Drove up to Andy's, it's 39 degrees outside and raining. They made their employee stand outside to take orders from customers. No jacket, no poncho, no umbrella. Just wearing a short sleeve shirt and pants. Management is going to cause that employee to end up in the hospital with pneumonia. Shame. read more

I'm a sucker for all things chocolate and Andy's delivers with their triple chocolate custard. The custard is amazingly smooth and they always mix the toppings in evenly (very, very important!). It ensures that every bite is equally delicious! The sizes are pretty big, I don't think I could ever finish a small on my own - so even with a higher price it's a big serving! I also like the fact that they have a rewards card because every trip builds to another trip and there is just something so..... rewarding about it (lol). Lastly, great service and open out door area! Wish they had some cool seating like hammocks or something fun. ANDY IF YOURE READING THIS: please get a size smaller than small, I always hesitate to come by myself because I never finish a small. I would come twice as much if you had a mini! read more

Love Andy's but it's 39 degrees and not busy but they have this young girl outside taking orders at 7:30. Ridiculous!

Customer service is awful. I had to deal with an unprofessional and unpleasant & disguntle male worker who pulled out a scale to weigh my vanilla custard icecream because I asked him why it was half a cup. Also, I ordered a chocolate hot fudge sunday for my daughter and they barely put any hot fudge on it. This same unpleasant male worker did not provide me with my receipt after I paid. I went back to the window and waited in line behind other customers. As I waited, I watched this same disgruntled male worker prepare Custards ice cream for other customers (same as his color or nationality) These customer's Custard ice creams were filled to the top of the cup. Chocolate Custard sundaes overflowed with toppings of chocolate. I should have taken a picture of the custards served to me and posted pics on Andy's Custard Facebook and Yelp. read more

This place has quickly become a favorite. Even their vanilla with no topping is insanely delicious!! I would rather come here for a nice cold treat than anywhere else in my area. Much better than regular ice cream and fro yo! read more

We went last night for the first time and we all loved it. We love custard and the fact that they can put fresh berries in it is amazing. I got blackberry and raspberries added to mine and it tasted like eating blackberry cobbler with vanilla ice cream, which is my favorite ever. This was a fun place with great music and positive vibes. This will definitely be our new place to get frozen treats. read more

Love this place! I love everything with Strawberries in it however my absolute favorite is Strawberry Shortcake, but unfortunately Strawberry Shortcake is seasonal so I cannot get it everytime I feel like one. Peach concrete is great so does their banana split, but please please if you can make my favorite a regular, I will love you for it read more

Andy's Frozen Custard - Strawberry shortcake heaven! - Desserts Near Me - Pflugerville, Texas

I had a chocolate milkshake bc I'm not big on neither chocolate or vanilla. (Only flavors of icecream they have) But this milkshake was amazing. I got a small and instantly slurped it down! Would've been better if they had strawberry icecream though. Otherwise awesome old school feel icecream shop. Really nice shopping center near too! read more

Custard was a bit sloppy as they served it to me. It always tastes great though so I keep coming back :) read more

Andy's Frozen Custard - A little sloppy and melted when they gave it to me - Desserts Near Me - Pflugerville, Texas

This place doesn't hold back on its toppings! The reason for the 4 stars is for me it's a bit too much toppings and not enough custard! Gonna go back and see how just a reg old cone tastes! Customer service is AWESOME! Whoever is training this young staff is doing a great job!! read more

I've only had good service at this Andy's Frozen Custard. The employees are friendly and the service is fast. I do, however, have an issue with people who take photos of the kids working there and posting them online. Seems like suspicious behavior taking photos of these underage kids when they're not looking. (Even our schools require a signed consent form from the parent before the school can post a photo of a minor.) read more

3 stars because we have been 5 times and it's new so we keep trying :) Customer service 5 stars for being super nice 1 star on order accuracy - 1 time we asked for layered hot fudge - got it only on top, next round we asked for extra toppings (willing to pay more to get more) - if that was extra, that was wrong. 3rd time got a large concrete, for me and my daughter to share, asked for extra toppings and when we got it, we could only laugh because it was less than one that came with regular toppings and it costs close to 11.00. Which brings us to price- 1 star - way over priced for ice cream no value for your buck. Yes, we will go back, because they give out doggie treats, but truthfully, Dairy Queen down the road costs less and it taste just as good. For convenience, this place is closer and will get our business on occasion. Like I said they give out dog treats and are pet friendly :) that gets bonus points for our family! read more

Have never had frozen custard before. After tonight I will have it again! I got the Snowmonster concrete and my wife got the triple chocolate concrete. I really don't love a lot of chocolate like she does so the Snowmonster was perfect! Strawberries and shavings of chocolate chips. She loved her custard but very rich so small was perfect. Nothing like the custard you look up online, it's way better. read more

