We are first time customers with Spencers, and now life long customers! Their customer service was…read moreoutstanding! Toby our sales representative was knowledgeable, friendly, and provided us with exceptional service. The delivery process, was somehow even better! That's usually not the case! Tarek and his brother were the dynamic duo! So polite, fast and professional! Installed dishwasher, beverage center and tv, quickly and kept the surroundings immaculate, and tidy! They both were so friendly and made the install fun and exciting! Looking forward to future purchases!

UPDATE: Spencer's read my reviews on Next Door and on Yelp. Late last week, they reached out. The…read moremanager from the 43rd Avenue and Peoria Avenue store came to my home on Friday, July 17, inspected the dishwasher, and the next day, July 18, a new KitchenAid dishwasher was installed. This has restored a great deal of faith and respect for the company, but I still have bittersweet feelings because it took more than 3-1/2 months for Spencer's to take accountability and do the right thing. After being a loyal customer for almost 35 years, I will shop at their store again, but with caution. My hope is Spencer's continues steping up and treats their loyal customers with the same loyalty and respect that is given to them. ******** I just want and need to give my neighbors a heads-up on the decline in trust and service from Spencer's Appliances. I've lived in my house for 30 years, so I have replaced a lot of appliances. All of my appliances were happily purchased at Spencer's. I bought a KitchenAid dishwasher in early November 2025 and absolutely loved it until it stopped working in early April 2026. I called Spencer's, and they gave me a number to call to set up arrangements for the warranty repair. I had to make continuous calls to Spencer's and their repair service throughout a 3-month period (and SIX service calls). Yes, you read that right... THREE months to get a 5-month-old dishwasher repaired. It was finally fixed last week. It was a leaky gasket. A measly gasket that was missed in 4 of the 6 service calls. Spencer's had excuse after excuse for this taking so long, yet didn't stay in contact with progress reports or apologies. There have been two times in the past couple of years that I have defended Spencer's here on NextDoor when some of my neighbors complained about their service, and now I understand what my neighbors must have gone through, and I apologize for not listening to you more closely. I have three appliances that will soon be 10 years old, so I know they will need replacing soon (as we all know, they don't make them like they used to), but I'll tell you one thing, Spencer's Appliance will not get one more nickel from me. And if I can save someone from going through the stress they put me through these past THREE MONTHS, my job is done. BTW, I'm a senior on a very limited income, so the close to $1000 (when all was said and done) I spent on that dishwasher was not an easy purchase for me, but very arthritic hands make a dishwasher a necessity for me.

Paul provided absolutely outstanding service!…read more We woke up to discover our refrigerator had stopped working and everything was beginning to defrost. I messaged the bargain busters before business hours and received a response within minutes. Within an hour, Paul had diagnosed the problem and helped us schedule a replacement as repair didn't really make sense in my case. He was knowledgeable, friendly, and kept us informed every step of the way. It's rare to find someone who acts this quickly while still providing such excellent customer service. I highly recommend Paul to anyone needing appliance service.

Paul is outstanding, I found him on yelp because I needed gas stove repaired ASAP before my tenant…read moremoved in the same day, and Paul arrived in 1.5 hours after we spoke and was able to fix it on the spot, I am so grateful, and highly recommend him!

Very supportive knowledgable staff when we needed a clothes washer. Had an emergency need and made…read moreit a 24hr turnaround. Beat other bigger name appliance sellers price including the big box stores with a solid selection of appliances! While delivery add on charge was a little high, total price was a win! Delivery team was the best I have met in 40 years! Timely , neat and efficient in a courteous way. Bottom line, total experience was positive and professional not the used car sales approach!! In the end my Wife gave it a two thumbs up and I avoided the dog house! Haha

The employees are all very helpful, especially Allan Schoon. The delivery and installation was…read moreexcellent even with my tight space. I highly recommend Best Home Appliances.

