I had a great experience at Iness! The ladies were super helpful and responsive to questions. They made the experience comfortable. I will definitely be going back! read more

It was less than a week before my wedding, and the dress I rented didn't fit. In a moment of desperation, I found Iness on Yelp and drove there in the hope of finding something that fits my plus size figure. The ladies at Iness were super helpful, friendly, and patient. They listened to what I wanted and recommended this metallic gold dress that was absolute perfection, and made me feel beautiful on my wedding day. The price was reasonable and they made me a rush tailoring appointment so I could have my dress altered to perfection before my big day. Thank you, Iness and team! read more

Iness - My beautiful dress from Iness, for which I got so many compliments! - Formal Wear Near Me - Glendale, California

This was one of the most poorly handled shopping experiences I've had in a long time. I came in with my mom to try on gowns for my brother's wedding. I spotted a gold sequin dress in the front of the store (size 4), and as I was about to grab it, another customer grabbed it to try on instead. She was an older woman and the sales associate mentioned to her how that gown might be a tad small on her. I started looking for other gowns and both my mom and I chose one gown to try on in the meantime. We mentioned that I wanted to try on that gold sequin gown to the sales associate and she let me know that I would have to wait for the other customer to try it on first which was reasonable if she was going to try on that dress first. She didn't. They had her cycle through multiple gowns while I stood there waiting. After a while, I just left because I felt stupid standing there. I don't understand why they didn't have her try on that gown first knowing another customer was waiting for it but okay. While in the fitting room, the woman's husband was in there making loud remarks regarding the event they're attending and how the gowns are looking on his wife. The sales associates did not do anything about a man being in the fitting room area until I mentioned it. That shouldn't require a customer to address, it's basic awareness and creates an uncomfortable environment. On top of all this, the lack of product knowledge (or effort) was just as disappointing. I pointed at a corset and said out loud to my mom that I wish it came with something to pair with. It was displayed on its own, so I assumed it was just a corset. An associate heard me and said nothing. Later, I saw on their instagram page that the same corset actually has a matching silk skirt. So either the staff isn't trained on their own inventory or simply don't care to assist. Between the disorganization, lack of basic customer service, and an uncomfortable environment, this felt like a complete waste of time driving all the way to Glendale. Please keep in mind that the selection in store doesn't match what's advertised on their instagram page. I only saw a few items in store that they were advertising. Their instagram is full of pieces that are noticeably nicer than what's actually available, which feels misleading. read more

On phone calls, they are very communicative and provide me the information that I exactly need. I ordered online since the dress was not in store but it shipped very quickly (~3 days) to Orange County! The sizing for Andrea and Leo A1387 is very accurate, but I will still need a few alterations. I am very glad I chose to order from this website since I bought the last one in stock and could not find it anywhere else nor have it ship as quickly. Thank you! read more

Iness and Korina were SOOOOO incredibly helpful and kind and honest! First of all the selection was incredible and also the quality and price was perfect - I went all over LA from boutiques to dept stores and THIS IS A REAL DRESS SHOP! If you are going to a gala, black tie or formal wedding you must go here. AND! She recommended a tailor who tailored in one night, amazing. HIGHLY RECOMMEND! read more

Iness - Soooooo many compliments!!!' The photos don't do it justice, a custom Iness dress and stunning - so happy I found this boutique ! - Formal Wear Near Me - Glendale, California

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This is the best dress store ever! They have gorgeous dresses, the workers are super sweet, and they have a very nice selection. Iness and Karina helped me and they are the sweetest people ever!! read more

The workers were very sweet, they were quick to help us, and their dresses were absolutely beautiful!

I really liked the very stylish and formal clothes they have--they are extremely beautiful. I'm very happy that I visited this store, especially because of the ladies who patiently and kindly helped me find the outfit I wanted. read more

Beautiful dresses, tons of selection in every color and great service. They accommodated us even though we didn't have an appointment and everyone was kind. read more

Loved going to this place for my mom. We didn't ask for prices of all but the ones we liked were $300 and up range read more

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We were there for a soccer tournament was nice to have laundry room in lobby only $5 bucks wash & dry. Our room was spacious clean and comfortable. AC worked well the fridge would turn off but once we were shown the circuit breaker in the room we were able to trip it back on. Service staff was kind and willing to help make our stay satisfactory. Continental breakfast was served with variety of selections. Good place to stay for our group purposes. read more

Very impressed with this store. They have a great selection and their customer service is excellent. They only have a few dressing rooms, but they have a queuing system that is very organized. They help with the fitting by making appropriate sizing/fit suggestions, allow photos, and don't rush you. Did not feel any pressure to purchase. I feel that they genuinely care that their customers look, and feel, good about their purchase. read more

