I called Anchor based on the Yelp review rating and I admit they arrived same day at the time stated. All I had was two leaking faucets in the same bathroom and I just wanted to fix the leaks. Unfortunately the tech that arrived simply pulled the handles off in the shower and said he couldn't identify the brand. He didn't even bother to pull the stems out to see if a simple rubber o-ring would fix the issue. Instead he immediately went to complete replacement recommendation at a cost of $1037 bucks. And he didn't even look at the sink. He just recommended complete replacement on that one for a cost of $512 bucks. I politely declined his recommendations and paid a $65 dollar service call. All that was accomplished was a few pictures and the removal of three shower handles which was something I could have done myself. So for timely response in arriving quickly Anchor Plumbing rates very well. As for work performed while at the job and providing realistic recommendations they rate pretty low in my opinion. I mean, really? Not to even remove one stem to assess the actual problem before moving to a $1000 dollar repair? Come on. Really? read more

They came in within days after I called, and took care of my issue quickly and easily in my technician was super great and very transparent

They came by and charged me $500 to run a camera down the pipes. They advised me there was a section holding water but I never heard back from anyone after that. I followed up several times with no call backs on the extent of the issue. I am having to work with another place to assist and determine if the problem is really present. read more

Such a great experience with Anchor Plumbing! We had a major water leak that needed a water line reroute. The price from Anchor Plumbing was half of what the large companies wanted. I was able to bundle in a new water heater for still less than other quotes of the reroute alone. The plumbers had great personalities and the job went smoothly. No additional cost increase from the original quote. I trust this company to do the right thing so I'll use them for future plumbing projects. read more

Very happy with the service. We recently bought a new house and have had a tough time getting contractors to come out to give estimates etc. they came out when they said they would, they were knowledgeable and got the job done in a timely manor. Cleaned up after themselves and it looked great. I would use them again for future work! read more

Pros: prompt service. I was able to call and have someone service the leak in the same day. Staff was courteous. Cons: pricing felt like borderline highway robbery. I had a leak just off the water meter. I exposed and discovered the leak, a pvc 90 degree even calling Anchor. I was quoted 65 dollar service fee and 668 dollars... Around 730 total to fix this l the leak. The only reason I agreed to the estimate was I didn't wish to wait another week for someone else to make it out. TLDR: I won't be using these folks again read more

Joseph and Ferson were awesome! Replaced A broken water softener and heater quickly! Pricing was more than fair for a heat pump water heater installation read more

The technicians were courteous and helpful with replacing a disposal in my kitchen sink and a dripping faucet in the bathroom. They took the time to explain what might be happening with the plumbing before beginning the work. The communication about the upcoming appointment was timely. read more

Our toilet was running and it wouldn't stop. I called Anchor Plumbing late in the afternoon and they scheduled a technician for the next day. Brandon was very helpful and courteous. I highly recommend Anchor Plumbing. read more

I went to these guys because the Yelp reviews looked good. Wow, was I disappointed. These guys charged over $2,000 (Mostly labor) for a job that they told me was going to take 5 hours, but then the guy called me about 90 minutes after starting and said 'yep', we're all done'. What a joke. Stay AWAY. read more

Service was prompt and thorough. I think we were overcharged by over $100 since it was just a wax ring replacement for a toilet leaking at the base. But it was a holiday weekend and wanted to avoid it becoming an emergency. In future I would do more research before any major plumbing repairs. read more

Ralph and his associate were outstanding! they were able to come by the same day i called about slow draining tubs. They were punctual, professional, experienced and highly skilled! read more

Well I was originally impressed with their business philosophy and service. I had them come out to my house when we 1st moved in about 1 year ago to look at my water pressure assembly outside and a couple of broken toilets. Originally I thought they did great and they advertised their high prices due to their high quality parts and service. I have found over the last year that neither was true :( Pressure Assembly: They installed it outside the house like they should have and then check my Water Heater to drain out. They could drain bc they said it was to old which I understood so I left it at that. Then when I had a different company come out to replace my water heater, they told me when I had the pressure valve installed, the company (anchor) should have told me I needed a backflow canister etc installed... Toilet Fixes: They I stalled new handles that coated 119.00 but BOTH broke with in a year of being installed!! NOT HIGH QUALITY AT ALL!!! The reason I'm now just writing this review is bc all this happened over the course of the last year. read more

Cost a fortune, and took 3 times over 2 days just to fix my PRV valve. It was like 1300$. In hindsight I would have just done it myself. That's a ridiculous amount of money, let alone how long it took. read more

My water heater went kaput and flooded the side of the house. My wife and I were so stressed with another appliance going out. To call someone, it takes time and then you worry about the financial aspect as well. So who are we to call, will it take several days to come out, do you have to miss work to fit in the window they give you? Those questions arose when we started to thumb around, looking for a reliable plumber. You have heard the commercials and the big names, but we know that would be expensive. So we across Anchor Plumbing Services. They responded quickly. It took about an hour after we made the call to the time of their arrival. We were greeted by two men, Brandon and Mason who are some of the nicest Gents you'll ever meet. They were very industrious, polite, and communicative with our needs and helped us in every way. I never had servicemen who were so prompt and well trained, they took away all our stresses and made us at ease. The price was a lot less than major competitors but more so they gave us peace of mind, which is priceless. Thank you Anchor Plumbing Services, you made a friend for life. read more

Responsive, courteous and quality work. I would use again. Friendly staff and clean up after they are done.

