I went in to place a to go order and Kat helped - she was helpful, nice and very polite!!! Overall - a good employee! My order was accurate and the food was good!! read more

Was lured back by a Commercial. Always great Food / Value & Service - Very nice to stop back. Sarah, Cooking & staff - 5 Stars ! HNY 2026 ... read more

Applebee's Grill + Bar - Decent Value / Beer a bit steep $ but still worth the trip... - American Near Me - Niagara Falls, New York

This Applebees location never disappoints. Always clean, large restaurant with lots of seating, very accommodating service. Food is always tasty and hot. read more

Got the 2 for $32 dinner set: onion rings as app and ribs and Mac and cheese with honey chicken tenders as entrée. Service was great but the food was underwhelming, even for a family dining experience. The four cheese "Mac & cheese" did not have Mac nor did it have Cheese??! It was penne pasta in a sugar syrup and white liquid sauce. Nothing was creamy nor cheesy about it. Pasta was also soggy. DO NOT recommend! Chicken tenders were fine. Onion rings had really thick and crunchy batter. At least they were hot. Fries were mediocre and a bit soft. read more

Applebee's Grill + Bar - Their four cheese "Mac and cheese". Total disappointment! No Mac and no cheese.... - American Near Me - Niagara Falls, New York

My brothers and Husband were taking me for Birthday on July 11. Now for many years we came here for Birthdays and meeting for Dinners together. The Waitress was not into hospitality at all, brothers had to find someone when they first arrived to be seated and they asked do you need table? Come on... There was no one there at first and started to get few more people and forgot about us because my Brothers ordered a Multi Appetizers and it come right away was cold... our dinners came separate and also cold and no one check about drink refills. So all in all I'd give you a -25. Yes never wished Happy Birthday with Flowers and card sitting on table!!! Not coming back. read more

The manager who said to contact them with an email address which I did, never got back to me. Surprised not really, bad management leads to bad service and food. Always get bad food, steaks were hard and way overcooked, pasta was one big clump with no sauce and contacted them and they don't care. read more

A busy night because of Valentine's at Applebee's, but we always enjoy coming here. The crowd kept growing and did not let up even as we departed just before sunset. Their tiny parking lot was packed. read more

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I came here with my girlfriend thinking we'd just grab something quick. You know, some wings, maybe a steak, nothing fancy. But what we got? What we got was a straight up edible love letter. A culinary hug. A meal that gently cupped our faces and whispered, "You deserve this." We started with the Brew Pub Pretzels and Garlic Parm Boneless Wings. The pretzels were soft on the inside, golden on the outside, and came with beer cheese so velvety smooth I briefly forgot the horrors of everyday life. And the wings? Hot, crispy, sauced to perfection. If snack foods had a royal family, these would be the crowned prince. Then came the steaks. Cooked exactly as ordered. Not some vague approximation. Not "it's medium if you squint." No. These were tender, juicy, seasoned like someone actually cared. I've paid three times as much for steaks that tasted like apathy. These tasted like redemption. And our server, Sarah M? An angel in an apron. Warm, attentive, and somehow always appeared at the perfect moment, like a Disney sidekick but with drink refills. She made the whole experience feel like we were the only table in the room. We left full, but not just in our stomachs, in our souls. The kind of full that makes you want to high five a stranger and tell your enemies you forgive them. Do yourself a favor. Go here. Bring someone you love. Order the pretzels. Thank me later. read more

My wife and I went for dinner this evening. We chose the 2 for 26 special. We chose salad for our appetizer. My Caesar salad was horrible. More dressing than lettuce- so tart it was almost inedible. We ordered the entrees. I ordered the 6 ounce steak cooked medium - my wife ordered the cheeseburger. When the server brought our entrees- it was 2 cheeseburgers. I told her that wasn't what I ordered. She apologized and went back to the kitchen. 30 minutes later I got my steak well done and so salty - again inedible. The server called over the manager and I made her aware of all of this. We had a couple glasses of wine which she took off the bill. That's all she said she could do. I paid the bill- left a 3 dollar tip and left without eating a meal. Horrible food- Horrible service. Music was so loud you couldn't really talk. I will never go to any Applebees again. read more

The food tastes awesome and delicious. I highly recommend going here there food dosent leave you hungry

