I have been a multi-year client of the Vista Dental office and the team deserves the "full 5…read morestars". This period includes Dr. Thomas and recently, the transition to Dr. Vong and Dr. Avendano. Bruna has been my routine hygienist and her technical skills are brilliant, top-notch. In particular, her ability to sonically clean and to measure my receding gums with the absolute minimum of discomfort speaks to her fabulous technique. In a joking fashion, sometimes I think she's just saying the numbers because there is no sensation while probing the gum line. Additionally, I want to mention Amber and Jada who filled-in for Bruna during a recent absence and they too, demonstrated a high level of technical skill and competence. More recently, I needed updates to 6 existing fillings and had been a little reluctant to have this work completed. Dr. Avendano and his assistant Crystal were "beyond my expectations". As a team, they were fast, efficient, and treated me in a manner that ensured I was comfortable before and during the procedure. Most impressive to me was Dr. A's ability to deliver anesthesia by needle with NO sensation of a needle prick. I was aware that he was working in my mouth to prepare for the procedure and then, "poof", the area was numb. No jab, no pin prick, no burning. His technique is incredible and I remained comfortable for the entire procedure. Should you be facing some over-due dental work, or are simply in need of an excellent hygienist, I would confidently recommend the team at Vista Dental.

The main staff at Vista Dental Care that run their operations, seem to have a hard time listening…read moreto their customers. I am in the IT field and could not help but notice how their data that they're trying to collect from me as excessive and they seem to have lost my data either through negligence or through a hack. I am not sure.. button either case that is a lot of data to lose on a patient. I no longer trust going to this location even though I have been there for many years they seem to have gone through a transition of ownership as well, and that seems to be where everything went south. Their hygienist are fine. It's just the people that run their business in their office.

THANK YOU!!…read more Quality/Quantity - My buddy recommended this place. And it did not disappoint. actually I am so happy to finally find a good dentist! My last one, which I never reviewed, was the WORST experience in my entire life. Message me for details, and that was a referral from another friend. I will go back and let her know about your place. Anyway, Dr Flannery is very professional and patient. I am still slightly traumatized from my last NV dentist so I had many questions. He answered them all and gave me full attention and concern. Came back the next week for my teeth cleaning with Candy and again, another very positive experience. NO pain?!?! Thank you again! Lastly, and just as important, the front office team were also very professional. So happy; I am trying to get my wife to start coming here also! I should get a referral bonus, lol. Ambiance - Decent size location. 8 chairs. 4 on the dental side, 4 on the hygienist side. Plenty of mall parking. Open 5 days a week Mondays through Thursdays from 8am to 4pm and on Fridays from 8am to 1pm. Service - Excellent, see above. Price - I am a cash customer, no health benefits. So $89 for the initial exam and x-rays. $133 for teeth cleaning and fluoride treatment. Reasonable prices. Owner Comment - Congrats on all your success while carrying on after Dr Brunelli's retirement.

Dr. Markoff is really a great person and dentist! She actually cares! Very kind great smileread more

Crazy day at work today and I missed my appointment for a routine cleaning!…read moreRealized at appointment time I had forgotten it so called right away to see if I was able to still come or have to reschedule. I had to leave a voicemail so headed to Sparks hopeful I could get in. I got a call back within ten minutes and was told they would check with my hygienist Faith if it was a possibility and call me back. Yay I was called again and told to come in! Faith switched a patient who came in early with me and was able to take care of me, thank you for the flexibility and I promise I won't miss my next appointment! :)

Have been going for several years, but over the last few years there has always been confusion over…read morewhat my dual insurance will cover, inevitably this has involved me paying more out of pocket than planned. I also found that I had been put on a "treatment plan" that my insurance would not cover, this was a change I was unaware of and certainly would not have agreed to had I been asked. So, make sure you check your bills, and make sure your insurance covers what they are proposing. They also cannot get preapprovals for any procedures (seems strange to me).

Dr. Archer and the associated staff are of an exceptional design. They have collectively offered…read morethe most professional setting/dental work I've seen in many a year. That said, and most importantly, the resolutions they offered my 95 year old Mother re her care was of equal measure. Kudos to all and Dr. Lee for putting together such a stellar team!

