From our first contact, each person was very professional and very kind. Doah was extremely…read morethorough in her explanations when she came out. No pressure -- just a clear explanation of the options. We were able to get the stairlift installed a few days later. The communications were great about arrival times and the guys were so efficient when they came. We have been very pleased with the Bruno lift. It's an absolute game-changer and we are grateful for this company.

Very professional knowledgeable and helpful! He came in…read moretime answered ask our questions and even g save us few new suggestions. ​

Pretty nice rental spot for scooters…read more My father in law had leg issues and couldn't walk long distances. We called Disneyland and they said they can't guarantee availability for scooters as it is first come first serve. So we went with an outside company for renting scooters. This place is really close to Disneyland, basically 1 traffic light away, walking distance. It is situated right now to the official drop off area for Disneyland. The price is reasonable. Staff are reasonably friendly. The booking process was smooth. The scooters were well maintained, and kept clean. No issues in terms of using the scooters. Overall, a great place to rent scooters.

A couple of months ago, I sprained my ankle badly and unfortunately it happened around the time I…read morehad a Disney trip planned. I found One Stop Mobility and what attracted me was its proximity to Disneyland Resort. It's located within the Camelot Inn and Suites right across the street from the parks. When you turn into the hotel, you'll pass the parking attendant and it's on the right side towards the back of the parking lot. You can't miss it because there are a ton of scooters outside the office. I submitted a request online two days before my visit, and they called me back later the same day. Someone helped me book the scooter rental over the phone. I wish you could do this online because you have to provide your credit card details to the representative that calls you back. They'll ask for your arrival window, and I recommend going first thing in the morning. I arrived a few minutes before they opened at 7:00 AM, and I waited about 15 minutes because there was one person in front of me. The scooter is fully charged when you check it out. They'll provide an overview on how to use the scooter, which is super helpful. How to turn it on, move forward, reverse, break, and adjust the seat. If you need to transport it, the scooter can break down, but it is SO heavy. You'll need two people to get this into a van, SUV, or truck. It has a speed dial, and let me tell you the max speed goes FAST, so be careful if you're on that setting. The turn radius is excellent for the scooters, I didn't have any trouble navigating sharp turns for some of the lines in the parks. My visit to the park started at 7:30 am and we left around 4:00 pm. The charge was still full, so if you're looking to rent one of these for a couple of days, this battery has enough power for that. I paid about $70 for a day rental, but that's because I added the scooter insurance ($10). I personally don't think you need this if you're just going to Disneyland Resort. I had no issues during my visit. I do think it's smart to add it if you're transporting the scooter in a vehicle to use at another location. If you leave the scooter unattended at the park, be sure to just take the key with you. You can return the scooter outside of business hours. You'll leave the scooter next to the office and leave the key with the hotel front desk.

Used soaring scooter the past 3 visits to CA Disneyland. They always made a availabilities to…read moreprovide scooter needs. Drop off and pick ups were always flexible and convenient. One of the older scooters I used was a little uncomfortable, they made a quick effort to have it replace. Recommend this company

This place is the BIGGEST SCAM!! Do not use their services. They gave us a damaged scooter but out…read moreof desperation we took it. The arm rests were broken, there was damaged all over. When returning the scooter I informed the person from there company we lost the arm rest at the park due to them not being attached properly. I was told that since they delivered a damaged scooter and just threw whatever left over arms they had at their store; I would not be charged for the missing arm rest. When I get back home I see the charge on my card. I call them and ask to speak to the manger Chris. After informing me he will call me back after speaking to the "owner", I get a text message. Very unprofessional. As he informs me of their "generosity of the discounts" they gave us. I have to then correct him. Chris tell me they gave us 2 scooter for the price of 1. I never ordered 2 scooters. His dates were inaccurate and tried to say we're used something we never received. They try to add false information and fake reservations to seem well-intentioned. Since he has no decency to call me back I proceed to call him back our conversation lead to false information and Chris proceeds to curse and use profanity as their "general manager". -Lack of customer service -Lied and allegations -Extra charges -Profanity and rudeness -Faulty equipment Are all the things you will receive if you use their services.

I have received a full refund for the medical lift chair which was never delivered. The situation…read morewith them is resolved.

