The front desk staff were busy, but friendly and professional. Their MAs were likewise great. The…read moreX-ray tech was super quick and competent. Mendell, the PA, was great to work with. I was in and out in less time than it would take to get registered at other urgent cares. 5 stars, no notes, would definitely recommend, thanks, Priority Urgent Care team.

Came over to Priority Urgent Care for X-Rays of my wrists after a slip. Easy check-in with…read moreCrystal's assistance. 5:30 there was no waiting clean comfortable waiting area. Saday called me back she took my vitals in a nice patient room she was a pleasure. The X-ray tech will be here at 6pm everyone has been great. Tyler the PA came in and introduced himself, I explained my wrist issues. Joe the X-ray technician came in at 6 and took 3 pictures of each wrist Just need to have them read and get the report. Tyler came in nothing is broken . I was provided with a disc and a report I'll pick up tomorrow that I'll take both to my orthopedic and I'll take it easy for a while Priority Urgent is a good neighbor to have

With a doc in the box on almost every corner, you'd think they'd be more competitive and have…read morebetter customer service. Not sure if a walk in would have better luck, but an hour long wait for an appt is so hard to do when you have a sick kid!!

I received the worst medical care at Priority Urgent Care on Calloway. I sustained injuries to my…read moreleft side from a crash on my mountain bike. I went for x-rays and an examination. After the x-rays their Nurse Practitioner came in and told me the x-rays were negative. He asked if I lost consciousness. I said No but that I was disoriented right after the crash, but did not hit my head and it was now 48 hours after the crash and I had no symptoms of a head injury. He informed me Liam Neeson's wife died 3 days after hitting her head and that I needed to go to the Emergency Room and get a brain CT Scan in case I had a brain bleed, which I had no symptoms of. I asked if he could give me a shot for the non stop very serious pain and a prescription. He said no in case I had a brain bleed. I also had a cut on my cheekbone which I took off my glasses and showed him from a distance. He never examined me during the whole visit. He never got closer than arm's distance and he never even checked my facial cut for infection or to clean it. He literally did nothing about my serious injuries. I filed a grievance through Priority Urgent Care and followed that up within a day or two with another email and I also called multiple locations trying to speak to a manager. I've called over 5 times and left my name and number to have a manager call me back. It's 3 weeks later and they still have not contacted me about my grievance, or to follow up. I want to add that they did waive my copay 2 days later so I could go to their Panama location and the doctor there did an exam and gave me a pain shot and prescription for pain meds. He ordered an MRI, which apparently never got sent in or Stockdale Radiology never submitted it to my insurance. So I had to pay $349 out of pocket to get an MRI. Priority Urgent Care has failed in every aspect in my care as well as following up to address my grievance. If I could have given 0 stars or negative stars I would have done that. Absolutely the worst medical care or really lack of care and they truly don't seem to care in the least bit or they would have contacted me.

Everything about my experience was great from the office to the woman that took my vitals and the…read moredoctor that assisted me. I would definitely recommend this urgent care and come back again if I have any other issues. Very helpful and made me feel comfortable. Thank you all

Fast kind care got me in and out quickly…read more Staff was welcoming and helpful Made the process easy and understandable

Great service and hassle free. I called to get a covid-19 test. I spoke to the Dr over the phone,…read morepulled up the MA preformed my test and I drove off. I never stepped out of my car. Yes, that easy and quick. They called me within 15 minutes with my results. I was very pleased and impressed with the easiness of getting tested. Thank you Delano Urgent Care. Oh, by the way my covid test was negative.

why Is it the front desk acts so rude, I understand they get frustrated also, & are only human but…read moredon't take that shit out on others. These staff need to be retrained, I am so mad. i called first thing in morning, girl sounded irritated but than told me monday they would see me even though I explained situation, called me again while I'm already being seen at AUC in Bakersfield asking if I still wanted to speak to the provider. ((girl what happened to Monday)). you can tell she didn't look at my things before giving her own answer! rude asf though

I've seen many different types doctors in my life, but Dr. Rodriguez is definitely one that stands…read moreout due to the amazing quality care she provides her patients. I don't even live in Bakersfield but I come here to see her, that is how exceptional she is!

I've been coming to centric urgent for a few years. Raving from infections and dealing with bladder…read morecancer (side issues). Each visit I was made to feel comfortable, calm and relaxed. I've seen a few great People there, one stood out. Kim hatton, nurse practitioner. This woman, went above and beyond yesterday to help my husband who'd been in an MVA the week prior. She ordered the tests and made sure he was comfortable as he's been in tremendous pain! I highly recommend centric urgent care, the staff are also great, especially Toni!

Daughter went in Friday night, they took some tests, then said they would have to send them out for…read moreresults and should have the results on Monday. She should go home and keep her fever down. She called yesterday and was told to call back later. Never did get the results and is still sick. I have visited this location a few times in the last few years and never had any problems, I will not go back to this location.

I LOVE that there is finally a female DO in Bakersfield (that's actually taking patients)!!! Dr…read more Loewen is phenomenal and very keen to figuring out what is going on with your health. She's much more thorough than other MDs I've had. She's very personable as well, making those dreaded doctor appointments much easier. The office staff itself can be pretty hit-or-miss; it's a typical doctor's office. I do like that if you need blood work you can either do it in the office or walk a couple of buildings down to Quest Diagnostics. They can bill your co-pay to you, but if your bill goes over what's included in your insurance plan, have some Advil handy because it's seriously a headache trying to get a hold of these people just so you can get on a payment plan. They also have a website that you can log in to to pay your bill, but it doesn't always work.

We enjoyed our visit the doctor who helped us was amazing and explained everything. We left happy…read morewith the diagnosis and with great understanding. Dr Mills or Wills (it might be wrong) was great! And front desk was supper kind. Huge difference from our past experiences.

I just wanted to say thank you, Dr. Wilkes, for the outstanding care I received at Accelerated…read moreUrgent Care. Your expertise helped identify my problem quickly, and I truly appreciate how thorough and professional you were. The facility was exceptionally clean, the staff was friendly, and I was seen in about 20 minutes, which made the whole experience stress-free. Thank you for providing such excellent urgent care. I highly recommend you and your team! Sincerely Yvette