Great customer service!! The two young girls helping us were so patient and sweet. Their selection of dresses is great! Also the prices are so reasonable. Highly recommend this place for anyone looking for a gown. read more

I love going to Iness, they have a huge collection of beautiful evening gowns. You will definitely find the dress you want. A lot of colors and style all great quality and brand name. Iness the owner is so sweet, down to earth, and amazing to work with, she helped me picking dresses and zipping up and down. Definitely recommend this boutique. read more

I love this place it has a great selection of dresses Different price ranged dresses from cheap to expensive all siZes from tall to short big to small and all the lady's were super helpful to me in my opinion. There is 3/4 different woman working there and they don't hover over you when browsing I would totally come back and even going to bring my family to come check it out too. read more

Have you ever wanted to shop, look and feel like a princess? Well now you can, and that's exactly what I did at Iness. I have a black tie event coming up and a friend of mine suggested the shop Iness I was skeptical because I generally don't love boutique shopping, but the experience was so pleasant I can't imagine shopping for a dress again any other way. When we arrived we were greeted by the nicest girls who made us feel so welcome. Like ladies in waiting, they were very helpful and went out of their way to make sure I was happy with my experience and the dress I decided to choose. There were gowns at all price points and so many different styles and sizes available. Thank you ladies again so much for the amazing experience! I will be back and highly recommend this place to anyone looking for a formal dress. read more

I came here in search of a specific dress for Prom. From the time i entered the store, Iness and her team was very helpful.. They asked the necessary questions to customize to our needs.. They were patience with us and very welcoming... They gave us as many options and even brought out exclusive dresses for my daughter.. There was a group of guest that was in there that was giving them a hard time and Iness and her team was still helpful with them and even us! Because of her great customer service and beautiful dresses, we said yes to the dress!!I highly recommend this place and look forward to seeing Iness in 7 days when i pick up the dress! Thank you! read more

They have a great and huge selection of formal gowns and cocktails. The service that we got is very professional and they are really paying attention to your needs. read more

Had a great experience choosing my dress for my daughter's wedding. Beautiful selection and everyone there are so nice friendly and helpful read more

Today I took my daughter to look for prom dresses. She must have tried on 15 dresses, most she LOVED, and were actually in our price range! Since my daughter was a little undecisive, we ended up leaving. The girls that helped us were so sweet, and understanding, never pushing us to purchase or make us feel guilty for leaving! I actually went back into the store after we ate lunch to let them know how much I appreciated their time & kindness! I would absolutely recommend this to any of you moms out there looking for your daughters prom dress! So many choices, and so reasonably priced! Bonus, the ladies are super sweet, and helpful! read more

First time visiting this lovely boutique and had a great experience. The sales assistants were very helpful and attentive. They helped my daughter with pulling dresses for the fitting room and with zipping zippers. Great selection with lots of different colors and styles. My daughter tried on about 8-10 dresses and found THE one! We will have it tailored to be more functional for her as she is a musician and will be performing in it on tour. Definitely recommend! read more

Excellent service. Waked in and immediately was helped with buying a dress. Will definitely shop with them again. Ladies were kind and patient and had so many dresses to choose from read more

On our second store of the day, we came upon Inness and found a gorgeous prom dress for my daughter! There is a great selection for all sizes and colors. I happened to check out the sale racks and noticed a dress that might be the answer. It fit perfectly and some customers as well as the sales staff complimented her and were Very helpful. Our salesperson was Inna and she was super nice and easy to work with. If you are looking for a special occasion dress for yourself, a mother of the bride, or a ball gown, this is the store you want visit! Thank you again. read more

Iness - Formal Wear Near Me - Glendale, California

Being one of those brides that planned a 600 person wedding with no wedding planner, I can say it wasn't easy. Vendors were hard to get a hold of, some Would reply back others wouldn't. With that being said I can honestly say Ines was the most pleasant person to work with. Ines and the entire staff were so helpful and honest but the thing I appreciated the most was the honestly and attention to detail. She ordered my bridesmaid dresses and kept me in the loop throughout the entire process. The staff would answer all the questions I had even when Ines was not available. The communication was outstanding. Thank you to Ines and the entire staff for making the entire process easy and fun. I'm extremely happy with the dresses and the services. Definitely coming back for all my upcoming events. Can't wait to share photos!!!! read more

Horrible, is all I can say. Business hours 11-5 we arrive at 3:45Pm only to stand outside in the rain for one hour because she says she can only have a few people in at a time. Do you want to hire assistance idiot? 11-6 M-F? and 5 Saturdays? Don't you think more people can make it Saturdays? Also, worst fabrics and selection cheap as ever!! And on top the one classy dress i liked had a hole around the back zipper she says she can sew it for me, just wow. I am not interested to pay $700 for a used dress because it has been tried on so much it has a hole. Just absurd ! only reason for 1 star is because I had no choice! Save yourself time and don't even think about stepping foot in this cheap and unprofessional store! read more

The employees here are amazing, I came from the valley looking for a dress. Customer service was amazing I will be returning.