Andy's Frozen Custard - Desserts Near Me - Pflugerville, Texas

I will be the first to admit it, I only came here because I got lost in the parking lot and needed sugar inside my body stat or it would have been a red alert situation. I remember driving around the building, saying to myself "Andy better fricking deliver on his promise of custard or there will be dark days ahead". Well Andy showed up and showed out. There are so many options. Options on top of options and you can modify anything. It mildly overwhelming so go in prepared for that. I got the chocolate custard with peanut butter and it was perfection. It cooled my temper and slaked my hunger for vengeance upon Siri and her inability to direct me to the one store I needed to go to. A bit pricey so maybe a special once in a while treat but worth it, oh so worth it. read more

Love this place! A little on the pricey side but well worth it! Friendly staff, very fast and efficient! Also love they stay open late hours. Perfect for those late night cravings! Five star in my book! read more

How is this place even in business. Every time I've had a milkshake from this place it's runny! Who the hell makes a milkshake so thin you can drink it from a straw! You think if your only business was ice cream and shakes you could actually do it right, but nope, not this place. Stay away and go next door to whataburger if you want a legit shake from someone who does it right. Andy's needs to be shut down to make way for something better read more

I've been a fan of Andy's for some time (the company was founded in Missouri, and I lived in MO prior to moving here). It's great having an Andy's less than 2 miles away, but the custard is so good that my willpower is getting quite a workout. I enjoy their concretes, and my grandsons like the sundaes. I especially like the different seasonal treats that they rotate through the menu. The Round Rock Express concrete and the pumpkin pie concretes last fall were amazing. The current special is an apple pie concrete or sundae. Apple pie, caramel, delicious custard - what's not to like? I will say that the cold weather dampens the atmosphere here. Even with friendly staff, quick and courteous service, great treats, and lively music, it's tough to gather a crowd outside when the temperature is in the 30's. If you're looking for a good place to get a delicious dessert, give Andy's a try. And sign up for the free loyalty card, so you can earn credits for free treats! read more

Absolutely amazing frozen custard, need i say more? Because that says it all, no place is better than Andy's.

Way better than ice cream. The Oreos on her custard is all my daughter talks about after we go. She loves that place. They have all kinds of toppings so you can mix it up if you want. The service was good. It's also nice to walk around the area to the other stores. Pflugerville did a good job getting this shopping center done. It has really brought some life to this area, and now people don't have to drive several miles away to do some shopping. read more

Great Customer service from a kid named Matthew. Altho shame on you Andy frozen custards get your employees some shade!! On a busy day like this, Mat took my order with such pleasure and great attitude even though he was under that hot 3:30 blistering sun. The kid said he was fine with no complaints but I just felt bad for him. Keep up the great work Mat ill be back soon! read more

I just love the brick butter pecan, I always try to go as often, as possible. I only give 4 stars because the lines are a nightmare. If you're in a hurry (i.e., lunch) maybe another place has a more efficient option. read more

Oh yes. This place is so wonderful and I have nothing bad to say. We decided to try out their seasonal pumpkin pie concrete (custard and a slice of pumpkin pie blended together). It was everything you could hope for in a pumpkin flavored dessert. The custard was delicious and creamy (it's made fresh every hour) and the pumpkin pie pieces were the perfect flavor and size. I know this sounds crazy but I swear I could even taste sections that had the whipped cream that comes on top of the pie. So delicious and perfect to get your sweet fix! read more

O my lord I'm in heaven!! Best custard to date! I really hope they keep the Key Lime Pie on the menu. Right now it's a limited offer. Perfect right after some in and out burgers! We have found a new love! read more

Andy's Frozen Custard - Desserts Near Me - Pflugerville, Texas

$7 for a strawberry cheesecake concrete that melts too fast but its good so, eh. I'm sure it's not frozen solid so they can scoop and serve it to us faster. That works. I've probably come here twice a month since they opened. It's just that addicting. The line moves really fast and the service isn't great or bad. Just a quick hi and goodbye. That's all I need. read more

Service is excellent and the frozen custard is mighty fine.

I got to Andy's and it was a Sunday they always close at 11:30 right explain to me why the lady's that were there said "Sorry were closed"when specifically Andy's close at 11:30.Plz don't let this happen again I was hoping to get a delicious dessert on a great Sunday but they had to say that and I'm very upset with there service here it was very unexpected. read more

They have the best custard. I also am in love with the vanilla custard bars covered in milk chocolate. They're to die for.

