I dropped my car off here this afternoon because my tire pressure indicator went off and when I went to add air, I saw the screw sticking out of it. I didn't have an appointment but they said I could bring it in anyway. They were slammed. Everyone had a tire problem today at the same time. So it took them maybe 10 minutes to check me in. The team there was incredibly professional, and I was particularly impressed with their knowledge on other companies products and services as I listened to them on the phone. They checked me in, gave me an update on where my tread was and when I should look at replacing my tires, and told me they would text me when the car was ready. All of that happened exactly as they said it would. When I arrived, I wanted to pay for the repair only to find they had done it for free. Wow. Here is what disappointed me... the majority of the customers in that waiting room today were so rude to the staff. They exhibited impatience, lack of appreciation for how busy they were, lack of thankfulness that this crew was able to help them out in spite of being so busy, and lack of appreciation for the knowledge and professionalism of this team. This team deserved more respect than what I saw exhibited today. Shane helped me today and couldn't have been more professional, friendly, or helpful. I didn't buy my tires here, but I will need them in the Fall and I will come here without a question. read more

This experience is only related to my visit today. I've already been a huge fan of America's Tire in WC. I've been. A customer for years and I recommend the place to my friends and family. Today I came in without an appointment to have one tire replaced on my car under warranty. It's a work day and I drove in from Oakland so I didn't have loads of time to lose. They were clear when I dropped the car off that, because I'm a walk-in, I'd have to wait 2.5-hrs. More than I wanted to wait but I get it and I agreed to come back in that time. They also have a link that tells you when the car should be done which is also cool. I used that while I was out to sort out when I should head back to grab my car. The app at that link confirmed my car was going to be ready at the same time they told me earlier so I came back to pick it up. Once I arrived, I could tell the car hadn't been touched. They then explained they'd need the car for another 1.5-hrs. Completely ridiculous and a big downer for someone who had always been a loyal customer. I might change this rating someday but hoping this acts as a warning for others who attempt to walk-in to get their car serviced here. You can't rely on their estimated time nor can you rely on the technology they use to keep customers updated on when cars will be finished. Here's hoping they fix their workflow and fancy systems they use to "help" loyal customers. read more

This place is the worst. You make an appointment, you show up for your appointment, and you find that you can't even pull into the parking lot because there are so many cars there's not a single spot available. So, you look for a spot on the street outside and good luck finding one there. If you do find a spot on the street outside, you better pay for the parking because the city of WC loves to ticket asap. Then, if you do find parking and you get into the store for your appointment, you may find that there are dozens of people already in the store. And you may find that it takes them 10-20 minutes to even greet you. Of course they will apologize and they have excuses for it... it's practically an episode of Seinfeld "you know how to take the appointment, you don't know how to hold the appointment" It's almost as bad in concord and even worse in San Ramon. Idk I'm over americas tire I need to find a less impacted shop read more

This is a tough one to rate with stars because today's 6 hour adventure was both 1 star and 4 star. Shame on me for not getting a price from Honda first so I could compare. I had a flat driving on the freeway. Only 22000 miles on the originals and lots of life still. I elected to buy 4 new instead of 2. They only had 3 original in stock and the price was higher than I cared to spend so I agreed to buy a step down brand. Lucky for me there was a wait. The charge was $750 including new wipers. During the wait I decided to call Honda. Their price out the door was $50 less but originals not a step down off brand. I y hen told Americas tire to cancel the order. At that time negotiation started. America's Tire agreed to order in the missing original to make a set of 4 and beat Honda's price. We had errands to run to kill time. Somehow the 2 hours promised for tire delivery ended up being 5 hours. I finally had it as the two original sales guys left at 1:00 and no one knew my story. I finally told them to cancel everything and I was going to HONDA. That got their attention again and they did offer a larger discount. I do have a new set of orig, tires from Americas tire and with the discounts offered more then fair pricing. The six hours total time spent was not very pleasant. Will I go back? Not Sure. It's a good company. If I had a choice to do today over? I would go to honda. Even with the discounts today was not great. After the car was ready there was one $50 discount not credited to my receipt. They had to call the manager to ok the discount. Standing a few feet away from me NOT one word. NO sorry, NO NOTHING. He ignored me like I had Covid or worse. Ask me again would I go back? NAH. Reason? Manager ignored me completely. The guys at least tried to fix the problem. Manager ignoring me not cool. read more