Went to the Appliance Works website and filled out their scheduling request form on 07-14-25. I…read morereceived a text msg. from Lydia that same afternoon & scheduled on 07-16-25. Super easy. Super quick. Super efficient and effective communication. Let's face it. We're all busy. I don't necessarily have the luxury of stopping what I'm doing in the middle of the day or stepping away from my desk to make a call. It's much easier to respond via email or text and I suspect that's the case for most busy individuals these days. They called me ahead of time to let me know Chris was on his way to get my appliances fixed. Our Maytag washer was rockin' & rollin' even with the lightest of wash loads & our dryer has no power at all. After a quick diagnostic test, Chris has everything all figured out. It took him a couple of hours (including time he had to obtain parts) but he got our washer & dryer all fixed up! Repair cost was on par with just about any other repair network in the Valley with far better communication. Not fun paying this stuff out of pocket but still considerably less expensive than a new washer & dryer. I would not hesitate at all to recommend Appliance Works to my friends, family or fellow Yelp'ers!

They came out to look at my 48" builtin Frigidaire that quit cooling but you could still hear it…read morerunning. They said they needed to rebuild the whole closed system. I called another company for a 2nd opinion and he told me that the fridge is still under warranty for parts only. I would still pay the labor. These more expensive builtin units have better warranties than stand alone units. So I called customer service at frigidaire and they got someone out right away and ordered the parts. They explained that I will only be paying for labor to install the new parts, which will have their own warranty and I agreed. I saved about $3,000 NOT using Appliance Works. They've lost a property manager with several properties under management now.

Came out to clean my old dryer and get it running again. Great job. Came on time and was very…read morecourteous.

Great follow-up and honest repairman. Thanks for getting my fridge fan fixed and not charging an…read morearm & a leg.

This was my 3rd appliance from Great Deals. As usual I was more than pleased with their selection…read more I needed a 30" wide frig with ice maker. Other dealers wanted to sell me bigger side by sides or would charge to deliver and another change to take away the old appliance (Spencer's). They also wanted to sell me a separate (new) hook up for the water, another $15. Yanira had what I wanted and the price was right and did not charge for delivery or removal of old frig. Unfortunately, the frig that was delivered (after I had water line fixed in wall) would not work the ice maker. Yanira and Anna both arranged for a new ice maker to be installed (2nd trip). Still ice maker would not co-operate and refused to provide me with ice. Now the GOOD part comes, Not wanting to be out done, Yanira and Anna got me another 30" frig with ice maker. Keep it hooked up over two nights to make sure it would work and then at my convenience, delivered it (3rd trip) and had it installed. Now my tenant (Brother in Law) is happy and no longer refers to me as an A/H. Thanks, YANIRA AND ANNA will be using you again in the future. GOOD PRICES, GOOD DELIVERY, GOOD SERVICE! That's what keeps customers coming back !!!

I had a great experience at this appliance store! The staff was helpful, knowledgeable, and kept me…read moreupdated throughout the whole process. Prices were fair and delivery was fast and easy. I'm very happy with my purchase highly recommend!

On time, very courteous and professional. Issue quickly resolved in same visit. Thank you!read more

From the owner: At DT Appliance Repair & Solutions, we bring over 7 years of hands-on experience in servicing all…read moremajor household appliances. Our team of professional technicians is committed to fast, reliable, and affordable repairs. What makes us stand out: *Professional, licensed, and insured service *Same-day or next-day availability *Honest diagnostics with upfront pricing — no hidden fees *Dedicated team that treats every home with respect We understand how stressful it is when an appliance breaks down, and that’s why we pride ourselves on quick response, quality workmanship, and long-term solutions. When you choose us, you’re choosing a company that values your time, your home, and your peace of mind.

Bought a Samsung combo washer/ dryer from Appliance World Outlet in March. After 5 months the…read morewasher's counterweight broke and launched across my garage. I only asked the owner for my receipt to file a Samsung warranty -- not a refund or repair. He refused, insisted I drop it off for repair, then kept it for over 2 months with constant excuses. Now he won't answer texts or calls and still has my washer. I have proof of all messages. Very disappointing experience - be careful before buying here.

This business is not legitimate. Run away! Remy sold us a fridge that he never delivered and had…read morelots of excuses why not. We offered and drove over an hr to get the fridge only to be told he was no longer available and then drove an hr back home. Remy has not paid us back and owes us $800. On top of being ignored and robbed we have now been extorted! He threatened us saying he won't give us our money back unless we remove our reviews because that's how he does business! His words! He is an unethical price of work. Do not give your money to this scam artist. This is not how you do business! Taking food out of my childrens mouths! Don't mess with a mama bear! I feel that it is more important than ever for me to leave my reviews up to hopefully help others not have to go through this nightmare.