Encountered a fraudulent transaction made by one of their towers. Poor customer service.read more

My Mustang was towed to this place because of an expired tag. It hadn't been driven for quite a…read morewhile, so I hadn't registered it. My husband had passed away and things were very tight at the time. A friend had gotten it running and drove it home to Livermore to make additional repairs. It was parked on private property behind a truck. The truck needed out so the Mustang was pulled out, the truck moved and the Mustang was going back into the driveway, when Livermore PD caught it moving on the street. It seemed like they were sitting there waiting! Anyway, First St Tow hooked it up and took it away about 9:00pm. The crappy part was that they charged a whole day storage for 2 hours! That is ridiculous!! I am a disabled senior citizen and funds can get really tight! We went to get it, but the only employee was out doing another tow, so we had to wait over an hour. The driver got back after 5:00, and even though we had been waiting since BEFORE he left, they closed and charged us another day storage! What an absolute rip-off!!! And certainly the absolute worst customer service to be found! Try anyplace else but this place!!!

David is awesome, professional and kind. He was able to come pick up my van within 30 minutes of…read moreour first conversation. The process was quick and I really appreciate the friendly help during a stressful moment. Thank you for the tow!

David came out one night and hauled my my car off the freeway.. very courageous and professional!…read moreHe took care of the safety of my car and got me to where I needed to go where to get my car repaired.. thank you again David and keep up the good work and please stay safe out there.. Santa Rita Tow yall got a good driver there!

Golden State Fleet is the Best! I got myself into a unique situation where my inoperable classic…read morecar had rolled down the driveway and had gotten stuck on a curb. After trying, unsuccessfully, to get my car to move, my husband called Golden State Fleet for assistance. Sean showed up within 20 minutes of the call. I cannot say enough about how fantastic of a job he did. He was so polite and professional. He checked out the situation and knew right away what to do. He was able to get my car off the curb and to a safe parked location until I was able to get my car started again. Sean's professionalism and knowledge made me feel comfortable when he was handling my classic car. He used extra care to protect my tailpipes while loading the car on the bed of his truck. He was careful loading and unloading my car. If you find yourself in need of a tow or getting yourself out of a sticky situation, I highly recommend Golden State Fleet!

My vehicle ended up here after an accident, and due to some serious delays and mishandling on the…read moreinsurance side, the situation became far more complicated than it ever should have been. They absolutely did not create the problem -- but they still worked with me to help find a reasonable resolution when they didn't have to. That meant a lot. April, the operations manager, is very kind, fair, and personable and helped me navigate the logistics of having a salvage company come and pick up the vehicle. These are the nicest people you hope you never have to deal with -- but if you do find yourself needing a tow yard, you'll be in good hands here.

After my tire completely blew out and went flat, I was stuck on a major highway at a bend. It was…read morepretty scary and I was anxious to get some help. Russ showed up about 20 mins after I called and he was very sweet. He got me on the tow truck right away, drove me over to a rest area and changed my tire quickly. After 20 mins and $225, I was back on the road. Unfortunately, I didn't have a spare tire but rather a donut. Russ was concerned about the car drive I had home and I could just tell he really cared. He was a sweet man and I felt a little more comforted after a shit show of a day. Lol Thank you so much for your help Russ!

Absolutely the worst experience I've ever had with a towing company. They towed my car from a spot…read moreI had every right to park in, and when I called to sort it out, the nightmare really began. They charge ridiculous fees to get my vehicle, they started calling me repeatedly--It turned into straight-up harassment. They are being reported to every single agency and spam site online.

Requested service, delay delay delay for many hours finally too late to get to dealer before…read moreclosing at 7 pm. Cancelled. Very disappointed just thankful I wasn't sitting along a road somewhere Insurance found different carrier that promptly came

Had a car issue and needed a tow, GEICO assigned United Towing Service in Livermore to me…read more The time to wait said 2 hours, but he arrived 30 minutes early. After he inspected the car, he hooked it up and we were off, the whole process was fairly quick. The driver was very personable, so we talked most of the way to my place. The whole process was very good and timely!!

Mandelson Autobody did a great job on my 2021 Toyota Camry, after I was rear ended. I've been…read morebrining my cars to Mandelson for years, and they have always exceeded my expectations.

I felt like making some changes after 10 years. Jose and…read moreVictor were very helpful. I've had no issues with my new body kit after driving 5000+ miles. Their work is reliable and fast. Price is reasonable and location is safe to leave your car.

This is my second time taking my Tesla Model 3 to B&S Hacienda Auto Body in Dublin. This time,…read morethere was significant damage to the font right headlamp/bumper/etc. due to a car running into me as I was entering a lane. There was a lot of damage that I thought would be very costly, and take at least two months to repair. Thanks to the great work of the team, insurance came through and the work was completed in just a few weeks. The car looks like new! I am always so pleased with their customer service and work product. I highly recommend this body shop if you're looking for really strong quality work and great car to both your car and you as a person.

Stellar work and service from Melanie, Josh and the staff at B&S. I'm very picky about body work…read moreand I took my wife's new Lexus here for a rear end repair as they are a Lexus/BMW certified body shop. Melanie helped ensure that our vehicle was fixed correctly as the other party's insurance wanted to cut corners. I highly recommended body shop. Thank you very much for all of your help, Melanie and Josh.

My stolen motorcycle was recovered and then towed by R Lance towing…read more Jeff, the manager, he went me through all the steps and details and helped me with the bike! Don't even think twice, call R Lance Towing if you need any help on the road! I appreciate people like Jeff and wish him business growth!

Sean is amazing! He is kind-mannered, punctual, experienced and knows what he is doing. My car got…read morestuck inside the garage in a tricky situation. Sean was able to take care of it easily while other people I spoke with before him did not have a clue. I'm glad I hired R.Lance Towing.