Everything about this place is excellent! The ice cream is delicious, creamy, and always tastes fresh. The atmosphere is welcoming and enjoyable, making it a great place to visit. The employees are friendly, professional, and provide great customer service. I've also noticed that even when some customers, especially children, are rude, the staff remain patient and handle the situation professionally. Overall, it's a wonderful place with great products and an outstanding team. Highly recommend! read more

The ice cream is average. They have a good selection, but we could not get past how disgusting and dirty it was everywhere. The bathroom was filthy. No attention to detail on walls, floors or even the mirror. Patio outside stained everywhere and not just from today. Entrance with windows and ice cream sandwiches seats were also fithy. Part of having a business is taking care of ALL of it. read more

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ice cream is meh and the portions are insanely small. With prices being as high as they are here there is 0 point to come here over Handels which is a mile down the street. read more

Such a good ice cream shop! The customer service id great too greeted with a "welcome" read more

Petersen's Ice Cream & Cafe - The best ice cream shop we have found! - Desserts Near Me - Gilbert, Arizona

I enjoy the nostalgic ice cream parlor vibe and the vast flavor options, however the lack of customer service by the high schoolers working, dirty and sticky tables and floors, and overall lack of cleanliness here is more reasons to not return. read more

Petersen's Ice Cream & Cafe - Desserts Near Me - Gilbert, Arizona

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A very cute ice cream in downtown Gilbert. They have lots of variety of flavors to choose from. Definitely stop by to try any of their wonderful flavors! And a very cute ice cream"Instagram" worthy photos to take inside :) read more

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Perfect spot for a date night dessert! Husband and I tried multiple flavors and when I couldn't decide, the staff suggested the best route for me to get both kinds while saving us $1. The Michigan Pothole was to die for and has beat out my old favorite, Mackinac Island Fudge! read more

What a cute and friendly establishment! It smells great when you walk-in like fresh waffle cones being made. We tried several samples and finally made a delicious decision. Ice cream was smooth and creamy with excellent flavors. Good place to visit if you are in downtown Gilbert walking around. read more

Petersen's is an adorable ice cream shop with plenty of spaces for your aesthetic photos! The price was decent for the size scoop as well. I got just one scoop of Anniversary Cake and I could barely finish it. The flavoring was good and the texture was very creamy. It's similar to Baskin Robins' Icing on the Cake in terms of texture and inclusions. There's a decent amount of indoor and outdoor seating in a quaint area of Gilbert. I would definitely stop by again! read more

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Going to Peterson's is a small tradition that has the warmest memories. Whenever we are in Downtown Gilbert we make a point of going to get ice cream. The shop has adorable places to take photos and the ice cream selection is on point. The staff is kind and attentive. I suggested the affogato! Yum! read more

Petersen's Ice Cream & Cafe - Desserts Near Me - Gilbert, Arizona

We've been coming here off/on for years and it's slipping. Tables and chairs need cleaning. Out of so many flavors of ice cream. Several ice creams had only a tiny bit and when asked they had more in the back but had to go get it causing the line to back up. Ice cream is good. For a place w such a good location, you need help that can stay on top of things a little better! read more

I scream ICE CREAM--Petersen's Ice Cream! Who would not stop by at this cute ice cream shop with a vibey atmosphere? The human-sized ice cream standing outside the shop makes it undeniably inviting. We got inside and indulged in some sweet, cold treats. We ordered a large serving with three flavors: Mackinac Island Fudge, Raspberry Rendezvous, and Sea Turtle. The Mackinac Island Fudge was rich and decadent, the Raspberry Rendezvous was a perfect balance of tart and sweet, and the Sea Turtle, with its caramel and pecan notes, was simply flavorful. It was delightful and incredibly good! There are many flavors to choose from. The best thing is that you can choose what size do you prefer: small (one flavor), medium (2 flavors), and large (3 flavors)--with a mix and match options of any flavor you want. The servers were friendly and patient enough to wait while we were still deciding which is which among the flavors. Petersen's Ice Cream, originally from Chicago, is famous as one of the best in the Windy City. Here in Arizona, it is making a mark as one of the best dessert spots. read more

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My favorite ice cream! Definitely the closest to homemade! Lots of choices & friendly staff! Super adorable, too!

