Animal Eye Care took great care of my Maine Coon kitty that developed a rather scary looking unusual eyelid tumor. Dr.Hamilton and the vet techs provided thorough assessment and solid treatment plan suggestions. They performed all the necessary tests, did biopsy and sent the sample to a highly reputable lab out of state, and then, based on the results of the lab, performed wedge resection surgery. Dr. Hamilton did such a great job stitching up the eyelid that I can't even tell that there was anything! They also provided very thorough discharge instructions and itemized receipts that made dealing with pet insurance super easy. I'm so happy my vet referred me to this ophthalmology clinic! read more

Animal Eye Care - They event sent an update photo on my kitty during one of the stays for treatment - Veterinarians Near Me - Pleasanton, California

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We were so impressed with the care Dr. Hamilton and her staff provided our dog and how thorough the exam and discharge instructions were. We had a negative experience with another dog ophthalmologist where we live and the other local providers got bad reviews so we drove 100 miles each way to come here and it was well worth it. read more

SUCH A GREAT EXPERIENCE WITH THIS VET! Joanna, the receptionist, is absolutely amazing! From the moment we walked in, we felt so welcome and cared for. Our dog suddenly went blind in one eye, and our regular vet told us we needed to see an eye specialist right away. This clinic got us in the very next day! They treated our dog with so much compassion, started her on medication that helped immediately, and have been consistently following up to check on her. After testing, they were able to pinpoint the cause and start the right treatment. We're so grateful for their kindness, speed, and expertise! I am so so thankful to have had such a great staff taking care of my dogs read more

Animal Eye Care - Veterinarians Near Me - Pleasanton, California

We had been dealing with a non-healing corneal ulcer on our golden retriever for a month at our regular vet before coming to Animal Eye Care and I am so glad we found this eye specialist. Dr Cleymaet was so helpful and did a quick procedure to allow it to heal and we had to use the cone and 3 different ointments 3x/day for 3 weeks but at today's recheck she said it finally healed! Amy was so helpful answering medication questions, and Abby the tech was so kind and helpful as my dog gets nervous at the vet. She made him feel more relaxed. Victoria at the front desk was also super helpful. Thank you so much for the great care! Highly recommend this vet and team! read more

Staff was super friendly and professional, especially Kim. Dr Davis performed a thorough examination of my dog's eyes, not rushing us through the process, and explained the diagnosis and follow up care thoroughly. They made both my fur baby and I feel very comfortable and at ease. I highly recommend them! read more

Before wasting extra money from overinflated prices at this facility, I'd recommend you do what I did and get the same procedure that they quoted me for $1267 for exactly $186 at my local vet! They wanted to charge an extra thousand dollars for the same exact procedure!! Diamond scalpel eye debridement and to be completely honest this procedure was done for my dog here two years prior for the same issue and I was gonna go to them again, but they wouldn't even let me speak to the doctor over the phone to ask questions which left me no option, but to explore other places, which I'm extremely glad that I did because I saved so much $$$$$$ and Caitlin was the technician I was speaking with who was extremely rude and not willing to help and wanted to act as if she was a doctor herself for some reason. read more

Our 12 year old pup has developed cataracts so we've been here several times. The doctors are truly amazing here. Very attentive, professional, and knowledgeable. They speak to my pup with such sweetness it's so nice! You can tell they truly love animals. read more

Brought my Golden Retriever in because of persistent runny eyes. The team was fantastic, very thorough check up and brought to light a couple of issues that we are able to manage. Happy dog and happy owner! read more

We've had to bring our dog here twice for corneal ulcers over the past year and have had the best possible experience. The staff clearly love animals, Dr. Cleymaet explained everything in detail, answered our many questions, and provided us with options for treatment with risks and benefits. They've helped us avoid unnecessary costs where possible. We hope we won't have a reason to come back, but feel great knowing this great team is here if we do. read more

Such an amazing place! My Sphynx, Bambina, had a cherry eye. After her regular vet referred us to Animal Eye Care, I'm so glad we went. I was previously told by her vet that this issue required surgery, but Dr. Cleymaet was able to resolve it without surgery and even showed me how the damage occurred and how to prevent it from happening. This is exactly the kind of care I hope for in a vet, and she was truly amazing. Regina and I are incredibly thankful and grateful! Happy cat mom for life! read more

