We had an Andy's near our house in Illinois so when we found this one, we had to go. I'm a chocolate malt kinda guy but my wife likes the James Brownie Funky Jackhammer. it's Andy's frozen custard blended with creamy peanut butter and brownies, then filled with hot fudge. You can't go wrong with that. The day I went it was kind of late, and kind of not really an ice cream kind of night, so there was no line, and I got my order within minutes. So that was nice. I'll probably be back, because who doesn't like soft serve custard? read more

Pretty good ice cream, they have a lot of options to choose from. I wish they had more seating instead of just a few benches. Also weird that they charge .39 cents for a cup of water. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

Long time customer of Andy's but today we had a very underwhelming experience. My usual order of a cup of chocolate frozen Custard 2 scoops was about half of what I've always had in the past. My wife & I spent $11plus for my tiny custard & her Blackberry cobbler Sundae. Sundae was very good, but my cup was way smaller. I asked the young girl when she handed it to me "this is a double"? Yep she said. I love supporting local businesses but honestly, this was so disappointing and not worth the money we spent for an Andy's treat. I know costs are up, but you NEVER Raise your prices & lower the quantity of your product. People understand price increases, but shrinking product AND raising prices is the most disrespectful thing you can do to your customers. And as a retired Restaurant owner, that's one cardinal rule I would never break. Your customers always deserve value for whatever your price increases are. And today, my wife and I felt disrespected! Sorry Andy's, I'll give you one more chance to fix this, if not, we're done! read more

Andy's Frozen Custard - cup is smaller than any double serving cup I've ever had before,and it peaked in product just above the words Andy's. - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

I usually don't post any Food reviews, but we've been coming to this Andy's Frozen Custard for years and this is the first time that it disappoints, usually the custard's filled up all the way to the top, with the hot fudge all the way to the bottom and today it was about a quarter empty with just a little bit of hot fudge on top. And it wasn't just on one of our orders, it was on four of our orders that they did the same thing. We honestly love Andy's frozen custard but today it was a disappointing day today. read more

Andy's Frozen Custard - Rico Suave - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

Came on a Saturday night and the service was super fast! However, the ice cream wasn't as good or flavorful as I remember! read more

Andy's Frozen Custard - James Brownie funky jackhammer - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

Just another great experience at another Andy's and I don't mean just because they have the greatest custard in the world even though they do! We ordered a medium sized seasonal concrete flavor and asked for two spoons so the two of us could share it. What we were handed at the drive up window was a premade plastic wrapped caramel apple turned upside down in a paper cup, wooden stick sticking straight up and two plastics spoons. Weird. Very weird. When we said we never eat candy apples and could not figure out what we are to use two plastics spoons for with a candy apple on a wooden stick in a paper cup, another employee took over jumping right into action. She took the product back, gave us a full refund and gave us the medium sized concrete we thought we had ordered . . . with two spoons. We love Andy's custard, of course. It's delicious. But we especially love Andy's for always making things right. PS: Has anyone ever used two plastic spoons to eat a candy apple with? read more

I love this place, usually it's fast. The ice cream is always good. They mess up my order pretty frequently but it's OK because they usually fix it so the service is mostly awesome. In an Out really quick great setting but today I came and I ordered my regular stuff and again, it was wrong. And they usually charge me extra because I get waffle cone pieces instead of pecans on one of their banana split. Well long story short, they knew my order was wrong proceeded to hand it to me and when I came back, they said oh you know how the boys are. I don't know who "Boys" they are talking about. But handing me my ice cream and knowing it was incorrect was not a good look. It's not cheap to get ice cream here nor drive down the block and notice it's incorrect. I come for the flavors and the experience. But this time it was not so good..... read more

We love Andy's frozen custard. Great for an occasional dessert night out. Staff is friendly and fast. Bring your dog for a free dog custard cup read more

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Food: 5/5 I ordered a kids size vanilla custard with cookie dough and Oreo toppings. It is the perfect size for portion control. The custard is thick and decadent on its own. The toppings however elevated the custard. The dessert made me feel like I was splurging on indulgence. Service: 5/5 The cashier was knowledgeable of the menu and offered recommendations. We did not wait long on the dessert either. Ambience: 3/5 Since it is outdoor, there are no formal tables. However, there was a bench to sit on. I prefer an indoor, seated area. However, this chain establishment does things differently. For those who don't want to outside, it's best to go through the drive thru. Overall, the custard is delicious and the toppings are worth it. This place makes you feel like a kid again! read more

