Not transparent about credit card charges…read more I went in for a massage, I asked if they accepted credit card and receptionist said yes and did not mention credit card surcharges. I was charged 4% on $50 for the massage that I had to pay before receiving the service, a separate transaction was made after the service for the tip and I was charged 10% processing/surcharge fee!! The audacity. No where in the establishment nor did the receptionist mention this extra fee. The massage was good but UNETHICAL practice, not sure if this is even legal. I asked the masseuse about the surcharge and percentage before paying the tip and she said "she doesn't know because it's not the business that is charging but the credit card machine" LOL I called and asked why they are not transparent about the fees or consistent with the percentage and the receptionist just said "our regular customers know" no offers to refund. Terrible.

It was decent!. Male only massage Women do facials here…read more But it's professional! Right in Camden across from Luckys You can't miss it

Carol is an excellent massage therapist at this lovely spa. She is great at providing a customized…read moreexperience. She listened to my requests for areas to focus on and checked in with me regularly about the pressure and how I was feeling. I left feeling lighter and refreshed. Highly recommended.

I've been seeing Carol for deep tissue massages, and she is amazing. She is professional, friendly,…read moreand always makes me feel comfortable from the moment I walk in. Carol does a great job targeting areas of tension and adjusting the pressure to what I need. Her deep tissue massages are effective without being overwhelming, and I always leave feeling much better than when I arrived. Not only is she skilled at what she does, but she's also warm, personable, and genuinely cares about her clients. I highly recommend Carol to anyone looking for a great massage therapist!

I had such a great experience here. I booked with Thea and she did an amazing job. My hair felt…read moreincredibly clean and soft. The deep scalp therapy was so relaxing that I ended up falling asleep. My head felt great while she was scraping my scalp. One of the coolest parts was the scalp camera as I was shown the close-up of my scalp and I found it very interesting to see oil buildup even though I was initially told my scalp is pretty clean. It made the treatment feel even more worth it. Overall, the experience was super calming and thoughtful. You can really tell they care about their clients and take their time with the service. I left feeling refreshed and my hair has never looked this healthy.

UPDATED review: Not thrilled with the online booking system... but they were responsive when I…read morereached out for assistance and I'm grateful for that. I rescheduled for the next day. And I chose the signature treatment at their Campbell location. Upper back, arm, shoulder, neck massage, then a lovely, light facial and delicious shampoo, head massage. I added a lip and deep conditioning treatment... They are kind, attentive, and offer complimentary beverages. After the treatment, they take you to a room with chairs to blow dry or style your hair... Felt relaxed, clean, glad I went. ORIGINAL review: I made an appointment online through their booking application... when I got there, they were closed! Ohmygoodness, I had planned for this appointment and really was looking forward... but nope. Communication was poor. No person responded to my call even though they advertised they were open until 10 PM and the door says open until 9 PM. I tried their online chat and nothing... I called and got a voice message. I sent a text message... nothing. Yikes.

Made an appointment for a facial and my only thought afterwards was, why did I wait so long?…read more Brenda was wonderful. The 75 minutes I was there were quiet, relaxing, calming, invigorating and cleansing. She was thorough and so kind. I'm so glad I chose her place of business and look forward to returning. Also, the massage she performed on my arms, neck and shoulders was exceptional.

Brenda always does a great job. I love coming to her and getting my facial, waxing done. She's very…read moresweet and will try to accommodate you as much as possible. Such a sweet person.

Picking back up on skin care routine. As a male I have a ton of questions on process and product…read more At Ritual Day Spa I feel comfortable asking the "dumb" questions and getting recommendations that fit my needs. Most recently my skin was looking dull. A vitamin C product was recommended and almost immediately people around me was complimenting my skin! I look forward to my next facial.

