Such an innocuous name for a restaurant, especially when you think about the egregious assault by food we experienced last night. Taking a break from our usual places, we decided to give Applebees a try. Television ads promoting the new "bowls" lured us like a piece of cake lures a diabetic. Aside from the unknown substance contaminating the table surface (sticky and tacky- use your imagination I guess), the restaurant had few customers and it appeared there were 3-4 servers. After what seemed like an eternity, our sweet server finally gave us her time. No problem with her service in terms of food ordered, drinks served, blah, blah, blah. What did catch my attention, in a way similar to the annoying sound of people sniffling and refusing to blow their nose, was the table next to us playing a game of musical chairs. Unbeknownst to me, there was a full fledged customer to manager consultation occurring right under our noses. The reason...I'll get to that later. On to the core of our bad mojo. I guess I was trying to justify the long wait for our food- hoping it was because I would be presented with a culinary masterpiece. My alternate reality thinking ended the moment I received my nearly $16 skillet of chicken and shrimp with a side of mashed potatoes. The artistic display was more like entering a zombie apocalypse movie and meeting up with the undead. The shrimp looked like little amoebas that escaped the petri dish and found their way to my plate. The chicken was, well, blank...like the faces of my table neighbors who stopped to inform me their entire meal was comped by the manager as it had taken 2 hours to receive their food. I guess I considered us lucky since we had lapped them in that race. Now I knew what all the fuss was about and why they had been practicing for a catholic mass, getting up and down and shaking their heads. So, I chose not to ingest the injustice I was served- also choosing not to re-order anything else knowing my next birthday might come before another plate of insulting vittles. The ending, really did take the cake. Server brings check, customer tells server to remove my dish given the sacrilegious offering that ended up being presented to me, server says "OK" and heads to kitchen, server returns and says "yeah I told him that food was disgusting and he took it off." Lesson #1- if server knew food was disgusting then why serve it? Lesson #2- if server knew food was disgusting, served anyway, put on bill, removed from bill at her request, then I guess we are back to the beginning where we should not have been persuaded by commercials that promote food since it always look better on TV :) read more

Bad service. My family and I got seated but was not seen by a server for 15 minuets as me and my family waited. We finally got tired of waiting and left. As we were walking out of course they were saying they were so busy but the place was not. read more

Hannah was my server and was so disrespectful towards me and my family. She gave a great deal of attitude to us for no reason. My elderly grandfather asked for a refill on his drink and she aggressively took his cup and loudly sighed. She was horrible towards us, I will never be returning again. read more

I ordered the ribs and it smelled like someone smoked and put their cigarette on my plate. and having my mom being an owner of her own restaurant, I knew the ribs just weren't fresh. This is the worst applebee's i've ever been too. To add on my sister orders the chicken parmesan and my sister said "the sauce tasted old" and the chicken was deep fried, and instead of the crunch you get of something deep fried, the so called "crisp" was soggy and and it slid right off the chicken. There was six of us and it looked like we barley touched our food, there was just no flavor. read more

I have been here 5 times in five years and it's been the same every time the food looks good when it comes out but it lacks in taste the burger is good but the coleslaw is so dry I couldn't eat it and the ribs was dry little sauce was on top none on the bottom the service is 50/50 it's like playing the lotto it's hit and miss seems like I'm bothering some of them when I asked for a drink read more

Typical Applebee's....casual environment, same dishes that you will find at Applebee's. I would say this is a very family friendly place and a nice place for a casual family dinner. Good American type food read more

I would not stop here again. Food was overcooked to the point of being dried out. Service was OK but really the place was almost empty and the cook couldn't get a single order out in a timely fashion. The place was flush with staff most of which were standing around the bar talking about the costumers. The only reason this is might have been a two star is my waitress was pleasant and did her best to take care of us. Save your money and go somewhere, no go anywhere else. read more

We were traveling from NY to NC- Stopped in Harrisonburg VA. Tried Applebees. DISGUSTING!! After we finally were seated, I looked around and there were at least 10 tables around us that had not been cleared. Stacks of food and garbage on the tables. Needless to say we walked out. If I could have rated less than 1 I would have read more

Though business was slow my party of 3 still waited to be greeted by anyone for over ten minutes. Waited another 5 or more for our server who barely so much as had a smile on her face. Upon ordering 3 steaks, 2 of them were overcooked. Overall the whole experience could have been a lot better. I'm a server myself and I was very very underwhelmed as it seems most other reviewers are. There's many way better places to go for around the same price range. Save your time. read more

We used to love to go to the Applebees in Harrisonburg, VA. Something has happened. We went there a couple of weeks ago and were shocked...it was HORRIBLE!!! Bad service, long wait times even though it was half empty, we ordered the 2 for $25 and they brought out -one- meal. Explanation: the manager, a guy named JP (Jean Pierre) said my meal was served to someone else??? This guy had no idea how to manage this place! It was completely disorganized and no one seems to know what they were doing. We drove by the restaurant on Nov 10, 2019 about 5:30pm on the way to the movies, and noticed it was dark and closed. Didn't surprise us. read more

