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    Americas Best Value Inn

    2.3 (26 reviews)
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    Disgusting. The room stank like cigarettes and mouse pee, tub & coffee maker was nasty, they didn't wash the towels, and tub wouldn't drain.
    Jennifer W.

    Most disgusting hotel I've ever been to in my life. The non-smoking room stank like cigarettes and mouse pee (there was mouse poop behind the bed), I wiped out the tub cause it looked dirty and found glitter all over it, the coffee maker was nasty, they didn't wash the towels so there was lint all over me, and the shower drain wasn't draining. The shuttle also stank like cigarettes and dirty feet and people were in and out doing drugs and some women looked like prostitutes. Trust me...Spend the extra money and stay somewhere safe and clean.

    Leaking ceiling at America's Best Value Inn (1/2)

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    9 years ago

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    14 years ago

    I got a big ass room on a Saturday night for 70 bucks. 'Nuff said.

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    9 years ago

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    13 years ago

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    9 years ago

    used hotel parking and shuttle to newark airport. called 3 times to be picked up at ewr and had yo wait an hour for dirty van to arrive.

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    Fairfield Inn & Suites Union - Breakfast area

    Fairfield Inn & Suites Union

    (3 reviews)

    We enjoyed our stay here :)…read more This is a new hotel so it was nice and clean. We booked our stay for a couple of nights while in the area for business. The area is a little congested like most parts of Central and Northern New Jersey and the entrance can be somewhat difficult to find if you're not paying attention so once you see Wawa be prepared to turn right and if you miss the entrance make the next right after the storage building. The staff in general were kind and helpful with the exception of the guy who worked night shift who seemed angry and ungrateful for his job. Corporate you might wanna look into this guy before he ends up costing you customers and/or a lawsuit. Plus, I saw him in the back sitting down numerous times and not asking if we needed help. Not acceptable! The free breakfast was pretty good and they have a 24/7 coffee station. They had a wide variety of foods for your dietary wants and/or needs. Cereals, bagels, bacon, Belgium waffles, scrambled eggs, breakfast sandwiches, fruits, juices, milks, yogurt, etc. Each morning the hot foods changed slightly. - scrambled eggs 3/5 - sausage, egg, and cheese biscuit 3/5 - sausage, egg, and cheese croissant 4/5 There is plenty of parking and the area is well lit and safe in general. There is a Wawa literally 100 feet away which makes it nice for late night cravings or to grab miscellaneous items plus there is also a Popeyes 200 ft away. The lobby has cold drinks, snacks, and frozen foods for purchase plus an assortment of things you might need like Tums, hand sanitizer, etc. The room we stayed in was a king and it had a sofa and two televisions. I think they are 55". The bathroom was spacious, but the shower door leaked a lot of water on the floor due to not installing the door seals correctly. So place a towel in front of yours to absorb the water. The bed was comfy but the pillows were horrible. There was a coffee machine, microwave, and a small refrigerator in the room. There was also a table and office chair to do work. They have a nice gym too, but we didn't have time to utilize it. This was a nice stay and I have no complaints except the guy who was working night shift. Btw, downtown Union is less than a mile away so you can walk there to enjoy the wide variety of cute shops, cafes, and restaurants there. Go explore it! Safe travels :)

    Very nice, new, Fairfield Inn. This is my second time staying here. Behind a WaWa. rooms are nice,…read morebreakfast was good. Will be back.

    AVE Union

    AVE Union

    (18 reviews)

    $$

    I've been at AVE Union for over ten years now, and the staff in the leasing office and front desk…read morehas always been superior. They are the main reason my partner and I have stayed here so long. The complex is also beautiful with great amenities like a pool, gym, business center and movie theatre. But the service is really what makes AVE Union stand out. Nicole and Ashley in the leasing office are such pleasant, sweet and fun ladies. Whenever I've had an issue, which is rare, they've addressed it immediately. Snjezana, Svjetlana and Kevin at the front desk are all outstanding. They are so friendly, efficient and professional. They always remember my name and greet me when I'm in the lobby. The AVE team is also thoughtful and kind. They even got me flowers for my birthday!! I'll be staying at AVE Union for a very long time.

    Unfortunately my family were unable to reserve a stay at the AVEunion. My review is based on the…read moreunprofessional actions of the Ave Union sales department. I simply contacted them to inquire if I could book with them directly rather than a third party at a lower rate of course. I do have to say Destiny Church was a pleasure speaking with and I believe did not have a part in the actual negotiations. After days of emails/calls back and forth, and specifically asking if I should just book through booking.com. They finally offer me a competitive rate that I am in agreement with and I respond back within hours to reserve with them. "True transparency " they respond back reneging on the offer stating they could not match booking.com pricing because of availability and recent price increases! This is after they offered me the lower rate! Oh and best of all the rates on booking.com conveniently increased the day there offer was emailed to me. They purposely dragged me along all week just to increase the rates on booking.com. So unprofessional and I am reporting them to the BBB!