**Add-on to my review after the owner's response: they did reach out after my second attempt to…read moreexplain that: "So sorry we missed your call. I just finished with my client so let me know if there's something I can help you with", and I didn't bother to respond because I had no reason to since I was already home with another product. The whole new procedure of placing the product on hold and arranging time to pick up should be included in the greeting of the call to inform all customers that this is how you operate from now on. Or a simple instruction placed on the door would help. It had to take this second review for me to finally get some explanation about the lack of staff and instruction of how to order products moving forward. **************** Third time is a charm! I'm definitely not coming back here to purchase anything. It's sad that a place like this can't afford hiring a receptionist. They have to lock the door every time they are in session. I previously came here twice on different days and times to purchase products, but they were in session both times. Hence, I had to go home empty handed. My husband told me to come on the third time, and guess what, same thing happened, they are in session and still no receptionist. Unbelievable! I think it's best not to come here to purchase anything, unless you have an appointment. No matter how much you like their products, you should find alternatives somewhere because this place will waste your time and gas if you just want a to walk in and buy something.

I'm loving the results so far and only started coming since February…read more My skin is looking amazing makeup free. I'm not going anywhere but here !

I'm extremely disappointed with how my appointment was handled this evening…read more My appointment was scheduled for 5:45 PM. At 4:18 PM today, I received a text asking me to arrive 10 minutes early. I get off work at 5:30 PM, so I rushed through traffic, found parking, and then walked around the building trying to locate the office. Despite all of that, I arrived at approximately 5:46 PM -- one minute after my actual scheduled appointment time. When I arrived, I was told that I was "15 minutes late" and that my appointment would not be accepted. I understand businesses need policies to keep their schedules running smoothly, but asking a client to arrive early does not change a 5:45 appointment into a 5:35 appointment. If arriving by 5:35 was an absolute requirement for receiving the service, that should have been clearly communicated when the appointment was booked--not in a text at 4:18 PM the same day. What made the experience particularly disappointing was the way I was received. After rushing from work, dealing with traffic and terrible parking, and walking around outside in nearly 90-degree weather trying to find the location, I wasn't greeted warmly or even with eye contact. There seemed to be very little effort to understand what had happened or find a solution. I simply felt dismissed. I had actually been excited about coming here and had already told several of my female coworkers about your services. I was hoping this would be a place I could recommend and potentially become a returning client myself. Instead, I left feeling that a customer who arrived essentially on time for her scheduled appointment wasn't worth even a conversation. I hope management will review what happened and clarify the arrival policy for future clients. More importantly, I hope some consideration is given to how clients are received when something doesn't go perfectly according to schedule. Policies matter, but so does kindness and customer service.

From the moment you check in to the moment you leave, your appointment is such a pleasurable…read moreexperience! It feels wonderful to walk into an environment that is so nice. The waiting room and exam rooms are bright, comfortable, modern, and clean. Everyone is smiling and happy and you are treated with genuine respect and kindness. Dr. Chawla, the technicians, and the receptionists are all so patient and caring. Treatments are explained, questions are answered, and throughout a procedure, Dr. Chawla will continually check in on your comfort. I am so grateful for the exceptional care I receive!

On time, minimal to no delay at scheduled appointment time. Professional, friendly staff…read more The dentist is knowledgeable, friendly, takes the time to explain and to answer all questions.

Ruby and Will did an excellent job helping me curate my nail designs! Felt comfortable and calm…read moreduring my experience. Would definitely recommend!

Ruby was very nice, she was able to give me suggestions and took her time when working with me. I…read moreusually get gel so that my nails last longer this is my 2nd time coming back and the first time I was here was in the beginning of June so the quality is amazing!

Today I learned all about Russian manicures and what an experience! My daughter and I had Nika and…read moreAlina for our appts. They were so kind, so meticulous and so very helpful and patient. We have NEVER experienced this level of service. They weren't watching the clock, they were invested and focused on getting our nails and cuticles perfect, and boy they did not disappoint. We are so happy with the results and it is worth every dollar spent. Thank you Nika and Alina! We will be back to see you.

To respond to the owner- they made my appointment with a Jr. Tech then charged me whatever they…read morefelt. They also put me in for the wrong day so missing the appointment was no fault of mine but a mistake on their side. (I made my appointment by phone)