My daughter's LG refrigerator started making a terrible grinding noise. After calling a different…read morecompany, she was told by phone that it was a known warranty issue and to call LG for service. She asked me to do that for her since she was working and taking care of 2 sick kids. LG referred me to Lee's Appliance Repair, and we couldn't be more grateful. They are so responsive and helpful. Erin, who answers the phone and makes appointments, was a pleasure to work with. She ordered the part and set us up. When the technician looked at the fridge he quickly realized it was a different issue. They worked with LG, got the part and rescheduled quickly. Alex came out with the new part, wore a mask and shoe covers, and had the fridge fixed in no time He was friendly and efficient and made sure the area was cleaned up before he left. They call and send texts confirming everything so we never had to guess on timing. They fix all appliances - not just refrigerators, and I will definitely call them again. I can't say enough about how much we appreciate and highly recommend this excellent company.

Needed my dryer fixed. It was screeching They said that they charge $119 diagnostic fee that…read morewould go towards the cost of the repair --fine I understand labor isn't free, but now I feel like they lock you into paying a way overpriced labor fee because you're not going to back out after you're already committed to $119. Technician was on time for appointment. He said just based on the noise it was the rollers. He already had a kit with him. It took him 30 minutes to fix- it cost me $320 - just looked up the roller repair kit on Amazon- it's $25. I just paid $300 for 30 minutes of labor. I got ripped off.

Murphy's law breakdown Memorial Day weekend…read more Whirlpool frostless refrigerator /bottom freezer. Refrigerator not keeping food cold. Freezer working fine. Joe checked compressor, two fans, all working. Took photos to Mountain Maytag on Sunday for parts. Tony was in, said it was probably a Whirlpool motherboard. Fortunately not LG or Samsung parts are back ordered. Scheduled Tuesday afternoon service call!!! Ken had motherboard and was able to install. Opportunity to clean behind the refrigerator, the floor and the inside. Did lose a few vegetables, and milk but most refrigerator contents went into our garage freezer. $400 repair sure beat having to buy a new refrigerator!!!! Question: What happens when subscription appliance repair services can't get parts? Do they provide loaner refrigerators?

Mountain Maytag was actually a recommendation from another appliance repairman. My four year-old…read moreWhirlpool washer was having an issue with a fault code. While my own troubleshooting was correct, there was a second wire that was shorting. I had an appointment on a Monday, asked them to move it up if possible, and they came out Friday to take a look. Ken did a great job diagnosing and fixing it before my birthday dinner. Great work. I will definitely use these folks for appliance repair going forward.

Incompetent and complete lack of integrity. Their tech came to my home three times to work on an…read moreappliance. It was never repaired. In the process the tech broke a part on the appliance and left it laying there. They said I needed a new compressor for $2,000. After researching the part I found that it cost $500. The office manager said they would make it right and when I called she wouldn't talk to me and said I had to talk to the tech. He immediately started yelling at me. Zero accountability and zero product knowledge. It's easy to see why there are so many 1-start reviews. These people are horrible.

After encountering a problem with my gas range, I called Herrera's. Eric arrived on schedule and…read morepromptly diagnosed the problem. When the part arrived, he returned and installed it. No muss, no fuss. I would highly recommend them.

John is professional, reliable, and honest. He has helped us with two elderly appliances that were…read morebeyond repair - he came out, tested them, and gave us his honest recommendation: replace them. John is highly recommended for very good reasons!

Great one man operation, he knows his stuff. Fair pricing and knowledgeable. As long as you don't…read moremind waiting two weeks for a service call

Anthony and team were friendly, professional, and helped clean up the mess another contractor my…read morehome warranty company initially sent out for a claim.

Showed up late, then never returned to fix the appliance, delaying me getting any help. Awful don't…read morewaste your time, have someone come out who will actually work and keep appointments

Hey Johnstown Supplies!…read more After I graduated college, I found out about this place, and I just wanna say that when you develop new skills, you develop a new community. Every time I walk into the store, I feel so much pride because I'm surrounded by such great people. It's a whole different vibe than walking into a Home Depot, where it's just random folks grabbing a screwdrivers or a 2x4. Here, everyone's so smart and skilled, and they have the best stories ever! Shoutout to Jeff, Josh, and the owner--sorry I can't remember anyone else's name, but you guys are my favorites! You take your jobs so chill, and I'm really glad I can learn more from you. Thanks for giving me this experience; this is definitely where I come for any tools I need. Best place ever among all the other HVAC stores!

Service is fast and reliable. Staff is knowledgeable of their inventory as well as industry…read morestandards. Shane helped me last. Will go back again.

I was referred to James by my next door neighbor. James provided same day service for my HVAC unit…read morethat decided to kick rocks. James Trouble shooted the issue within 10 minutes and showed me what caused it to blow a fuse. The repair did not take long at all, maybe 30 minutes top. James is very friendly and personalble and offers great discounts to veterans.

My refrigerator stopped cooling and I was worried that I would have to buy a new one. Called Alpha…read morein the afternoon, thinking I would have to wait a day or two, and they came out that evening. James was awesome! He diagnosed the problem, had the parts he needed and made the repair right then. Saved me the hassle and the money of getting a new one. Will totally put them on my list for repairs needed in the future. Thanks Alpha and James! Mike

As a Landlord, with many units, we have used Rick's for 12-15 yrs. Very satisfied and happy with…read morespeedy helpful repairs, replacements and service.. I highly recommend them!! Mike H.

Rick is a dick,ripped me off twice, bought my second dryer lasted 6…read moreMonth, tried to charge me 40 dollars to look at it,than charge. Me to fix?wow what a racket. Don't buy,u unless you like junk...