I want to highlight the exceptional service provided by Vanessa. Every time I walk in, she greets me with a smile and genuinely friendly attitude. She always goes above and beyond to make sure your experience there is a great one. Employees like this make a huge difference in your visit. read more

They've greatly reduced their summer hours, in comparison to past summers. Most days they don't open until 3 or 4 now, and even on the rare day (Monday, I think?) that they open at noon they're slammed with league play. Used to really enjoy coming in here on a low-key weekday and not being sandwiched in between people. What I still like: - they haven't given in to string pins, like most other places have. - it's not jam-packed with kids. Most people here are actually bowling and aware of proper bowler etiquette. - it's not overdone with bells and whistles, and still has a somewhat smaller feel. Also - if you're coming here with the kids - it's bumpers either up or down. They don't automatically go up or down for each bowler. read more

I came in to play some arcade games. Mainly air hockey. Since we went on a Monday just after lunch, there was no one in the arcade. We had our choice of any one of them. All the machines worked great. The guy had to get one of my skee ball throws that got stuck. He was friendly and helpful. I got hungry while there, so I ended up ordering nachos. It's a pretty big serving of them. The lady at the front desk and the lady at the snack bar were also nice and friendly. FYI, sodas get refills here. I'm not sure how this place looks on weekends, but I like how calm and un-crowded it was on Monday afternoon. I'd be back here if I'm in the area again. read more

Customer is not good here. Walked in and waiting about 8 mins. It was not busy. The 2 ppl were sitting at a table talking. Then got up came over to the register we weren't at. Continued talking the said hi. I went to the bar while they lady was cleaning walking by never said a word to me clearly saw me as I smiled and walked out leaving. Walked up to the front and they said it's closed. How about hi welcome be with you shortly customer server is done hill these days read more

Awesome center, way better than the surrounding Bowleros / Lucky Strikes! No string pins, proper oil on the lanes, good atmosphere, very affordable, and very friendly staff. Next time I'm back in Arizona I will certainly come back here. read more

AMF Desert Hills Lanes - Front door - Bowling Near Me - Phoenix, Arizona

Took time to think about my review and may be I was a little harsh. However, this place does have things to work on, that's for sure. The bathroom smell is rank. The lanes do break down quite a bit. Beer prices soared over the past couple of months. The staff does there best to keep things going. They do fix the lanes as quickly as they can. They are not in charge of spending money to fix things like the bathrooms or lanes. read more

Customer service was AMAZING! Place was clean. Everyone was very attentive. I love that they have unlimited game /bowling as an option. Fair prices on EVERYTHING, Food & mixed drinks was REALLY good! First time here & I will surely make this spot a weekly family go to. I highly recommend this location. Thank you for taking care of my family while we celebrated my nephew 7th birthday read more

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I had an employee follow me into the restroom and while I was peeing she starting screaming at me that I couldn't have my soda in the restroom. I politely responded "well I'm currently peeing so idk what you want me to do at this moment " she said "I'll wait to take it from you when you get out" she then took my soda. . I called over the manager she was super nice but continued to back her employee saying "she's only doing this because of something traumatic that happened to me" ummmmm ok?? So to follow me into the restroom and assume I'm doing god knows what. Just ridiculous. I love bowling and this is the closest place to us but I doubt we will be back. Just crazy the world we live in now I guess read more

the employees were very rude to us and gave lots of attitude instead of asking us nicely to do something they aggressively came for us with the worst attitude i have ever witnessed i will not be coming back. read more

Steven the manager on Saturday night 02/28/2026 around 8:50 pm almost hit my wife while taking the drink out of her mouth for taking a sip of my drink and kicked us out without giving us a refund. No wonder why this place is so empty on Saturdays. Bad service do not go there. You all will hear about this Steven read more

The service was absolutely horrible I a 15 year old had drinks spilled on me by staff and overheard one of the young employees trash talking about my parents. We were confused as to why on a Saturday night this place had no customers but it's obvious now that their terrible service drives everyone away read more

Very reasonably priced especially when you get a Groupon. It's $23 for 2 people for 2 hours. And the food isn't expensive either. Great place to hangout and staff are friendly. Just don't like the outside atmosphere and the area. But overall pretty decent read more

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Vickie is the best manager/league runner around. She treats her guests like family. Monica is always taking care of the bowlers and is a fantastic asset. Thank you team. Unfortunately Neven was the rude employee of the night. Glad I don't see him often. Also unfortunately they fired Jessica. Shame. read more

