I got a Stolen Brownie Sundae with no Pecans and it was delicious! The lady at the window was friendly! The store is so clean and well kept. We enjoyed our experience. Since, it was Tuesday my brother Jonathan got a free iced tea. read more

Andy's Frozen Custard - Stolen Brownie Sundae with no Pecans - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

The ice cream is great but the customer service was terrible. I just left the location as I write this. The kid (no name tag) kept saying "anything else" after every order. Then he checks his phone mid way thru ordering. And in the background you can hear a man yell "four fkn cars!" Didn't even want to bother scanning my QR code for rewards. Idk if ill be back read more

Worth the wait on Saturday night Be patient they are trying their best I got the banana split concrete

Variety of Fun & Classic Flavors to choose from. Size was perfect for me. I had the peach dream & it wasn't too sweet. Not too heavy for a dessert. read more

Andy's Frozen Custard - Peach Dream - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

New flavor alert, Cookie Butter concrete. I was excited to try this flavor and it was super delicious. ! Swirls of caramel and crumbled biscoff cookies. Moderately priced @ 6.79 I( small size) 5/5 read more

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Ordered an avalanche and it was SO worth it. Tried it while we were in town and have considered going back on a day trip.

As fans of Andy's Frozen Custard, we were excited to stop by this location during a recent trip. We've always loved their custard, and I'm happy to say that the custard was just as creamy, rich, and delicious as what we've come to love at our usual spot in Ocoee. We ordered some of our favorite items, and they were consistently delicious read more

Pull into the parking lot, with about a half dozen spots we were able to grab one and get in line for a frozen custard sundae. Only one family in line before us and with the calories listed I changed my mind at least four times and we decided to share! If you want to sell more custard, remove the calories! We are already there... I don't think anyone is counting calories??? Ok, we were shamed into them ;) Anyway, we had the Andy's Ozark Turtle Sundae Andy's frozen custard covered with hot fudge, crème caramel, roasted pecans, and topped with a cherry.it was sinful, delicious and the gal that served it was adorable. So, go when you are ready for sweet, goooeeey, chocolate, caramel, well, just yummy ;) read more

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Only one word! YUMMY! We had a sweet tooth and decided to give Andy's Frozen Custard a try. I'm so glad we did. The choices were numerous. The frozen custard totally hit the spot and will definitely go back. I even downloaded there app and have already earned a free small 1 topping concrete! read more

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Andy's Frozen Custard is a great place for a sweet treat in Lakeland. My wife and I visited here Saturday night with friends. This place was busy! Especially the drive-thru line. We parked and walked up to order at the window. There was a few people around and we looked over the menu. They have a lot of options. Concretes, malts, cones, splits and sundaes. Everything is prepared with the fresh, made in-house custard. They have plenty of specialty flavors as well as the option to make your own delectable delight. My wife and I shared a concrete. I chose the Butter Pecan. It was sweet, soft serve custard in a cup, blended with butter scotch and fresh roasted pecans. It was really good and hit the spot for dessert. I also learned the difference between custard and ice cream. Custard must contain a small amount of pasteurized egg yolk. It's what gives it the smooth and creamy texture. We took a seat outside and ate our treats. The drive-thru line never disappeared and at one point, it was out of the parking lot. A lot of people like Andy's and I now I know why. Andy's is a national chain but I didn't get that vibe visiting here. This looks like an old school ice cream place. It has a mom and pop feel. The neon lights and garage door walls gave it a classic almost 50s parlor style. I'd love to come back here and try the other tasty custard options they have to offer! read more

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Yum yum yum. Thick, creamy and delicious. I did the drive thru and luckily there were only 4 cars ahead of me, which went pretty quickly. The menu had variety of toppings and different sizes. Will definitely go back to try different options. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

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The ice cream selection is nice. I think it's just too sweet. However there's not a lot of places to sit and I don't like taking ice cream treats in my car to go. read more

Ice cream isn't my first dessert choice, but when I want or crave it I usually think of Andy's automatically. Andy's just does it different in the best way. Their ice cream (or excuse me, custard) is thick, smooth and so rich. They have a lot of options of add-ins, and you can make it into a malt which is the selling point for me. I haven't tried a bad thing there yet. And something about that old school garage with the neon lights lit up at night makes the experience even more fun. Beware that if you go anytime in the evening the drive thru line may be precisely ridiculous- it is not uncommon for the line to wrap around the building and pile up onto the busy Florida Avenue road. In fact, it's quite a normal occurrence which is insane. Aaaand now I'm craving ice cream, can you guess from where? read more

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Great frozen custard! I also like the setting - a little open air but under a roof in case of rain.

