As a long-time customer of Appliance City, it's wonderful, after a decade of not needing an…read moreappliance or repair, to return in search of a washer and find that the selection and customer service as wonderful as I remember. By last count, I've purchased three washers, one dryer, and a vintage stove - all of which worked way past their warranty, two of which were repaired over-the 10+ years I used them. So do it yourself (and your wallet) a favor and shop here first. The staff is knowledgeable, thoughtful, and well informed; they'll work with you to make sure you're satisfied (Allyson is a gem).

Disrespectful employees to each other and their customers. Called looking for a part. Provided them…read morewith the part number that I needed. Got the part home and it was the wrong thing. Called to find out if I could return it since they sold me the wrong piece and was charged a restocking fee for their mistake.

I bought my Bernina 770 here 11 years ago. It still works great! It just needed an update. The…read moreservice was so fast. They have a great selection of sewing machines. I would definitely recommend this store when buying a new machine.

This repair service was recommended to me by my trusted auto mechanic. I figured the opinion of a…read moremechanic for a mechanic was reliable - and I have never been disappointed. I have since purchased three or four machines here. Very happy with selection, prices, and service.

I have bought several appliances over the past few years from Community Appliance for my rental…read moreproperty, and I had been fairly happy with them. But recently I bought a refrigerator that has had to be repaired three times for the same thing. The second time my renter told me that the repairman said that the problem couldn't really be fixed and that it would happen again. So now we are on the third time and I let the woman who answers the phone know that I would come in and pick out a different refrigerator and that I would be happy to pay the difference if the new one I bought cost more. Tonight, I received a call from the owner who told me that he had picked out a refrigerator that he would take over to the rental, but that when the warranty expired in three weeks there would be no further warranty on the new refrigerator. I told him this was unacceptable to me, clearly the refrigerator was damaged beyond repair when purchased. He repeated several times that there would be no warranty and that he would choose the replacement refrig. He interrupted me and spoke over me repeatedly. He also said that he, himself, went out as the repairman the second time and that he never told my tenant that it would not be possible to fix the refrigerator. I asked for his name and he told me Louis. I asked for his last name and he refused to provide it. Then he said I was yelling at him, which I don't believe I was. I simple repeated my request for his last name. I also asked him to spell his first name and he refused. It's easy enough to find his name with a search through the Oregon Secretary of State website. It is Luis Urueta. I certainly will not ever buy another appliance through Community Appliance.

Seriously? You repair an appliance and have extra parts after reassembling it. And then want to…read morecharge again to come back out to install the part. This company has been to court for this in the past. Stay clear.

Just bought a gas range here, despite the name you don't have to be a contractor to shophere. They…read morehave a good sized showroom and the location is convenient. Thanks to Brendan for the excellent service and coordinating the delivery and installation. This will definitely be our first stop if we need appliances in future.

You DEFINITELY should get your major appliances here. Ask for Smiley who provides Nordstrom-level…read morecustomer service. I just finished my kitchen remodel and learned so much. Regarding buying appliances: don't just look for the store with the cheapest prices (they're basically all about the same anyway). You should think about: how will the store respond when you have a problem. I'm a self-confessed pain in the neck type of customer because I'm very indecisive and picky. I also had some snafus (all my fault--like ordering the wrong size hood and changing my mind about the custom oven I bought). Throughout all of this, Smiley was unfailingly kind and professional. He provided honest advice on the products and when things went sideways for me, he went out of his way to fix the problem and make sure I was happy and satisfied. I can't say enough great things about Eastbank Appliances and especially Smiley. Smiley is incredibly knowledgeable, honest, helpful and really understands what customer service means. Believe me: if you are buying appliances GO HERE AND ASK FOR SMILEY.

Contacted RAD Appliance Service via text. They were able to diagnose our issue with our cloths…read morewasher and recommending a great solution. Great honest service, I really appreciate it. Thank you Luke.

Came when they said they would. Everything was very easy from scheduling to the service I…read morereceived. My technician was great! Just hope it stays working...

Very kind and helpful and honest, I went in thinking I needed a new washer but after talking with…read morethe tech he told me my current one is worth repairing and helped me get the part and repair for a reasonable price. Really appreciated that I truly felt he wanted the best for me. I'll be back if I have more appliance needs!

Took a nice little electric fan in for a deep cleaning, and Rene did a wonderful job and charged me…read morean extremely reasonable price. What a wonderful, fair and kind person. I can tell this guy really likes to solve problems and help people.

Really great deals, owners very helpful and will fond something for you amongst their locations. If…read moreyou don't mind a ding or scratch... this place is dead perfect for you!

Excellent service. I walked in and saw great prices. High discount for minor blemish. They got me…read moresame day delivery. I got a new refrigerator delivered and installed with in 2 hours of buying. They also took my old one. I will definitely go back for more appliance purchases.

We've been buying most of our appliances from Hamilton's since the 80's. Our new name brand…read morerefrigerator went out on us after six months and it was still under the manufacturers one year warranty. However the manufacturers service repairman would be a week out on appointments. After I reported this delay back to Hamilton's they told me not to worry they'll have a loaner sent to me by the end of the day. Folks, you won't get this kind of care and compassion from the big box stores.

This post is warning people to NOT buy the extended warranty option. We have had great experiences…read morewith Hamilton's and its people. However, Hamilton's decided to partner with this company and therefore only gets 3 stars. (I was debating between 3 and 4). We bought a wall unit oven/microwave in 2021 that cost about $3k. The keypad went out. The error code is clear. The system notice tells you. We told the warranty people what the error code said. Extended warranty folks required I be home half a day. They arrive and tell me the oven needs a new keypad. Really?!?! Long story short, the oven is not repaired. It is now a full 2 months we have been without. We had to buy a countertop microwave, but still no oven. Extended Warranty keeps opening and closing tickets, and then stopped communicating because about 4 weeks after we started the process, the warranty expired. Now they don't think they have an obligation to finish the repair even though it started weeks before expiration. We had to order our own part and will install it ourselves. Thank you YouTube. Remedy will be to file small claims lawsuit for the value of the part and cost of the warranty. I only hope Hamilton's makes right with future customers and refuses selling this shoddy warranty product.