I'm sad I didn't take photos of everyone's ice cream, they made a dent into it by time I paid for them. With that being said, they enjoyed their ice cream and the waffle cones! Very cute fun old fashioned like layout! Very friendly employees ready to serve you when you walk in the door! read more

Petersen's Ice Cream & Cafe - Cute layout - Desserts Near Me - Gilbert, Arizona

AMAZING ice cream and atmosphere! The ice cream was so smooth and full of flavor. I'm not sure if it was homemade but it definitely felt like it! Unfortunately the service wasn't great and the girls working seemed like they hated their job. The were sampling the ice cream in front of us, texting on their phones, had their AirPods in and leaning against the counter while the garbage was overflowing to the point where I had to strategically place my garbage so it didn't fall off. Other than the service some of the best ice cream I have had. It is unfortunate that the employees didn't create the best experience. read more

Always smells delicious when you walk in. Especially when they are making the waffle cones. I got two scoops and they hit the spot on a very hot September day! There were 3 tables with people at them. I only saw two workers and they were friendly/attentive to everyone who walked in. I love how fresh my cone and ice cream tasted! read more

Petersen's Ice Cream & Cafe - Wall art - Desserts Near Me - Gilbert, Arizona

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I visited on July 11th around 7:25 PM. The variety of flavors was impressive, there were so many fun and unique options to choose from, and the ice cream itself was good. The staff behind the ice cream counter were friendly, attentive, and moved the line efficiently, which I really appreciated. However, the experience at the checkout register brought the visit down a bit. The girl working the register was texting on her phone throughout the entire interaction. She didn't greet me, avoided eye contact, and seemed more focused on her phone than the customer in front of her. Customer service is such an important part of the experience, especially at the register where guests finish their visit. I hope management takes this into consideration, because everything else, especially the flavors and service behind the counter, was really enjoyable. read more

Super cute ice cream shop that is located right in downtown Gilbert. Employees are friendly and service is fast. They have plenty of seating indoors and a few tables outside. read more

Always a pleasure coming in here! Glad for the oldies and a new photo spot! Already miss the ice cream sandwich benches :) read more

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The perfect little ice cream shop! I have a friend who visits from Texas and we always have to pop in to Petersen's for a treat when she's here. So many delicious flavors and a nice variety. The shop is PRETTY and PINK and the staff ins very pleasant and delivers samples with a smile. The place was nice and clean with an indoor and outdoor seating area. read more

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Little themed ice cream shop in Gilbert. For some reason Arizona has quite a few of these, so this was the 3rd or 4th one I've seen. Petersen's is reasonably staffed, and had quite the audience on a Saturday night. Interior design is great for pictures - they even have a mini claw machine right next to one of the tables. Only thing is the ice cream was very sweet - I got the Banana pudding one, and to their credit it tasted exactly like banana pudding. They also are quite generous with portions - a small cup comes quite stacked. Perhaps that was the problem though, because by halfway through I felt like the sugar was too overpowering. Enjoyed the wafer cookie bits and marshmallow fluff they added into the flavor otherwise. read more

Petersen's Ice Cream & Cafe - 06/2024 menu - Desserts Near Me - Gilbert, Arizona

Ok, when was the last time you've been to a cute ice cream shop? For us, it's been a long time!! This place has exceptional energy, VERY friendly and polite employees, and the cutest stinkin' decorations on every single wall (so if you love taking selfies or group pics, they got you covered!) So many various ice cream flavors and different styles to enjoy your desserts from cones to dish and sundaes!! The prices are a tad on the higher side but it's not Dairy Queen its a cute little ice cream parlor that provides a cute experience, so I'd say the price is reasonable! Thank you for a great time and delicious treats!! read more

Petersen's Ice Cream & Cafe - One wall of their cute and adorable decor!!! - Desserts Near Me - Gilbert, Arizona

I really love this place for both the delicious ice cream and the absolutely adorable atmosphere. Before you even go in the building you are greeted with traditional ice cream parlor tables and chairs outside and giant ice cream cone statues. When you enter it's all pink and white with pastels. There are ice cream cones hanging on the ceiling and a bench that looks like an ice cream sandwich. There's also a giant shake cup in the corner and stools at the counter, and pink vinyl booths. It reminds me of an old-fashioned ice cream parlor for sure. Of course the ice cream is absolutely delicious which is why you would go. read more

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So many different ice cream flavors and the girl serving us was so kind and helpful. We got a double scoop and you get so much ice cream for the price! read more

The best ice cream!!! My favorite flavors are graham canyon, o o orea, carrot cheesecake, and strawberry pretzel read more

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Excellent ice cream! Great variety of flavors; the service was top notch; the place was clean. Definitely recommend giving this place a try. read more

The ice cream is very tasty, service was good, however, the portion sizes are small for the cost, and it really needs a deep clean! The bathroom was very dirty, as well as our table, and the out door seating needs a good spray! We might or might not be back, sadly. read more

Best ice cream in the east valley hands down. Love the Amaretto Cherry flavor. I stock my freezer at home with that stuff!