Won't go back. Was a not So cheap Dairy Queen knock off. Says frozen custard. Just soft serve and not that great. $14 for two small cups. Then they wanted to charge me for a cup of ice water. Really. You charge me that much for two small cups and then want to charge for water. That finished it for me. read more

Heard about this butter pecan concrete that we had to try. We arrived to the frozen custard place and the line was out the door for the drive-through. So we parked and went inside. The cashier was also making some of the treats, so it made the line very long. We finally got to the front and got our ice cream. It was yummy, but it melted very quickly. I think it probably melted when they mixed it up. They have delicious fresh and warm chocolate chip cookies as well. We took pieces of it and dumped it in the ice cream and ate it. It was really yummy. If you are in the area, you definitely need to try this. It seems that their ingredients are nice and pure. It is also very popular in the area and it stayed busy the whole entire time that we were there, even when we were sitting eating. Will definitely try to come back again when I am in the area and try something different! read more

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We've been excited about Andy's opening up since we saw the signs appear on the building lot. It was a long wait, but we were happy that they finally opened, even with the pandemic. They have a drive-thru and a walk-up, but unfortunately no tables right now but there are outside benches under an overhang where you can sit when the weather is nice. That's what we did this weekend. It was sunny and warm, with a lovely breeze, perfect to sit outside and enjoy some freshly made custard. Andy's says they make it fresh every hour and it sure tasted fresh to me. All their ads promoted their "concretes" which are custard desserts mixed with candy, so I had the "BootDaddy" (made with Oreos) and my husband had the "Butter Pecan" (made with pecans and caramel). We ordered mediums but should have ordered smalls. (Our eyes were bigger than our stomachs, but we persevered and ate it all. LOL) The workers inside were nice and efficient. These were amazing. So creamy, so delicious, the ratio of goodies to custard was perfect. I'm still confused why they are called concretes, maybe the color? Definitely not the texture, they were so cool and soft. So good. Wow, I'm drooling, sorry. As you can see from the menu, they have other things, like sundaes, splits, malts, cones, and plenty of ways to bring them to your home freezer. Very tempting... read more

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Great Ice cream! super creaming and gracious amount of ice cream as well as toppings! The customer service was exceptional ! Overall great experience! read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

I like how they have a real person outside to take orders. Been here three times now. First order didn't have a lot of flavor but maybe that was just my taste at the time. I don't remember what I ordered specifically. My second time there the order was the James brownie jackhammer which was very good. This time on June 2nd I went back and wanted to get another James brownie but they didn't put a brownie in it so that was disappointing since that's a big part of it. Also ordered another custard and they messed up that order which was even more annoying. Overall, the custard is great, they just need to get the orders right. read more

Andy's Frozen Custard - Bathrooms outside - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

Located in an old firehouse, Andy's has some great combinations to offer. They also have seasonal flavors. Love the decoration and the custard is also great! Perfect spot to take care of a sweet tooth on a hot Summer night. read more

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No such thing asa $2 vanilla in a cup, 3 years later. We got a kids' custard with strawberries on top for $4.50 at the suggestion of the clerk, for wanting a small splurge. It was about 4 oz and 200 calories before the fruit. It went by quickly but hit the spot. We found menu confusing, appreciated calories listed, disappointed they don't do it for toppings tho. We were the only one there at 4 in the afternoon. Wonder if prices or Mom & Pops are keeping business low. read more

Andy's Frozen Custard - kids ice cream 4 oz small with frozen strawbs on top $4.50 - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

It is so good and we go to Orlando every 4 days and we stop every time and you should get their birthday cake shake can't beat but the worst thing is that theirs a little bit of chocolate on the birthday cake shake and I don't like chocolate to much ok but don't make fun of me and also right next store to mission bbq which is my favorite bbq place and our half way point to Orlando and sometimes we get it on our way back kinda takes forever to drink it also I'm kinda a slow eater and drinker read more

Great place with a lot of different options. My wife has some stomach issues and cannot each most other ice cream locations but the custard doesn't seem to hurt her stomach. My only complaint is the lot and drive thru. Line often wraps around the building and blocks most of the traffic on South Florida. The need to have someone outside taking orders so it's pay, grab and go at the window. read more

Andy's Frozen Custard - Should have thought this out a little better. Line is blocking South Florida. - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

Hale (blue hair) made my concrete 2,nights in a row and I asked for light caramel and fudge. She didn't put any on so I asked for a tiny bit on the side. I was charged $3 last night and she wanted $3 again tonight. I explained that it should have been in there to begin with. She insisted on making a new concrete and was slinging the custard and toppings everywhere. Her attitude was very nasty and she made a complete fool of herself. She got custard all over the outside of the cup and I just threw it away because it was so gross. The rest of the staff is very helpful and nice. Great dessert!! read more