Andy's Frozen Custard - Kids size vanilla custard - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

Well priced, staff was super nice, pup cup was loved by my girl, even with the tiny cone they put on top. We did the drive thru - quick and easy. read more

Andy's Frozen Custard - The tiny cone was a hit! - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

My mom and I wanted to try the new banana pudding shake from Chick-Fil-a, only to realize it was a Sunday and that establishment was closed. We were upset, but then remembered a place we always used to go when I was a student at Missouri State. This is how we found ourselves driving to Andy's on a quest for some quality ice cream. We pulled up to the building and were the only ones there. Can I just say... why are prices outrageous? There was basically nothing under $6.50 on the entire menu. The small concrete was $6.50, which is what my mom and I got. She tried the new key lime pie concrete and I got a peanut butter and banana concrete. Our ice creams were delicious and creamy, but still. Maybe that's why no one was there; people can't justify spending upwards of $10 for ice cream in this economy. The girl at the window couldn't be bothered to at least look like she wanted to be there, let alone talk to us. She had a slight attitude, as if us giving her something to do at her job was the biggest inconvenience of her day. I can kind of relate though; I know what it's like working in the service industry. Still, some semblance of courtesy would've been appreciated. Ice cream was immaculate, but service wasn't. read more

Andy's Frozen Custard - Peanut butter and banana concrete - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

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We have lived down the street from an Andy's for the last ~4 years and never stopped but my daughter and I were craving a sweet treat and Andy's was calling our name! I loved my pumpkin pie custard. The kids working the stand were quick and we got our custards in no time. I didn't realize it - but they have a drive thru as well! read more

Andy's Frozen Custard - Pumpkin pie custard - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

I've driven my this place so many times and was crazy sick and just wanted ice cream. I don't remember what I got but it was packed with strawberries and Oreos and was so freaking good! I keep thinking about it! Great service. read more

What a great treat! It's always such a welcoming experience! We go to Andy's often and we all love their menu! It's always a great experience, the service is always 100% Last night we got the Apple pie custard when the manager handed under first one to us he mentioned to the employee there needs to be more Apple pie in the custard! When the second and third came out he actually asked for them back and had them remake all three with more Apple pie like the picture shows! He wanted it to be perfect and we appreciate that very much! His standards are why people keep going back, because we know everything will be made properly! omg this Apple pie custard was absolutely amazing, mouthwatering at every bite! The Apple chucks and the crust in every bite were so yummy.. Definitely a must try before it leaves for the season!! read more

Andy's Frozen Custard - Apple pie!! - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

Totally love this place. It reminds me of an ice cream parlor from the 70s. I like how there is a cashier outside in the Drive up line to help you with explanations of the menu items and placing your order. We ordered 4 items. The Oreo shake which was great because the Oreo taste more real than other places. I have the turtle Sunday and it was the best I've ever had in my life. I loved how the caramel was hot and rested on the ledge inside the cup so you could scoop part of it with your ice cream at your luxury because they were definitely generous. We loved it so much. We went back twice in a week. So glad we found this place. We got the membership card now! read more

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Excited for our cheat meal.My husband & I waited in line for 20 minutes, just for them to say they were out of custard. When we asked why they couldn't tell us. Very disappointed & we weren't offered a gift card for the inconvenience. This location needs to do better. read more

I have been here many times. I get the hot fudge sundae with pecans. Last night was old hot fudge that separated and tasted burnt!! I'm so disappointed, not the end of the world but, it was to go and didn't notice the burnt til I got home. Oh well I'll get ice cream from the store read more

We are here too often! If only we had shame, we'd be here less My husband and I often come here in the evenings - no wait times and quick service. We enjoy the convenience and the frozen custard! We initially came here during Smores season (winter) and have continued to come to try their other featured flavors read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

Absolutely the place for frozen yogurt or custard or whatever they call it. They make it all day. Fresh, good and tons of toppings. Great suggestions on their menu boards. No inside seating. My favorite is the Butter Pecan. Theirs is the best. read more