Service Time: 3 out of 5 Waited ~25 minutes to be "checked in" even though I showed up early for my appointment. 55 min wait for my car to be pulled from the parking lot & into the bay to be worked on. ~10 minutes for the actual tire rotation & balance service. Yes, it is the holiday season so expect more purchases & walk ins for tire issues. Would recommend that management hires additional crews. The guys in the garage were slammed, not their fault. Service: 4 out of 5 Friendly guys. Would prefer an update of wait times especially for folks who booked an appointment. The parking lot was packed with cars lined up. read more

America's Tire - Wait times - Tires Near Me - Walnut Creek, California

Anyone purchased Continental Pro Contact RX 255/45R/19, the Tesla-approved original tires? I purchased and replaced a set of 4 tires and due to low pressure the following week, I went to another America's Tire Shop to do pressure check. And I received text messages regarding my pressure check right after. To my surprise, the thread for all 4 of my newly purchased Continental tires were 7/32 instead of 9/32 as claimed in their specifications. This is still a mystery to me. Anyone have similar experience? The threads for my old tires were 5/32 & 4/32 when I went in the first day. I returned the next day for tire change and asked them to leave the 5/32 tires back in my trunk. Before I left the shop, I asked them to scan the thread for me for the old tires they were to put in my trunk. And they told me the tires were 2/32 & 3/32. read more

I dropped my car off towards the end of the day, not even sure if I'd get it back that day. Americas Tire patched my tire in under an hour and didn't charge anything for the work! Overall a great experience! read more

I was a walk-in and was greeted by Cam. Told him about a large bolt lodged in my rear tire. Inspected it and was told it would take about an hour. Cam, along with other staff were all very cordial & professional. Within 30 minutes, the tire was repaired and I was on my way. Extremely satisfied with the service I received and I will be back for my other vehicle's new tires. read more

Was a bit leery of retail stores as I usually use Tirerack who this time did not have the Toyos I wanted. Bought online and made an appt., but couple of days before got a nail so took it over that day to see if I could get installed early. Ronan got me logged in and done that day, plus the Toyo tires were just out of the oven in March/April of 2026; fresh. Good job. read more

one of most seamless tire buying/installation processes ever. bought tires online on their site, made appointment. was in and out in under half an hour with a fresh set of tires. will definitely be back read more

seriously? My son gets there and the Kuhmos that he ordered were the wrong size, so you offered to sell him some Yokohama's. He said no and then you said you could get the Kuhmos in half an hour. He said great. So why are there Yokohama's currently on the vehicle? And why on earth did you tell him 29 psi when the door tag on the car says 34? 32 for 225/50/R17 read more

My wife took her car in to have her tires inspected. They were sold to us by America's. They said the tires should be rotated. Three hours later she is still waiting for service. Very disappointing Guess they were having a bad day. read more

Had a fantastic experience here! I went to Big O tires across the street first and they said I absolutely had to replace all 4 tires due to a nail in one tire. They said it was un-repairable and all 4 needed to be replaced even though my tires are only 2 years old and tread was at 5. I came to Americas tires for a second opinion. I was helped by Ryder who was so incredibly nice! I was with my 2 month old and he took extra steps to make the experience easier for me. At the end, the manager Michael told me they were able to remove the nail and do the repair for NO charge! Couldn't believe it. Then Rikki in front office offered to help me load my stroller into the trunk on the way out. The whole experience was top notch, I'll never go anywhere else!! read more

Walnut Creek Americas Tire is the best location for tires, and all their services. This technicians are ALWAYS helpful, and compassionate with your situation, which I experienced first hand. I won't go anywhere else as long as I live near THIS location! read more

When I first got here, Ryder told me I would wait 2.5 hours for a tire repair. Fine, I waited an hour and asked them where I was in the queue. I pointed at my car so he knew which one it was, and he told me I was next in line. I also asked if they needed my keys and he said no. I waited and waited and finally Ryder said I wasn't even checked in and it would still be another 2.5 hours like I was quoted AN HOUR AGO! He did not tell me to check in, he just told me to just park next to the dumpster and I would be good to go. When I decided I had enough, I went to get my tire filled with air before I was going to leave, when a nice man named Kyle helped me. He heard my concerns and helped me get my tire repaired. Kyle deserves a raise because he knows how to get shit done. Ultimately, I am deeply disappointed in America Tires' attitude toward women and the lack of respect they are often shown, with the exception of Kyle. read more

