Needed stove repair. They responded immediately to my phone call, ordered the part, and came the…read morevery next day and completed the repair. Hoghly recommend. Would use them again.

We were so happy with the service we received from Mike, the owner at Appliance City. He explained…read moreall of our options from servicing the old one to buying one of the refurbished dryers he had in stock and really left the decision up to us, we felt no pressure. I learned a lot about the mechanics of dryers and what to look for. This was really helpful knowledge. We ended up buying a refurbished dryer from them instead of repairing the one we had and we're so happy with our decision. They delivered it to us, put the old one back together, and hauled it away. You cannot beat the price or buying from a local Portland small family business.

I bought my Bernina 770 here 11 years ago. It still works great! It just needed an update. The…read moreservice was so fast. They have a great selection of sewing machines. I would definitely recommend this store when buying a new machine.

This repair service was recommended to me by my trusted auto mechanic. I figured the opinion of a…read moremechanic for a mechanic was reliable - and I have never been disappointed. I have since purchased three or four machines here. Very happy with selection, prices, and service.

I bought my Washer/Dryer here 4 years ago as a "cheap W/D we will buy now until we save up for new…read moreluxury ones" Well, it's 4 years on the cheap clunkers and I can't seem to kill them. We had one repair during our 6 month warranty and it was super easy to work with them and that was years ago. After the warranty ended the same thing happened and the tech was able to tell us what he did so that we wouldn't need to pay for a service , so we have repaired it ourselves, very easily since(something come in aligned and we just have to move it back) Anyways I really came to make this review because we recently had our fridge(not purchased here) break and we called about Appliance Repair service. They were very economically priced for the diagnosis and were so nice working with me to set up a repair. Luis who did the repair was super great at his job and I felt very comfortable with him in my house. As far as service men who have done work in my house he was by far the most polite. He's probably the same guy who helped us with our W/D who I'd remembered from years ago was so delightful which is why I called them about the fridge. Community Appliance is such a treasure in this neighborhood that I do recommend them out frequently. I hope everyone realizes they should be the first call when they have an appliance need.

I have bought several appliances over the past few years from Community Appliance for my rental…read moreproperty, and I had been fairly happy with them. But recently I bought a refrigerator that has had to be repaired three times for the same thing. The second time my renter told me that the repairman said that the problem couldn't really be fixed and that it would happen again. So now we are on the third time and I let the woman who answers the phone know that I would come in and pick out a different refrigerator and that I would be happy to pay the difference if the new one I bought cost more. Tonight, I received a call from the owner who told me that he had picked out a refrigerator that he would take over to the rental, but that when the warranty expired in three weeks there would be no further warranty on the new refrigerator. I told him this was unacceptable to me, clearly the refrigerator was damaged beyond repair when purchased. He repeated several times that there would be no warranty and that he would choose the replacement refrig. He interrupted me and spoke over me repeatedly. He also said that he, himself, went out as the repairman the second time and that he never told my tenant that it would not be possible to fix the refrigerator. I asked for his name and he told me Louis. I asked for his last name and he refused to provide it. Then he said I was yelling at him, which I don't believe I was. I simple repeated my request for his last name. I also asked him to spell his first name and he refused. It's easy enough to find his name with a search through the Oregon Secretary of State website. It is Luis Urueta. I certainly will not ever buy another appliance through Community Appliance.

Just bought a gas range here, despite the name you don't have to be a contractor to shophere. They…read morehave a good sized showroom and the location is convenient. Thanks to Brendan for the excellent service and coordinating the delivery and installation. This will definitely be our first stop if we need appliances in future.

You DEFINITELY should get your major appliances here. Ask for Smiley who provides Nordstrom-level…read morecustomer service. I just finished my kitchen remodel and learned so much. Regarding buying appliances: don't just look for the store with the cheapest prices (they're basically all about the same anyway). You should think about: how will the store respond when you have a problem. I'm a self-confessed pain in the neck type of customer because I'm very indecisive and picky. I also had some snafus (all my fault--like ordering the wrong size hood and changing my mind about the custom oven I bought). Throughout all of this, Smiley was unfailingly kind and professional. He provided honest advice on the products and when things went sideways for me, he went out of his way to fix the problem and make sure I was happy and satisfied. I can't say enough great things about Eastbank Appliances and especially Smiley. Smiley is incredibly knowledgeable, honest, helpful and really understands what customer service means. Believe me: if you are buying appliances GO HERE AND ASK FOR SMILEY.

Luke diagnosed and fixed my problem with ice in the freezer and leaking into the fridge…read moreperiodically in ~30 minutes. Professional. Friendly. Good communication. Would highly recommend and would call again.

They came and decided our range fan was fine but to make the loud noises it makes from vibrating,…read morefound some cardboard and shoved it in place to limit some noise. I asked how much do I owe you & replied 350.00! I said for what? No parts, you were here 25min and used my cardboard. He replied, " I diagnosed the problem 120.00 and fixed the loud noises." It's 350.00. Zero parts were replaced, and to shove some of my cardboard into some sort of way cost me 350.00!

Very kind and helpful and honest, I went in thinking I needed a new washer but after talking with…read morethe tech he told me my current one is worth repairing and helped me get the part and repair for a reasonable price. Really appreciated that I truly felt he wanted the best for me. I'll be back if I have more appliance needs!

Took a nice little electric fan in for a deep cleaning, and Rene did a wonderful job and charged me…read morean extremely reasonable price. What a wonderful, fair and kind person. I can tell this guy really likes to solve problems and help people.

Really great deals, owners very helpful and will fond something for you amongst their locations. If…read moreyou don't mind a ding or scratch... this place is dead perfect for you!

Excellent service. I walked in and saw great prices. High discount for minor blemish. They got me…read moresame day delivery. I got a new refrigerator delivered and installed with in 2 hours of buying. They also took my old one. I will definitely go back for more appliance purchases.

This was our second purchase from Hamilton's (a washing machine last year and now a refrigerator)…read more The price was the same as in the big-box stores, but those stores can't compete with Hamilton's sales and delivery people. Nikki helped us select a new refrigerator that would fit in our existing space without having to do a kitchen remodel. She was very knowledgeable and helpful. What impressed me most was the delivery service. Roger arrived on time and was very pleasant. He gave me time to clean the area and even gave us time to replace the plug-in which was cracked. Hamilton's is now our go-to place for appliances.

I was dreading shopping for a new dishwasher this morning. I got a referral from a friend about…read moreCarla. Let me tell you, I am so happy with the customer service I received. The parking was easy and I was out within a half hour. Carla was awesome and so friendly and knowledgeable, I had a great experience .