Okay, the first time I had Andy's was when I went to my brother's house. I did not know what to expect. But i was blown away! I don't remember what i got the first time but that was 11/10. So creamy and fresh. Gosh. I still think about it when i want ice cream and that was months ago. I tried something new which was the birthday cake shake. GOSH, that was like heaven touched my heart good. I love how long the line is but goes so fast. The staff are very nice and they give pup cones to doggos. So cute and tiny. 10/10 will go again. read more

This was my first time here and I chose to get a prepackaged pint of cherry with chocolate and it was absolutely delicious. I can't wait to go back and try some more flavors. I went through the drive-through and the service was very quick and very personable the store was very busy, but they were very efficient. Can't wait to go back read more

The James Brownie Funky Jackhammer should probably be illegal due to how delicious it is, but thankfully for all of us the law has not caught on. It's the perfect pit stop for a post-date treat, or a quick bite with the family. We love it here and have made great memories! Everyone is polite and quick, and the outside has always been kept clean and neat. read more

I was a big fan of Andy's. We tried it out around 1pm on a Saturday. Not very busy and we were able to order immediately in the drive thru. You order directly at the window here, there is no speaker, and they do have a menu for you to look at closer to the drive thru entrance. We tried a regular Choco express shake and a small snowmonster concrete. Both of them were very good! The Choco express shake is chocolate custard with espresso and caramel. It was great especially if you like chocolate/coffee shakes. The snowmonster concrete is vanilla custard with strawberries and melted chocolate chips. They do NOT skimp on the amount of toppings for their concretes. Also the small was huge!! Definitely worth the price. Overall I would definitely recommend trying this out for a sweet treat. I hope I'll be back in the area sooner than later so I can stop by. read more

Andy's Frozen Custard - Regular Choco Express Shake - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

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Been here a few times and always delicious treats with good service. Never have had an issue! It can get busy and it is on the pricier side but it's great every once in a while. They have an app you can check the menu and get points too. It's a fun outdoor environment but we have always drive through and have had a good experience. Would recommend! read more

This is our favorite ice cream spot in the valley! Our order is always correct, the ice cream always is amazing. Special shout out to Eli for providing top tier customer service in a very professional and kind manner. read more

We had our first ever Andy's experience today- it was amazing. They have fun names for their menu items and you can build your own custard concoction. The inside looks very clean and organized. Lots of windows everywhere. The young gentleman who took our order was fabulous!! He greeted us at the window and was super nice & friendly. He recommended signing up for the loyalty program and even had some recommendations for our custards. Excellent customer service! Andy's , we will be back! read more

If you're going to refuse service at 10:55, just turn off the lights early or change your operations hours

A while ago, my wife and I went to the Andy's Frozen Custard near Signal Butte and Southern. Upon arrival and parking, there was a single customer in front of us and several standing around waiting for their orders. After the customer finished, the cashier disappeared to do... AFC-type things, I guess. Meanwhile, no one else manned the register/window. This went on for over 15 minutes. We just stood there, waiting in the residual evening heat, bugs buzzing around us, and a nearby light flickering uncontrollably. After enough time, we took off, since it looked like two people were working and the rest were standing around joking, laughing, and having a good time. My wife has since passed away, but we never went back while she was still here. As you can imagine, I do not recommend it. read more

Their custard is great and served quickly. Their big downfall is their employees. Every now and then you'll get great service but most of the time you get a kid acting put out that you're there. read more

Definitely a spot for a late night, "treat yourself," or a late night, "cheat meal." That's what my partner and I did the time I checked in here. A spontaneous date, if you will. We both loved it! There was barely anyone in line, yet, I could see the restaurant was well-lit to scare off sketchy characters and to advertise the quality of this beloved dessert shop. The theme was very nostalgic, for it gave an '85-2000's vibe. The service was outstanding and my dessert came out perfectly. This definitely was the spot to come to for the occasion and hopefully we can come back soon! read more

Andy's is great. I love the chocolate custard it's rich and more of a dark chocolate flavor compared to Culver's chocolate custard. It's really delicious though and I love all the topping options they have. read more

