never had to wonder what was happening or chase anyone down for updates. The installation crew was outstanding: Carlos V, Roberto, Serrano, Alfonso, Makensy, Emanuel, and Ramirez. These guys were quick, efficient, and impressively clean. The work itself was flawless, and they treated my home with respect throughout the entire install. A true 5-star installation team. Overall, American Vision Windows delivered excellence at every step. Professional, human, and detail-oriented from beginning to end. I would recommend them without hesitation to anyone considering new windows or doors. read more

We met with Armen a couple of months ago and selected windows for our small 1950s house based his recommendations. They were install today. They are so easy to use and look great. We had an excellent installation team out who did the job so smoothly. Thank you Eddie, Ricardo, Jayson R, and Abel. Your work is much appreciated. read more

Great experience from the start. I upgraded our windows years ago and had call-in for maintenance service for trim re-seal/cracks. AVW field office was attentive to details and honored its warranty service. Thank you Valentin for coordinate scheduling and paid attention to the details. Henry and Hector did a wonderful job onsite reseal/replacing trims as needed, and performed super great job. I definitely recommend American Vision Windows. read more

This company should be the first you call for windows. The initial visit for our quote, to the constant communication during the process, to the installation 5 stars each time. We love our windows and are so happy with the look and ease of operation. The quality is amazing. We were amazed at the price and believe we got exactly what was promised. read more

I've even more excited now because my windows are gonna be installed this week :-) this company has kept me informed every step of the way and I would recommend them highly and I will post and rate again after my windows are done. :-) read more

Outstanding experience from initial meeting estimate with Brad to installation. Excellent professional installers j Sherron and E manjel. Attention to all details on trim and finishing touches. Set up and clean up amazing. Will definitely use this company based in Semi Valley to continue replacing windows in my home!! read more

Javii and his team did an amazing job! We were very impressed with their skills, very efficient snd installed all the windows within a few hours and their workmanship were impeccable! Customer service was great as well, Amanda was very informative when she gave us the quotation, price was reasonable given the windows come with life time warranty and they provided everything they said they would. read more

American Vision Windows - Windows Installation Near Me - Simi Valley, California

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The team from American Vision Windows was awesome! From project manager TJ to the install team Martin, Contreras, Diego and Brizuela they were prompt, polite, professional and clean. It's no easy task to install a 7' x 8' second story window correctly but it looks great! Thanks! read more

They install our front door from two to single door. Don and nacho did a great installation.

American Vision Windows installed our new Windows back in 2020 and they completely back their work. Heather was super helpful to get us scheduled quickly for repair and Antonio came and fixed everything carefully and thoroughly. read more

We live on a busy street. We called AVW first. We wanted to get 3 quotes. The response time was within 20m. Plus, the contacted me the way I requested, by text. Dave came out in his "retirement tour" and the fact that I knew nothing about windows except that noise reduction was a top priority I relied on his several years of expertise. He was knowledgeable, professional, and funny too. When he explained about type of windows he recommends for our needs and especially that they MAKE THEIR OWN WINDOWS, AANNDD the amazing warranty I knew I didn't have to call anyone else! Last topic, price. We negotiated a great price and the deal was done! Arturo came out to measure a few wks l8r. He was very knowledgeable. Afterward, I recieved a call to schedule the work. On the day of. Jr. came to the door on time. We were introduced to the team, Isidorio, Carlos, and Tony. We made sure to have at least 3 ft of clearance on either side of the windows. They got to work right away in a streamlined fashion. We replaced 4 windows (2 bdrm, 2 bth.) Our windows were Value windows replaced with Anlin dual pane windows with sound reduction, keeps the house cool in the summer and warm in the winter due to the amazing n tight seal, clear looking out and dark looking in. The sound gets trapped between the 2 glasses. I was so relieved in the sound reduction! I would say about 70% which is more than what Dave mention. Love when businesses under promise and over deliver! I'm so looking forward to a full night's rest, finally! They did such an efficient job! I was astonished! The whole job was done in about 6hrs. Thank you AVW!! Thank you Jr, Carlos, Isidorio and Tony, Arturo and Dave, a truly amazing team!! I would recommend them for the quality of products, price, professionalism, transparency, organization, expertise, and personally for making me feel like comfortable like family. Lastly, I feel so relieved knowing that my windows will be replaced should something happen and the quality is top notch! Highly recommend! read more

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We used American vision Windows in 2004. We had our window switched out and a slider finally after much use the slider handle needed to be replaced. I contacted American vision window and spoke with Heather at the Simi Valley office. read more

Jose and Emmanuel did a phenomenal job with our window installation. They were punctual, professional, and very efficient. I've done 2 projects with American Visions Windows now and both have turned out great! read more

Heather, who facilitates and coordinates all things helpful, is caring, efficient, thorough and goes the extra mile to make things just right. Antonio, who came out to evaluate my concern, was patient, gave clear information and was also very thorough. I highly recommend this company and especially these two individuals. read more