We're all getting older, it's a fact that's not always fun…read more However, businesses like this make that transition a little easier, both physically and mentally. Donovan is an empathetic, understanding person who greets you, finds out your needs, and provides you with what you seek, quickly and helpfully. I found and purchased what I needed here, and did so in an inviting space. The experience was painless, and I left with the appliance that I really needed. This business deserves your business. Stop in, and they will take great care of you.

Paul was incredibly helpful and willing to work with me to get what my father needed.read more

I was in town with my daughter who had an injury and we needed a new knee scooter so she could get…read morearound Disneyland safely. Paul came to the rescue and helped source an off road model which didn't end up working out. He was so kind to exchange that one for a regular terrain knee scooter and helped to process the refund for me. He is sincere and caring and will go above beyond for his customers.

I called what I believed to be the Anaheim Office for this company to install a ramp for my husband…read morewho has Parkinson's. The experience started out well. The foreman they sent named Alek was terrific, but for some reason I had to deal with a lady named Doris in San Antonio to get my estimate. She was diligent and helpful, though, no problem. However when I tried to get clarification on how the ramp would fit and get reassurance that the company backed its work, I got a call from a lady named Nelly who was obnoxious and kept shouting that "she had addressed all my concerns" (she had not). When I tried to order the job, no one returned my call and Eric Smith who I had emailed never bothered to reply. Up to you to decide if you want to be treated this way.

Before I found Next Day Access, I had already called 3 other companies ( but they were based in…read moreLaguna, Irvine and Laguna Niguel) and they had nothing available this week( I called in a Monday). Then I called Next Day Access and was happy to hear they were in Anaheim so next door to me. Doris was very accommodating and found me a technician that could come between 9-11 on Wed. The technicians came at 8:55 am ( what a wonderful surprise) and they were both very polite and professional. After determining both my batteries had to be replaced they called around to see if they could locate replacement batteries. They came back in the afternoon to install the batteries and finish the service. I called the office back later to mention that the seat still felt wobbly and Doris made sure that they came back the next day and now my seat is perfect! I recommend this company 100%. My experience tells me that my satisfaction is very important to them and that I am 100% satisfied with the job. They will be my go to for all future needs with my stairlift as the company that installed my stairlift 10 yrs ago is no longer in business. I am so grateful to have found them. I have a Bruno outdoor stairlift.

After Andrew took over when Jerry retired, he was so helpful. He took care of my husband's scooter…read morewhen it broke down and ironically mine had the same issue as soon as we got his back. He was very accommodating and helped us with a loaner when we needed it while ours was out of commission. He gave them both a much needed tune up and we are so grateful. So thankful we found his number and now we know where to go for all our scooter needs.

Great pick up location, prices match other locations in the area, you can pay to park your car for…read morethe day. Scooters are best up, they have broken headlight, tape on steering bar, metal baseboard edges are bent out of place, flair out or up, you have to remember not cut yourself when you get in/out. It works, but that's it. Tear in seat, headlight didn't work on dark ride lines like haunted mansion. Returned early at dusk. Didn't want to travel the path back to hotel in the dark. I mentioned the sharp edges at pick up too. But the person ignored me. When I turned it in, the males response was it worked, right. I said yes it got me there and back. But it looks like it was run over. He said it was a 2013.

Great service and lots of products. Staff very helpful and convenient location with plenty of…read moreparking

They don't answer their phone when you call you leave a message. We went down there in person and…read moreit said would be back in two hours. So tell me that's not a way to run a business you need to be open so thank you. I'll go somewhere else.

So weird I can't find my previous review of Sunrise. But if I recall, what I said was...THEY ARE…read moreTHE BEST. They are very attentive. You feel like you are dealing with a small family company. Adriana is so helpful and personable. They always get you what you need, and when you're dealing with oxygen, you need it fast. I've been so happy with them. Keck USC got a new respiratory therapist and he suggested we switch to Apria. Don't do it. You'll be sorry. No sense of urgency AND YOU'RE DEALING WITH THE LIFE AND DEATH AIR THAT WE BREATHE. Sunrise understands this. I'm switching back to them. And I'm going to breathe so much easier :)

Very helpful staff. I come here to talk to Bob and order parts for my mom's scooter Best prices…read moreand they have everything.