Animal Eye Care - After back to normal - Veterinarians Near Me - Pleasanton, California

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Animal eye care has remained a vet that I trust. Last year Dr. Davis helped save my dogs eye that was infected down to the cornea. Last week my other dog went blind suddenly and they managed to get me in the next day with Dr. Hamilton who was very informative and patient with us. Dr. Chen performed the SARDS test for us this morning and he didnt leave me waiting for answers. He was very informative on the results and my options. All the techs/receptionists are so friendly and caring. Thank you guys for all you do for these animals and us! read more

Animal Eye Care was great in taking care of my doggie who suffered a corneal ulcer. It was very anxiety provoking worrying about whether he would loose his vision and my dog is very anxious. They allow me to be there with him the whole time and explained all the tests and findings in detail during the visit and gave me a written explanation to refer to at home. Great experience. Not terribly expensive co dieting the time they spent with us. His eye is getting better and I am grateful to Animal Eye care and can recommended them highly! Thank you for taking such great care of my Don Quixote read more

Dr. Davis and staff took such great care of my boy. They truly have your pet's wellbeing in their best interests.

My dog was treated with care and the staff were so nice. Her eye surgery healed perfectly without any complications

My French bulldog was seen on April 2, 2024 for eye ulcers by Holly Hamilton, DVM. Dr. Hamilton could care less about her patient, she was rude to us, and quite honestly had a horrible bedside manner. She didn't even say hello to him or try for even one second to befriend him. (Her technician was great). Then she has the gull to recommend vet animal behavior for my dog, when it's her behaviors that need to be trained. I'm unsure why she is in the practice to serve animals. It was extremely obvious she had 3 minutes to spend, not a minute longer, and she was honestly one of the rudest individual I've ever come across at a veterinary office, and I've had animals my whole adult life who have visited many veterinary offices. We would never take any animal back to Dr. Hamilton, for any reason. I will travel an hour away, if necessary. Dr. Hamilton might be a great "doctor" but my husband, myself and our dog did not believe she had our best interests in mind. read more

I was able to get a same day appointment for my dog with a left eye ulcer. Dr. Davis and staff were very helpful and caring. It was a little pricey, but also included the price of her next visit for a recheck so it wasn't too bad. Good experience overall. It's located right next where Eddie Pappas used to be. read more

Terrible place. After paying hundreds of dollars in cash every visit, they have a policy that they will not call in your prescriptions. They want you to drive there to pick it up. I I guess it's too much work for them. They have no problem taking your cash but don't want to provide good service. I live an hour away without traffic and I am a busy doctor myself. It is a joke. You should not come here. The only thing I can think of for this policy is that they are lazy and greedy, and don't want to pay staff to help you, but will charge you anyway. If you are a busy professional and is willing to pay for good care and service for your loved ones, this is not the place to meet your expectations. read more

I left a message about a month ago to schedule a follow up appointment. Got NO call back. Very frustrating. My opinion of the specialist she saw still stands, she's amazing but the front office needs some work. read more

Animal Eye Care - 3 days after her exam/medicine regimen. Impressive! Good work Doc. - Veterinarians Near Me - Pleasanton, California

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If I could give Animal Eye Care, specifically Dr. Davis a million more stars, I would! This review is long overdue, we've been seeing Dr. Davis for 2 years now and she is incredible. Our 6 month old pup Penelope started squinting out of nowhere, and then I noticed cloudiness in her eye soon after. I freaked out of course. After our primary vet couldn't find what was actually going on, I knew I had to see a specialist and that's when I came across Animal Eye Care. We were open to seeing any ophthalmologist, but I feel so lucky to have been matched with Dr. Davis with our first appointment. She is very thorough, kind, patient, empathetic and just has the most gentle nature to her. Our little girl Pea ended up getting diagnosed with cataracts in both eyes at 6 months old, but she was nearly blind in one eye. We opted to go through with additional testing after her eye stabilized from being so inflamed, and then we went ahead and did cataracts surgery in her blind eye. Despite Pea's genetics and facing a few obstacles because of it, Dr. Davis did an outstanding job with her surgery! She is fully visual and we are almost 2 years post-op and she's doing great. Earlier this year, our older dog Lennie ended up with a corneal ulcer while playing. Because of his age, his eye wasn't healing itself on it's own (and I waited weeks trying to let it heal so it could be partially my fault :/). We ended up opting to do a debridement surgery for him. Lennie is reactive and isn't a big fan of the vet; I was especially worried because how close the vet's need to be to their face for testing for proper diagnosis and during the check-up's. Dr. Davis made me feel at ease with her patience and understanding and I am thoroughly impressed by her and her tech's who handled him so well. We absolutely love Dr. Davis and can't thank her enough for giving Pea her vision back, and also helping Lennie recover properly from his corneal ulcer. She is a true gem! We have since moved to Oregon but we are loyal to Dr. Davis and will continue to see her and make the 8 hour drive back... that's how much we love her!!! read more