We had to replace 4 windows due to water damage. I saw good reviews for American Vision Windows, so I made an appointment for a quote. My husband was very impressed with what he saw and purchased the windows right then. The installation was so quick and easy. Martin and Emidio were the installers and they did a fantastic job! When they were done they cleaned everything. There wasn't anything out of place and the windows look beautiful. I'm looking at the other windows in my house and dropping the hint we need to replace those too. I would highly recommend American Vision Windows! read more

We decided to invest in new windows for our house to improve its energy efficiency and enhance its aesthetic appeal. After extensive research and many Nextdoor referrals, we called American Vision Windows. Josh came out a few days later, did all the measurements, and went over everything thoroughly. The installation process went smoothly, and the installers were professional and friendly. Our new windows and sliding glass door are absolutely beautiful and have made such a huge improvement to our home. We are thrilled with the results and are so happy we decided to go with American Vision Windows! read more

American Vision Windows - Top are the old windows, bottom are the new. - Windows Installation Near Me - Simi Valley, California

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We had a wonderful experience with this company. The crew was efficient, polite, and made sure to protect all of our furniture while they worked. They arrived right on time and were ready to get started. After finishing up the job, they cleaned up everything. Everyone on the crew had a happy attitude like they really enjoyed their work, which made the whole process even better. I would highly recommend this company and will definitely use them again in the future. The Hammer family wants to say thank you to the amazing crew: Javi, Cesar L., Ian, Freddy, Ricardo M., Jose V., Carlos V., Phillip, Abel, Alex, Carlos S., and Humberto. read more

Great professionalism and strong expertise! We needed to replace a garden window and two single pane windows recently, and we were very happy with the services provided by American Vision Windows. We initially called several contractors in last October for bids. Tim Hess from American Vision Windows came out right away and walked us through various window options and the scope of the project. Tim was punctual and very knowledgeable about the products and installation process. He acknowledged that his quote would not be cheapest, but assured me that the services/products would come with extensive warranties. After receiving several other bids, we decided to go with American Vision Windows despite their bids being slightly more expensive (a few hundred dollars). American Vision Windows was the only company that could finish the project within a day and sounded confident with the tricky installation of a garden window that included some stucco work. We were happy to pay more for quality work. We got our windows at the end of March. The installation crew arrived on time, and the work was completed within 6 hours. The crew was very considerate, and covered the surrounding work area very well with tarps and plastics. We were happy to see the crew performed our project in such caring manner. As for the cost, our quote from American Vision Windows was competitive to others we received. They took 50% deposit at the time of window measurement, and the rest at the end of installation. Overall, I highly recommend this company for your window installation needs. read more

On Tuesday, August 6, 2025, John from American Vision Windows came by to inspect the interior trim work on the bay window in my kitchen/family room. I explained my concern about a 45-degree notch in the trim, which was part of the window's curvature. This notch prevented the proper, flush installation of my window treatment. John listened carefully and assured me he would arrange for the installers to come back and make the necessary adjustments. I let him know that the following Tuesday would work for me, and he later confirmed that Javier and another team member would return to address the issue. On Tuesday, August 12, 2025, Javier and Umberto arrived as scheduled and re-trimmed the interior of the bay window. They removed the 45-degree notch and adjusted the trim to create a smooth, flush surface, allowing my window treatment to fit correctly. Both Javier and Umberto were professional, attentive, and did a fantastic job. I really appreciate the quality of their work and their attention to detail. Thank you to John, Javier, and Umberto for the excellent service! read more

American Vision Windows - Before - Windows Installation Near Me - Simi Valley, California

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These are two reviews in one: 1. Replacement of windows done by Martin and Cesar L. a few days ago was a breeze. Friendly, professional, quick, and cleaned up everything after the new windows were installed. Martin demonstrated the functionality of the new windows and ensured I had no further questions. Great workmanship. 2. Repair of a French patio door done by Gabriel and Cesar (younger one) where they had to remove the entire door with the frame and put it back in. No damage to the stucco or anything else. Also friendly. professional, quick, explained what was the culprit, and also cleaned up everything once done. Gabriel demonstrated the door functionality and what had been repaired. He stated that he works for American Vision since almost 20 years. Also great workmanship. Very experienced staff and the installation/repair was a pleasant and quick experience. read more

Super great customer service and the best windows available ! Super durable strong sound proof water proof ! If you're looking for top quality windows this company is the best around ! read more

Have enjoyed our new windows and French doors with full home replacement several years ago. After several punishing winters we had a leak of one of our windows. A special call-out to Heather in customer service. Aside from being sweet, she was efficient and quickly got us on the appointment list. Their service folks made the repair and we're happy that we selected American Vision Windows. read more