    Hampton Inn Newark Airport - Guest room

    Hampton Inn Newark Airport

    (35 reviews)

    Pros: The hotel itself is pretty good. My first time using digital key and I loved it. The hotel…read moreroom was clean and had a good floor plan. I loved that I could slide a barn door to close in the bedroom if needed. My room was close to elevator and the clean supply room so I was a little worried about outside noise. Although I only stayed over on a Monday night even without ever closing the bedroom door it was very quiet. I had a small issue with somehow dropping my phone down into the ice machine (horror) but maintenance was very responsive and quickly got it back for me. Housekeeping was very friendly. Front desk was ok, although I feel like they could have anticipated or understood my question better when I asked about hotel shuttle. They have a sign stating where the shuttle picks up. I asked about it but they just said that it was coreect, so then I made an an attempt to find the location on the sign. When I got back to the elevator and realized it didnt go down or anywhere that might be a level cars would park or etc. I went back and asked where to find the location. They said it was where the shuttle picked up at the airport. Then is said where does it pick up here. They asked when did I need it. I said now. They said ok they would add me to a list. So #1. Why would someone checking out of the hotel need to know where the airport shuttle picks up passengers at the airport. And even if that is useful information, shouldn't it also inform where or what is needed in order to get picked up at hotel. Specifically this would seem important if the check in line was long. #2 He never answered my question about where the shuttle picks up at hotel. Once i realized the shuttle sign was useless, I assumed it picked up outside the doors and it did but this entire exchange made me feel like I was an inconvenience rather than a customer. Cons: breakfast had no flavor. I'm not expecting a lot from a free breakfast but usually the flavorless eggs have cheese or something you can add to the top to give it a little something. The vanilla pancake topped with whip cream and strawberries was ok but again very little flavor. Plus not something I could eat had I been on a hurry or had an early flight out. Other Hampton breakfasts do a little better job. Maybe Monday's are just not busy enough to warrant more.

    Stayed at this Hampton Inn expecting the usual Hilton standard, but this was one of the worst…read moreexperiences I've had in over 600 stays. I was denied extra pillows despite explaining it was due to a medical need (something I've never been denied at any Hilton property before). The room's AC unit was extremely loud, constantly turning on and off throughout the night, making it nearly impossible to sleep. When I called the front desk, I was told they were at capacity and there was no one available to address it. The most concerning issue was the airport shuttle. It was overbooked by the hotel, and I was actually asked to let another guest sit in my lap during transport. That's not just uncomfortable--it's unsafe and completely unacceptable. When I contacted the hotel manager afterward to request a refund under Hampton's satisfaction guarantee, I was dismissed, told to "get over it," and the call was ended. I've stayed at Hampton Inns for years and have always had good experiences, which made this especially disappointing. Issues can happen anywhere, but the lack of resolution and professionalism here was the bigger problem.

    Residence Inn by Marriott West Orange - Residence Inn West Orange

    Residence Inn by Marriott West Orange

    (67 reviews)

    $$$

    We had a wonderful stay at the Residence Inn by Marriott West Orange. The accommodations were…read morespacious, comfortable, and very well-equipped, with an upscale feel making it feel like as if we were staying in a mansion.The chandeliers, marble floors, high ceilings, and beautiful aesthetics added to the luxurious atmosphere. The location was extremely convenient with easy access to all the major highways including Rt. 280, the Garden State Parkway, and the New Jersey Turnpike. There's also plenty nearby for shopping and dining. Just one block away is a strip mall with Burlington, Target, Starbucks, and Whole Foods. A little further up the road you'll find an AMC Theater, ShopRite, Petco, and even more stores and restaurants. David made a very positive impression on us during our stay. He was friendly, professional, and incredibly helpful whenever we needed assistance. I was already a little on edge after sitting on the tarmac at LaGuardia for 8 hours and then driving 12 hours to New Jersey, so his kindness and professionalism were greatly appreciated. Our room was spectacular! It was very large and equipped with a full kitchen that included a full-sized refrigerator, dishwasher, microwave, and large stove. The room also came stocked with plates, utensils, pots, and pans. The bed was huge and extremely comfortable. There was a full-sized bathroom with an outside vanity area, two closets, a folded cot, a dining table with chairs, and a comfortable sofa for relaxing and watching television. The complimentary morning breakfast was outstanding with a great variety of hot cooked foods, breads, muffins, fresh fruit, cereals, and more. The parking lot was also plentiful, well-lit, and felt very safe. Overall, this was an excellent stay and we would absolutely return when visiting the area again. 5/5 Price 5/5 Comfort & Decor 5/5 Staff 5/5 Parking 5/5 Convenient location

    Stayed here with my aunt last week. Reservations were made months in advance for rooms next to each…read moreother. But we were not. We were both in adjoining rooms not with each other and separated by a wall. So we were around the corner from each other. No big deal. We were on the ground floor which was noisy when breakfast was being set up. Bed was comfortable. Breakfast was great. But In the room.... So many flies. In both rooms. Gross.

    Courtyard by Marriott Newark Downtown

    Courtyard by Marriott Newark Downtown

    (69 reviews)

    $$

    I do not recommend this hotel. I chose this location because it is close to the metro station. I…read morealso chose this location after reading positive review. I was mislead by the reviews as well as the price for parking onsite each day. From checkin to checkout, customer service was blunt, nonchalant, and unwelcoming. Our reward status was not recognized, addresses, or mentioned. Also, when I complained about the cold temperature in both rooms that I booked, my complaints were downplayed, and condescended. My complaints were not addressed and my bill was not comped in any way, despite reporting that the room was cold each day. We were out of the room majority of each day, so we made the best of our trip during the short stay. Again, I do not recommend this hotel. This hotel is a negative reflection of Marriott Bonvoy, and does not value customer service.

    Not in a great area, but tbh Newark just isn't great. We only stayed here cuz it was way cheaper…read morethan a Manhattan hotel and it's fairly close to Newark penn. The first room we were assigned smelled like acetone / strong cleaning chemicals. Kinda like they were trying to clean up the smell of cigarettes or maybe a biohazard. The second room thankfully didn't have that smell. But the heater didn't work and didn't get over 70 degrees, which definitely sucked in the middle of December. On top of all this, the hotel falsely charged us 7.40$ for a breakfast that we never ate. I noticed it as I was reviewing my credit card statement. MAKE SURE YOU CHECK YOUR CREDIT CARD when you stay here, but honestly just don't stay here.

    Americas Best Value Inn - hotels - Updated June 2026

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