If I could leave 0 stars I would!! This place served me raw chicken! It looked like it was cooked med rare. Not even exaggerating!! I didn't notice till about halfway through because the area I was sitting was very dimly lit and I was hungry at the time. I will say the server was very nice and apologetic! She said she felt really bad. The manager comped our 2 for 30 but that was it. Of course, I am still dealing with the aftermath. Either way, that is completely unacceptable! They should temp probe to check if it is fully cooked or cut it open or something. RIP to my bum, thanks Applebees! read more

BE PATIENT AS THEY ARE UNSTAFFED. However we sat at the bar where Cala served us as well as 5-6 tables surrounding the bar. She did an AMAZING job! It nice to have good service unfortunately that is rare nowadays. Enjoyed our lunch very much. I got the Southwest bowl which was spicy but excellent and husband got cheeseburger which was good. Again if you want fast service do not here now or call ahead. Maybe they had people call in. Thank you Cala for working hard. read more

It was a while since we ventured out to a restaurant with Covid going on, but when its time its time to get out. We enjoyed lunch and it was quite nice to get out. We had out favorite chicken taco and tortilla soup. So good and always with a great taste. They moved you in and out but not a feeling of being rushed. Life is hopefully getting back to normal. Nice to enjoy a day out. read more

Applebee's Grill + Bar - Some football - American Near Me - Niagara Falls, New York

I waited a long time and to serve us they lasted too bad customer service I love Apple'bee's food but the truth with that slowness I wouldn't go to this restaurant read more

Been here couple times, so far we always had a good experience. Well prepared food and reasonably priced. We always loved to try their $5 sips. Servers who assigned to us every visit are always doing a great job. But this review is for tonight. We came in here to eat dinner with my bf's family (we could tell they were packed), we were already seated, ordered our drinks and then a customer nearby suddenly started complaining to a server that it's been like 8 minutes and one of their orders are not there yet. The server stayed calm, apologized and explained that she had a trainee, and will check in the kitchen because sometimes food doesn't come out the same time, customer started being so rude, complaining about other things now, and keeps saying to call the manager and that it would be better if the food comes first before the manager gets there. Manager came and he's still being rude and said that he's in to business and know all the managers around here, but the manager professionally handled the complaint so well (their food just came in 2 mins after, while he keeps complaining). I guess it's just one of those days but anyways, Kudos to the team for a very good customer service. read more

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Outside of appetizers and drinks, I'm not a huge fan of Applebee's dinners. My husband and I both got Fiesta Lime Chicken 2 for $20 dinners. The rice was dry and hard. Our total bill came to $38 which included two dinners, two beers, boneless wings and a big blue drink. So it was cheap. read more

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Service is phenomenal. Was greeted and sat quickly and the food was great for a decent price these days.

Today after an entire day of walking and shopping I stopped here for a late lunch... some of it liquid... some of it solid.. lol. Both were absolutely delicious and my waitress Stephanie was an amazing staff member who was very attentive to my needs. She actually reminded me of my daughter in law! The atmosphere in the restaurant was upbeat but not overly loud. I really enjoyed myself. read more

The food. Burgers are smashed on the grill until they are dry. Steaks are never cooked at the right temp. Kitchen staff is loud.

I like the food at Applebee's and love their desserts. I have had their four cheese mac and cheese with honey Pepper chicken tender which is tasty but a little sweet too. And their hand battered fish and chips which is served with tarter sauce which is decent. Overall the food is pretty decent. The reason why I give this location a 5 stars is because the staff. The serving staff was very friendly and kind. He frequently made sure that we were ok even said that he could get us anything we wanted even after 11:45 PM which is 15 minutes before they close. This location is pretty close to Niagara Falls ( 5.7 miles away) and is open until 12 AM. Loving a mile away from the falls, we did not have a lot of options post 10:30 PM. Would definitely recommend this place to fellow travelers who are visiting Niagara Falls read more

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Food is always good. Service needs work for pick up orders. They just keep walking bye.

