Just okay. Staff kind of sucks, and the food is generic, esp for the prices. Very loud, and the focus is set to the televisions for most of the tables. Generic sports-bar feel. Sucks if you're not there for the sports programs playing. Meat is generally always undercooked, sometimes bleeding (I ordered a medium one time, and it came out bloody). Def recommend anything that doesn't have meat. Not our first pick generally. read more

When giving feedback I try to be mild and at the same time give my honest opinion. The dinner we had at this Applebee's was so terrible that I prefer not to be mild. Where to begin...our order: chips and queso, bacon cheeseburger, quesadilla burger, two children's cheeseburger meals, and drinks. All were horrible and definitely not worth the price paid. The meager amount of queso in the bowl was sad. We didn't know appetizers were half price until ordering, but we also didn't know Applebee's would recoup the loss of money by serving only half the appetizer. In addition, the chips were actually stale. Stale! Both the adult burgers were pink inside and one was red (all ordered well done). The bacon cheeseburger was the same size of a quarter pounder and the amount of fries was equivalent to a medium fry at McDonalds...the difference was that the Applebee's burger was more expensive and tasted worse. Why didn't we return them? First, they should have been cooked properly the first time, and second, our server was busy talking to her friends so she didn't check on us until roughly 10 minutes after we received the food. The fries, well...the small amount we had, were very soft, had zero crispiness and tasted uncooked. I felt like I was just throwing my money away. On to the children's meals which were a waste of money! The burger buns were burnt, the cheeseburgers were minute, and the applesauce came in a container. How fun! A metal covered container when we go out to eat at a restaurant. My daughter looked at it and didn't want it. Can we not put it in a bowl with maybe a dash of cinnamon on top? At least attempt to make it look like something you want to eat. She gets little containers of applesauce like that for school lunch - shouldn't a dinner out be more special? The night we went was kids night and both meals were .99 cents. I can honestly say they weren't even worth the .99 cents paid when it came to the quality. In closing, as we were almost done with our meal, a single older gentleman sitting next to us who had eaten one of the steaks on the menu said these exact words to his server. "I don't know who you have to tell, but that was the worst steak I have had in a long time." I feel I am doing him an honor by mentioning his complaint. I can tell you that my family will never go to Applebee's again. Our previous visit a couple months ago was bad, and this one just verified that fact. Bad tasting food, tiny portions (at least serve a little more than a McDonald's meal), and prices that don't equal the quality of what you should be getting. The only positive point to mention about the evening...I was lucky enough not to pay full price for the kid's meals. read more

Just passing through looking for a few drinks near our motel to discuss whats for dinner. We were greeted right away and sat at the bar must not be many bars in this town cuz it was filled to the rim with locals. The bartender ignored us for a minute and wasn't friendly and the drinks were pretty light. We had three each and left sober, walked to a place to eat nearby. Save your money and just stay sober instead of paying someone to keep you that way... read more

Its what you expect from a chain restaurant. Some days they are on and some days they are off. The good thing is that they are open super late and that's great for folks who dont have all day to lollygag around! Local restaurants like to close at 7 and who in the world has the time for that! read more

AND they charged me for two baked potatoes! Wtf! My "medium rare" steak was at best medium...so po'd!!!

This is the last time I will EVER be eating at an applebees what an awful experience... We waited almost an hour for a table which was fine we were already told there would be a wait as it was a Friday evening and they were busy.... Mistake number 1 was made with our drinks order my husband was given the wrong beer :/ apparently they didn't even have the beer he had ordered even though he had asked the waitress and she give him a list of what was on tap and what can I say about my cocktail.... It tasted like it was missing the alcohol... We ordered chips and dip for our starter it was ok nothing great I had to ask for a bigger bowl as the one the dip was served in was baby size and we couldn't even fit the chips into it:/ For our mains we ordered ribs and I ordered steak for the kids Mac and cheese.... Wow what they served us was disgusting my husbands ribs had been burnt to a crisp and they tried to cover it with the sauce :/ my steak was un cooked not even rare it wasn't cooked at all it looked like they put it on the grill flipped it straight over and put it on my plate (I asked for well done) the fries were COLD everything on my plate was un edible.... And please can someone tell me how you mess up Mac and cheese? It was over done and cold...... I immediately asked to speak to the manager after almost a 20 minute wait the manager came to our table we showed her our food which she offered to replace..... No way did we want to wait for more under done/ overcooked food so we asked for our bill..... The couple at the table next to us also sent back there steaks so we defiantly weren't the only ones served poor quality food that I wouldn't even give to my dog.... Don't waste your time on this place!!!! read more

Service was very poor, portions were small. This is a place to avoid, certainly not worth the money and the long wait for service. read more