AMF Desert Hills Lanes - Bowling Near Me - Phoenix, Arizona

4 Stars because its good, but there are definite areas of improvement. Lets get straight to the point, we have never had issues with the bowling or food here so that deserves some stars. They also have some arcade games here where you can load up a card and win tickets and choose a prize, its nice for when your kids are tired of bowling. We have come here twice now and each time the pricing is different (assumably because it was at different times). The bowling alley itself is fine, spacious and we had no issues. Now the people working there almost seem as if they're unhappy? The bartender specifically on both occasions has had an attitude and just doesn't seem excited to be there, or as if were inconveniencing her. I always try and approach in a happy and friendly manner but the vibe was just off. She even asked me what I wanted and stopped halfway to grab another girl a drink that just walked up to the bar, thought that was a bit rude since I am sitting there waiting to close my tab out. I thought it was just me and my husband said she did the same thing to him. So in my experience, don't come here thirsty. If you ask for water they give you tap water in a styrofoam cup, do what you want with that info. I did see they have a summer bowling promo but considering the past experiences not sure if we will partake. During the week they have bowling leagues so its very busy (monday-thursday). Sucks the service isn't the best here cause its a nice family friendly experience and something to do on a friday night. read more

people are the key to a successful experience. Lanes are always consistent and the beer is always cold.

Fire the lady named Robin. PLEASE. it's Father's Day, we got in and before we could even say something, she says there's no lanes available. so my dad asks "ok! that's ok do you know how long?" she gets so angry and yells at him "there's three people already on the wait" he said "but do you know how long?" and she proceeds to scream at my dad "I DONT KNOW THERES NO WAY OF KNOWING" my dad was just like "okay Jeez calm down we were just asking" and we told her we tried calling and she GOT IN MY mothers face and said "you have no idea how busy we were lady". no one was yelling but her. I have been going here for years. Won't be coming back until this witch Robin is fired. Don't work in customer service if you can't deal with "stress" (there was no one even in line) read more

Could not get any service at the bar despite some overworked lady saying she would be right with me. Doesn't take much to get me a beer and then find out what some 80 year old woman wants to drink on senior bowling night. read more

This place will test your ability to adapt! I'm an avid bowler, been bowling in leagues since I was a kid. This particular house is very difficult to consistently score high. This isn't a bad thing, just check your average compared to everyone else's and you'll quickly see some places are just easier to score higher. The lanes are a bit older style. You step up to the approach, something that was done away with in most bowling alleys, and the approach is ACTUALLY WOODEN! This reminds me of when I was a kid. The approach was wood and so were the lanes..some parts are worn more and splintered but that's not why the scoring is hard. It's the lane conditioning or lack of .. I have bowled here on several occasions where the lanes were so dry I used my plastic spare ball as my strike ball and it still over-hooked! I usually use a 1991 Hammer urethane when I go there. It has very low hooking potential and that's perfect for the dry surfaces. I have the highest average on my league but it's easily 15 points lower than at other alleys. The AMF Union Hills location has shown to be consistently oiled and in great condition. Basically if you're a good bowler you can repeat your shot. The BEST bowlers can take that talent then adjust to whatever conditions are thrown at them so it's really good to practice here just don't get discouraged if you bowl a little lower than normal. read more

AMF Desert Hills Lanes - 1990's purple hammer urethane was perfect in these conditions! - Bowling Near Me - Phoenix, Arizona

Was way too cold in there , like colder then outside 59 degrees i would say for winter ugh

We had an amazing time bowling here!!! We ended up chatting with Charis. She was such a dear, and was extremely helpful with making us feel more comfortable with our experience here!!! read more

We reserved a bowling lane for 1 hour, charged our card $200. We got there and it was closed.

Solid place to bowl. It's an AMF, and growing up going to these, it's what one would expect. The bowling area is nice and has plenty of room. The seating areas aren't cramped together and you feel like you have plenty of space. The bathrooms have always been clean in my experience and I like the upbeat music playing. It's good background noise but isn't too loud. We usually come in the mornings so I've never had experience with the bar/concessions. I believe they don't open until a later time but I'm not quite sure. So without commenting on any of that, if you just want to bowl, I recommend it. It's reasonably priced as well, keep an eye out for their various specials during the week. Friendly service when we have been there as well. read more

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Everything is great for the price! Great service, nice tv's above our lane, new games and nice combo deals for the food!

