Rakon was awesome to work with super easygoing, no pressure, and really took the time to walk me…read morethrough multiple vehicle options until we found the right fit. What stood out most was that he didn't just disappear after the deal was done he actually followed up and added helpful details about service and maintenance afterward, which you don't always see. The finance team was smooth and straightforward, making the process way less stressful than expected. And two weeks later, I even got a follow-up from both the service team and finance team just to check in and make sure everything was going well. That level of care and communication really sticks with you. Overall, just a solid, positive experience from start to finish. Definitely felt taken care of looking fwd to working with them again for another car. They offer a battery4life warranty I'm looking forward to discussing in more detail later :)

Update: 5/15/26 Now…read moreI gotta take them to court and file complaints with the consumer agencies. The are not trust worthy. Poor communicators and don't follow through. We canceled the warranty on a vehicle 4/6/26 in writing sent to the email address they provided us with. Well they've been giving us the run around. Called the warranty company they said they aren't even the ones that refund the money. The dealership is and the dealership never actually contacted them to cancel our contract. I purchased a Land Rover Defender from Diplomat Motors (DP). The staff was friendly for the most part, and the facility itself is beautiful and gives a strong first impression. Unfortunately, the experience with the vehicle has been extremely disappointing. Shortly after purchase, the check engine light came on. DP did address this by replacing a sensor at no cost, which I appreciated. However, the issues didn't stop there. The vehicle continued to shake when braking, which led me to have it independently inspected, something I now wish I had done before purchasing. That inspection revealed multiple leaks and additional concerns that should have been identified during routine maintenance. Given that DP provided maintenance records and also worked on the vehicle (including the O2 sensor repair), it's concerning that these issues were either missed or not disclosed. These are not minor problems, they are things a thorough inspection should have caught. To make matters worse, I purchased a $5,000 warranty, yet the car has already been in the shop three times, costing me over $1,600 out of pocket for repairs that were not covered. Overall, while the customer service and presentation were solid, the condition of the vehicle and lack of transparency around its true mechanical state have made this a frustrating and costly experience. I would strongly recommend getting an independent inspection before purchasing any vehicle from DP. If that's what you decide to do.

Elvis B. delivers again! Elvis B. provides excellent auto service professionalism by being thorough…read moreand patient in providing timely detailed explanations and line item cost estimates. Elvis B. always uses a respectful tone, is very knowledgeable and patient not only with me but other customers. Elvis B. has shown again that Gresham Subaru consistently provides excellent service, courtesy, and respect to clients. Edison W. at Parts Department has also assisted me during my visit as well as in the past. Edison always uses a respectful tone, is very knowledgeable and patient not only with me but other customers. In my experience, the Gresham Subaru Staff in the Service Department and Parts Department will only perform the necessary service and nothing more than your vehicle needs. Extremely honest folks!

I will not be taking my car back here to get serviced again. They're not good at communicating with…read morepeople who do not understand cars nor do they fully document what they've reviewed. They said they fixed my vehicle and within a week it stopped working. They told me I needed a new battery but I took it back to the auto zone I bought it at 3 months ago who tested it at 100%. Never once on the paperwork or via phone was it explained that they did a deep dive test that found an issue that might not register directly on a more surface level test by autozone but no one reviewed that with me or made any note about it on the original paperwork that I could show autozone relating to my concern. I reached out to speak with a manager regarding my concerns 4 different times and not once did they reach back out to me. I wish I could just ignore my clients I don't want to talk to - highly unprofessional. I will be complaining to Subaru corporate about my experience. Do not take your vehicle here. I will be going to Vancouver next time. I finally heard back from a a manager who basically didn't give a crap about what had happened. He said that I left messages with a third party call center so he never was truly notified about my concern and didn't seem terribly concerned and just got mad at me that he hadn't gotten contact as if I would know who is fielding my call when I dial the service information listed on the Gresham Subaru website.

My review is based on sales as we have not had any experience with service yet…read more I Cannot recommend Weston enough when buying a vehicle! Tyler has been the absolute best to work with, he wasn't pushy and never made me feel pressured like i have experienced at other dealerships. He also got me a smoking deal on my new Yukon! After getting home we realized they forgot my third row floor mats, turns out the factory forgot them so Tyler was quick to order them and installed them for me, and topped off my gas tank for the trouble! Overall, we have just had a really great experience with Weston and will be back when we're ready for another vehicle!

Horrible customer service after the sale, service system sucks!!!!…read moreCan't even get an appointment for an oil change, no call back, automated system is worthless!!!!

We went to Gresham to buy a new vehicle, even though another dealership was closer. Overall, it was…read morea good experience. Our salesman, Seth was very nice and helped us quite a bit by going to another dealership to pick up the exact color we wanted. They matched the price by the other dealer. When we talked final numbers, there was a charge for cilajet, a coating they put on the seats and paint. We had made it clear we did not want that from the beginning but they charged us $1495, because the other dealer had put it on, but took the price down when we objected. The following day, Mark Harris, the manager called us to see if we were happy with our experience and my husband again told him about the cilajet. Mark made a good compromise with us, so in the end it wasn't that important. We are waiting for a partial refund check from them. We enjoyed Hamid, our financing was very easy since our credit is excellent and he went through our credit union. All the people we talked to have been very pleasant. The only reason I didn't give 5 stars is because it takes hours to complete the process, it would be awesome if somehow buying a car could be quicker! I should also mention we traded in a vehicle and was given a decent trade in value. The car was definitely worth more, but the convenience of trading it in was best for us. We were very happy with Seth and Hamid and impressed Mark cared enough to call.