Applebee's Grill + Bar - American Near Me - Alamogordo, New Mexico

If I could I would give this place NO stars. We went out for a dinner date, we never have a sitter but we had one that night, We were hovered over by the wait staff. My husband had beer, he was driving, however I spent close to 70$ in drinks and had no buzz what so ever. My shots tasted completely watered down and they were 10$ a piece! My steak was blood red in the middle, I asked for well done. I will never EVER spend money at this establishment again because their service, food, and drinks are not worth the time or money! Our bill was over 120$ and I left that place feeling completely ripped off. I would have rather gone to Golden Corral, and they closed down... so I am not sure how this place is staying open! Save your money and dont waste your time... this is NOT your home town Applebees! This is the worst Applebees I have ever been to in my whole life! I am from the city and Applebees usually has decent food and decent service. These people in Alamogordo are not trained properly at all! As a franchise owner you have a responsibility to uphold the name on your billboard and this place gets a Negative 5 Stars from me! read more

Leaving one star because i cant leave less... lat time i went the customer service was just terrible. We got our appetizers before our drinks. Server never came to the table by the time he showed up we were done with the appetizers. Then when we finally got the drinks they were the wrong drinks. After everything got the drinks and I finished mine so when the server brought out the food I asked for a refill... long story short didnt got my refill until I was done with my food me and my wife had to share her drink.... today we decided to give it another chance and ordered to go food. Order was supposed to be ready at 7:40. Got to the curbside pickup at 7:35, nobody came out to help us until 8:05 by the time we got our food is was cold as a corpse. Worst applebees by far, avoid this place at all cost!!! read more

So we hardly go to chain restaurants, so I think this is the first time we have ever stopped at this chain. I usually wait to post a review after we have eaten, but not this time.....your a chain restaurant have freaking options for those who don't eat meat....husband had the club sandwich.....who puts cheese, let alone melted cheese, on a club sandwich? read more

Have not been to the Alamogordo Applebee's in over a year. The whole climate and being super busy kept us home. Tonight I had a 6oz steak, potatoes and green beans. The wife had Salmon, potatoes and broccoli. I have to say, everything was good and the staff was friendly. Thanks Camryn! read more

This review is solely based on our server Nicole H. Nicole was so incredibly kind and attentive all night, gave me great drink suggestions, and was clearly such a hard worker. Not only was she amazing to us, but she was amazing to all of her tables and did it with the best attitude. Also, Shyanne (hostess) was so nice as well! read more

They should train the waitresses they hire and the managers to. If I could give this business zero stars I would. The service is ridiculous and terrible I'll never return again. They lost my service read more

Most restaurants in Alamo are pretty hit or miss for service. Orders will be wrong, forever for drinks, etc. Applebee's in Alamogordo is pretty much a weekly thing for me. Always sit at the bar when Eric is working. That guy makes this place. Doesn't mind talking with ya, love to talk trash, just don't tell him you're an Eagles fan. (It's okay because he likes the Jets) Most nights I'd rather go here than Jerry's just because you can actually get a spot at the bar. Plus with Jerry's closing, it's one of the last good parts about this town. read more

This is your typical Applebees. There are always slight differences, but I've found them to be relatively minor in the face of the staff's devotion to service. In the past, this restaurant has had difficulty with attracting good waitstaff. Often times, I've found myself wishing that I'd gone for a fast-food burger instead of ordering seven dollars of burned meat. Lately, the restaurant seems to have found better help. Maybe the managers were tired of staff visiting with each other in the bar instead of taking care of people. However it happened, this Applebee's is much improved over the last year, and is probably worth visiting again. read more

Ordered via DoorDash, food was horrible. Club sandwich was mostly cheese and Mayo, with one small, thin piece of meat. Tacos were cold. Fries were cold, pulpy and undercooked. read more

Nice. Good. Recommend for burbon street chicken & shrimp. Amazing. Definitely will come to other Applebee's branch

Told us the wait would be 30-40 minutes for a group of 5... two adults, 3 kids. After an hour waiting in the parking lot, the wait was going to be "at least" 30 more minutes. They wouldn't let us put 3 kids on one side of a booth, or pull up a chair. After leaving because my kids were so hungry, I called to talk to the Manager and after 5+ minutes of waiting, I hung up. read more

If I had the option of giving more stars to this place, I'd give it 10 stars, if for nothing else than the service. My girlfriend and I were on a road trip and we were staying in Alamogordo for the night. We went looking for a LOCAL restaurant, which doesn't seem to exist in town since Memories went south. We were seated promptly, greeted by our waiter, and ordered our drinks and dinners. My friend had ordered a salad with her dinner, and when it came, it was on a HOT plate, obviously just out of the dishwasher. Cold salad on a hot plate? I don't think so. We called the waiter and he promptly brought a fresh salad and apologies. We had just gotten our meals when the manager, Brian, came over and apologized for the salad. We entered into an extended conversation with him about the restaurant, his job, Alamogordo, his family, and a myriad of other subjects. He is charming, witty, and the best representative of Applebee's I have ever met. Our meals were delicious - we ate the whole things!!! If I have another chance to go to Alamogordo, I'll have another meal here. read more

Can't get enough of the Tues, Wed, Thurs night bartender. Best place to spend the weeknights. Ask him about Lance Armstrong...

