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    Apperson's Travel Trailers

    5.0 (1 review)
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    11 years ago

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    Road Trip Camping - The trailer hub from the trailer we bought from Road Trip, Warren, Flo, and Brittany. Assured they would make it right.

    Road Trip Camping

    (11 reviews)

    If you want an honest, upfront and reliable dealership look no further. I can't say enough good…read morethings about the crew at Road Trip Camping. No crazy sales tactics no selling you crap you don't need. Just honest to the point help. They have a loyal customer base which of which I am happy to be a part of. I would rather drive 5 hours and past multiple other RV dealers to see the Road Trip Camping crew. It's hard to put my finger on exactly what it is. But I think honest sums it up. I was comfortable giving the a 5k check based on a hand shake agreement

    BETTER BUSINESS BUREAU COMPLAINT FORTHCOMING…read more I strongly recommend that prospective buyers use caution before purchasing from Road Trip Camping. My experience after buying a 2024 TAXA TigerMoth Overland has been extraordinarily frustrating, and I am now preparing to file a complaint with the Better Business Bureau. When I purchased the camper, owner Warren and his staff repeatedly emphasized Road Trip Camping's relationship with TAXA, their standing as a major dealer, and Warren's personal relationships with people at the company. Those assurances gave me confidence that if something went wrong, I would be taken care of. Unfortunately, things went wrong almost immediately. First, the air conditioner supplied with the camper made violent gurgling noises and had damaged controls. When I initially reported it, Flo suggested the noise might be normal because her trailer's AC sounded similar. I pushed the issue, submitted a warranty claim, and the replacement was ultimately approved. I was instructed to purchase the replacement myself and submit the receipt for reimbursement. I did exactly that. Months later, I still have not been reimbursed more than $200 for the replacement AC. Then came something far more serious. On only my third trip with the camper, the driver's-side wheel bearing disintegrated while my wife, children, and I were traveling approximately 70 mph. A passing motorist yelled to us that our tire was on fire. We slowed down and pulled over. The bearing had failed catastrophically and generated enough heat to damage the hub components. When the trailer service company arrived, the wheel was precariously positioned on the axle. This could have ended very differently. This was particularly disturbing because I had been told the camper had been serviced and inspected before I purchased it. Warren personally assured me that he would oversee the warranty repair. Because I live nearly four hours from the dealership, parts were shipped to my home so the work could be completed locally. When one shipment arrived, I was required to pay nearly $100 in import charges just to receive the warranty parts. I then paid approximately $585 for the local repair/service work and submitted the costs for reimbursement. Again, I have not been reimbursed. Throughout this process I copied Road Trip Camping on communications and repeatedly asked for their help. At one point Brittany told me they had left a message with Storyteller's main office and that if I wanted additional information, I should contact Storyteller's Accounts Payable department myself. After purchasing the camper from Road Trip Camping based partly on assurances about their relationship with the manufacturer, I found that response astonishing. I am now out nearly $1,000 between warranty-related expenses, repair costs, shipping/import charges, and the replacement AC, while continuing to discover issues with a camper I was told had been inspected before delivery. Most frustratingly, Warren personally assured me that if Storyteller did not make this right, he would. That has not happened. I have retained the emails, warranty documentation, receipts, photographs, repair information, and correspondence associated with these issues. I would welcome Road Trip Camping responding publicly and answering two very simple questions: 1. Why have these documented warranty expenses still not been reimbursed? 2. Will Road Trip Camping honor Warren's personal assurance that these issues would be taken care of? Until that happens, based on my experience, I cannot recommend purchasing a camper from Road Trip Camping.

    Camping World - Thornburg - Inside view- new fun mobile

    Camping World - Thornburg

    (136 reviews)

    Called them for recommendations for tires. The person that answered the phone was rude and even…read moresaid "oh well" when they didn't know what the companies carry or don't carry. So sad that Camping World is so horrible no matter where you go.

    This place is horrible. The place damages your RV more than it will ever fix it. I bought my rig…read morefrom them in Sept of 2024. They have had the unit more than I owned it. It is ridiculous. I had to bring it to them to continuously address issues. I will admit some of what was being addressed was not related to them and it was something that may have occurred or I asked to have put on. But the warranty ticket was/is about 5 pages long. They have been slow to fix things and they do not respond to emails or calls. Recently they had my RV for almost 6 months and did nothing with it except create 2 big gash in my interior doors and sink area and fix only one of 7 items I brought it in for. One of which was they had bent my bumper the last time it was there and was supposed to take care of it but did nothing. They don't care about you after the sale. They have an extremely horrible business practice. The managers do not even call you back. Buyers beware! They are only nice to take your money initially. Everything negative you read about them online is true. Don't trust your money to these con artists. Ask yourself one thing if you read this review. Why is it that they only comment on people who give good reviews but never address the reviews with issues... just saying the customer care is telling! A caring company would try to turn a review to a positive. However you are not seeing that at all....

    Camping World - Manassas

    Camping World - Manassas

    (150 reviews)

    ***** Just a quick update as promised***** I am sticking…read morewith the 4 stars. Brian answered all our questions. The service went well. Just little things like not removing the sales stickers (still gotta scrap that off - it is on there but good) are why this is not a 5 star. Very happy with the service to this point. ************************************** So far so good, We bought a new Thor Scope and the process went pretty well - I will explain the pretty well later ;) First off our sales person Brian Hersey was great. We had great online communication and the great communication continued when we were at the location. No pressure in the sales and he gave us a lot of good info. We took care of most of the paperwork online. Still spent a few hours at pickup :( Right now I think they did very well - which could go up or down. It seems we got the wrong keys. The remotes work but a day later when I tried the actual key it wasn't even close to working, so I think we have some mixed keys floating around. I know I should have checked at the dealer, but I haven't used an actual key in a vehicle for a bit. I am in the process of scheduling the protective coat process, so we will see how that goes. And I need to return a few things since the adapter and surge strip don't fit our Scope. Got a bit of bad advice in the store I guess. No biggy. We will see how this goes and I will update the review.

    My wife and I were in the showroom for approximately 45 minutes and not one sales associate even so…read moremuch as said hello. Towards the end, we were standing on the floor chatting with another couple right in front of two associates who were yucking it up in an office but didn't have the time to address us. They must not work on commissions. I'll take my business elsewhere. (So will the couple we were chatting with)

    Apperson's Travel Trailers - rv_dealers - Updated September 2026

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