Dr. Hamilton and her team are amazing. They are professional, kind, reassuring and have a great communication. My pup has had a lot of issues since being diagnosed with diabetes and Dr. Hamilton has managed to take care of them all. read more

The goal of Animal Eye Care is crystal clear: to make as much money as possible. Animal welfare comes second, and customer service limps in at a distinct third. I came to this conclusion after a visit with long conversations with the vet, vet tech, many receptionists and, finally, the manager. * Did I pay the $330 to make and hold an appointment? Yes. I love my cat and want her to get the help she needs. But follow ups, I was told during my appointment, are $200. Oh, and medication is not included, which wouldn't be such an issue if the price for an appointment wasn't so high. During the visit I was sent a text that reads like a hostage note, along the lines of, "Pay us $187 NOW for medication before we give you your cat back." * When I protested to the vet tech, she attacked me on a personal level. She really laid into me, including calling me out on the disability I've had since birth. * What did I walk away with? An envelope, about 12 pieces of paper, no medication or help for my kitty, and a bad taste in my mouth. All that for the low, low cost of $330. I am certain the owners of this business have a GREAT house. In other words, these people are pirates. Avoid them at all costs.* read more

I was referred here by my primary veterinarian for a cyst my dog had on his eye lid. My vet was unsure if it could be removed successfully without leaving him unable to fully close his eye. We would bring him in every few weeks to have the fluid drained but wanted a long term solution if possible. We made an appointment at Animal Eye Care and made the drive to Lafayette from Brentwood to see Dr. Wiggins. They did a full eye exam on him and gave us two options. Bottom line..Dr. Wiggins was successful in removing the cyst and my dog can close his eye just fine. No sign that the cyst plans to return and we are very happy with the expertise and gentle care that Dr. Wiggins brought to my 14 yr old Westie's unusual condition. Thank you Dr. Wiggins and staff. read more

When I brought my 14 year old Labrador to Animal Eye Care in Pleasanton, I was so impressed and can't say enough kind words about Dr. Davis and the staff at Animal Eye Care. From the initial consultation to post-surgery examination, Dr. Davis and staff have been extraordinarily professional, kind, concerned and very thorough with communications. My gratitude goes to this compassionate specialty practice who truly are dedicated to the profession. Thank you so very much for taking such good care of Kelda. I certainly wouldn't hesitate to recommend the practice to anyone who needs veterinary treatment for an eye condition. read more

I brought my dog Brooklynn here after her eyes changed colors suddenly. I initially took her to the ER on Monday night which only told me it could be a number of terminal eye diseases, but to follow up with an Ophthalmologist. After searching high and low on Yelp for an Ophthalmologist I narrowed it down to 3 choices. Animal Eye Care was my first choice although it was 1.5 hour drive from my house. After reading the reviews I felt confident and comfortable that they could handle the issues my pet was experiencing. The appointment was easy to schedule, and Brooklyn was able to be seen within 24hours or less. The whole staff was welcoming and concerned and I really appreciate that. Dr. Davis was very thorough when examining Brooklynn' eyes and properly diagnosing her. Dr. Davis made recommendations as far as additional testing, and dieting. I appreciate Dr. Davis' expertise and confidence when diagnosing my pet. I also like the way all the information, diagnosis, testing, medicine, how to administer medicine, and anything else you can think of was put together on paper so when I get home I can refer to for easy reference. I highly recommend this place and Dr. Davis‼‼ read more

Animal Eye Care - Brooklynn Chanel - Veterinarians Near Me - Pleasanton, California

