Don't any of the wait staff ever look up? I'm a freaking customer and they are all huddled together talking behind the bar. After about 10 minutes, we managed to get someone's attention and we placed our orders. Angus burger, Turkey burger, two kids meals, and a shrimp and grits.
40 minutes in, no food and our table still had the previous customers dishes sitting there in plain sight. No waters, no attempt to clean up, and no customer service to speak of. We sat down at 8:00 and the kids are starving and cranky.
One guy kept going back to the POS machine for no real reason that I could think of. He didn't take any orders and just stood there playing with the screen.
After complaining about the long wait, we got some weird comment that they don't make the food here and he'll try to expedite it. 15 minutes later, the two Turkey burgers come out. Most normal places would bring the kid food first. This place is different, kids meals come last.
The kids ordered lemonade and it was fizzy margarita mix. Really? Kids were not happy. It took roughly 5 minutes for the drinks to appear despite the bar being literally 3 feet away from where we were sitting. The tender was just standing around joking with his buddies and we had to remind him that we had drink orders to fill.
This apparently reminded him that he needed cups to serve the lemonades in so this is the point where the table was finally cleaned. Seriously, it was a total disaster.
Angus burger was ordered medium and it arrived as cardboard. It had absolutely no seasoning or nutritional value. It was dry, tasteless, and totally not worth it. Lucky for me, I got food you can eat with your hands but others in our group were not so fotunate. The table was finally cleaned up but once the food came, the server disappeared and didn't give us any tableware. No knife, forks, spoons, napkins, etc... nothing. He just brought the food and left. WTF! Seriously? We had to get up from the table and track someone down to get us utensils.
Turkey burger was TERRIBLE. Meat was pink but somehow totally overcooked to the point where the dining table looked more appetizing. After tasting it, the table definitely would have been better. At least the table was seasoned with crumbs from the diners who ate at our table before us. The shrimp and grits were apparently not bad, but I didn't have the appetite to try.
If you like to fight for attention or like waiting for food that is both tasteless and expensive, this is your place. If you want a real burger, go down to the mall across the street, save some dough, and make your mouth happy.
We finished dinner at 10:30. I kid you not. Do not eat here. read more