I will never go back to Applebees again! I went with a group of friends, and the service was the WORST service I have ever had! If you go and your waiter is Walley, watch out! He took 30 minutes to take our order. My friend asked if he could take our order and he responded with "I don't know. Can I?" My jaw hit the ground. His rudeness was completely unnecessary. It only got worse from their. We had to ask for for refills, and for him to take our plates when we were done. We complained to the manager but I don't think anything was done because Walley continued to neglect our table. I even e-mailed corporate but I will never return to Applebees AGAIN! read more

Worst Applebee's that I've been to. Ordered wings and Summer Shandy. Food arrived late, waitress totally forgot the Shandy. Had to remind her. Wings were not mixed with sauce properly. Some of them were totally dry. Didn't taste good at all. In the end, I had to leave both of them half empty. I'll never visit the place again. Suggestion: There are other options around. Head there. read more

Stopped in for lunch - food was out promptly and was fresh. Seemed pretty popular place for Sunday lunch.

I notice that most of the one-star reviews were from 2011, maybe they were having problems then, I don't recall. I've been eating at Applebee's as long as they've been open, and it's not significantly different than any other Applebee's that I've eaten at in a variety of states across the country. Any restaurant has variation, the staff or cook could be having a bad night, if you have a consistent series of bad visits, then it's probably time for a management change. One thing that I definitely like about the Alamogordo's Applebee's is the happy hour specials. They are much more liberal with their specials than even in Las Cruces. For example, the half price on all appetizers at night. Not in 'Cruces. Only certain appetizers, only on certain nights. Their current special of buy any drink after 9pm and get any burger on the menu for $5? I've not seen that anywhere else. And in my opinion, the Black & Bleu burger is well worth it, just hold the mushrooms for me. I do have a couple of complaints. First is the karaoke. I really wish they didn't have karaoke, I really do. But they do. So I ignore it as best I can. It used to be only on Thursday night, but now apparently it is also on the weekend. I can tolerate it and laugh at the people trying to sing, and on rare occasion someone who doesn't need a bucket to carry a tune sings and that's not too bad. Another complaint: they should know their hamburgers are a bit greasy, which I like, infinitely better than the burgers at Marie Calendar's, they should bring extra napkins without asking. But my biggest complaint about the burgers are the buns. The best way to prepare a bun for a hamburger is to toast it with some butter on it. This forms a moisture seal and prevents the hamburger's juices from causing the bun to fall apart before you finish your meal. A minor complaint: they could do a better job stocking the tables with sweeteners and ketchup. I run in to empty ketchup bottles more often than I like. But that's about it for complaints, which I consider trifles. For the most part, the service that I have gotten here has always been acceptable. They're sometimes a little slow on keeping my iced tea refilled. Again, a trifle. Now let me give them a major compliment. I went in late one evening, ordered a burger, and was working on my laptop reviewing some photos to be edited. I was in absolutely no hurry. I knew they'd just seated a big church group of 40 people and I ordered as soon as the waiter took my tea order. A little while later the manager came out and said that my burger had been delivered to the wrong table, and that they were going to comp it. It was really not neccessary, I would have been perfectly happy with a free dessert. I got my burger, it was perfectly done, and I tipped the waiter on the full amount as if the burger had not been free. My wife and I are regulars. I'm frequently recognized by the hostesses, which is nice. I can't recall any problems that I've had with the food in all the times that I've eaten here. It's always been hot and flavorful. They provide me with malted vinegar when I order fish & chips, apparently malted vinegar is prohibited at the Applebee's in Milwaukee. They are prompt with to-go boxes, they don't question me setting aside french fries for my dog on a side napkin. In fact, when we lamented that we'd forgotten to set some aside for our dog, the waitress brought us more. My personal favorites: the Cowboy Burger and the Black & Bleu burger, I sometimes get the boneless buffalo wings and chicken quesadillas (eating half of each and taking the other half home for a later meal), honestly they're one of the better burgers in town. And the $5 burger after 9pm is a fantastic deal, especially since iced tea counts as a drink for the purposes of this special. For dessert, my wife and I will frequently split a chocolate mousse shooter, it's a great deal for $2 and perfectly satisfying as a dessert that won't leave you bloated after a good meal. So no complaints, really, overall. I'm sorry that so many people had bad experiences and gave it one star. I think normally they're better than that. I would give them 3-4 stars, but I think Applebee's deserves a better average, so I'm sticking with giving them five. read more