Ice cream was ok. Nothing special, really. Love the vibe inside this shop. Although for ice cream? Id rather go to the one right across the street haha read more

I was in the mood for some good ice cream. When I searched this place popped up and I was immediately drawn to the Aesthetics of this ice cream shop. Gave me old school diner vibes. The ice cream was soo yummy. The portion size of the scoops were worth the price. read more

Petersen's Ice Cream & Cafe - Scoop of butter pecan - Desserts Near Me - Gilbert, Arizona

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I had Superman Ice cream with butter pecan and it's cool because the Superman Icecream was just like what I would get if I was at home in Detroit. Definitely happy I was able to have a treat here read more

Petersen's Ice Cream & Cafe - Superman and butter pecan . Medium cup - Desserts Near Me - Gilbert, Arizona

I scream for ice cream Just like pizza, there are a ton of options when it comes to ice cream. In downtown Gilbert alone there's probably 3 different places, not including the big chains like Baskin Robbins. I don't really go to Baskin Robbins because I think of it as the McDonald's of ice cream. When I do go out for ice cream I want a smaller place that has better quality ice cream, but also feels like a small mom and pop place from when I was a kid. I haven't tried the other places downtown Gilbert, but I do recommend this place as it has good options and the ice cream is pretty good. read more

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Super yummy ice cream! Great service, very friendly and helpful. We stopped by a little before closing and the staff was dutifully cleaning. I was impressed with how deep and thorough they were cleaning. We all loved our ice cream! read more

Petersen's Ice Cream & Cafe - Desserts Near Me - Gilbert, Arizona

This place is soooo cute! Stopped by to check it out and fell in love. The ice creams we got were the perfect amount of sweetness. I ordered a peanut butter one that was pretty new and not featured was the cookies n cream. Staff was also very patient and sweet and let you try flavors so you can make sure you chose the right one for you. read more

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Cute little spot. They have lots to choose from and offer samples. Minus one star for not having a picture menus of their creations. Service is quick although very busy. Handful of seats inside and 4 tables outside. read more

Petersen's Ice Cream & Cafe - Superman with brownie and gummy bears - Desserts Near Me - Gilbert, Arizona

This is the perfect late night treat after a show at Hale theater! A variety of flavors and the staff were very helpful. The ice cream is a good quality and a cute decor. Both indoor and outdoor seating is available. A fun place to people watch! read more

A perfect ending for a good meal. We stopped here after dining nearby. The ice cream was delicious and fresh. The raspberry razzel was perfect. The amaretto and cherry was good but would have benefited from fresh cherries instead of maraschino cherries read more

Petersen's Ice Cream & Cafe - Raspberry razzel - Desserts Near Me - Gilbert, Arizona

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Stopped by to have some ice cream today after lunch. The ice cream was ok... There was absolutely NO social distancing with there outside seating. NO MASK required and no sanitizer available. I passed completely on getting anything but the ppl with got something. I will not return because of the lack of consideration for the situation going on with COVID-19. read more

Petersen's Ice Cream & Cafe - Desserts Near Me - Gilbert, Arizona

Stopped by for dessert last night after eating dinner across the street at Culinary Dropout. I love the old fashioned soda fountain shop feel (the colors, the counter, the stools, etc.)!! They have plenty of flavors to choose from and they make the waffle cones and bowls fresh in-house! I ordered a scoop of cool mint cookie and moose tracks. I love love loved the cookie pieces in the ice cream and the creamy consistency. Moose tracks is usually a go-to flavor when I'm buying at the supermarket, but this was on another level. So rich and creamy and the mix of flavors in every bite was delicious. Hubby got a scoop of butter pecan and when he saw me ordering two he wanted another scoop too. There wasn't enough butter pecan left for another scoop so the employee suggested 2 other flavors that would go well with it and he went with Nana's pudding. Holy crap that flavor was amazing! I would order a scoop of that on its own next time for sure, and he loved the combo with the butter pecan. So excited to find a cute throwback ice cream shop and I can't wait to come back to try other flavors and snag a banana split, root beet float and milkshakes!! read more

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We had lunch near the water tower. On a whim we wandered down the street for the promise of ice cream. We had heard there was a shop nearby, and here it was. Upon entering, I was underwhelmed. The selection was limited (maybe 10-12 flavors). To be fair, some of the flavors were unique. But compared to many other shops (like Frost), the selection was relatively small. I also noted that they were overpriced. But, we were here. So we ordered a shake, and two different cups of ice cream. The ice cream was pretty good. Better than most shops like Baskin Robbins. But nothing really special. For the price the portions were small (including the shake). They did have outdoor seating, which was nicer than the indoor seating. Overall, I can't see returning here. It was OK, but not worth the price paid. read more

Petersen's Ice Cream & Cafe - Bragging - Desserts Near Me - Gilbert, Arizona