If I could give them 0 stars I would. We had an appointment at another location and they claimed they didn't have enough jacks to do it. So they told us Walnut Creek has enough and can do it. So we called this location the Walnut Creek location and they said they could do it but didn't want to do the job as it would take too long. Excuse me what? Your other store told us you could and then you just don't want to do the job at all because it wasn't something quick. No offer to schedule us for a different day or anything like that. Just we don't want to swap the tires as it will take too long. At least come up with a better excuse like the other shop did as it came down to the fact that the other location also didn't want do the job as they claimed they didn't have enough jacks, which they did as they had 3 just laying around the shop not being used. Terrible customer service and this seems to be trend between locations so I would stay away as they will waste your time. I also watched the other shop damage a vehicle so no thank you read more

Had to get a replacement rim - we were in and out in less than 30 minutes to get the tire mounted on the new rim and installed. Super fast and quality service. I felt that the value was right on. If I need to go to an America's tire again anytime soon, I'll go to this location. read more

I don't know about the heck has happened. I brought in within two weeks both cars for tires rotation and balance both had appointments. apparently appointments mean nothing. Both times they checked me in yes it'll be about an hour maybe hour 15. Both times,cuz I gave him a chance again, 2 hours. There is no reason for appointments. Manager didn't seem to care as well as the employees. This time I had to ask for my lug locks. Or they would have kept them. Really poor really poor. Not responsible or caring for customer service. Used to be a lot better. read more

My partner recommended America's Tire when he found a nail in my tire. The place was packed with customers so I figured they were a good company and they were! The best thing about America's Tires is their staff. They are courteous, efficient and knowledgeable. BONUS.... you buy your tires there, they fix minor repairs like my slow leak at no charge. I was impressed with their work and the no charge repair was a great surprise. I am a committed customer for life now! read more

Sad to leave this review because I was happy with the service at the time of the installation, but as usual things are only as good as they are when things actually do go wrong. Got a set installed on last Saturday, drove home, parked my car. Came back on Monday to do a grocery run, hopped into the car and started backing off. Felt something off so I stopped the car and found that the passengers side front tire had deflated and was off the rim. Called the store and they told me that I need to bring the vehicle in. This doesn't work during the week as their opening hours match my work hours so I asked if I could bring it next Saturday which was fine with them. I did however want to make sure that I'm not wasting my time and asked if they have the tire in stock so in case the tire is faulty I can just get a new one installed. They didn't and wouldn't be ordering one until I show up and proved that they needed it. So in the worst case I'll be doing 2 extra trips on 2 separate Saturdays because of their mistake. I don't have 2 trips for you to fix my problem. I know you're not at fault for the fact that I can only come there on Saturdays, but at least you could have tried to make it sure that in no case I have to come there multiple times. I get that you don't want to lose the money on a new tire but I feel like it would just be cheaper not to allow these kinds of mistakes happen in the first place. Is the customer really supposed to be at fault here and bend over backwards? Anyways, luckily the tire is still good. I paid a mechanic nearby to install it correctly this time. At least I don't have to deal with America's Tire/Discount Tire ever again. It's bad for your blood pressure. UPDATE (1 star to 3 star): I just got a phone call from the store after leaving the initial review. Michael was very understanding of my situation and told me that there's multiple ways they could have resolved the situation. Unfortunately none of the solutions were offered to me at the time of my phone call and I can't remember exactly who I was talking to. I also took some responsibility for not asking to talk to a manager. They offered me partial refund and I'm okay with that. UPDATE 2 (3 to 4 stars): I did end up going back to the America's Tire the 2nd time. After multiple days the same tire was flat yet again. The tire still seemed fine but after submerging the tire in water and some detective work they noticed a tiny tear in the tire, which was leaking the air out. They told me that it was caused by nail, which I must have picked up while I was driving home from the installation. They treated me extremely well, even if I was rude in my upset-ass-all-hell first review and did their best to make me feel like a valued customer. I got a refund for the tire even if it ended up not being their fault. In Michael's words this was because it was unacceptable that I wasn't given real support the first two times I called. I'm going to leave this at 4 stars because they did end up fixing the problem and saving our weekend plans by doing this first thing in the Saturday morning. Most likely will be back when I need another set of tires. read more