Well, my vet made a referral to take my dog there. I called and was told it would be a month until my dog will be seen. Then I was told I need to pay $330.00 in advance for the appointment. You gotta be kidding me??? What is wrong with this picture??? Why would I give you this much money before an appointment? Maybe a reasonable $50 deposit to keep an appointment... but $330.00??? Craziness!!!!! Response: There is no confusion at all here! There's no way I'm paying you $330 before I see a doctor. I'll pay $50 but no more than that. It's crazy to ask people for so much money up front. Not a sound way to run a business at all! I hope people start refusing to prepay and use someone else. The only reason you are not getting my business is because you are charging $330 prior to an appointment. There are plenty of other choices in the Bay Area and I will make sure to go to them and not to you! This is not a misunderstanding at all! You have lost a potential client and I sure hope others read this and follow suit! read more

I can't say enough good things about Dr. Wiggins and his amazing staff. Everyone from front desk to after care are very attentive. Dr. Wiggins is very friendly, thorough and happy to talk through anything. My 13 year old cockapoo had an eyelid mass that was irritating his eye so we had to have it removed. I was concerned about general anesthesia given his age but that was not necessary since this procedure can be done through less invasive sedation. He did really well during the procedure. I even got a call extra early to come get him. He had an upset stomach reaction to one of his meds. Even though it was the day after Thanksgiving Dr. Hamilton via emergency line was able to confirm I could stop the medication. He's had his two week follow-up with Dr. Wiggins and his eye has healed really well. I'm very happy we took care of my doggie's eye issue and came to Animal Eye Care! Side note: I had gone to another ophthalmologist in the area and was not as pleased with the attention and proposed treatment care plan. Hence the second opinion with AEC and so glad I went with my gut. Yes, they are a little more expensive for the initial exam but it's worth the piece of mind and outstanding care. read more

This is my second review. My dog Abby is a patient of Dr. Davis. Animal eye care is amazing ! Abby had another corneal ulcer two week ago . I called and there were no appointments but Dr. Davis called me back and was able to see us that same day . I was suppose to leave on a trip and she reassured me the ulcer should heal fine . We had our recheck and everything looked great. The staff and Dr. Davis are so great with her and always so professional. I would highly recommend them ! read more

Animal Eye Care - Veterinarians Near Me - Pleasanton, California

Professional and gentle with my pet. Very thorough and took the time to explain the procedure they were recommending and answered all of my questions. read more

Here is the good and the bad about Animal Eye Care. I recently had my dog treated for an eye ulcer and the treatment seems to have worked as he is back to his normal routine. This happened during the pandemic lock down so unfortunately most of my communication was remote. The doctor did an outstanding job of explaining her diagnosis, treatment options and details, and was patient to answer all questions I had. The assistant, who was the only person I actually interacted with in person, was kind and compassionate. That's the good. Unfortunately they are the only eye specialists in the area and take great advantage of their ability to monopolize their pricing. To say they are gauging is an understatement. Adding to this abuse is their lack of compassion for the owner. From the onset, their approach is at arms length, making you feel untrusted to ensure they get their money before you get any information. Their "flat fee" approach is a way of justifying their lack of pricing transparency. With no line-item invoice their pricing abuse is kept hidden. There is so much to read and sign before anyone even speaks with you that it makes you feel like a criminal. It's no wonder so many animals lie in wait in kennels. read more

I will forever be grateful to this place for giving my dog his full eyesight and alleviating his discomfort. I adopted a cocker spaniel and from the get-go, I knew that there was something wrong with his eyes. Some days, his "good" eye was swollen shut and the other eye was teary and very red. Many vet visits later, I decided to bring my Frankie here. Immediately, Dr. Davis diagnosed the problem (something about a genetic 4 eyelid issue where eye lashes were pocking the inside of his eyelid which caused an ulcer) and if left untreated, he could go blind. I didn't hesitate to get him the required surgical procedure. Yes, it was pricey but ... so what. The before and after pictures mean everything. We love our Frankie! read more

Animal Eye Care - Veterinarians Near Me - Pleasanton, California

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I highly recommend this clinic. You are guaranteed to receive good quality of care. My dog had an incident during a surgery with her vet and needed eye care for a period of time. The team at Contra Costa Animal Eye Clinic was friendly, helpful, and sweet. They very kindly developed a spreadsheet for all of the medication I had to give my dog to make my life easier. They earned my trust right away. read more