Staff was very attentive and helpful! We had a large group of seminarians and Priests tonight and all had a great time! Would recommend this bowling alley for all looking to have a wholesome good time! read more

Enjoyed our group event here fun for families and group events. BEWARE of booking group events through the sales department as the pricing may be different when you arrive. The employees did a great job fixing our group rate issue and the service was good. We will be back but will double check pricing in advance. read more

My wife and I have been bowling at this facility for over 6 years simply because it is the closest such facility to our home. Overall, it is just OK. Lots of problems with pinsetters, ball return, poorly trained front desk staff, etc. However, we keep going back because they have one Manager that keeps the place running. When she is there, problems are quickly addressed and corrected. They have been through 5 to 7 General Managers since we started. The most recent version, Bob Larrick, is the worst of the lot. His incompetence, arrogance and temper are truly impressive. Without going into a lot of detail, when we checked in for our league last Monday, we got to watch Bob completely screw up checking everyone in and arguing with league players. The icing on the cake was when, in front of several league players, he loudly stated that "I am sick of these leagues!" The General Manager of a bowling facility that hates leagues? I am sure Bowlero just hates leagues, too. I'm sure Bowlero makes no money off of league bowlers. read more

Let me preface this review by saying that I suck at bowling... I am lucky to break 80. I go bowling maybe once or twice per year, but I always have fun doing it... So, when my friend told me she wanted a bowling birthday party, I was excited to plan it. I was worried that it would be tough to reserve lanes on a Saturday night, but AMF was extremely accommodating. They allowed me to reserve the 4 lanes we needed in advance with a credit card, no problem. That way, when the group showed up, our lanes would be together and everyone could pay their own way. For $5 per game, it was affordable and fun! We ate before, but I saw several people eating pizza, pretzels, and popcorn from the food stand, and of course, there is a full bar as well! We had the lanes from 8 - 10 which worked out perfect. We brought in a cake and they had no problem with that; they even allowed us to store it in their freezer until we were ready to light the candles, and they supplied us with a knife! ****At 10:00, the bowling alley goes into 'extreme' mode, and it's party time! The lights dim, the music blares, and big screens come down showing extreme sports while you bowl. Next time, we'll have to experience that! I highly recommend changing up your evening activity with a night of bowling every now and then... it's guaranteed fun, and there's no better place than AMF Bowling to do so! read more

AMF Desert Hills Lanes - Bowling Near Me - Phoenix, Arizona

Had a birthday party. All 6 kids had a blast. Customized my needs and everything went smoothly. Food and drinks were good and was replenished well. Cake was yummy. Set up was cute. I liked that we had the lane by the wall. Will do again for sure. read more

Definitely not a strike, but not a guttural experience either. This old building has been brightened, but it's still really old/antiquated. Balls getting stuck, bumpers have to be manually raised for the little kids by a metal pole, and lane wood that look like there needs to be a city ballot initiative similar to approving major road improvement projects. We had pins that had to be reset several times, because they were originally set and had one or more pins fall down in the process. There's a small bar that you can also order food out of, or try to chase down the one poor guy who's trying to cover all 32 lanes...which is a nightmare. The house backs are some of the worst I've ever played with, and the adult shoes were very uncomfortable. I changed my pair once - and the replacement pair were almost just as uncomfortable. The kid's shoes were newer and they had no complaints. Even at the front desk was lacking in tech and basic necessities. When we checked out, we had to sign our debit card slip with a sharpie...because they had no pens (?) On the plus side, the people who work there were very VERY kind/patient. The place was packed on a rain-filled Saturday. The three or so people working in the place were really nice. Bowling ain't cheap either folks. We had 5 kids/2 adults. 1 game a piece and shoes. 7 games/7 pairs of shoes was $75 !! There's discounts available for military and other groups. The food is almost like buying food at Disneyland! SMALL "basket of fries is $5 + change. 1 cheese pizza was $18. Thankfully, the food was decent and they give you a pitcher of water for free :) For that kind of & though...might as well utilize newer lanes/more amenities (like advanced control lanes.) But it's also nice to support a local/hard working business. They look like they're trying to re-invest and grow the venue into something nicer. read more

AMF Desert Hills Lanes - 4 - Bowling Near Me - Phoenix, Arizona

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So many things to be said. Went out for a date night with my boyfriend and first off there was one person in the kitchen, one person running the front and food running and one mechanic. You at least need two in all the positions, for everything to go smoothly. Took about 15 minutes just to be served at the bar. Also every 10 minutes our ball would get stuck in the back or the barrier would get stuck over our pins. After having the guy fix it for the 10th time he finally moved us and then the lane he moved us to wouldn't pick up the pins we were hitting. We played a total of three games and when we got up to the front he charged us for four games. With all the problems we had we should have only paid for two. Next time we will be going to Dave n Busters. The only thing good about this place is the food. read more

