Fantastic service. Compared to the lack of service via Sarah at Tricity, we are very pleased.read more

I came here after a fall where I hit my forehead hard. The triage person should have sent me to an…read moreER since their office cannot do a cat scan. Instead they checked me in and told me to wait (without even offering an ice pack). 1 1/2 hours later, I finally saw someone for about two minutes who told me to go to the ER. Fir this, they charged my insurance over $600, about $150 of which I had to pay, My bill from the ER, where I was actually diagnosed and treated, was less.

Really disappointed with the way I was talked to while en route to take my husband to this urgent…read morecare. They are open until 8 o'clock pm and around 7:20 PM. I called to let them know. I was in route as my husband was pretty sick. Bernadette answered the phone and told me to 'go ahead and turn around and don't bother coming in' and that they are not taking any more patients today. I've been in the health profession for 38 years and worked in an emergency department for 15 and never talked to any patient like that. Staff needs to be reminded that people are in distress when coming there, and a nice tone certainly goes a long way.

Went in 04/06 to be seen for a work injury. The company failed to send my information to workers…read morecomp for two weeks. when i called today to give my insurance information i was met w a very rude woman on the phone. spoke over me. sassed me and gave me zero information. i am in pain and needed information. so beyond frustrating. does not bring quality care whatsoever. even when i was seen three weeks ago. they pumped me out like a conveyor belt. zero questions about my injury. zero reassurance. zero tips in recovering from my injury. DO NOT GO HERE. anywhere but here if you want to be treated like a human.

Great practice and even better Doctors! Dr Patel is wonderful…read more They care for Kids, teens, and adults. Sick walk-ins are available. X-ray and Labs on site.

Dr. Hoa Nguyen is the most honest and genuine doctor I've ever been treated with and truly Heaven…read moresent. Before being seen by her I was dealing with chronic disease and was doing the run around, my experience with other doctors were awful. She truly cared to keep medical charges as low as possible as I was being treated every month. While treating multiple chronic diseases she was honest that stress was triggering all my issues and recommended I change my environment. It took me some time but as soon as I did all the chronic diseases disappeared. I had been on 4 rounds of antibiotics and so much more medication. It has been 2 months and I'm so grateful for my new health and the honesty, care, support and treatment from Dr. Nguyen and her team. The best of the best. Thank you!

UNC Healthcare has such poor administrators, they have not entered providers at Panther Creek, e.g…read more UNC Internal Medicine, Pulmonology, and most Clinics who moved in over a year ago. And UNC Internal Medicine Clinic by the main hospital at Chapel Hill, has no address useful for GPS - as they haven't a clue about GIS and street signs - DUH! For DISABLED ELDERLY PEOPLE - who often are new to the area! They'd rather things "look like" the quaint village of the past - rather accommodate the needs of today - with the increased demand for services. DUH! People now want/need to avoid being killed in an auto accident - because of heavy traffic. And patients needn't even think about asking a security officer inside the parking deck how to find a clinic!! Duh! They don't know - and are too dumb to call anyone to ask - likely no reception inside the parking deck - no repeaters - and forget about assigning parking spaces based on known empty spaces - but you'd better not be late - because the staff will be made WITH YOU - because of their lack of planning - and the physician wants to work 2-3 days a week - and play golf,etc. No matter that you are dying sand had to wait for months for an appointment - and that THEY should have allowed more MD's to go to school for free - as some schools have agreed to do... DUH! Maybe they should go to NC State School of Engineering- DUH! Or ask NC School of Government to explain the US Constitution and how States are responsible for the welfare of the public! ESPECIALLy the elderly and Disabled - by ACTS of Congress and Federal and State Law! DUH! Is anyone awake at Schools of Management at UNC, Duke, and NCState, et al? Not the problem of Public Servants, eh? Too bad about the elderly, disabled and poor - (who need to go to work - or bed after working all night! And btw... Why are clinics - and other state building open longer hours - to give "we the (working/poor) more options? And why are there not enough patient Advocates and Social Workers available to assist patients - keep them from being abused by staff - and help when their loved ones die in these "insane asylums"? And forget about parking instruction inbedrd into you MY Chart appointment reminder - or an option on the robo call asking if you have questions about parking or public transportation needed...DUH! Why does our healthcare facilities hire the poorest - or not have a better training program? Never heard of Human Resource Management... Because "We The People" have put up with poor management by poorly trained often incompetent employees - from the top levels of government! Despite our freedom of Speech and right to dissent in the 1st Amendment of The US Constitution. I say, ENOUGH! Serve or find another job - or spend every day on the golf course. "Lead, follow, or Get out of the way!!!"

This whole team is amazing. I took my granddaughter fishing…read morefor her first time and she caught 2 nice bluegill and I caught a hook in the hand. From entering to leaving this whole team was very friendly, informative, caring, helpful, thorough, professional, human, and did I say friendly. Best experience for what it was ever...

Really bad service! In the 15 min appt I left with painkiller, and I was told to go back there if…read morepain didn't go away. They charge you a fortune and on my bill invoice says a 45 min appt. Make me laugh and of course painkiller didn't work

They are so concerned and nice! So patient! The doctor or physician assistant was very helpful and…read morethorough!

Great experience, clean friendly, knowledgeable, efficient and accessible. Great follow up on…read moresubtle items too. Very thorough

Fastmed sent a bill to medicaid which then when it took too long for medicaid to respond they sent…read morethe bill to collections for me. 0/10

You can make an appointment online but they won't even call you to tell you they're short staffed…read moreand not accepting appointments

With stable employment, I'm finally taking advantage of insurance and taking care of myself…read more I scheduled an annual physical with a nurse practitioner here. As a new patient, onboarding was straightforward; I answered all the questions online before my appointment, and also did eCheckin through the MyChart 2 days before. On arrival, everyone is screened in the lobby for Covid. At checkin, I gave my eCheckin printout which appeared to make it simpler for the staff member as she only had a few questions to ask after. My appointment started on time. They checked my vitals, then the NP came in and spent about 20 minutes with me. Since I'm pretty healthy (knock on wood) there wasn't too much to discuss. I very much appreciated the lab person who efficiently got my blood drawn. My tiny veins didn't phase her; she got me on her first try!

What an amazing facility... extremely clean and well laid out (chairs are 6ft apart), stand here…read moresigns in the floor, and 2 people doing the covid screening at the Main entrance. The bathrooms are clean... water is touch free, towels are touch free... just wish the soap dispenser was also touch free (it's push style) Each desk has a privacy partition separating them from each other. Check in was very nice and easy, and if you use mychart, then you can save time and do the check in online. The inside is clean, and the staff was awesome...