Dr. Davis is amazing. I'm so grateful for her patience in walking me through all the options and helping me choose the best way forward for our dog. My dog had to have eyelid surgery and I was so nervous about how much tissue had to be removed, but her incision is a work of art! It's healing beautifully. The post-surgical instructions were well explained so I knew exactly what to do to help my dog heal. All the staff has been wonderful, and I'm grateful that, at a time when I was concerned about my dog's health, I felt confident she was getting the best possible care. read more

Dr. Wiggins has taken care of both our dog's eyes for quite some time. We initially met him when our pug had an emergency visit at Davis. Although we could not save his eye I think Dr. Wiggins did the best he could and I definitely recommend him. Our other pug has a small growth on his eyelid and needed to be seen today. Traffic was bad and I called an explained that I would be up to 15 minutes late. The assistant wanted me to reschedule, but I was insistent and so she reluctantly told me to come in and see if they will see my dog. Considering the fact our dogs have both been patients for so many years and we have spent a ton of money there, I did not think it was too much to ask for an exception to their "late" rule, and be allowed to see the vet. After all I've spent quite a lot of time waiting to be seen on prior appointments. When I arrived she seemed a little put out, but to Dr. Wiggin's credit he did agree to see my dog and I am grateful to him for that. I know they have rules but sometimes allowances should be made for extenuating circumstances. The other issue I have is I do think their procedures and office visits are overpriced. He did check his eyes and was thorough but no treatment was needed. However I think charging $200.00 just to examine a dog's eyes in a15 minute appointment is a bit excessive. That is why I am only giving them 4 stars. I will continue to bring my dogs there because I think Dr. Wiggins provides excellent 5 star care, and that is what matters most. Fortunately we have pet insurance, but despite that I do not think a veterinary practice (albeit a specialty practice) should not charge unreasonably high prices for some of their basic services like simple eye check exams without procedures or medications. read more

Scheduled an appointment due to an injury with my dog. because I took two days to fillout their paperwork and submit payment and the appointment is still 5 days away, they cancelled the appointment on me and now are making my dog suffer longer to be seen. the appoint was still 5 days away, WTF! read more

I cannot thank this place enough for restoring my fur babies eye sight. Let me start off by saying I am an RVT and am very picky when it comes to doctors-just from experience of being in the field (I work in emergency/specialty myself). My boy lost his vision completely in the course of less than a week and was luckily able to be squeezed into their schedule promptly. The clinic itself is on the smaller side and with an easily excitable big dog it can be a squeeze, especially when other dogs are in the lobby. The staff is great at getting you into a room quickly to avoid any issues. You will be roomed by a nurse who will ask you questions and perform standard eye tests-they are all great and were super patient with my wiggle worm (I wish I remembered all your names). The first visit pictures were taken of the interior of my boy's eyes to show us where his retinas had all completely detached (due to his immune system). Dr Wiggins was super thorough and took his time to explain everything. He discussed all options. My boy has sensitive arms due to elbow dysplasia and they were so careful with him when drawing his blood. Dr. Wiggins has been nothing less than amazing. I have been here at least 6 times in less than a year and each visit has been excellent. Dr. Wiggins was very easy to get a hold of when needed. We were even squeezed in after the Drs surgery time to check Zeus's eyes when they were off one day. Within a month of the initial visit my boy started seeing again-and 9 months later we are still 100% reattached. I cannot thank Dr. Wiggins and the staff for making a very stressful time a great experience. Zeus is always SO excited to see you all and I don't think he can give you enough kisses for allowing him to continue chasing those squirrels and bunnies! (Sidenote- The initial visit will cost you around $300-500, and follow ups around $150-200. Prices are fair for the specialty. Owning an animal is expensive!) read more

Animal Eye Care - Zeus in the lobby after getting the news all his retinas reattached! Happy boy! - Veterinarians Near Me - Pleasanton, California