American vision windows came to my house, did a demonstration, we were impressed and we really wanted to do business with them BUT after we got a price for our windows we called the project manager to ask if there was room to negotiate the price and when we did she started laughing and said no! We asked a second time are you sure there is no negotiation and this is what our budget is... she continued to laugh, very extremely disrespectful! Not professional at all! Extremely upsetting! This is not what you do to people that are willing to spend thousands of dollars on windows! If you don't negotiate, just say it in a good respectful way no need to Laugh! We will not do business with this woman! We know this Co. Has pros and cons and maybe we would be willing to work with them but not with the woman that Laughed! Absolutely not! read more

From having Gina out to my house for a quote to getting my new window installed by Eddie and Wilton, my whole experience with American Vision Windows has been excellent. I was referred by friends who had redone all of their windows and were super happy with the work and could vouch for the quality of the install after heavy rains. Every step of the process with everyone at the company was so prompt and efficient. They showed up for every appointment on time and answered all my emails within hours, if not minutes. The price was less than Home Depot quoted me over 10 years ago, and I would be getting a much better window with a double lifetime warranty on parts and labor. Gina has a wealth of window knowledge and was willing to measure and quote some additional windows I probably wasn't ready to do yet but wanted to be able to plan for. She also suggested how I could make my existing windows more attractive in a way that would give business to another company but be more within my budget. It builds trust when salespeople are honest with you. She also patiently, even enthusiastically, answered my many questions. The projected time to manufacture my window was 6-8 weeks and it was ready on schedule. The day of the install, Eddie and Wilton were on time and got right to work. They were careful to protect my floors and cleaned up thoroughly. They worked around the tree right outside my window and did not break any branches. The retrofit install did not damage the outside of the house at all. The caulking and trim around the window are flawless. It slides open and closed smoothly and latches perfectly. The window is sturdy and instantly decreased the outside noise. They installers were also fast without cutting any corners. I know this because I observed the entire process. Eddie let me get up close and see exactly what he was doing at a couple of points in the install process and was happy to explain what he was doing. He showed me how to operate and care for my new window properly so I won't ruin it (I definitely would have without the instructions). After peeling the film off the installed window, Eddie discovered a manufacturing defect (cosmetic). He pointed it out to me, reported it to the company, and said they would be back out to replace that pane in a couple of weeks (it has to be re-ordered). Some companies would just hope you didn't notice. Also worth noting: The day my window was installed was very windy and my back gate blew off the hinges mid-job. While it wasn't their fault and they could have just left it, Eddie stopped everything to show me what happened, figure out how to triage it, then got some long screws and his drill out of his truck and fixed it immediately. I really appreciate that because having a new window but a busted gate would be a real bummer. I normally get quotes from at least three contractors before hiring anyone to do anything on my home. This is the first time I decided not to bother, and I'm glad I saved my time. I love this company and my window. read more

Working with American Vision Windows was a great experience. Usually working with contractors can be a pain and I've had bad experiences in the past however getting everything set up, scheduled, and executed at a great price with American Vision Windows was so simple and drama-free. I met with Armen for my consultation and he was detailed, organized, and was very helpful in explaining the different options. He came to the consultation with samples to show and a great deal to offer. I was very happy with how easy it was to come to the decision to replace my windows. Getting the installation scheduled was super simple, American Vision Windows provided an easy line of communication and everyone was kind and helpful. When the installation date came, Willy and his team including Jairo, Makenzy, and Comander were all so polite, friendly, and QUICK. All the details discussed with Armen was delivered as promised. Willy was very communicative and the team even provided temporary blinds for the bedroom. They replaced 3 windows and a sliding glass door in less than 5 hours including cleaning up whatever they brought and clearing all materials. Willy gave me a few tips on how to take good care of the new windows which I really appreciated. The windows look amazing and I'm so happy that American Vision Windows did such a great job. I'll definitely be telling others to use American Vision Windows. read more

Got 3 windows and a sliding glass door replaced. Amazing service from beginning to end. Gina and the team were so communicative and easy to work with. Plus they made working with my HOA a breeze. The installation team - Jairo, Martin, Jose, Commander, Luis, and Carlos did a fantastic job and they worked so quickly and efficiently. Everyone was very kind and respectful as well. Plus they left everything super clean after. I haven't had them for long so excited to see how much the UV tinting helps with the heat this summer. But I can already speak to the sound buffering especially as I live facing a street - and wow it's immediately noticeable how damped the sound from outside is. 100% would recommend. read more

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Excellent installation and service last week by Ian, Manny, and Benito of American Vision Windows. Ian and his team were very professional, thorough, kind, and hardworking. We had a total of 5 windows replaced including two second story windows. We appreciated the attention to detail as well. For example, Ian had noted we repainted the exterior of our house not too long ago and the windows were sealed with great precision so that repainting around the windows is not needed. When the installation was completed Ian reviewed everything thoroughly and offered to ask questions if needed. The cleanup was thorough as well- no one would have ever guessed that they were there all day. Thank you! :) read more

American Vision Windows - Windows Installation Near Me - Simi Valley, California

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Heather, customer service agent, provided exceptional customer service. She attentively listened to our concerns and provided resolution immediately and efficiently. read more