Chris was amazing! He talked over my problems, explained what he could and could not do (we…read morecouldn't replicate the problem with my fridge's icemaker, but he showed me what tests he could do) and was all around very up front and a pleasure to have work my fridge.

Yea... dishwasher now working... but still not sure what was the real problem…read more.. Nea... high trip/diagnostic fee AND charged per half hour...

ARE THERE 10 STARS...?…read more I HIGHLY recommend Tony's Appliances. They are ALWAYS able to accommodate in a timely manner. Their customer service is the ABSOLUTE BEST. I have called upon Tony's Appliances many, many times over the past six years and they ALWAYS deliver the BEST service for VERY fair and affordable prices. I HIGHLY RECOMMEND TONY'S APPLIANCES!

Overall very pleasant experience working with Tony's Appliances. They came highly recommended for…read moreour dryer that had been causing us issues for several months. They were able to diagnose and fix it in 1 day which was great and was even willing to work with some extenuating circumstances. The dryer repairs have held up for several months now, so definitely no complaints there. The only comment I had was that we had requested a written invoice and that took several weeks of no communication before it was sent to us.

A shoutout to Javier and Amner. They delivered a new refrigerator to my apartment on the second…read morefloor. Their service was fast and efficient, even though they had to travel upstairs. Very friendly and I am happy to receive this new fridge. Exceptional delivery service. Thanks so much!

Product purchased is OK; Lowe's in Tualatin has totally incompetent and worse than useless…read morecustomer service. My item was supposedly shipped weeks ago but never arrived - - only a shipping label was created. Their CUSTOMER NO SERVICE PEOPLE WERE UNABLE TO DO ANYTHING TO GET ME MY ORDERED ITEM. I spent literally hours on hold. The item ordered was never shipped. According to FedEx data, only a shipping label was created, and the item never entered FedEx weeks ago - - which the Tualatin people could also see.. The Tualatin Lowe's people could do nothing to get me the item I paid for - - even nearly a month after my order was placed. I finally solved the problem with the help of customer service in the McMinnville, Oregon Lowe's, where the item was in stock. I ended up needing to drive a 130 mile round trip in order to finally solve the problem with this order and actually receive my ordered item. BE CAREFUL NOT TO ORDER ANYTHING FROM TIGARD LOWE'S. THEY ARE TOTALLY INCOMPETENT !

We bought a new dishwasher from Costco which included installation. Two installers From Portland…read moreInstallation delivered our new dishwasher as promised on time and as soon as the truck stopped , these guys were like an Indy 500 race pit crew. It was obvious these guys knew what they were doing. Each one had a specific task and were very good at what they do. I don't think it was longer than 20 mins. They did a check of all operations and checked for leaks. They gave me an orientation on the operation and they were on their way.

James coordinated the delivery and installation of a new gas range and removal of the old one. The…read moreteam were on time, and installation was smooth and done with care and cleanliness, they were excellent. Would definitely use them again.

Dryer stoped working mid laundry day with a newborn at home (lots of laundry!) I had Yelp send out…read morerequests and chose them because they could come out same day. Very glad I did because Alex was great and fixed my dryer. He was prompt, polite and knowledgeable. Was able to fix dryer in about an hour and also did a full service and cleaning. Within two hours of pressing "submit" on Yelp I was back drying newborn clothes. Thanks Alex - will use you again if needed.

Arrived expediently. Diagnosed quickly and went to work on fixing the problem successfully within 2…read morehours. Roughly $300. still more cost effective than having to replace washer in an upstairs laundry room! Delivery & pickup of old washer alone would have been even more costly. Alex did a fine job. Thank you!

Stopped in to this new store for a quick visit and was super impressed. It's a really big place,…read morethey have LOTS of stuff, and the prices were great. I will definitely be back again.

I like coming to this location because everything is nicely organized on the shelves. They were…read moreobvious that things are grouped with like items. The staff is friendly in the item seem to be a little better quality than some of the other restores I've been to.

I was dreading shopping for a new dishwasher this morning. I got a referral from a friend about…read moreCarla. Let me tell you, I am so happy with the customer service I received. The parking was easy and I was out within a half hour. Carla was awesome and so friendly and knowledgeable, I had a great experience .

This post is warning people to NOT buy the extended warranty option. We have had great experiences…read morewith Hamilton's and its people. However, Hamilton's decided to partner with this company and therefore only gets 3 stars. (I was debating between 3 and 4). We bought a wall unit oven/microwave in 2021 that cost about $3k. The keypad went out. The error code is clear. The system notice tells you. We told the warranty people what the error code said. Extended warranty folks required I be home half a day. They arrive and tell me the oven needs a new keypad. Really?!?! Long story short, the oven is not repaired. It is now a full 2 months we have been without. We had to buy a countertop microwave, but still no oven. Extended Warranty keeps opening and closing tickets, and then stopped communicating because about 4 weeks after we started the process, the warranty expired. Now they don't think they have an obligation to finish the repair even though it started weeks before expiration. We had to order our own part and will install it ourselves. Thank you YouTube. Remedy will be to file small claims lawsuit for the value of the part and cost of the warranty. I only hope Hamilton's makes right with future customers and refuses selling this shoddy warranty product.

5 Stars - Ryan is on Speed Dial for a Reason…read more Ryan at PDX Appliance Repair is a good deal. We have a house full of 13+ year-old appliances that we're determined to keep running as long as possible, and this week put that goal to the test in a big way. Our dishwasher's heater broke, the fan in our refrigerator went out, a massive ice block built up inside the freezer walls and prevented the door from closing all the way, and our convection oven stopped heating after the kids went a little overboard with the microwave controls. Three appliances in one week. I reached out to Ryan during spring break to schedule repairs. He had taken the week off to spend time with his family, but he still called me back personally to make sure we were okay to wait. We scheduled the assessment within a day and completed all the repairs a few days later once the parts arrived, which took less than a week. We paid half up front and the remainder when all three appliances were fixed. We are so grateful. There's something worth saying about the trust factor here. Letting a stranger into your home means showing them the layout, who lives there, and making your family vulnerable in a real way. We trust Ryan completely. We can leave him working in an empty house without a second thought, and he always gets the job done. One more thing worth mentioning: we also purchased a rebuilt washer and dryer from the 90s through Ryan a year or so ago. Our thinking is that older machines can be repaired indefinitely, no planned obsolescence, no need to ever buy new again. They ARE loud, but they handle massive loads of laundry and linens without issue. If you're in the market for a refurbished washer and dryer set, it's worth giving Ryan a call at 503-853-5784.

Like the Joni Mitchell song says "You never know what you've got til it's gone," you never know how…read moremuch ice you use until your refrigerator ice maker stops working. Our refrigerator/freezer is also one of those New Zealand made appliances -we will never purchase again- that we were hoping wouldn't be as difficult as our oven to repair. We called Ryan again and he remembered us (thanks to that damn oven nightmare), scheduled us in within a few days and had the problem figured out in less than 15 minutes. Only took a week to get the part needed and he came out and fixed it in less than 15 minutes. Excellent response time and customer service. Ryan is a genuinely nice knowledgeable guy and very helpful. He cares about his customers and strives to do the best job he can. Fees are fair and honest too. PDX Appliance is now our go-to repair service (not trying to jinx anything else of course!) Highly recommend.