Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

We have an ice maker that is a true pain in the neck. We don't use enough ice on a daily basis so…read morethe machine runs and runs. Albert came to clean and service it and suggested a way that I can quit fighting with this ice maker. He was super efficient, very personable and very easy to work with. He is a great representative for Uptown Appliance. thanks

BUYER BEWARE Complete and total rip off almost criminal!!…read moreWe gave them an opportunity to repair our Frigidaire refrigerator Without removing any panels or inspecting any internal components, they quoted a repair of $2300.00 we declined We requested a quotation from a different repair company and received a complete diagnosis that included , removing panels and inspection and subsequent repair for $840. Same diagnosis, 1/3 of the price BUYER BEWARE

Victor is very responsive to messages, communicates clearly, gives accurate and reasonable quotes,…read moreand most importantly he did a great job. He replaced a gas dryer belt since the drum stopped rotating and performed cleaning maintenance to clean out lint to prevent lint fires. The services were a reasonable price and he was thorough.

Vector fixed my washer, cleaned up , was polite and respectful…read more Washer is working great and he received the parts and installed the parts needed in one day . Great job!

Andy's responded quickly to during the Thanksgiving holiday when our dishwasher chose to break. My…read morewife had panicked and doubled booked the repair, but Andy's was ready and willing come.

This company does a great job. Easy to get an appointment when you need an appliance to be…read morerepaired. Lupe is very knowledgeable and the pricing is reasonable. I recommend this company when appliance repairs are needed and I will use them again. Nice to work with an honest technician. Louise F

Our combo washer dryer quit working after just 3 years and high reviews lead us to Bellaire…read moreAppliance Solutions. David Reyna diagnosed our problem and we decided the cost of the part was too prohibitive. All he charged was a service call fee. We know who we'll call for future problems. Turns out Combos have a lot more issues than normal so we've decided to go back to a separate washer and dryer.

Be very careful doing business with David and his wife Stephanie, aka Bellaire Appliance Solutions…read more They claim to offer a one year warranty on their services but then complain when they have to make multiple trips to your home and are still unable to fix the appliance's problem. Then when you dispute the charge on your credit card (which doesn't give you the same one year warranty Bellaire Appliance claims to give), they will not refund the full amount paid to them. Suddenly there is a "service charge" imposed that is NOWHERE stated on the website. If you want your money stolen, by all means use them but if you want an honest company who stands behind their ability to fix appliances and actually fix the appliance, they ARE NOT the company you want to do business with!

i have used victor a few times since 2018 outstanding work. This week our dryer stopped working had…read morea F1 error code. it could either be the thermistor or the capacitor on the mother board blew. I called VPS and victor promptly answered the phone and actually scheduled me for the following morning. He promptly arrived diagnosed the issue the motherboard but come to find out they no longer make the board ...No problem Victor to the rescue he took the motherboard home and repaired the capacitor and returned a few hours later to complete the job. he troubled shooted and discovered my clogged vents of 14 years caused the dryer to over heat. so getting to the root cause Victor cleaned out my dryer vent with a approx 20 ft run. He then as a precaution changed the thermistor (took the entire machine apart) and clean the inside like new all for a more than reasonable rate. Definitely top notch service at a reasonable price. if I had more hands I would give him 4 thumbs up ‐------‐------------------------------------------------------------------------ he usado victor varias veces desde 2018 trabajo excepcional. Esta semana nuestra secadora dejó de funcionar y tenía un código de error F1. podría ser el termistor o el condensador de la placa base quemado. Llamé a VPS y Victor respondió rápidamente el teléfono y me programó para la mañana siguiente. Inmediatamente diagnosticó el problema de la placa base, pero se dio cuenta de que ya no fabricaban la placa... No hay problema. Víctor al rescate, se llevó la placa base a casa, reparó el capacitor y regresó unas horas más tarde para completar el trabajo. Le dio problemas al tirador y descubrió que mis rejillas de ventilación obstruidas durante 14 años causaron que la secadora se sobrecalentara. Entonces, para llegar a la causa raíz, Víctor limpió la ventilación de mi secadora con un recorrido de aproximadamente 20 pies. Luego, como precaución, cambió el termistor (desarmó toda la máquina) y limpió el interior como nuevo, todo a un precio más que razonable. Definitivamente un servicio de primer nivel a un precio razonable. si tuviera mas manos le daria 4 pulgares arriba.

I have AHS and this company uses them. The 1st time they changed a drainage pipe on my dishwasher…read moreand it still didn't work. When I called back, they were TOO BUSY and couldn't return to repair it and sent me back to AHS. The 2nd time, still with my dishwasher, the said they couldn't repair it because I had a wooden floor. According to them, I should remove my floor at my expense and then they can pull my dishwasher out. Btw the wrote me. IT is 100% TRUE. Do not go to this company.

They are honest and give you the straight story on what to do…read more I had them come out to see why my fridge froze up and they defrosted it. I had to call them back 4 weeks later because it froze up again. They came out and redid the work for free.

Thanks for your rebuttal but I disagree First impressions are everything and if you cannot be…read moreclear about your prices, then there will be no services. Best to you.

Appliance Cowboys has saved me on multiple occasions with my Speed Queen Washer and Dryer repair!…read moreThey use factory replacement parts so that quality is high. They also do great research on recalls and warranty claims which is a good value. I appreciate their responsiveness.

Quickly replied to me to setup an appointment for my refrigerator/freezer that was not cooling…read more Showed up on time, was very professional, knowledgeable, and even cleaned the appliance filter. The filter had never been cleaned since I purchased it over 7 years ago. It was 2 inches thick with dirt and pet hair. I will definitely use Appliance Cowboys for any future appliance issues. Great job!