For a regular sized burger with fries upgraded to a poutine, I ended up paying nearly $25 after tax. I found the portion to being a tab bit too small and the taste was not as memorable as other places I've had. I would say that the seating we had was great, love booths. Also service was good as well. read more

Applebee's Grill + Bar - American Near Me - Niagara Falls, New York

Food was average. But the service was pitiful. Write shit down and get it right. Oh over charge us not just once but twice. ‍ And when we bring it to your attention you raise the bill. I know it's hard to get good help and by the staff they have working at this Applebees it definitely shows. Next time you chose a restaurant pass by the Military Road Applebees it was not a good experience. read more

Haha, okay. We all have that older friend that insists on going to Applebee's for his birthday. It's not just me, right?! This place is run like a well oiled machine; indicative of great management. Every time I've been here, the service has been stellar and quick. There's oftentimes been a short wait, but the line is managed well. The food is pretty meh. I did love their BBQ boneless wings with blue cheese. Those were good. I got them as part of the 2 for $20/25 deal with two entrees and an app. For my entree, I got the meat with potatoes and onion rings. The potatoes and onion rings were on point, but the meat was tough and chewy as hell. Definitely would recommend skipping that dish. The burgers I've had here have been mostly pretty okay when cooked right. All in all, it's A-OK. The location gets 4/5 stars for service and location and 2-stars for the food, although I have had a few things that I've been a fan of (a burger I once had and the boneless chicken wings). I'm sure I'll be back at some point for dinner with that friend that only goes here when he eats out (so if I want to see him, I better buckle down) and hopefully I'll find some more items I enjoy. read more

Applebee's Grill + Bar - Meat and Potatoes - American Near Me - Niagara Falls, New York

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I had the fiesta lime chicken and enjoyed it. Only downside was the very long wait time for essentials such as a knives, plates, and napkins. Overall, my experience here was decent, but I don't think I'll be returning anytime soon. read more

Applebee's Grill + Bar - Fiesta Lime Chicken - American Near Me - Niagara Falls, New York

Had to get in one more visit before they close everything down. They had a worker outside with a tablet taking names for wait times. They also take your number to text you when your table is ready. Server Jen was great. Terrible company and the table behind us. Super loud and commenting about erie county people bringing their grossness over. Instead of apps we went with burgers and lava cake after. Both of.mine were great. Sent back my moms burger because it was grossly over done and cold. Must have sat in the window. Easily fixed and well taken care of. Not the beat last meal but far from worst. read more

Walked out after no one waited on us after waiting 15 mins only one other customer in the restaurant. When we left the the hosts did not care.... wrote management be for they dont care! read more

Fast service, manager was very nice and stopped by a few times to check in and grab plates. He was training new people too and was very patient. Food was good but a bit salty. They cooked my steak to a well done instead of the medium rare I asked for, but it was fine and not worth returning. The Halloween drinks are really fun though and cheap and highly recommended the zombie one! read more

We came here for lunch and the restaurant was only about half full which kind of surprised me. We were greeted as we walked in the door and seated immediately. The restaurant experience is typical of any Applebees throughout North America so at least you know what to expect. They have a few 'weight watchers' items on the menu and since I've been watching my calorie intake lately, I figured I'd give one a try. I selected the Creamy Parmesan Chicken for $11.29. My husband however, selected from the regular menu and went with the Clubhouse Grille for $9.99. The sauce on my chicken was a tad salty but I suspect they needed it for flavour on such a low cal dish. It was served with steamed spinach (which could have done with a little more steaming) and a rice and mushroom mix. The chicken was grilled nicely and not overcooked. Overall the dish was okay and surprisingly more than I would have expected for the calorie count (460 including sides!). Okay, calories smalories... I had to try his Clubhouse Grille! I allowed myself one bite of this 1120 calorie sandwich (and that's just the sandwich, that doesn't include the fries that came with it!) and it was fantastic! The addition of BBQ sauce on this sandwich sends it over the top with flavour. Our lunches really hit the spot and it was a great place to come for a midday shopping break. read more

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last week, my daughter and family placed a pickup order for her family and my husband and I. When she got home, my husband's order of Double Crunchy Shrimp (delicious) was missing the fries and broccoli sides. Too late to go back. Packed with care sticker was not filled out. Niagara Falls, NY site read more

Good restaurant for some quick bites. Went there on Thursday night for some dinner. There was some waiting before we got seated. Server was nice but we waited long to get attended. Ordered their all you can eat riblets and fries. Foods were tasty, riblets were yummy but didn't like the tons of bones it has. Fries were tasty and seasoned well. You can mix and match on the all you can eat, so for my round two ordered boneless chicken wing. They were okay. Overall, good experience on their all you can eat specials. read more

