I am currently 6mo pregnant and trying to find a new stylist who was quick and good was not easy…read more I read many reviews about this studio so I had to give it a try. They had an online "test" that you can take and they'll send you a list of stylist that matches your answers and personality type. Out of the 3 I got matched with I chose Jessica Maez. Jessica was very professional and very personable. She made me feel comfortable and at ease. And the best part was that she was really fast and my hair turned out great. I absolutely loved my experience, so much so that I decided to make my next appt before leaving the salon.

It's a welcoming and cute salon. There's reserved parking for clients, which is nice. Stylists…read moreseemed skilled, friendly, and the ambiance is nice. The online booking can be a bit much and confusing, but still better than having to call in to make an appointment. What I find frustrating is the gratuity. The MIDDLE pre-calculated gratuity was 28%. Does it say that it's 28%? No. Usually the pre-calculated amounts are 15% on the left, 18% in the middle, and 20% on the right or something similar. I would even accept 18% / 20% / 22%, but 28% as the middle?! That's crazy.

Jessica the owner is great at doing extensions! Know that the hair was very expensive but great…read morequality, The only thing is that some of the hair was way too blonde so I could not pull it up ever. That was a bummer.

Response to owner's reply: Your response only further proves…read morethe lack of professionalism and accountability I experienced. Saying "sorry" multiple times does not fix the fact that your team was inconsiderate and dismissive. I was explicitly told I could either wait AT LEAST 30 MINUTES or reschedule -- which, in other words, means leave. There was no genuine effort to respect the fact that I arrived on time, made a clear effort to be there, and arranged childcare -- which comes at a cost. Let's be honest: would a simple "sorry" from me be enough if I showed up 30 minutes late? Would I be let off the hook if I canceled under 24 hours and just said "there was a miscommunication"? Absolutely not. So why does your business expect different standards when the inconvenience is on your side? Instead of taking ownership and offering a fair solution, your response comes off as defensive, dismissive, and frankly, childish. Saying that "nothing would've been enough for me" is a weak excuse and a clear attempt to deflect responsibility. What would have been enough? A sincere effort to fix the situation, not a passive apology. This whole experience -- and your response -- reflects poor management, a lack of customer care, and a complete failure in how to run a responsible business. INITIAL REVIEW: Unprofessional and Disrespectful Service! This salon charges clients 100% of the service fee if you're late or miss an appointment -- but when they're the ones causing the delay, they offer nothing in return. I had an appointment with Kaylin and arrived on time. At the front desk, I was told she was running over 30 minutes behind. No one contacted me beforehand. When I asked if someone else could take me, they said no one was available. I explained that this delay was costing me both time and money -- I had arranged and paid for a babysitter. Their only response was that there was a "miscommunication." No apology. No compensation. No effort to resolve the issue. I was simply told to either wait or leave. The staff was rude, dismissive, and completely unprofessional. They held no accountability and showed no respect for my time. If the situation were reversed, I would've been charged in full. This one-sided treatment is unacceptable. Be cautious -- this place does not value clients, and they will not take responsibility when they're at fault.

If you're looking for a top-tier transformation in Frisco, Jacovie owner at JCO Salon is the…read moreabsolute best. Her attention to detail and ability to bring a vision to life--whether it's a fresh cut or a bold natural extensions--is unmatched. The session was personalized, professional, and high-end. I highly recommend booking her if you want your hair to look and feel its best!"

From the owner: I’m Jacovie (JCo) and I just made the move from Chicago! With 10+ years as a Licensed…read moreCosmetologist, I specialize in all things extensions, natural hair, and I also sell top-quality extensions. If you’re in Dallas and on the hunt for a stylist who delivers not only excellent service but also prioritizes the health of your natural hair, book with me for The JCo Experience! Let’s get you feeling your best!

Truly best experience I have had. The health of my hair is top priority. I feel comfortable, cared…read morefor and love spending time with Rachel

From the owner: Lusciouslox Micro Bead Extensions Balayage Color…read moreColor Correction Bridal Hair Precision Haircuts Hot Heads Tape in Extensions

I enjoy the ease of scheduling a blo out and all the gals are friendly and easy to work with. I do…read morehave the membership and love getting in and out quickly!

