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    Appliance Paramedic

    3.7 (3 reviews)

    Services - Appliance Paramedic

    Appliance repair

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    Forrest Appliance Repair

    Forrest Appliance Repair

    3.4
    (67 reviews)

    I contacted Forrest Appliance Repair after our washer returned an error code that indicated an…read moreissue with the drain. Consequently, the door would not unlock. I have basic handyman skills and the Internet. After some research, I discovered that the design of our washer made it difficult to reach what was almost certainly the problem: a plugged filter. I would have to remove the front face. The problem now was that we have a stackable washer and dryer located in a tight space. In order to remove the front face of the washer, I would have to take down the dryer. This would require two people with some brawn. After determining the model and asking some preliminary questions regarding what was wrong with the washing machine, Forrest Appliance Repair quickly scheduled an appointment. When Brandon the tech showed up, he discovered what I already knew: the repair is a two person job. The Forrest Appliance Repair phone representative never asked if the machines were stacked and I forgot to mention that fact on the initial call. After a call to his office, Brandon informed me that we would need to reschedule--and that he would still have to charge me for the visit and that I would be charged again for the return visit. That did not seem quite right, but I couldn't deny that I should have informed the office that the washer and dryer were stacked. On the other hand, Forrest should have included that question in the preliminary assessment. I was preparing to argue that I should only pay half the original charge when a thought dawned on me: Why couldn't I be the second man on the job? Brandon was game and, with my help, the dryer was soon off to the side and the repair completed. I would use Forrest again and I would probably request Brandon who was both competent and professional. But I would also be sure to let the company know that our machines are stacked and I recommend that you do so as well if you have the same set up.

    $159 for a diagnostic in which there wasn't a diagnosis. They just replaced my whole icemaker which…read morewas ticking. $534 to replace and plug it in. Took 10 minutes. Part was $180. What do you think?!!!!

    Appliance Worx

    Appliance Worx

    4.4
    (125 reviews)

    The diagnostic fee was very fair, their response time was fantastic, and communication throughout…read morethe entire process was excellent. The repair cost was a little higher than I had initially hoped, but once the technician arrived and explained everything, it made complete sense. He explained that, as an authorized Samsung repair company, they have to pay licensing fees to Samsung and continuously stay up to date on Samsung's ever-changing technology and repair procedures. That level of specialized training is something many other repair companies don't invest in. In fact, before finding them, I contacted several appliance repair companies, and every one of them told me they worked on every brand except Samsung. That alone speaks volumes about the expertise this company offers. Not only did they repair my Samsung refrigerator's ice maker, but they also fixed my Samsung dryer, which had stopped drying properly. The technician went above and beyond by explaining everything in detail, answering all of my questions, and making sure I understood the repairs. Everyone I dealt with was friendly, knowledgeable, and professional from start to finish. I'm incredibly grateful to have both my refrigerator and dryer working again. I highly recommend this company and will absolutely use them again in the future.

    Appliance Worx was assigned to us from our home warranty co. FIRST AMERICAN WARRANTY…read more Peter was sensational. Replaced our "craft" ice maker, showed us how to turn it on & off and explained the trouble we were having and set clear expectations moving forward. ABSOLUTELY SENSATIONAL. FIRST AMERICAN WARRANTY....NOT SO MUCH. initially they assigned us another appliance repair company (their name escapes me at this time) and when I did just 20 min of research found out on the BETTER BUSINESS BUREAUs website that they were "COMPLETELY ROTTEN". Those were the exact words they used in describing that company. I had to DEMAND to speak with a manager before FAW assigned me someone else. Peter from Appliance Worx arrived, listened to us, diagnosed the problem and amazingly had the replacement "CRAFT ICE MAKER" on his truck. Replaced it.....and the whole visit took maybe 40 min. Moral of the story/review.....Appliance Worx is great. Dont let your home warranty ppl give you "crappy" service ppl.

    Appliance Paramedic - homeappliancerepair - Updated July 2026

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