Applebee's Grill + Bar - Applebees' Riblets with Fries - American Near Me - Niagara Falls, New York

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It's been two years since I ate there . I stop cause of overpriced and lousy food . Well nothing has changed possible worse . Your steaks are a joke must be f quality meat . Never ever again will I give them a chance again . They say that the chain is almost done for . Knock knock your done ! read more

Everything was good until our dinner arrived. We ordered 2 for $25 meal. Same thing chicken fingers with fries with exception that the one was going to be add $2.00 dollars more and make it a platter. I got onion rings. Both me and my sister had ice cold fries, onion rings cold and whe I took a bite of my chicken finger it tasted off, not right. Dried out cold. I called the waitress over I agreed to having my meal re-done and my sister asked for her meal be taken off not charged, asked for a French onion soup. While I was waiting on my food to be done again, her soup came out. She took a taste only for it to be cold and like goop in her words. I couldn't believe it. Called waitress over again. She couldn't believe it, apologized and said she was going to talk to her manager Todd Walter's to have the soup removed and see what kind of credit he can you for the awful experience your having. She went above and beyond our waitress Jennifer V but the manager was another story. Couldn't come to us and apologize for the cold food not once but twice. The fact that all he gave us was $10.00 dollars off which was to cover the one half of the chicken fingers on the 2 for $25. Remember i got $2.00 extra for onion rings making it $29 understand that, but was charged $1.99 extra for onion rings even though they were included in the 2 for $25 with $2.00 extra for platter. Applebee's has horrible food and the worst staff. The fact this manager couldnt even apologize or give us more than a lousy $10.00 off. Over charge us. I will never return to Applebee's. They officially lost me and my sister as a customer. This has not happened once its happened on more than one occasion. Rotten service. read more

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Amazing foods with beautiful looks！ The cooking skills of their chef is outstanding，lots of flavor. OMG，their cheese sauce is so yummy and the steak tastes fucking juicy. I cant imagine that there is a such beautiful restaurant locating in the falls. It is much，much，much better than 99% restaurants in Toronto. read more

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I wish I could give zero. Horrible service mixed up orders. Never going there again. The bar was very sticky. Go to Mr M's better service and they get the order right. read more

Went to Applebee's for dinner with my husband. We had mozzarella sticks for appetizer then my husband got 4Cheese MAC and Cheese with honey pepper chicken tenders I got the New Orleans Chicken and Shrimp. Mine was delicious my husband had to send his back as his was " stone cold" mine was piping hot . He ordered a Sam Adams Oktoberfest I had 2 Zombies ( complete with brains) they were great and only $1-can't beat that! I gave them five stars because my server was very good!! Nice time! read more

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Awful food, menu had stuff all over the back, wouldn't come back ever. The staff was very polite and nice but I don't know how they stay in business. read more

THIEVES WORK HERE. AVOID AVOID AVOID. we came here on 4/10/21. waited for 45 to be seated, once we sat down we ordered drinks and food with waitress Hailee. she made a few condescending comments, one in particular about my friend not being "normal" because she ordered a salad for dinner. the food was ok, typical applebee's quality. we waited a while for Hailee to come back and check on us as we needed a few things and she acted like it was super inconvenient for her. anyways, when it came time to pay, my friend paid the bill with her card and left a cash tip - and wrote "CASH" on the tip line to indicate that. miss Hailee took it upon herself to add / give herself a tip on the card as well. this is illegal. absolutely avoid coming here if you value your money and want others to, too. read more

There's a reason why you have to wait for 45 minutes to get a table here on the weekend, great food and great service. It seems that most dishes I order here, burgers, riblets, chicken parm, salads, are always prepared very well. You may not like the seasoning on some of them, the buerben steak comes to mind, but it's always cooked well and hot. The atmosphere is a little better now that they did some renovations, though I think they needed more of an overhaul in my opinion. The prices are very reasonable, and even though fresh looking Chili's has opened down the street, I believe this place will hold up as it gets you a much better value. You basically can't go wrong with having lunch or dinner here. Highly recommended, enjoy! read more

We came here for the endless shrimp. We love shrimp but our waitress never told us they didnt have cocktail sauce. How can a restaurant not have cocktail sauce for fried shrimp? We alao requested our fries not be seasoned but they couldn't get right. Never will be back. read more