Service is kind of slow and our server smelled bad of cigarettes but the food was a win

I ate here today. I order Chicken Parmesan and was Luke warm. It had a pasta but to me it was 2 chicken breast with Ragu sauce out of the jar. Not good at all. Wife had the shrimp but was not good. Portions were ok food was bad. I found the service good. I have been to this location several times but I am going to have to stop going. By the way the men's bathroom was smelly and not clean. read more

Worst Applebee's yet. Floors covered in food- looked as if it hadn't been vacuumed in days. Service was the best it could be (I guess) although half our order came out 10 minutes before the rest of my table and they forgot to apply my 20% discount (unfortunately I didn't realize until after, because of how nasty and greasy the self pay portal was . Manager JP and staff seemed pleasant but the place definitely needs to be cleaned up a little more often. Try using a broom or vacuum when the floors become COVERED IN CRUMBS, CROUTONS AND FRENCH FRIES!! Not at all appealing. Will not return. read more

Applebee's is always solid, but the burgers on tv are super false advertisement. They are nowhere near that good looking, do yourself a favor and go to chili's read more

I normally don't write a bad review if I can help it but this was the worst service I've ever received. My family and I went here (8 of us) for my fiance and his brothers 21st birthday. Some of my family got there ahead of us and said they would go ahead and order drinks for us. My fiance and I are the last to arrive (around 30 min after the other family members had) and no one had greeted the table yet! It took another 15 min. to wave someone down to actually get someone over to our table. When she arrived she had an attitude and didn't look like she wanted to be there. Mind you, I am a server so I understand things happen to a point. It took about 10 min to get our drinks, not even the drinks from the bar, that took 5 more. She went ahead and took our food order, I'm guessing she forgot to put it in because we waited an hour and a half for our food to come out! She returned to the table to fill our drinks only once, that's when the food came out. Guess what?! The food came out wrong also! An hour and half for the food to come out wrong. The food was horrible and I didn't even eat. When I left, I went to McDonalds. She messed up the checks and took forever to fix them (4 seperate checks). We asked to see the manager before we paid but she never came so when the server came back she stood there until we put the money in the books. After we paid, the manager showed up. She appologized about the service and made up the excuse that all the good servers were out of town and she had to make due with what she had. She then handed out 20% off our next meal cards. Are you kidding me?! What makes you think I want to come back! She got a $1 tip from me. The rest of my family left nothing. She would've had about $40-$50 tip if she had a clue what she was doing. Want a hint? Hire better servers. One last side note, they weren't even busy! read more

Do not go here. First there is a reason the steak is cheap in the 2 for 20 meal. Cause you can get better quality meat at fast food. Second the main cook has some anger issues with his team members. We had kids with us and they almost needed counseling! We left are food gave money and got the heck out of there. Safety!!! Almost gone postal. read more

Do not ever go to Applebee's again. The service and the management is terrible. Was in there for a party of 3. Of 3! Sat down and waited. 10 minutes go by and the waitress finally shows up for a new table that just got out there. We were thinking no big deal. We will wait a little while longer. Waitress only came back to that table and we left after she was taking that order. Told the management and everyone at the front desk we were leaving and they never asked what the problem was or anything!! Restaurant was filthy. Dirty dishes were still on the table. I suggest if you do not want to waste 15 minutes of your Friday night not to mention your only day off this week do not go there!! read more

I ordered the New York strip it was awful.!! It looked gray and tasted like it was boiled another words it was tasteless which just goes to show you if you want steak go to the steakhouse. My wife's burger was really good. Again he goes to show you if you want barfood go to a bar or in this case a bar and Grill. Caesar salad was pretty good it was crispy crunchy and tasty the Mexican rice was pretty good my wife enjoyed her potato. Our waitress was wonderful and very attentive to make sure we had everything we needed and it was the right temperature and served promptly and in the order requested. I guess for barfood I get this place four stars as a steakhouse I would give this place a negative one read more

My boyfriend and I return to Applebee's at least once a week. We always start off with the hot buffalo boneless wings for an appetizer. They are so juicy and flavorful. We love them every single time. My favorite meal to get is the All American burger but after trying the new brunch burger I have to say I have found a new favorite! It is so good I still can't stop thinking about it. They cook the burgers and wings so perfectly. The staff is always friendly and efficient. Applebee's prices are amazing- leave so stuffed for so cheap every time. I've never been the biggest fan of Applebee's until we tried this one. We have the best experience every time. read more

I'm very unhappy with my experience at Applebee's FIRST: my little sister that was 3 got hit in the head with a plate FYI it was the waitress. The ribs taste like what dog would taste like eww gross. My chicken was extremely dry. And the washroom was extremely unsanitary. Also customer service was BAD. Also a blind girl dumped tea on my other sister it was not her fault BUT none of the staff helped us! read more

The waitress was extremely slow, and after asking for water refills, she never came back to serve us. Creamer for coffee was very slow too. Will think twice before returning. read more

