I've been seeing Gabriella Gerbi for over 4 years, and I honestly wouldn't trust my face to anyone…read moreelse. She is THAT good. From day one, she's been incredibly knowledgeable, precise, and honest. She really listens to what you want, explains everything clearly, and never overdoes it. My results are always natural--just refreshed, balanced, and exactly what I'm hoping for. She's consistent, professional, and genuinely cares about her clients. I truly can't say enough positive things about her!

I'm sure the treatments and products were great I came in looking for help with products then…read morefinding out there is a whole cosmetic dermatology center I was excited to book an appointment and ask questions however the lady with the tattoos in the front was sooooooooo rude and she seemed annoyed with me from the beginning she kept rushing me to make an appointment for a few hours later which I couldn't because of my daughters dance recital and then I was hoping maybe to get some products mind you she wouldn't walk me downstairs to go through the products with me. As someone who likes to look at things visually.. which is why I came into the store.. I pulled out my phone to see the inventory because I didn't wanna walk up and down and then she kept rushing me to see what products I wanted.. by this point I was over it.. I came here looking to become a costumer and spend money but the lady really needs to learn costumer service. She made it seem like she had somewhere to be sitting behind a desk. And I was walking around the store downstairs for 5 mins waiting for someone to come help me and no one was to be found till I went upstairs. Yikessss.

From the moment I walked in I knew something was special. The people at the front desk are warm and…read moreinviting. Hard to say how one can feel pampered at check-in, but it's true. The facility is beautiful, clean, and most of all quiet. The steam room is the steamiest I have ever experienced. A friend and I shared the Royal Moroccan bath for two and it was just wonderful. I highly recommend this Spa for a daytime escape.

I made an appointment to get a hydrafacial at Ole Hendriksen and was extremely fortunate to get…read moreMary who is the cutest and sweetest esthetician. She is also incredibly knowledgeable about how to treat different skin types. I HIGHLY recommend booking with her every 2 weeks at this wonderful spa in WeHo.

Yasmin, Mariah, Brynlee, and Montana were all so lovely and professional. They got me set up with…read moreeverything seamlessly and made the entire experience feel easy and welcoming. Yasmin especially deserves a shoutout. She is an incredible PA. Knowledgeable, attentive, and truly caring. She took the time to explain everything thoroughly and made me feel completely comfortable and confident every step of the way. You can tell she genuinely loves what she does, and it shows in the level of care she provides.

Excellent care- before, during AND after!…read more I had been getting B-12 vitamin injections at the Santa Monica Location for a little while and really liked their quick appointment availability, comfortable welcoming offices and friendly staff. I decided to try their injectables rather than continue with my Beverly Hills injector- I hadn't been going to her long enough to really be committed. We all love a one stop shop right? Sunday morning I was like... let me go back to work after this holiday looking *ahem* rested and refreshed (wink wink). Sad to say I am a spur of the moment kind of lady so when I reached out to Cienega Medical for a last minute time slot (as I always do) they didn't have anything available for me in SM buuuuut they could fit me in at the WEHO location in about an hour and a half. Sweet! I made my way over and you know how holiday traffic is in LA ~ a total breeze ~ so I arrived way earlier than I thought I would. They were happy to fit me in for an express facial as well! Winning! They were welcoming and pleasant- unlike the week or two wait I was getting used to at my BH clinic and the exasperation they'd give me when I wanted to add a spur of the moment service. (Girl if you don't take this money and fire up these stray chin hairs, come on... I booked a Brazilian how much worse can the chin be? dang) Anyway... My facial with Nicole was lovely and she was careful of my lash extensions but injectables is what we're here to talk about right? Its hard to mess up a facial but needles? Girrrrl I wanna talk about it first. Yasmin was knowledgeable and personable and not only listened to, but clarified my statements about my concerns. She made some recommendations regarding some areas I had been concerned about but I didn't even know there were treatment options for. Sold, ok? The price came back and I was a little shell shocked but hey- I was literally getting double what I had planned for so its not like it was unreasonable. The process was as quick and about as painless/painful as you'd expect injections to be. I'm only two days out but I already see the results coming. All that sounds great right? Well here is the magic of Cienega Medical: Im currently sitting at work bored because we're in the upside down week before the New Year so I was browsing their website and a special caught my eye... A special I was not offered when I was there two days earlier. Now I'm rarely one to complain or haggle on pricing but I was like- wait a minute. Why didn't anybody tell me about that when I was lubricating my credit card with tears? So I bit the bullet and called them to ask why. Honey... their Manager Brittany was like, OH I'm glad you called - that package just started like yesterday! I'll credit your account and you'll get the difference next time you come in, plus I'll throw in a lil extra sumthin sumthin for the trouble. Um ~ What? She was so sweet and forthcoming that I didn't even want the difference back- I had her throw it onto the tip I had left for Yasmin. (I know it was paltry - I'm sorry baby) The whole point of my call was really an exercise in taking my therapist's advice and addressing difficult conversations before they fester into real conflict or repressing my hurt feelings. Nobody wants to feel hoodwinked or taken advantage of and I must say that Cienega Medical Spa is far and above the best MedSpa I have experienced in LA and as a woman pushing 50 who prides herself on looking unquestionably 35 - these ladies are now officially my secret weapon. Special thank you to Nicole, Yasmin and Brittany for making me feel like a person and not just another pain that's paying. I'll be looking forward to seeing you all again! Thank you! This will be a Happy, Healthy New Year Indeed! #35 ~ 4 ~EVA

Mona was super knowledgeable and patient since it was my first time getting a face peel and Botox !…read more I would go again only with Mona !