Well I couldn't have had a more drastically different experience with this clinic, specifically Dr. Wiggins than the most recent negative review. Today the clinic went out of their way to help me get in because my pugs eye ulcer did not seem to be improving. I found Dr. Wiggins very thorough, and made sure I didn't have any unanswered questions before I left. He was very gentle with my boy and made an effort to engage with him (even though he was being ignored because there were treats on the counter). Yes, they are more expensive than your regular vet. That's because they are specialists, they go to school much longer than general practice veterinarians and really know their stuff. If you have pet insurance it's very likely the whole visit is covered minus your deductible. I would go to Dr. Wiggins again in a heartbeat and love the founder of the clinic Dr. Friedman. read more

When my dog got a cataract in her right eye she became almost completely blind as she already had an old cataract in the left eye. I called a few places and decided to got w AEC. Dr Chen was great, professional, answered all my questions and was able to let me know what to expect. With COVID visits are a bit weird but staff was great and quick. Right after the surgery my baby was able to see right away. We tried to be diligent with her eye drop regimen and she did great. No hiccups or any issues. She is now happy as a lamb running around again. read more

We have had 2 dogs now that have been seen by Dr Debra Friedman. She is wonderful. Takes great care of our dogs eye problems without surgery or outrageous costs. Still, not cheap, but what specialist is? Our regular vet is wonderful but when it comes to eye problems you really need an opthomoligist. read more

I took my dog here and paid $$$$ for tests and five different meds including antibiotics. I realized that NONE OF THE MEDICATIONS OR PAPERWORK I WAS PROVIDED INDICATED HOW LONG I WAS SUPPOSED TO CONTINUE ADMINISTERING THE MEDS, but since we had a follow-up appt. in 2 weeks, I wasn't that worried. However, as I am meticulous, and I used my dog's last dose of the antibiotics on the 7th day, I left a detailed vm at 6:45 a.m. on the 8th day, to confirm the 7 day series (rather than 10 which is common). As I hadn't received a return call, I CALLED AGAIN, at 4:05 p.m. (still plenty of time for me to pick up the meds that day.) The receptionist told me that the doctor had gotten the message. She confirmed that there was no indication how long any of the meds were to be administered and said that "usually" there is some indication, including whether refills are available. In our case, there was nothing. I asked again how long my dog was supposed to take the antibiotics but the receptionist couldn't help me. So, at 4:59 p.m. the receptionist called me to tell me that I was supposed to keep giving the meds for 10 days. So, (1) I was only given enough antibiotics for 7 days; (2) I was not told the antibiotics were supposed to be administered for 10 days, (if I had, I would have known I didn't have enough and called before running out); (3) The receptionist called me so I couldn't even ask about the medical implications of my dog missing 2 doses of antibiotics (making me worry all night and lose sleep); and (4) I was told that if I couldn't make it there in 10 minutes, I'd have to pick it up the next day. (If my call had been returned in a timely manner, I could have picked the medication, but the 4:59 phone call prevented this.) This was not handled well. If I had done this, I would have offered to stay until 5:30 or 6 p.m. so the dog could have the medication that evening. So early the next morning I went in to pick up the meds, and was told that the "standard practice" is that people continue meds until the re-check. I made it clear that I was unhappy about this and they promised to call the manager. Smart move, the manager is awesome. I was charged for the extra doses but the next day their manager called me an addressed each of my concerns. The manager was really great and made me feel like she really cared about me and my dog. It is based on her professional and prompt response that I am upgrading the rating I originally gave. BUT DOUBLE CHECK YOUR MEDS AND MAKE SURE YOU HAVE THE MINIMUM BASIC INSTRUCTIONS SUCH AS HOW LONG TO ADMINISTER THEM. If you are running low, call 2 days in advance or call the on-call number, because if they get busy, they may not be able to return your call before 5. I have a follow up visit and my dog does seem to be doing better, so I'll update later. read more

On October 22, 2015, Dr Wiggans worked Boo in and stayed late to do his surgery. Boo had been to three doctors who could not find what was wrong. Turned out, a curled eyelash was scratching his eye with every blink. Dr Wiggans found the problem in minutes, treated Boo that day. It is November 22 and Boo's eye looks like there was never a problem. Thank you Dr Wiggans and to his wonderful, professional staff for helping my little man through a very painful time. Would I recommend? YES Would I take my pet there again: Heck Yes Was it budget work....NO, but how much did I pay to see 3 other Vets and get nowhere? If your pet has an eye issue, get an appointment NOW. Namaste read more