The technicians in these busy bays seem well trained in car care and customer care. I consistently…read moreleave Valvoline Instant Oil Change in any location feeling listened to and looked after. They offer services, but do not push and seem honest.

I was happy to drive in and speak with the guys while they changed my oil. It's a little pricey,…read morebut I don't have to wait

I finally needed to have the oil changed in my car. I work from home and don't drive often. I…read moreturned into Take 5 in Salem and was assisted immediately and given a bottle of water. The choices were explained, for my model I need synthetic. The crew working today were very nice. The oil change was done with good practices and the fluids they could top off they did. I highly recommend this location.

Very quick service. I like the in car service. Car honks from me. They do a good job.read more

I broke down on the hwy shortly before close and they were able to get my car fixed and back to me…read morein less than 24 hours!

I stopped here half way through my 8 hour road trip because my engine light came on, Micheal…read morestopped what he was doing, keep in mind he was the only one in the shop, and checked out my car immediately. He had everything good to go within 40 minutes and even took it on a test drive. He then didnt charge me at all for his time. Truly amazing guy and mechanic.

We took a vehicle here to get inspected and didn't realize a tire was needed. Kyle and Jagger went…read moreout of their way to ensure that everything was done on the vehicle and assisted in getting all the supplies needed. They are knowledgeable, kind and went out of their way to help us!

March 2015 - The staff and mechanics that work at the Lube Center on 4th Street are the best in all…read moreof Salem - I should know as I have lived in Salem for the last 25 years and I am a "car guy". The employees are all intelligent, professional and well trained. I have taken several vehicles to them for oil changes and for VA state inspections. I completely trust them with my 2004 BMW M3 and my wife's 2005 BMW 530i and our FJ Cruiser. I also take my motorcycles there for inspections. They are always very careful and thoughtful about the work they perform. Their prices are fair and reasonable and they work quickly. They do not use high pressure sales tactics (like other Salem oil change places) to sell new wipers, air filters, etc. I really like this shop and the friendly, honest people that work there. Featuring Pennzoil products, I use full synthetic in my cars. Highly recommended!

got oil change a few weeks ago. today, there's no oil in the…read moreYukon Denali. isn't due til April. These folks are not good quality oil changers. Definitely not mechanics!

Rude and unfriendly mechanics. They seem to not care if you are there or not. Scrolling on their…read morephones seems more important than acknowledging customers. I used to go here all the time, but I will never go back!

I dropped my Jeep off for a look and Pete was efficient, kind, and honest about my air conditioning…read moreissue. I decided to not pay for the service and have since had the car appraised at CarMax, but I appreciated the way everything was handled.

My 16-year-old was on her own, driving our only car, when she hit a curb and popped a tire. I…read morecalled Woods Service Center on a Saturday afternoon. The dispatcher talked me through my options, even offering to have the tow truck driver take my girl where she needed to go on his way to tow the car. The driver arrived at the car in minutes, made my nervous teen feel at ease, and fixed our problem. The dispatcher called me back twice to let me know all was well. Every step of this was above and beyond. I can't say enough about what a positive experience this was. Woods is in my phone contact list now. They will be my first call anytime I need towing or auto repair.

Very nice guys who were really respectful, communicative, trustworthy and eager to help…read more Unfortunately, their diagnosis was not exactly right for our needs, but we appreciate their efforts and kindness.

From the owner: Now accepting new customers with over 6 yrs experience. We offer services including but not limited…read moreto brakes , tune ups, and routine maintenance. Honesty, integrity and fair pricing is what we pride ourselves in.

Approximately a week ago. I drove my car to this Valvoline location for a standard oil change. They…read morewere kind and direct to the point of certain potential problem areas. They did show that there was some wear and tear on my undercarriage plate. An explained what the plate does for the engine and how important it is to get another. Everyone was very professional and I had no problems. It was very smooth and easy. I believe I was there for less than 10 minutes. The value is good for the quickness and bringing problem areas that I need to fix in the near future to my attention.

Awesome place ,Mitchelle and all the other guys working this morning 7/24/25 were the best they…read morereally helped me out ,gave me some really good advice will only take my car to them from now on thank you guys sooooo much

had my oil changed there back in Jul, upon changing it myself this week I discovered that there…read morewasn't a crush washer or any washer on the oil drain plug which caused a small leak. When inspecting the bolt and the pan I found that both were stripped beyond repair. due to negligence or incompetence I now have to replace my whole pan. thanks!

I would've said they were fine before today. Didn't call when my car was ready, which would've been…read moreannoying if nothing else- but it actually meant it was left it unlocked, across the street, not even with a camera on it, ALL DAY LONG. casually told the key was in the car after I paid. They're worthless

Tim Maiden is an excellent, honest mechanic. Since I've moved to Roanoke he's the only place I'll…read moretake my vehicle.

My family has been coming to Maidens for at least 30 years. They are honest, timely, and masters of…read moretheir craft. My last experience with them happened when I took my car to another place to have valve cover gaskets replaced. It was botched so badly. A $250 price turned to $450 then it was going to need more parts and labor so it shot to $1250. Using only necessary parts and eating a lot of labor to fix someone elses mess, Maidens fixed it in a day for $550.