I always enjoy giving shoutouts to companies that meet and beat my expectations, but I will also…read moreshare my negative experiences to help make others aware. This company will not be hurt by losing 1 or 50 clients because they have the power of numbers and eventually my 1 star rating will be washed out because...numbers. Simple as that. I am doing my best to distance from these types of companies where mistakes they make don't matter. While the hair stylists do have some minimal experience, the business practices at any of the locations are very subpar. I highly recommend that you do not get the membership. I signed up for the membership at the Frisco location over a year ago and when I did the employee that signed me up made sure to mention that I could use my membership at any of the Blo Dry Bar locations. In the fine print it mentions that if you would like to cancel your membership that you need to email your request for cancellation at least seven days before your next billing date. So it's about a year later and I'm ready to cancel my membership and of course I have forgotten that I need to email the location that I signed up at that I wanted to cancel. So I mentioned it to the employees in the Dallas location (because to the customer it's all the same company) and I was told, "sure it will be handled for you." When the next month came around and I was billed again, I went to the same employees and said, "hey my membership still wasn't canceled. Can you please cancel it." Once again they told me, "sure we will make sure this gets handled for you. Don't worry about a thing." When I, once again, saw that I was charged again, I called the Frisco location and was reminded that I need to email the location that I signed up at for my cancellation. If any employee anywhere at any of the locations would have reminded me of this, I would've emailed the proper location two months ago. When I expressed my displeasure at these business practices, nothing was said but, "I am sorry you are not happy with that." So, while they have plenty of appointments open daily, and you can sometimes get a good hairstylist that will do what you want, just don't get the membership. Even though it is a franchise, the same sign hangs above all the doors, no matter where I am so to me it is all one company. Edit: in response to owner: it was the Knox location that told me they would reach out to you directly. Your store basically informed me that I was SOL so I want no further dealings with the company as a whole. Telling someone "I am sorry you are unhappy with this result" is the exact same as saying "We don't care." Only once I posted this review did anyone higher than the individual that told me I was SOL, start reaching out to me. When I asked to speak to the manager at the time, I was denied and literally treated like this. I spent a lot of money there and even though I wasn't always happy with my hair, I tipped your employees very well as I respect the hard working industry they're in. It was a convenient location between Frisco and Dallas to whip in and get my hair washed. You should do way better in taking care of your customers as a company as a whole. My EXACT conversation with two employees at Blo Knox: Me: "I forget what I need to do to cancel my membership." Them: "We can help you with that. Which location did you sign up at?" Me: "Frisco." Them: "Ok, no problem. We will reach out to them and let them know!" So as you can see, while I KNOW I should have remembered what's in the agreement, you can infer as to how this came to be with the conversation above. I also know, no one will come forward to admit to doing this but "c'est la vie".

The stylist was very friendly, but did not seem to know how to do hair for a formal event…read more We told her multiple times that curls fall out of her hair easily, she did not secure the curls and they fell out with an hour of us leaving. She spent a lot of time curling my daughter's very long hair, but didn't seem to understand how to make a style that will last the whole evening. It was a waste of $100. We could've gotten the same result by curling her hair at home.

Love Abbey! She's a fantastic hair stylist. Takes excellent care of me every single time.read more

May of 2023, I sent a message about services/appointment and I finally got a reply today…read more Honestly, I'm not sure why she even bothered replying at this point after ten months.

Listen up blondies!! Get a lash lift and tint and go to Angie! The process is quick and it should…read morelast 10-12 weeks! See photo.

Laura Oliver is the ABSOLUTE best. She is a beast at color and I am a fan of change. She has NEVER…read morelet me down. I have never left the salon feeling less then FABULOUS. My haircuts are always spot on! She can take a picture and turn it into reality but BETTER. If you are in the Dallas area Studio One Eleven is the way to go. Extensions, highlights, haircuts, you name it they have mastered it. Katie is also amazing! Book soon they fill up fast!

Houston is the best! Moved to Dallas in 2015 and found Houston and couldn't be happier. She listens…read moreto what you want and executes perfectly. I have asked for different colors / hi-lites/ cuts and she always makes my hair look great. I wouldn't go anywhere else!