America's Tire - Passenger side front tire on Monday evening - Tires Near Me - Walnut Creek, California

Imagine driving with your kid and multiple dogs when suddenly, that dreaded tire warning light pops up on your dashboard. It's 5:30 PM, and the tire shop closes at 7--panic mode activated! After a frantic 10-minute walk around the house, I realize I need to put on the spare, which limits my speed to 30 mph (like anyone actually sticks to that rule, right?). Yeah didn't do it filled it with air and said a prayer to the tire gods. 2.3 miles we got this. So, I start checking all the tires, only to discover I need all four replaced. I dive online to explore my options, making calls to find a place that can help. Eventually, I settle on a chain I never thought I'd choose, assuming they wouldn't have the best prices. To my surprise, they did! I called the store, explained my situation, and informed them that I'd already chosen my tires and made the payment. With my kids and dogs in tow, off we went! When we arrived, they were bustling, getting cars in and out quickly. They mentioned it was a busy day with a lot of nail-related tire issues, but I just had a hole in mine. At 6:20 PM my car pulled in to garage , unloaded my dogs, and turned this into a training opportunity. With two stable pups and one energetic puppy, we practiced some commands while waiting. Yes, they barked a bit in the parking lot, but it was all in good fun even learned one of the employees owned Mals. By 7 PM, I left with four brand new, perfectly balanced tires and smiles all around. The speed of service, professionalism, and genuine care from the staff really calmed my nerves about the upcoming trip with the dogs. I wholeheartedly recommend America's Tires to anyone in the Walnut Creek area. Remember, treating people with kindness and explaining your situation--even in stressful moments--goes a long way. Thank you again! read more

America's Tire - Puppy learning all the tire shop Sounds - Tires Near Me - Walnut Creek, California

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Checked my tires without WAISTING time or charging me! Been a customer for many years! SERVICE AT BEST !

I've bought tires for several cars I've owned over the years. I went in today for a routine rotation. I had an appointment which is always a good idea as these guys are always busy . Everyone is friendly and professional and the team worked together really well. read more

I came in for a flat repair and got it done very fast .........My service person Ronan had given me the best service that I could possibly ask for. He is a very knowledgeable person and most of all, he treated me with the utmost respect. Kudos to Ronan for his professionalism. read more

I bought tires here a while ago and everything went great, but I forgot to review. There's a lot of construction going on near my office and I got a screw in my tire. It was a slow leak. I called on Saturday to set an appointment to have the leak fixed got here today at the appointed time. They took care of me quickly, and I was out with air in the tires. I did not realize they don't charge to fix a flat I'm very happy with the tires I bought and not having to pay to fix the flat with the cherry on top. This is a great place. read more

In mid-December, I had a low tire that was not filling up when I used an air compressor to fill it. I couldn't see a nail, but I knew something was wrong. There wasn't a last-minute appointment available, but I decided to drop in and take a chance that my car could get seen. It was a rainy day, and the store was packed. When it was my turn in line, a nice worker asked me how they could help, and we immediately walked outside and down the block to look at my tire. I told him I tried filling the tire with air, but nothing was happening, and I couldn't find the nail/leak in the specific tire. Now, my Mazda only tells me that I have a low tire, not which tire is low, so it was nice that he took my word for it that I knew which tire I was talking about. As a woman, it's always nice when a tech doesn't doubt or talk down to you. That alone would make me use their services again. So, he used a light to look at the suspect tire and almost immediately found a very small nail in my tire. He told me it would take at least an hour until they could fix it, but they could fix it. I waited in a nearby coffee shop and received emails regarding the status. The status didn't change after a while, so I walked back to the shop to get an update. They said my tire would be next, and it was. He told me the patch service was free when I asked how much. So, I did not mind the wait, given that they helped me when I needed it and didn't charge. When I need my tires replaced, I would happily go to this store to do so. Tip: The metered parking is not a joke if you park on the street. There are meter cops that pass by every 15 minutes, so if you are waiting in line or for the service to be performed, top off that parking meter big time! Nothing worse than a totally avoidable parking ticket. read more

Michael who is the manager I worked with at americas tire was great very helpful and great customer service skills

They rotated my tires for free in one hour. I waited in the store while it was done. Everyone was polite.