Need to improve on their time management and ability to maintain scheduled appointments. Had to call several times to get info on ETA status. After making me wait over 5hrs they wanted to reschedule me the next day. Don't waste your time. There is plenty of other plumbing companies out there that are willing to give you an accurate appointment slot with no hassles. read more

Absolutely recommend. They arrived 15 minutes after initial call and fixed the problem the next day. Unbelievable service.

Our bathroom tub handle broke and the water wouldn't turn off. Looked on YELP for a plumber, contacted Anchor at 9am, Brandon and Mason were at my house by 10am. They were very professional, explained what the problem was and gave me different options to fit my budget and needs. I appreciate their honesty and not being pushy sales guys. I would recommend them. read more

We hired Anchor Plumbing to hook up our sink and garbage disposal after new countertop install. The beat other quotes we got by over $200. The quality of work was excellent. Unfortunately they showed up for the install maskless. When I asked if they were vaccinated they said no so I asked them to wear masks. They didn't even have masks with them! We had to give them two of our disposable masks. So despite the websites claim of techs wearing protective gear, it isn't happening, not even among their unvaccinated staff. This home is my father's home, who died from COVID, making this a pretty offensive lapse in everyone's safety. If they did it at my house, they are for sure walking boldly into every other clients house unvaccinated and unmasked. read more

A plumbing emergency is the last thing you want. A plumbing emergency blocking a new washing machine from being installed is just mean. The folks at Anchor Plumbing made it right. Timely, professional, and knowledgable, the Anchor folks addressed the issue, and our new washing machine was hard at work within a day. Great team! read more

Fast and friendly service. Completed project quickly. Will use Anchor plumbing in the future.

Our master bathroom shower was leaking into our kitchen. I called several different plumbers, but Anchor was not only the cheapest for a service call but also they could come out the next morning. Dakota and Alex showed up right at 9 am, Dakota was very knowledgeable and explained what our options were but also what he would recommend in our case. They repiped our shower for us in a matter of a few hours, we have a new valve and no more leaks! We're extremely pleased with their service and will definitely be using them again for future plumbing services. Highly recommend!! read more

We received a prompt response and great service from Anchor Plumbing! Paul responded quickly through Yelp and I was able to schedule a service visit within less than 24 hours. Khameron was professional and provided options and an accurate quote before starting the repair. My family and I were very happy with the results and the great service! Highly recommend Anchor Plumbing Services! read more

My Pressure Relief Valve (PRV) went out on Sunday night! Made an appointment with Anchor Plumbing first thing the next morning for between noon and 4:00pm that day. I got a phone call at around 9:00am saying they could come early. Adam & Tyler showed up enthusiastic about the job and explained everything and made recommendations to consider. The pricing was reasonable, considering the extra work that needed to be done! They finished up the work in about 2 hrs and even found the time to take care of my neighbor as well! Great work Anchor Plumbing on having such a professional team and going the extra mile! read more

I chose Anchor based on their amazing rating here. They did not disappoint. They were quick to respond and were out immediately the next day. Plumbing problems are never fun, but a reputable company that takes care of you certainly makes it better. Thanks Anchor. read more

Contacted Anchor for a simple quote for a standard hydrostatic test. Person answering the phone said that only a technician could give pricing and that was only by meeting them at the house. Have gotten other quotes over the phone and online without a problem from competitors, I will not be using Anchor. Why would I spend my time to go out and meet their technician for a job that is easy to give a quote on and potentially waste my time if I don't agree to/like their price? Update: After seeing my initial 2 star review, received a call from the technician who was able to give me a quote. Updating my review to 4 stars since they took the time to call me back. read more

Super impressed! Pete K. did an awesome job. They responded quickly, arrived on time, received a text with who they dispatched along with a photo and little bio which I thought was a nice touch and they were fairly priced. After the install, I was talking to a friend who had her water heater replaced the day before, and I paid $500 less with Anchor than she paid for a smaller tank!! Thanks Anchor and Pete! :) read more

I have them quote a very simple job requiring them to undo a straight string of simple plumbing remove and replace. Their quote was 10 times what I thought it should be. I will never request their services again because their costs are way out of line with reality. I finally found a plumbe (Will fix it) that did the job for 1/2 of their lowest quote. They do have very big nice trucks however. Based on cost I will give them a zero out of 10 rating. read more