We were helped by Lilly K today and she was wonderful!! She went above and beyond to answer questions, she was patient while taking orders from my kiddos, and she was so kind to offer lids before we hopped in the car to take our ice cream home. Her demeanor was friendly and kind! She clearly knew the menu and had great recommendations! Great customer service! read more

Want the softest, tastiest ice cream cream you've ever had? Come here. They have fresh fruit toppings and delicious fresh made waffle cones, waffle bowls, etc. I also love that they serve small one scoop sizes to big large sizes. They have syrups and crumbled cookies. It really is my favorite ice cream place to be at in Arizona. You can pull up to the counter or go through the drive thru. They have that old school ambiance and while some places do not offer inside seating, there are benches and tables to sit on. The service is very kind and very helpful. They will help you with any questions you have. I recommend getting the hot fudge sundae with cherries and pecans. It's really good. read more

I've reflected on leaving this review since my last visit. Although I don't like ice cream, I very much enjoy Andy's. I'm leaving one star for the unfortunately poor "service" from ironically very sour customer service. Each time I've returned to this establishment,(Southern and Greenfield) from our first time visit, (this would have been the fourth) the visit is always uncomfortable with very unfriendly BOH. Aside from working for the service industry, a genuine smile goes a long way not to mention encourages continued customers. I hope Andy's not only fixes their choices in hiring applicants, but reflects in possible double sizing their larger options, the ice cream is just too damn delicious for a quart size.. Hope to return soon to sweet smiles and sweets. read more

On our way home from lunch we decided to get off the freeway and look for a treat. We were lucky enough to come across Andy's. I'd never heard of this business before today. At first glance it looked closed. It is Easter Sunday so I would've understood. The parking lot was empty, but as we almost pulled out we saw some employees inside and a car in the drive thru. The location isn't too large, but offers inside or drive thru options. We decided to do the drive thru. You pull up to the menu, but once you know what you want it asks you to pull up to the window to order like it was back in the day. Think old school malt shop kinda. While the front car was helped a nice boy came out to our car with an iPad and took our order. We decided on the root-beer freeze, triple chocolate concrete, James Brownie Funky Jackhammer, and a tin roof Sunday. We had our custard pretty quick and on our way. My James brownie was delicious, but I realized real quick I should've ordered a small. The medium was way too much for me and only made it halfway through; same with my daughter and her chocolate concrete. My son loved the root beer freeze and the Sunday was a hit with my husband. The custard was smooth and toppings yummy. They offer banana splits, what they call a pick six to fry assorted ones with friends, quarts/pints and more. My James brownie not only came with brownie bits, but peanut butter as well. Bummer there's not any in the west valley so we could frequent more. I didn't get many pics because everyone dug in so fast. read more

Andy's Frozen Custard - James Brownie Funky Jackhammer - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

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Every time we go, we always have the best service! Get the Bootdaddy, it's so delicious, you won't regret it. Fast, friendly.. what more could you ask for? I mean.. Sonic, who? read more

Andy's Frozen Custard - Bootdaddy - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

Do not sleep on this spot!!! It was my first time coming here and I will definitely be back! For some reason frozen custard doesn't even sound all that great, but let me tell you, it was gooooooood. There's so many good options to choose from, I finally decided on the boot. Had to get the medium because as soon as I saw a picture, I knew it was going to be good. Also what's even better is they have a drive through!! They were so nice letting us take our time deciding. Definitely will be coming back the next time I'm in the area. They have the retro vibes here which I love. read more

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Second time here in 2 months. Wish it was closer to me (probably a good thing that its not). Still so good the second time! Delicious! Must try! read more

Andy's Frozen Custard - Vanilla milkshake and the James Brownie Funky Jackhammer - Ice Cream & Frozen Yogurt Near Me - Mesa, Arizona

Stumbled upon this place... Best custard I have ever had! Window service was O.K. But not as friendly as it should be but worth the wait. read more

Happened to be in the area with my mom as we planned to have lunch at a nearby establishment that was unexpectedly closed. We looked at our other lunch options and decided to have dessert for lunch instead! I enjoyed a vanilla Rico Suave jackhammer, and my mom got 2 scoops of vanilla blended with cream soda. Yum! Nothing like reliving some childhood dreams. read more