Provided s/n and model # via email and described the issue. They showed up with a replacement…read morepart, swapped it out, and all was done quickly and efficiently.

I called for a failing refrigerator, and then I accidently texted my info to the wrong #. He called…read moreme back anyway in about ten minutes. I explained the problem and he recommended cutting my losses and getting a new refrigerator, which I did. Plus he had recommendations for models. I really appreciate his honesty. He could certainly have come by, charged me for a service call, and then told me that it was hopeless. five stars!

They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

Good people! Did a great job on my two commercial ovens. The communication was pretty good and the…read moredeal they gave me for two ovens plus parts was unmatched!

The quick response was great and the assessment was through. He thought a new part was needed for…read moremy refrigerator, which was not making ice. However, he moved the refrigerator forward and the issue was solved. No new part was needed.

I am very happy to recommend Atlant Appliance Repair (Erik A)! Over the past month I hired Erik…read moretwice: once to diagnose my Dacor oven and once to fix a Sub-Zero refrigerator leak. In both cases, Erik was quick to respond and easy to schedule the appointment. In case of the oven, no repair was required but Erik provided excellent recommendations we are very happy with. In the case of the fridge, Erik was able to quickly repair the leak. The cost in both cases has been more than reasonable. We will definitely rely on Atlant Appliance Repair in the future. Thank you, Erik!

I requested a service on Sunday night and a technician ((Alex) arrived at 10am Monday. Delighted…read morewith their quick response! Older LG w/bottom freezer wouldn't get below 20 degrees (0 recommended). Ends up freon pressure was low; Alex performed a system recovery of the old refrigerant and replaced with new. He was finished in 1.5 hours and temps are returning to normal. Price was fair @ ~30% of replacement cost of a new fridge. Alex was personable and emphasized giving Smart Steps a call if the repair doesn't hold. Very pleased with my experience. Looking forward to frozen ice cream vs. "soft scooped."

They were able to send someone within the week to fix an uncommon brand of toilet, including…read morelocating an alternate part for a discontinued part that was causing problems. My technician Oscar was great, as was the technician he brought with him whose name I sadly didn't catch. They were prompt, communicative, explained the issue and were able to get the part and do the full repair same day. They're a little pricey and have a fairly steep fee just to come into DC but the relief of having this done and done well is worth it.

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

This is my second time reaching out to Quality DC Appliance Repair - this time for a dishwasher…read morethat died on me. Mohamed offered a same-day inspection, quickly diagnosed the problem, and scheduled a follow-up once he had the parts. With parts in hand, he quickly remedied the issue, explaining the cause and the fix in full. He was very transparent about his pricing and was graciously flexible on the up-front vs. total cost split. A few days later, we actually encountered another issue with the washer (not his fault) and he came out quickly and remedied the new issue as well, and we're all up and running again! He's always prompt, incredibly friendly and professional, and I'll continue to rely on him for our appliance needs.

If there were a 6-Star option, I would give Quality DC Appliance that level of quality and…read moreprofessionalism. It's been hot & my central air just stopped working. Quality DC sent Ben over and he found the problem right away. In 1 day, he got me the part and fixed it. And this was no small job. I have an older central air unit with the AC on the roof and the fan in my crawl space. He got in the crawl space and figured it out. Almost more importantly he explained exactly what was wrong. I had water in the pan... why? The fan died. So my unit was freezing the dead fan & when it thawed, the water would fill the pan, set off the sensor and kill the power. Also, my unit is old. I bought the house 7 years ago and the AC was already there. I know the last owner. He didn't install it either. Ben got the right motor in 1 day. The price was perfect. I googled the motor price and he charged me the bottom dollar. I even had him over to flush the coil 2-days later. I trust this company and I'm going to tell all of my neighbors to exclusively use them. A++

Responded to my inquiry very promptly and was able to come out soon to inspect a broken fridge. Was…read moreable to tell me what was wrong (broken compressor) and recommended various courses of action. Highly recommend!

My Miele dishwasher stopped working at a critical time. After searching online, I called Clean…read moreAppliances Repair based on their ratings and the positive comments. The technician analyzed the problem based on my description and gave me a price estimate and a time for the repair. He honored both and with this same day service, my dishwasher was up and running again. He also took the time to make sure there were no additional problems within the machine's full cycle. He explained the likely cause and made suggestions for avoiding it in the future. The total price was reasonable and I would definitely recommend this company again!

Feel like making friends instead of appliance repair. Harcaed is really friendly with listening of…read moremy appliance problem, came immediately to repair. He is so prepared with the tools in order to deal with any potential issue even I gave him a wrong information because of my un-known of the appliance. The price is really fair not like other business charges a diagnoses fee whatever i decide or the problem is. Harcaed really stands on a customer side and tries to do the best with my benefit. I have refer him to whoever has appliance issue, and hope Harcaed can build more customer relationship as he deserved.

I called Guemri for a GE dishwasher repair. A large internal arm had fallen from the part that…read moreheld it in place. The man I spoke to asked me to describe the problem. I did. He told me to send him photos of the damage and of the plate bearing the dishwasher's model and serial no. Within an hour, he messaged me and told me the number of the GE part I needed, provided a link to it on Amazon, and told me that it would be easy to install myself. I ordered the part, installed it without too much fuss, and it worked! The man I dealt with declined my offer to pay for their expertise, saying he was happy to help a customer. I am VERY pleased to post this review.