I want to say thank you to Brandon from anchor plumbing services. Took all my anxieties away. Very knowledgeable, and professional. Explained The issues that we're going on in my house, and fixed the problem in my upstairs bathroom. I was very content with Brandon work ethics. Thank you anchor plumbing services. I definitely recommend Anchor Plumbing Services to everyone. read more

Really great customer service! I had a massive hair/ soap scum clog in my shower that I had already attempted to remove on my own (took out the shower guard and vacuumed out everything I could) but was still standing in a pool with every shower. They were able remove the clog in a little under an hour, stayed to make sure the drain stayed clear several minutes, and gave me some product recommendations. Very professional, efficient, and friendly. Thanks Pete! Of note, I did thing the clog removal was a little pricy ($280) but hopefully it stays gone for a while. read more

I noticed my water heater had a slow leak and was beginning to pool in my garage. Checked Yelp for the best plumbers in San Antonio and Anchor was right up there. I called and Liz set me up with an appointment window for that afternoon. She was very friendly and helpful on the phone. The technicians called me when they were on the way, giving me about a 25 minute notice. They were able to determine the issue and give me a course of action quickly. They offer a military discount as well. read more

I had used Anchor Plumbing in the past with great results, and had even recommended them to others. I accidentally turned off my water heater and could not get it relit, so when it came time to call for repair, I called them first. They scheduled an appointment and said they would arrive 10am . That would have worked for me. The day before the appointment they sent me a text saying that they would show up between 10 and 12. So, not 10 am as agreed? It's kinda like not dealing off the top of the deck, right, but ...ok. So I sat around for two hours thinking... Is this the Spectrum cable guy or what. He was a no-show. Well, I've already missed two hours of work so... I received a call later, but I was already busy making up for lost time, and said they could try and reschedule if they wanted, but didn't appreciate them not keeping their word. Never heard anything else from them. Naturally, I wasn't going to waste time calling them again, so I called ABC Services, they came out the same day, promptly, and showed up when they said they would, and quickly and efficiently fixed the problem, and gave me an estimate for future work. And they didn't charge me for their effort or waste my time. ABC Services is awesome, Anchor was not. read more

I had a clogged drain from my washing machine and Adam and Taylor came to get the job done.. They did an outstanding job diagnosing the problem. I watched as the camera went down the pipe and saw the debri that was clogging it up. They were able to get the machine on the roof and get my clog unstoppable. They were very professional. I really appreciated their customer service from the text showing a picture of who they are with a description about them to a phone call that they were on the way. When they were here they even gave me some pointers as a home owner. They have definitely earned my business and a high reccomendation. Keep up the good work guys!!! read more

Being a new homeowner, I never knew the amount of things I DIDN'T know, such as how to install a water softener system to a pre-plumbed house. Well needless to say, after 2 hours of setting it up and getting it ready to hook up, I needed help with connecting it to the plumbing system. Anchor Plumbing Services provided a reasonable quote, quick service and the two who came to install were extremely professional. On top of installing the water softener system to the house, one of the two installers also helped me with securing a washing machine hose which had come out of the wall during a wash cycle and spilled water everywhere throughout my house while I was out. The technician was nice enough to explain how the issue can happen and secured it for me with a zip tie...adding peace of mind and gaining information on how to prevent that from happening again. Fast forward three months, I received a letter from Paul Arguijo stating during an audit they noticed I had been overcharged and sent me back a check. This not only shows the integrity of this company but that they truly appreciate their customers. I almost feel bad taking the refund since they charged me less for the install (since it was already put together and I had all the supplies), put in the 5 bags of salt afterwards (which those things are not light) and secured a water hose for me without question. Thank you Anchor Plumbing! You have a customer for life! read more

Anchor Plumbing Services - Water Purification Services Near Me - Helotes, Texas

My guys [Henry & Taylor) were awesome as usual. Very professional and folled Covid best practices. I would recommend Anchor Plumbing to any newcomers to the area. Always Great Service! read more

We were having issues with a kitchen sink that wasn't draining. I sent a message through Yelp and contacted Anchor Plumbing. Paul responded quickly and I was given an estimate for the work. Then, we set a date and time for service. Alex and his partner gave a courtesy call before coming and were right on schedule. I had a few questions answered. They were courteous and worked quickly and concisely. We were pleased with everything about Anchor Plumbing and if need arises I would call Paul again. read more

Absolute professionals: They showed up wearing masks and booties for their feet as well. They listened to my concerns, answered my questions, then diagnosed the problem - all while not trying to "sell me" on unnecessary repairs. They honored me by winning my TRUST. Absolutely recommend Anchor Plumbing: they'll be my "go-to" for any future concerns. read more

Prices are high - esp for a clogged drain. The guys that came out were super Knowledgeable and helped us understand why the situation occurred. I'd give higher stars if the prices weren't so high(nearly $300 for a clogged drain - way too much). But they we're very receptive!l and very professional. read more

Called these guys to fix a badly clogged sink. They arrived right on time and took care of the sink very quickly. Pricing was fair and I was pleased with their work. Finally found my go-to plumbers! read more