If I could give this business less than a one star, I would happily I have never in the history of…read moreliving in Los Angeles encountered bad Botox I paid $780 which is usually way more than I would pay the week of the Oscars. it never took. I ended up with creases I didn't have prior. My eyes ended up sagging down. I called them. They wanted me to come in a second time. I did only made the situation worse ended up with the crease now between my eyes and they only gave me a partial refund on my lips. They offered to have me come in a third time I said I no longer trust you I want my money back. Verbally said they would never did I then showed up to their office three times they were never in sent me up to a different location. Spoke to a manager who said oh we certainly don't want small claims or a Yelp or Better Business Bureau and we will get back to you as soon as possible and no one ever did. I am still fighting them this need they need to go out of business. They're awful.

Felicia is without a doubt one of the best in aestheticians. I love having my facials done by her…read moreand while waxing can sometimes seem like a possibly terrible experience Felicia makes the whole procedure so easy to endure. I highly recommend her and her business to all who are looking for waxing or other facial services.

Always a pleasant experience. Felicia is quick friendly and good. You can tell she's experienced :)read more

The best facial service in LA and wonderful staff!!…read more I visited Gloria Skincare and had a wonderful experience! I was referred by a friend and heard many great things about this spa. From the moment I walked in, Lydia the receptionist was so friendly and welcoming. The lobby was clean and beautifully decorated. I also noticed how organized the product displays were. I met with Manager Jennifer for a complimentary consultation. She was so knowledgeable and informative. She recommended me products from DBH and Dr. Grandel. I had the Karis facial for anti-aging and skin rejuvenation by Esthetician Michelle. Michelle was so incredible! She was kind and had skilled techniques. It was so relaxing and my skin felt hydrated, refreshed, and noticeably brighter afterward. The entire experience felt luxurious and personalized. I will definitely be coming back and recommending to my friends and family. Thank you again for the wonderful experience!

TLDR: service is fine, but they will try to bully you for a tip…read more I purchased a 90 minute facial via Groupon. When I called to make an appointment and was asked for the voucher information over the phone. I found that a little odd and decided to provide that info at appointment time. I was serviced by Eva. Overall the facial and little massage of the back and arms was great. There were some moments the facial massage was a little too much pressure for the neck/face area, but I was overall pleased with the experience. Once the service was complete Eva TOLD me to leave a tip of at least 20 percent. I responded "I intended to tip anyhow because I enjoyed my service, but you cannot tell me to tip or how much." I left the tip in an envelope where all these signs about tipping are in the service room. After I returned to the reception area Eva is waiting for aggressively pointing at the tip envelope. The lady at the front desk asked how my service was. I replied" I enjoyed my service, but after being told to tip and how much in the service room and now Eva pointing at the tip envelopes I'm very annoyed. A tip is not required." At this point I wished I had left no tip at all. This was a ridiculous end to what thought would be a great experience. If your staff wants a certain amount per person then include it in the price or don't promote on Groupon. No one wants to be harassed for a tip.

Oxsana was amazing. I booked a body scrub and a Swedish massage. The body scrub felt amazing and…read moreleft my skin so soft. The wet room was fantastic,the rain shower head was a very nice experience. The massage was so relaxing. I would recommend Raya for all your spa needs. Thank you Oxsana you are the best!!

Hadn't been to Raya in over six months came today got a facial . I tried this new girl and…read moreunfortunately she didn't extract me like the previous times that I've been there. I came home to the same pimple I had when I went to Raya so I had to extract it myself. Very disappointed do I love Raya Yes, could that girl have done better absolutely. My one star is the reflection of the girl that did my Facial

Absolutely an amazing place to get any type of skincare treatment done to your face!!…read more Everyone is super sweet and helpful! I came here with my siblings and they truly go above and beyond for their customers, from the skin analysis to the actual treatment everything was so simple and easy to understand. Hanna was absolutely fantastic super sweet and just amazing overall :) I will definitely be coming back soon!!

to a taste of what it's like at Hanok. The skin analysis surprised me because I was able to see how…read moremy skin quality was in different metrics from electricity, hydration, pore size, etc. They did a great job in the decor and ambiance. My facial was extremely thorough and the extractions were very gentle and painless. I usually do hydrafacials but I kinda like the Korean aqua peel version more. I also loved the variety of tools used, very high tech. I fell asleep in my lymphatic massage. There was like 10 different steps in a 90 min relaxing facial. Arrive 15 min early for intake form and for your skin analysis! You definitely don't want to skip the analysis so make sure you come ahead of time for that. The tea pot at the end with different korean loose leaf leaves that you can smell was a nice touch. Definitely come here if you want an elevated facial but want an intro to Korean products and techniques. It's a little on the pricier end but worth it for a splurge sesh. They also have more med spa treatments like rejuran, potenza RF microneedling, picosure laser, Botox.