This has become one of my favorite little places to visit when I'm in town. I usually order a concrete mixer with oreo and brownie and it's like 10-15 minutes of Heaven! The brownies are fresh and they don't try to be all extra with them -- they're plain, moist brownies and I appreciate the simplicity of it. I do wish they'd do a better job of (a) mentioning the rewards program - I've been a somewhat frequent visitor for a couple of years now and only recently saw the sign in the window and/or (b) reminding customers to have their rewards card ready. read more

So I come to this Andy's VERY often since I live 3 minutes down the road. All the cashiers are usually nice, and the custard is AMAZING. However, each time I go and the assistant manager David is there- I leave pissed off and my partner and I know him by name cause this isn't the first time we've had issues with this guy (before I called him up during a tantrum he had and asked for his name) . Today we went to get my usual stolen brownie Sundae, and the cashier took our order and was very sweet. We got to the counter and realized the order was wrong (there was no brownie) it was no big deal, I don't mind paying more and asked the cashier to just add a chunk of brownie and we would take it like that. The cashier then brings the sundae to David and lets him know what happened. He (David) looked straight at us slammed his hand on the counter and snatched a cup and threw the cup to the ground. He then decided it was appropriate to trash talk us while he was fixing the sundae (such hard work putting a cold brownie on top of ice cream) and rolled his eyes. When the cashier asked him if he wanted to charge us extra he rolled his eyes and said "ugh , just get them out of here" and shoved the sundae at her. Before this we have had several BAD interactions with David, but tonight I found out he is an ASSISTANT MANAGER. Wow! I hope he is not teaching his employees to act like this. I have reached out to corporate and I hope to hear something! David needs to be demoted and put into some training courses on basic manners. read more

Excellent ice cream shop. No matter what I order it's good. Both in Pflugerville and in oak lawn Illinois

Yum. Great custard. Love the pecans!! Definitely come back next time in Texas! Recommend this place

I've been a loyal Andy's customer for well over a decade, I grew up in Springfield Missouri where its original location was established. This is hands down the BEST custard I've ever had. I was so sad to leave a hometown favorite behind when I moved but luckily they have moved to Texas as well! You won't be disappointed and the pecans are to die for, you'll thank me later. read more

It's a little pricey for what it is and the lines can be long at times, but the brownie sundae is awesome! The size of it is, unfortunately, inconsistent. Sometimes we have gotten a nice sized one, other times we have received one half the size and felt a bit cheated. The taste, however, is always delicious! They call it some other name, but it's warm, soft brownie pieces, vanilla custard, hot fudge and pecans with whipped cream and a cherry. It's fabulous! Also very good is their custard milk shakes and malts. I personally like the chocolate shake. They use real chocolate custard in it (rather than adding chocolate syrup to a vanilla custard shake) which is just how I like it :) read more

Good custard but the customer service is lacking. I've been here twice and both experiences were a let down. We only come here on Saturdays for both occasions. The first time we ordered the Straw Ana with chocolate, well you really had to dig to find any chocolate because they must have ran out. The second time the order sat on the counter for awhile because the person at the window was talking with friends when she did finally notice that it was sitting there it mostly melted so I trashed it and I won't be back read more

I came here for the first time last night and while the ice cream was good the customer service was just terrible. We ordered 3 ice creams in the drive threw. One was supposed to be a scoop of vanilla in a cup. We get the window and my husband is handed a cone with vanilla dripping down the side. They guy apologized and fixes it. We were given all ice cream without lids all over flowing and dripping all over our car. We ask for lids and are only given two. We sit there trying to get the lids on while he stands there and watches ice cream go everywhere. In the back 5 employees just stood around doing nothing. I told my husband I never want to come back here I don't care how great the flavor is when your employees lack common sense and manners. read more

The ice cream is good, however the cashier(who's a manager) was extremely rude and disrespectful. I certainly will take my $50 for ice cream and spend it elsewhere from now on. read more

Love this place. Much better than DQ in my opinion. They're quick and friendly to boot. Glad that it's close to home as well.

So-their website needs to be maintained much better. The hours are incorrect and my boyfriend and wasted time going there because they were closed! Today, we went back and I tried to order an item I saw on their online menu. It wasn't available yet . Their frozen custard was good, but it was off-putting to waste my time because the information on their website is incorrect. I think hours of operation are kind of important to have listed correctly. Also, if you're going to feature a special menu item then it should be available. I should have gone to get fro-yo instead read more

Tonight was unbelievable, I could not comprehend how a restaurant whose whole concept is custard could be out of vanilla custard. After waiting in line for 20 minutes, the young lady tells me that they are out of vanilla custard. If this had been McDonald's telling me that were out of their ice cream, ok, understandable, but Andy's sells mainly custard. So, either the manager was being lazy and did not want to bring out more custard or this particular Andy's just has bad management overall and failed to order a proper supply. I am very disappointed and will never go there again. read more

wow love this place go every weekend could eat this every day the best custard every it better and fresher the any other CUSTARD. If yiu GI to the grocery store instead of ANDY YOU. WILL BE MISSING OUT read more