Not a fan at all of their business practices. We went in a few weeks ago. My husband saw a car he…read moreliked. He worked with an associate who answered questions over the phone as well as sent him videos of the car. He set up an appointment time and we drove an hour to get there. We got there, and they were showing the car to someone else who showed up to see it. While they were on the test drive, they tried to get us to buy it out from under them. We went on a test drive after they did, and it was obvious they were buying it when we got back. Then they tried the, "well, their financing might fall through. You should hang around until it's approved." Yuck! Cringy. They showed my hubby a few other cars online, but it was quite awkward and we just wanted to go. A different Ron Tonkin had another car for us to look at. The same day my husband was going to drive down, he got a call saying that someone needed a loaner, so they gave him the same car my hubby was going to see later that day. I think we learned our lesson about Ron Tonkin. The two stars is only because the associate took the time to answer questions and send videos of the car.

I had a great car buying experience at Hertz today. Jeff was my salesman and I felt right at home…read moreas soon as I walked in. Jeff and everyone else I encountered was friendly. We got right to looking at the cars I expressed interest in. Jeff didn't pressure me to buy a more expensive vehicle. He was sure to show me what I wanted to see. I looked at two cars and test drove one. I liked the car. They were able to get me financing at a good rate, took my trade in, and got me out of the door with a car, same day, which is what I asked for when I walked in. I like the Hertz prices its vehicles fairly, they are transparent about the vehicles they are selling, and I was thanked for my business. I wish car buying everywhere was this easy. They didn't play games - just sold me the car I wanted without a hassle.

Steve did not wow my family with his service. We are mechanics and when we addressed him about the…read moredamage on a 2025 VW Jetta. He completely disregarded what we said and didn't even take the time to look. i'm overall disappointed, i expected more from a veteran car salesmen.

Service center was soooo accommodating when they didn't need to be. My partner and I had terrible…read moreservice at the location on 122nd that we walked out and came here. All we needed was a broken engine cover to get removed. Although it was last minute, a younger guy with a mustache (I don't remember his name) gave us exemplary service and was very personable and didn't try to price gouge us for something so simple and under warranty. There's a reason we bought the car here, and a reason why we will continue to come back. Thank you!

gabe and scott went beyond with our need in a car thank you guys come check them out and ask for…read morethem they are awesome

Welp what can you say about the best dealership I've ever been to and I'm old AF and have had many…read morecars. Donovan and Grace the finance lady obsessed with Starbucks were easy to work with. I felt no pressure from either and wasn't constantly hounded by annoying phone calls during the process. I recommend them 100 percent without hesitation.

called to get warrenty repair done to my 1month old F250 with less than 800 miles…read more drivers window will not roll up. asked about loaner vehicle - service said none available. trucks brand new, bought from there dealership with less than 800 miles. do not buy new vehicle and expect good service from this dealership

This place is terrible. We have purchased 3+ cars from this dealership and every time we bring a…read morevehicle in for service they try to rip us off. #1 Last year I brought in my wife's 2020 Rav4 for service. They tell me the brakes are at 10-20% and quote me an absurd price for brake pads. I take the car straight to Nolans tires and they said you brakes are at 80%. Too funny Swickard. #2 Bring our daughters 2017 Prius in for 1 of the 2 service appointments that came with the purchase of the car. Dropped car off from 30 minute drive only to get home 30 minutes later to get a call that the Prius is done with service appt. Get to Toyota and look at paperwork. They didn't change the oil or rotate the tires. They lied. My daughter called the dealership back when she got home and the service manager could not even tell her what they did to the car and then never called us back. You guys are shafty. #3 Today 5/9/2025 I bring my 2023 Rav4 Prime, which I purchased at this dealership, they tell me I need 30k maintenance and quote me $1030 for the service. I was like I will go look this up. Just change my oil and do a tire rotation. In the service manual it states to check all the fluids they quoted my $1030 to replace. Come on guys! I called my mechanic and he quoted me 1/3 less than what Toyota quoted me and told me I don't need to change out all these fluids but just check the levels. This dealership is a true ripoff and we will never purchase a vehicle at this dealership every again. I would avoid this place at all costs.

I gave one star because of service tech trying to "up-sell" me on stuff that Toyota doesn't even…read morerecommend in their service interval. Up selling is a trick for the dealers and techs to make extra earnings. Go on google and search out Toyota Dealers Up-Selling customers for unnecessary fluid and maintenance. Also search out just exactly what the factory recommends and take it with you. This dealership at 30K wanted a brake fluid change for extra $400 plus fuel system cleaning $200. that's on top of the basic cost for hundreds of dollars. Don't be fooled. I'm doing the whole 30K service for $100. do a YouTube search "Toyota Scams".

Very happy with Jordan Yasui in service department. Trust him and know he is looking out for our…read morecar.----John L.

Jorge, Ahmed, and Mike were members of the dealership that have my gratitude and respect for their…read morewelcoming demeanor and knowledgable service. I wish I could remember the names of the others who have supported my wife and I before. But some visits we were in and out so fast; it was an afterthought! Not only the people in the front but the workers being the curtain have also been top tier. The service department has consistently provided quality repairs each time I've needed them.

Patrick and the crew were awesome! Truck was everything they said it would be and more. Couldn't be…read morehappier with the purchase. I will definitely buy from here again. Thanks Patrick!

we drove all the way from Sutherlin on a saturday to buy a used truck and everyone who worked there…read morewas so amazing. down to earth and just a fun environment. Patrick and his crew were very helpful and just entertaining and knowledgeable. The owner kept his promise to us and we got 3 free sweatshirts. again, very good people. i would buy from them again