Great service at the custard is awesome. We've tried several items from Andy's Frozen Custard. We've never been disappointed. We have tried others companies, and this one is the best. read more

Close early. Again, and again. Play stupid games - win stupid reviews. This is not the first, second, or third time I have taken the drive to Andy's and found them closed early. Today is Saturday - and winter or not - the Sat hours are advertised in this sign, and online as 11:30pm. At 11:20pm (you can see the clock inside) this place was an already shut down and cleaned up ghost town. No one in sight. The custard is always consistent and very good. Service here has declined steadily since they opened. Sadly i help train companies on customer service and can be very tolerant of poor service as I know it stems from lack of training and over extending your team most of the time. The last time we took the family, the cashier was extremely pushy and rude and we were there during a slow time. She rolled her eyes twice at the order and handed ice cream to my mother so hard it smashed open in my mothers hand and spilled. Another cashier apologized and fixed it. Now they just close early. I've been told "pandemic", "not enough staff", and I'm certain this time it's "hurricane". Too many times to make it ok. Culver's and the New Rita's are both open and have excellent custard. Bye Andy's. read more

Andy's Frozen Custard - Clock says 11:20, sign says open until 11:30... other sign says you get no ice cream because we closed early. - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

Andy's has very good treats. The young women who work there are always sweet and friendly. My only complaint on my last trip was that my malt ended up being a milk shake- someone must have forgotten to put in the malt powder. But we won't let that stop us from visiting again soon read more

Fun atmosphere and amazing desserts! My fave is the stolen brownie sundae with chocolate custard. Kind staff! This place is awesome and usually quite busy (cause they're so good!) read more

Best ice cream I've ever had! If you see a long line and you are deliberating on leaving don't. My favorite is the snow monster (tastes like chocolate covered strawberries)! read more

Andy's Frozen Custard - Small snow monster - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

I don't always eat frozen custard but when I do... A friend suggested this place and I thought it was awesome. Cool variety easy drive through. Great ice creme read more

Great fun! Crazy busy drive thru but they processed orders like real pros!! We had several kinds and they were all amazing. Who doesn't love a Girl Scout cookie custard!! It's like a staple tourist stop for us whenever we are traveling through. Has a great vibe so sitting out front if drive thru isn't your thing. read more

3rd time I visit that they give me the cup with less amount. If I am paying for a medium size is to receive the full cup and not leave some of the ice cream I paid behind the counter. Plus the ice cream is more like a shake than and actual ice cream on how liquid it is. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

I am a huge ice cream person and Andy's Frozen Custard does not disappoint. Everything here is delicious and the staff is warm and friendly. The staff also allows you to customize custards and make your own combinations. I will definitely becoming here again! read more

Wow! First off the building is adorable, 2nd the staff super nice, friendly and fast, 3rd prices are Amazing! And last but most importantly it tastes wonderful!! What a precious find on our way through town. Wish they had one near us. read more

Andy's Frozen Custard - Outside it's just too cute. - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

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great tasting custard ice cream.. fast and friendly service. leaving 4 stars because the messed up my order bad last time. i added toppings to my jackhammer but when i got home the toppings were not added. then i got the peanut butter jack one and it wasn't all the way filled up, was soupy and the toppings were all on the top. i personally recommend adding an extra topping if you like chunky custard. too much plain ice cream for me, i like a topping in almost every bite :) read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Lakeland, Florida

We just moved here from Emmaus PA, and had a craving for a banana split. The employee that took our order was extremely friendly and the custard was delicious! We also used the drive-through, which didn't take long at all, and we went during rush hour. read more

This place is like the Chik-Fil-A of ice cream. It's outstanding and truly the best you'll find in Atlanta. Every single person I've brought here has loved it. The place is well-managed, efficient and friendly. Even if you come when there is a long line, don't worry, because it goes quickly. My husband and I treat ourselves weekly, and it's been delicious every single time. read more

I got the original strawberry banana sundae and it hit the spot. The vanilla frozen custard was rich, creamy, and oh so smooth. The touch of strawberries and sliced bananas gave it a tart and fresh taste which cut some of the creaminess. Give this place a try. I bet it would taste even better with a hot glazed donut from Krispy Kreme. read more

Their Italian ice was so good!! And it was the perfect size! I'm not from the Lakeland area so it was nice to try a new ice cream place that offered multiple things!!! 10/10 read more

Love their frozen custard, and they are so nice, I'm addicted and the nice thing is you can eat outside on a bench or go the drive through, even though they are mostly packed service is fast, they will come to your car and get your order,, awesome place read more