Don't go for lunch you will wait 15 mins to be seated. Dinner was about 10 mins to be seated. We went twice while at the resort. Horriable service for lunch and it was dead. Went for dinner and server Kerri was working and running. Great server. Overall it seems this place lacks a hostess all the time. Sad because it kills your experience. read more

Went to Shenandoah mountains. Staying at hotel for the night. stopped off at Applebee's for dinner. Seen on Yelp with good reviews. I can say good atmosphere with a 20 min wait for 2..we got seated in 15 mins. Waitress is very nice. I got the chicken Street bourbon my girl got some kind a new chicken wrap.. Every good . read more

Was a night mare. First thing we noticed was food and trash under are feet then my hands and arms felt funny I look at them and had grease from the table on my clothes and arms and hands. We waited forever to get served. People around us sit down and was ask right away if they wanted to drink something. We never seen a waiters. When we did the food was cold and very nasty. No fries on the plate maybe 14 and he complain. Away he ordered more fries after 35 minutes we cancelled the fries. I beg for a drink was really choking. She said sure 30 minutes later no drink or her. In a hour we seen her 1 time. On the way out told the lady's that were close to the door working look at my shirt grease she said happen all the time. Kshiffelt@gmail.com read more

We had the single worst experience at Applebee's! I'm talking to the point that is what comical. We arrived and were told very rudely upon entering there was a 30 minute wait. No "hello" or anything. Our first mistake was waiting those 30 minutes. There were plenty of empty tables, however they must not have had enough staff to wait certain areas. The only positive of our experience was our waiter who did the best he could. It took forever for our drinks, half our drinks arriving in styrofoam cups because they ran out of clean cups. We received our food about an hour and a half later. Food, but no silverware. We continued to wait and were told there was no clean silverware. At this point we asked to talk to a manager. This guy could have cared less!! No apology or offer to give us a discount. Thinking of visiting Applebee's? I suggest you pass and go to McDonald's! I'm sure you'll get better service and at least a plastic fork there. read more

To start, writing a review of a chain is something i would never do. But if you saw this guy James behind the bar you would so inclined to write one as well. Visiting my girlfriend In Harrisonburg where she attends school, and with few options on Wednesday night this is where we landed. The one star is for our waitress who was polite and kind while dealing with that guy who's biggest talent behind the bar is chewing every straw in the box during the course of his shift. The place had 6 tables at the time we dined and he had 3 separate occasions where his staff was waiting for him to chop his way out of the amazon jungle so they could pick up drinks. Not to mention him snapping at waitresses for simply asking for there drinks. No sense of urgency, a complete lack of attentiveness. As someone who runs a bar in NY I'm not expecting anything special in Harrisonburg but i could put the worst most incompetent person I've ever even tried out behind my bar against, and confidently know my bartend would be better. An utter mess behind the bar, he wouldn't be in the same league as my bussers shaking drinks. read more

Awesome place! Friendly staff and great hot food.The bartenders make you feel like part of a group! Highly recommend!

So this was our fourth choice after everyplace else was very busy. Went in at 5:30 on Sat night. Order steak and baked potato, salad $2.00 extra, really, no bread. A few minutes after we order waitress comes back, sorry we are out of backed potatoes. Saturday night at 5:30 and you have no baked potatoes, who dropped the ball on that one? Meal came soon enough and was cooked right, tasted fine. But the steak must have been very dense, for that tiny piece of meat to weigh 6 oz. I order 6oz sirloin all the time and know what is close and what is not. And no I didn't complain, I have worked in food and never send anything back to kitchen unless I know the cook. Service was great, no complaint about that. Still laughing about the $2. extra for salad, great business plan. read more

Traveling through and stopped here for a beverage and some food. Awesome area and the place was packed. Sat at the bar, everyone was so nice. Drinks were cold and good, good was on point. Staff was great. Great time. read more

Upon our arrival and stepping up from the curb of the parking lot, a staff member opened the carry out door and welcomed us into the restaurant. Our waitress, Maggie, was right on with everything. Friendly, helpful, and attentive. Food was very good and plentiful. We did the 2 for $24 special. There were a few budget friendly options to choose from on their menu, 2 for $20 or 2 for $24, that run all day and lunch specials that run until 4:00 pm. Upon leaving, the hostess wished us a good day. We were very pleased with the service and meals we received and will return for future visits. read more

I love Applebee's. I've eaten at this one several times and have been very satisfied with the food and service. The Bourbon Street Steak is the best! Appetizers are also good. And for dessert...ya gotta try the Maple Butter Blondie. It's my favorite dessert of all time. read more

this is the worst applebees ive ever been to. tamara was extremely rude when i asked for chicken on my nachos. the worst part is... wait for it... they dont do half priced apps on saturdays???? are you kidding me. this establishment needs to be shut down!!!!!! applebees used to be my favorite restaurant, now, it's comparable to hell. i am not sorry. i would give this 0 stars if i could. also, the music was horrible. reminded me of a 6th grade dance. read more