A temporary crown put on that came off twice a week for 3 weeks, then the permanent crown comes and…read moreis entirely the wrong color, sitting in an ice cold lobby during winter with snow on the ground as the front door was left cracked open to accommodate an industrial power cord from the office lobby outside to a dog groomer van for Dr. Lee's dog, charged a no show fee of $75 when I had a medical reason verifiable by my doctor. Would you put up with this?

Most important aspect of going to dentists, doctors, well... anywhere, right now during the…read moreCOVID-19 pandemic is the safety. Kuhn Family Dentistry's got it down. I am in the middle of a long moving process, and hence was away from my regular dentist. Then of course my crown comes off. So I asked my friend in town for a recommendation. Her dental surgeon recommended Dr. Kuhn, so I called and asked for help. Everyone I talked to was extremely professional and nice. All forms are online, and that definitely helps to reduce the contacts. They were able to see me in just a few days and fix me up. The entire process, including the treatment itself, was efficient and painless in every way. So glad I found this practice. This will be our family dentist for sure! Highly recommended.

First off, let me say I'm a retired Dental Hygienist, with 35 years of dental experience…read more My first appointment was supposed to be for a new patient exam, and dental cleaning. I arrived on time for my 3:00pm one hour visit. I heard two ladies laughing in the back office and fooling around. At 3:15pm the Hygienist came out to greet me, and seated me in her room. ( the two fooling around were the hygienists) She talked with me, telling me what she is going to do that appt. I told her I had x-rays sent from the previous Dentist. She said the x-rays hadn't been sent. (The front desk told me ahead of my appt. that the x-rays had gotten to their office). At 3:25pm the Dentist came into the room. At this point there was 35 minutes left for my appt. The Dentist, Melissa, said she was going to do a new patient exam. I told Melissa "I guess I'm not having a dental cleaning today because there will not be enough time." Melissa didn't like that too much. ( This office touts one hour cleanings allotted for patients). When the dental exam was completed the Hygienist had 20 minutes remaining. (I was very surprised to hear the Hygienist in the room next door was done with her cleaning and was polishing the patient she brought back. This patient was brought back when I was brought back. That patient got a 20 minute dental cleaning, sadly). My Hygienist started to do a slow full mouth measurement/ probing/ gum measurement. She completed this at 3:55pm. You can see, if I hadn't said to Melissa, there isn't time for a dental cleaning, how I would have gotten a 20 minute cleaning also... and that would have been OK for the Dentist and Hygienist. I was rescheduled for a Dental cleaning when I was done. I scheduled with their only hired/regular/not temporary Hygienist. I learned the Hygienist I saw, and the one in the next room are "TEMPORARY HYGIENISTS" (Hygienists that are hired from an agency). I should have never gone back. The regular Hygienist wasn't thorough. I should have gone with my gut first time experience and found another office. My son had a new patient visit scheduled the following week. He was seen for a new patient exam, x-rays, and dental cleaning. I had the x-rays sent to me, so I have them for my records as well. The x-rays weren't diagnostic/readable. The angle of the x-rays were distorted, and teeth overlapped, so you couldn't see in between the teeth, checking for decay. I got a phone call from Melissa, saying my son needs a two surface filling. She further said my son said that that tooth was bothering him. Melissa said when she took an instrument in-between the two teeth that my son said it was painful.Melissa said she went in there a couple times and "didn't want to go in and check again, because it was painful for your son." I scheduled an appt to have that tooth filled. I looked at the x-rays after the conversation, and was shocked at the poor quality of the x-ray. There is NO way to see clearly if there was decay or not. I called Melissa and asked her how she diagnosed this decay without a diagnostic x-ray, and my boss would have had me retake the film/x-ray. She came back with a sassy "I'm sorry the x-ray isn't up to your standards." I said that the Hygienist should have retaken the x-ray, and could have. I had a bad feeling about this Dentist from the beginning. I sent the x-ray to our Dentist in California to review. He said it "isn't diagnostic at all and he could not tell if there is decay or not!!" I had to go to California for an appt. and scheduled my son to see the Dentist we'd seen for 20+ years. He said he needed to take an x-ray of that area....those teeth on the upper left side. WELL WELL WELL ....NO DECAY AT ALL. Melissa would have put a two sided/two surface filling into a tooth that didn't have ANY decay. She based her diagnosis on a tool/an instrument touching in-between my son's back molars. I again put in a call to Melissa about this. The front desk said she would pass along the message to "call me." TWO WEEKS went by with NO call. I called to be told by the receptionist, Dr. Kuhn had tried to call me a couple times. I said I never saw a missed call. The receptionist then said "Dr. Kuhn went to call a couple times, but didn't because she is VERY busy." I said I would like a call. Another week passed by, and I called this office again. This time the receptionist told me "Dr. Kuhn is just too busy to call you, and if you'd like to talk with her you need to make an appt." I told the receptionist I thought that was ridiculous for me to make an appt. to talk with this Dentist, for 5 minutes was unreasonable , given I'm 25-30 minutes away from their office....an hour round trip. The receptionist said that's it, schedule or not. In all my years of being a Dental Hygienist, I've not seen a Dentist having a patient with a question or comment, make an appointment to discuss. STAY AWAY FROM THIS OFFICE. I'd give ZERO STARS if I could.......