My first visit to Alamogordo and after a very tiring, day-long drive, I was just looking for something above fast food. The Applebee's really exceeded my expectations. It was almost closing time, so I ordered a salad and a cup of soup and was told it would ready in 40 minutes. Hallie, who took my order, was very pleasant and confirmed my order twice, once before and once after giving me my order total. She clearly explained the takeout procedure - basically pull up and she'd be right out. But here was the very pleasant surprise. Twenty minutes later, she called to let me know my order was ready, and I could pick it up anytime. She thought I might prefer the chicken be warm when I picked it up. She didn't have to call. My dinner could have just sat there for 40 minutes until I arrived as planned. I sincerely appreciated her extra effort. She was properly masked when she brought out my order after confirming my name and order items. She was so damn friendly at the end of what I assume had been a long day. And my dinner was fantastic - more so because the chicken was warm and the overall vibe was 100% customer-service oriented. Great job, Hallie, et. al.!!! read more

Horrible! The waitress took our order and we never saw her again, she had other people bring our food. The chicken lime was burned and the fries were cold. On our way out the hostess was sitting by door with leg up. Horrible service! read more

Service was good, which is the only reason I don't rate one star. Chicken was over cooked. Charred on the bottom. Potatoes were also also over cooked. Both were served in a puddle of grease. Even the Woden pallet that holds the iron plate looked like it had been dug out of the trash. A disappointment. read more

I was disappointed. I'd had the Bourbon Street Steak a long time ago and really liked it. Ordering it again didn't live up to my memory. They are also a little expensive compared to places like Chili's. I don't think I would go again. read more

We are still fairly new to Alamogordo & tried Applebee's tonight for the first time. The waitress was very friendly and speedy with drinks as well as checking on us, she recommended great entrées, and the food was very delicious! We had the pick two sampler and chose the won ton tacos & brisket nachos...it did not disappoint. For the entrées we both had the brew house chicken- YUM. We will be back! read more

Typical Applebee's, nothing special. Food is okay, I have yet to visit and have my order correct yet, otherwise I'd like them more. Food isn't bad when it's cooked all the way. Decent place to visit with friends or social gathering. read more

We had such an amazing experience! Management team please thank your server Adrienne for us! she did a great job at making us feel comfortable and as if we were eating dinner in our home. Her service was exceptional! We will be requesting her from now on! read more

Went in with just 2 of us. While my husband and I are larger people we sit at the small two people tables frequently. Tonight the hottest looked us or and said "you need to wait for a table because I only have 2 small tables open" being we are only too people she just assumed we were 2 large for a small table. very rude. My husband was not informed when he ordered that all.of the components for the meal were not avaliable. He was served an in complete meal and when he questionednit the serves say " oh yay we are out of those today" and smiled and walked away no apology. Service was slow. our dessert order set in the window long enough for the ice cream to melt enough cover the plate with white puddle. We had not been in to Applebees for a long time due to poor service. We gave them a second chance and now will be returning th Chili's when we want to eat out read more

Extremely slow service, food was okay. The waitress was taking care of her toddler at work. This was my first time and my last time here.

Will not go back. The food was ok. Their marketing practice sucks. Second visit there in recent months. Only went back today because of a gift card we received at Christmas. read more

Food was so so, it's Applebee's so I don't expect greatness but at least it's consistent. Unfortunately this particular location had the worse service ever. Took 20-25 min just to get our drinks. Waitress was rude, short and to busy socializing to actually work. read more

I don't normally review chains but this place has been a reliable find where I can count on a good meal at a reasonable price since I've moved to town. Have eaten here many times and never had a bad meal. Every meal seems fresh and is tasty. Bar is always busy and often hard to find a seat. Surprised there are so many bad reviews, but most of them sound like alcoholics whining that their drinks aren't strong enough. If you're looking for a buzz, maybe this isn't the place. If you want a decent meal in a town with limited options, it definitely is. My only criticism is that several times I've been asked about dessert while I'm in the middle of a meal. Feels like I'm being pushed out the door. But it's a nice switch from the usual pokey service around here. read more

We ordered online to pickup at car side to go. Placed the order for a pickup time ~40 minutes later. We arrived at the scheduled time and after waiting, sat in the car an additional 15 minutes. When we finally received our food some was piping hot. Other items were cold and had obviously been sitting in the container for a while. read more

In town for a bit and we included this in our rotation of the local restaurants near our hotel. While busy, we had an option of two tables, we were served quickly and politely. The menu itself was unfortunately typical american food by which I mean it was not exactly the healthiest. Settled on shrimp and rice with a lemon butter sauce, it was decent and not overpriced for what it was but overall nothing to write home about. Unfortunately, that pretty much sums it up, nothing to write home about here. read more