I come here for the tires pressure! They get me in and out! Great service and friendly faces!!! 10 out of. 10!

The staff here is great, very efficient. I had 4 tires put on my vehicle at the end of April. Over the 4th of July weekend I somehow picked up a nail in the right rear. I made an appointment for a flat repair but when they inspected the tire, they found two holes. One of them being on the sidewall which isn't repairable. They were able to get me a tire the next day and made me an appointment for it to be installed. On top of that, they gave me a credit towards the new tire which was amazing. Will continue to come back here for my tire needs. read more

Thank you to Kyle and Michael who provided fast, courteous service during a very busy day with professional direct communication and a smile. Pricing was very competitive and the added value comes with their large network of stores when the unexpected flat needs servicing. I have already made good use of this service in the bay area on a vacation trip where they quickly repaired a flat tire from a nail, at no charge, and we were back on the road to our destination. Keep up the great work! read more

Michael is such an excellent manager Who knows a lot in the business yeah over the last few times I've been in there. He's been nothing but helpful. Taking care of an issue and a problem. Finding a solution, and no matter how many times finally ended up getting to the right solution and I'm so thankful for them. I hope the owner of this location he's really excellent at his job. Running his own store and he's just been fabulous. Thank you so much for your service very dedicated. I hope customers feel the same way too. read more

These guys are great. Their walk-in service is fast, efficient, and competitively priced with shops like Costco. Flat tires do not typically happen with notice, and so being able to show up unannounced and get same-day service is pretty great - especially with all the recent road work around the Bay shredding tires. I'd be sold already, but added bonuses are that these guys are friendly even when busy and that you can get electronic and text updates of your car's progress. My go-to for tire service. read more

These people are amazing!! I came w a tire that kept getting low pressure and it'll be fixed in no time even though they are busy and their phones keep ringing off the hook and still they are sooooo friendly and in such great mood!! Joseph was great but so did the others in the group. I needed two tires early this year and they were just as awesome. I meant to write them a great review then but am doing it now. Kudos to such a great team!! read more

Where I go for all of my tire needs! I've been coming here for years with all of my vehicles. I needed a tire rotation for a company vehicle(a dodge pro master) and brought it here for the first time and they were able to get it done very quickly, and didn't charge anything for it. Mark and Daniel behind the counter were very nice and helpful to any customers that came through. read more

America's Tire - Interior - Tires Near Me - Walnut Creek, California

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Don't come in here on a Monday! I was the only customer in the office, but was ignored by 2 snippy employees. Then, told one employee that I was next, as more customers came in, but he pointed out several customers who were ahead of me that came in after me. I have been coming in for 4 years and have had good experiences, but this time I left with steam coming out of my ears. read more

The team here is 5 stars. The experience as a customer is like Nordstrom level! Rene, Devon, Jose, Alexa- and the manager Michael- all are efficient, capable, knowledgeable, and provided the best experience. I came in as a walk-in to replace a tire, and despite a super busy day, they were able to get me in and out in time for school pickups. Thank you Americas Tire of Walnut Creek! read more

I had a flat tire and America's Tire claimed that I needed a new tire because it was NOT repairable. I went to another tire shop and he fixed my tire. Be careful with free "repair" because it was used to try to get me in to buy their tires. The guy who filled air in my tire was helpful. read more

I must admit I had skepticism when I arrived. so busy and lots of ppl in line. the exit only sign at entrance is crazy bc there's no where to park near by. it worked out though. suggestion: 1 line for appts and another for walk ins The guys/girl are all very nice and helpful. It's a different atmosphere than 15-20 yrs ago but they get it done. read more

I love this America' s Tire location as this was my third time purchasing tires here. I appreciate the staff's fast and efficient friendly service. I had an unfortunate flat on this past Monday April 27, 2026. Despite me not having an appointment, I called this location, and an America's Tire sales representative researched the availability of my specific tire, he got me in on a waiting list once I arrived with my vehicle, and worked me in despite numerous other customers who were waiting. My wait time was approximately 1.5 hour to my surprise with the replacement of two tires. The cost of the replacement tires were competitively priced compared to that of my car dealership. I highly recommend this America's Tire location for all of your replacement tire needs etc. read more