They have the worst manners and are so rude to you make you feel very uncomfortable and make you…read morefeel as if you're not being heard. Dentist was all right. He listened briefly didn't even handle the reason for my teeth hurting. He just gave me a very generic because you are pregnant thing which sucks. Also, for some reason with them, my insurance did not cover deep cleaning, and they were trying to charge me an arm and a leg but when I went somewhere else it was covered. I feel like they're pretty sketchy. I would not recommend them to anyone. Again, staff is so rude and unprofessional

Super unprofessional. They tell me they'll get back to me and never reach out (this has been…read morehappening for months). I receive attitude for asking questions I need answered. Zero hospitality!

I had a disappointing experience at Gentle Dental South Reno…read more The staff was generally professional and polite, but the overall process was frustrating. I wanted to get a second opinion regarding the treatment that was recommended to me. I completely respect that dentists have their own professional recommendations, and I understand they may believe certain procedures are necessary. However, I also believe patients have the right to seek a second opinion before making a decision. Since I currently have no pain, discomfort, or concerns, I asked if I could simply receive the basic cleaning that my insurance covers. I was told they would not provide it because of other treatment recommendations. While I respect their policy, it wasn't the outcome I was hoping for. I then requested copies of my dental records so I could consult another dentist. I was told I needed to sign a release form, which was fine. The office sent the form by email, but it ended up in my spam folder, so I didn't see it until Monday morning. Once I found it, I completed the form and went to the office to obtain my records. Throughout the process, I felt like I had to work much harder than necessary just to get information and access my own records. During one phone call, I explained my situation to an employee, and instead of telling me she was transferring me, I was placed on silence. A different person eventually picked up, and I had to explain everything all over again. Overall, I left feeling like communication could have been much better. I respect the clinical judgment of the providers, but I didn't feel the office made it easy for me to ask questions or obtain my records for a second opinion. Based on my personal experience, I would choose another dental office in the future. And on top I asked I'll be there in 20 min to picked my records and I showed up 1 hour later and still made me wait to do what I asked. So unprofessional service.

Went in for a new patient consult and cleaning. Left with a referral for a root canal for tooth #2…read moreand an estimate for over $900 deep cleaning. Not sure how this was determined, because it was a rushed job. Simply looked at a few teeth with a mirror and made the determination. Did not even have the x-rays in the room to go over. Sought a second opinion from another dentist, who determined that #2 tooth was healthy and #30 was not. The irony is that he used the x-rays taken at Gentle Dental. He also used other methods and conversation that a place emphasizing profit over care would not be concerned about. In any case, this place is either selling services not required or incompetent. Either are disqualifiers. If proper care is expected see a true dentist in private practice and not a dental mill.

Boyfriend had an emergency tooth that needed to be pulled…read more His back molar was broken and in half. Pain started on a Friday and couldn't get into any dentist office over the weekend not even the emergency numbers. We came in first thing Monday morning and was able to get an appointment the next morning. The staff was so friendly and caring. They walked us through everything and went over the payment plans. I highly recommend this place to anyone. It maybe took an hour for everything. They truly care about you and your teeth here. They make sure you are comfortable and not in any pain. Highly recommend to anyone.

was disappointed with my recent experience at this office. When scheduling my appointment, I was…read moretold they accepted my Liberty insurance. Upon arrival, the manager explained they accept Liberty but not Liberty Medicaid -- information that was not shared when I booked. This led to confusion and an unexpected request for payment. Clear communication about insurance details upfront would be very helpful for patients.