I went to Iness for a dress and found one that I really loved, but since I had just begun my venture into finding a dress I continued to look other places. I went back 3 times (to try on the dress for family), before finally buying the dress. Now, other places may have become annoyed with me, but each time I went the customer service and assistance was incredible! Big shout out to Karine, she was so nice and so sweet and gave me great advice on how to alter the dress for a better fit! I can't wait to wear the dress next week! Thanks Iness! read more

Great store for unique dresses! My daughter needed an evening gown for a black tie event and we looked at different stores but couldn't find the right dress. This store was highly recommended to me and it did not disappoint! Nelly helped us and she was amazing! She had a good eye, and recommend dresses that fit well. Gorgeous dresses and a huge selection! 10/10 will come back here every time for our evening gown needs! Definitely worth the drive! read more

I was waiting for someone to help me everyone was busy. Once the girls became available they started helping 4 other people which came in after me . Then one of them comes and tells me that i have a fitting room ready for you but it does not have a light in it how am I supposed to try a dress in a dark room? Just left the place Never going back !!! read more

do NOT order from this store. Completely unreasonable management. I ordered a dress and the color looks nothing like what was presented to me. It cost a lot of money and at the end she did NOTHING to help. No refund and no store credit. TERRIBLE CUSTOMER SERVICE. So many better stores around that actually care about customer satisfaction instead of being greedy and only caring about her pockets. Pathetic! read more

The worst customer service I've ever encountered. They sell cheap dresses with designer prices. The owner is sweet and helpful while she's pressuring you into the purchase but the second you have a problem or would want an exchange she practically throws you out of the store. Her and her husband are very rude and disrespectful. read more

Iness - Formal Wear Near Me - Glendale, California

Ask for Karina! She was the sweetest and most patient sales associate you could ask for!

We had a lovely afternoon here while prom dress shopping for my daughter. The consultants were very helpful, listened to what we were looking for, and brought us a few other dresses she might like. Didn't hover, nobody was pushy, and had a fast turnaround for dresses if they needed to be ordered in different sizes and colors. We left with a perfect dress. Thank you for such a positive experience. read more

Iness costumer service was amazing , I had been struggling to find a prom dress for months drove all the way from Long Beach and found my perfect dress. The employees were so helpful made sure I was comfortable and treated me with care. read more

Got here 45 minutes before closing, did not know that they require appointments to shop here but they were so kind and allowed us in. Iness and her assistant were very helpful and patient. Found a beautiful dress for an incredible price! Will definitely be returning for future events! read more

Let me start by saying the store has a variety of dresses to pick from short , long , glitter , simple and so much more. As soon as we walked in we were greeted and asked if we needed help. When I had finished making my selection of dresses to try on Iness was so quick to pull them off the display and straight to the dressing room. I would highly recommend this store for any occasion (prom , weddings , homecoming etc. ) and when the store got a little busy Iness closed her doors and made sure to help everyone inside as fast as she could but of course without rushing us to buy or leave. I would definitely return read more

Iness - Jadore dress - Formal Wear Near Me - Glendale, California

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I did not have a good experience shopping at this store. Been here twice (before and after Covid) and they just don't care if you buy anything from them. They won't help you at all, not even to put a dress on. The owner seemed to be in a bad mood and the girl working there couldn't care less. Very disappointed. read more

Thank you Iness for helping us find the perfect dresses! The entire staff was very helpful and sweet each time we have visited. We bought multiple dresses with them and had a great experience. They are very accommodating with so many options and affordable prices. Highly recommend checking them out for your next event. read more

Love her and her dresses. She has a big selection and offers different sizes Customer service is great. Very friendly Been her loyal customer for many years. read more

Omg they are phenomenal here! I went in last Sunday (randomly) in search of a Birthday dress! I found the most gorgeous ruffle gold sparkly dress. Price was reasonable and definitely better than everything else out there. I felt comfortable and welcomed. I had no hope and let me tell you, this is a hidden gem! Sadly, my birthday reservation were cancelled due to Covid but I can't wait to wear my elegant, gold, sparkly beauty!!!! Thank you girls for all your amazing help. read more