I will NEVER EVER come back here $5.99 for ONE PERSON for every game they play so one game of bowling with 3 people it's $18? But it took their disgustingly rude little 18 year old employee up front to explain that 15 times to understand while giving me and my friends attitude huffing and puffing and talking under his breath making an issue that we even asked for a manager. After I confronted the manager she quietly apologized and didn't sound like she was going to do anything about it and just brushed it off and walked off uninterested to handle the situation on her own. I've been coming here for 14 years and I will not be back. They can keep their broken chipped up bowling balls, sweaty shoes and now over priced games. Don't waste your time here and go pay the same high price for a nice bowling alley that at least treats their PAYING customers with respect! read more

Please ignore the negative reviews. This bowling alley is great for family fun. The staff are extremely helpful and kind. They always accommodate to any specials requests we might have. Keep up the great work guys! read more

This bowling Ally is top notch!! Great food, awesome drinks. impeccable service!

Had a wonderful time here on a Friday evening. Lanes weren't packed, and staff was extremely kind. Anytime there was an issue, they were quick to help me. Each booth at a lane is comfortable, but enough for a large group of kids. They have a rack of different sized bowling balls in the back, which makes it easier to find one that actually fits your fingers. Drink and food options are good. Typical higher prices for a bowling alley, but a good selection. Kyle, my server was so friendly and quick to bring drinks. He was very attentive to making sure if we needed anything like refills, he made it happen. Kuddos to him for being awesome. There is a great music selection, that plays the videos at the back end of the bowling lanes. Highly recommend checking it out, place is awesome. read more

This location used to be so good, but not anymore. I used to go there with my friends at least every weekend but now they're just horrible. Let's start: Customer service: It really lacks. The guy who was working the late Friday shift was so rude to me and said why am I asking so many requests!!! I'm sorry for asking you "once" to please hand me a one size smaller shoe. Pricing: This where it's not worth it anymore. Back then, I used to pay $20 and play for an hour. Now it's $11 per person so our total with shoes came to $25 for one game!!!! Each additional game will cost $6! Absolutely ridiculous. I wish I knew this. Equipment: Again, it used to be good but we couldn't even add 1 more person in our group to play. There was oil on the lanes to an obvious degree. Needless to say, my friends and I were extremely disappointed in AMF and I would actually appreciate a refund because we all felt like we wasted our money for nothing. read more

Very bad experience. Wish I could do a 0 star rating. As we arrived we were assigned a lane rented 4 shoes. The 5 was a baby and didn't have his size. We were there about an hour and a half for 1 game. Our lane was missing 1 pin and every time is reset for the next bowler it took more and a min as we watched the other lanes were instantly. Management said they couldn't move us to another lane because they were booked. We called ahead and they said that the lanes were first come first served. And all the lanes were empty. They charged me for 2 games and only played 1 charged for an extra pair of shoes which we didn't get and 5 extra drinks which I had already paid separately. Manager gave us a mean attitude when we asked why and took another 20 mins to get a refund. read more

We hosted a team event here & had a blast. Everyone that works at this location is so helpful & accommodating. We will definitely be back. :) read more

Hi, it's me again. You are back to being awful at the single job you have... running a bowling alley. Should not have issues with the ball return, gate, pin placer over 10 times each in a single league night. DO YOUR JOB. read more

It's ok, pretty typical local bowling alley. They offer specials for children in the summer. There are better bars to get larger drinks for cheaper prices very close by. That was a negative. It's clean though. Probably better for families or kids outings than young adults or couples. read more

Went there on a Saturday evening during a date. The staff was courteous and there was no wait at 8pm to get a lane. The rental shoes were clean and in good condition. However, there was one big problem with the ambiance. The layout of the tables and chairs makes no sense to me. Each lane has two round tables which are stacked parallel to the lane. In other words, whichever party gets the rear table is somewhat shutout of the action. It's a very poorly devised layout; I hope they consider changing it. Of course we were the second group to arrive. A family already had taken up the front table. There isn't even a single chair at the score keyboard! We took matters into our own hands and pulled up a couple chairs to the front of our lane. We still had no table, but at least we could watch each other bowl. read more

AMF Desert Hills Lanes - Lane 21 on a Saturday evening. Note, this was taken about 9pm. At 10pm the house lights go down and the black lights come on. - Bowling Near Me - Phoenix, Arizona