I had an emergency leak, and these guys showed up the same day and were able to take care of it shortly after. They were courteous, professional and thoughtful. They quoted a good price and did exactly what they said they were going to do. They will be my first call with anything plumbing going forward. read more

Bruce came out and put a new water heater in at my rental. He was polite, quick and efficient. I will deffinantly be using them again. I also spoke with Sabrina in the office, one of the best customer service experiences I've had. I also love that they are local and family owned. read more

I had requested a quote and received a call a day later (most plumbers told me they were too busy) We had unfortunately started working with another plumber to meet our accelerated timeline. The estimate that was provided was inline with others and very pleasant. We will consider them for future plumbing projects. read more

Todd and his crew just finished the work at our house. They made an initial visit to diagnose our issues and provided a reasonable quote on the spot. We then set up a time to do the actual work. On day of, his crew led by Ariel arrived and promptly got to work. The work required for them to go into the crawl space and also dig up some dirt in our front area to put in a new clean out. They kept the mess to a minimal and (just as important) did a good job of cleaning everything up before leaving. Will definitely use again for future plumbing issues. read more

The city water utility let me know that I needed to install a check valve on my water main due to pressure fluctuations increasing the risk of backflow ...so I called a few plumbers. Bruce from Aptos Plumbing came out and was very informative about the possible causes of the fluctuations and my install options. He completed the check valve install within an hour and at half the cost of one of the other quotes! In the same time Bruce also helped determine if an unused circulating pump was working properly, and he explained where and how to troubleshoot further if hot water wasn't making its way quickly to different parts of the house. I will be calling these guys in the future if I need more plumbing work. Bruce was experienced, honest, and very helpful. read more

Thank you Justin for being a super contentious worker. Thank you Peter for taking off your shoes. Thank you Bruce for pointing some things out to me I hadn't known about. After getting "ghosted" from a plumber I had worked with before I needed someone new and I needed them fast. I was pleased with the response I got from Todd, the detail of the bid and the follow up of the work. It wasn't the most inexpensive job but I feel good about the whole experience. Thank You Aptos Plumbing! read more

These guys were quick to respond when a flooded toilet. They give you an honest update on your situation and advise best course of action. They actually fit us in earlier then planned as they didn't get a delivery for another job on time. I appreciated them thinking of us. We ended up having them install 3 new toilets in our townhome. Also they helped us with a DIY faucet install that my husband was stuck on. They told us what part to buy so he could finish the job himself. Buy 3 toilets get free sink advice! read more

Bruce and his team were very responsive and ready to work. We had decreased hot water pressure throughout the house with our galvanized pipes. He suggested we replace a few connections and that should fix it, which it turned out not to solve the issue. He then suggested to replace all the old pipes under the house, which in fact solved the problem. Way more costly than anticipated, but it is what it is. Where my experience went south was when he called to tell me that one of the pipes going to the bathroom had broken in their repair and they would have to replace it in with new pipe. I OK'd the fix (not sure what caused the break), but did not discuss the repercussions of the repair. Instead of cutting a workable hole in the wall-paper (old and not easily replaced) and drywall that could be patched back, they left a hack-job hole and is going to cost close to $800 of repairs. (drywall and new wallpaper since the old one cant be patched). They cut a 6x12 hole and there was no consideration for the patch work, only to get their job done. read more

Aptos Plumbing - Plumbing Near Me

We had a kitchen sink issue as the garbage disposal had stopped working. Todd at Aptos Plumbing set up an appt for the next day. The guys showed up on time and immediately decided the disposal was jammed and set about fixing it. Unjammed the unit and we ran a few cups of ice through to clean out the gunk. All works perfectly now and we didn't have to buy a new disposal! We were pleased with the promptness and quick diagnosis. Price was fair. Did not try to upsell us things we didn't need. Will definitely call them again if we have plumbing issues. read more

Real Estate Agents do not call Aptos Plumbing! They refuse to work with realtors. And I need the job done right away! Oh well they just lost out on $1100 of my business! read more

This is the best Plumber in all SC. Honest, affordable, professional, accessible even on weekends! I've tried several outfits in our area, Todd is THE BEST ! Most plumbers try to rip ppl off, but not Aptos Plumbing. I was impressed, and will definitely call again if needed. read more

My garbage disposal started leaking and I was unable to fix it myself. Another business told me the garbage disposal would have to be replaced and quoted me a very high price to do so. Aptos Plumbing came out quickly, communicated professionally and clearly, and fixed the problem with a minor adjustment and extremely reasonable price tag. I will be using Aptos Plumbing for anything that comes up in the future! read more

I just had a hot water heater installed from Aptos Plumbing after my basement flooded when my old one died. They worked me into their busy schedule to accommodate my emergency; the owner Bruce came out personally the same day to stanch the water flow and get it draining properly and explained the whole process to me. His crew had the new one in the next day. All at a very fair and reasonable price! Their customer service was courteous and professional as was their installation. After a bad experience a few years back with one of their competitors, I am thrilled to find a plumbing service that I can trust. read more

I reached out to four plumbing companies to replace my water heater and just based on the quoting process alone, I will be moving forward with another company. Aptos Plumbing was quick to respond to my quote request, but after coming by to look at my water heater and setup, I received a call stating that it would cost between $3600 - $4600 (and this is for a mobile home!). Although the assessment was done a week ago, I didn't receive anything in writing and was told that the price is always the same and I shouldn't waste his time in wanting a paper quote. I explained I would need to get approval from the property management and would like to show the work that was to be done. read more

Super unexpected and positive experience with Aptos Plumbing! Thanks to Bruce! They were working at a residence on my street and I stopped by to ask questions about drainage. Bruce provided lots of valuable information and tips. No charge and was enthusiastic about it. I mentioned I was doing a DIY hack until my plumber could repair my shower next week (which included taking out a wall). Bruce offered to see if he can fix it WITHOUT taking out a wall. AND HE DID! Saved me hundreds of dollars! Even without this gesture, the information I got regarding my initial inquiry was above and beyond. I'm truly grateful for my experience today with Bruce and Aptos Plumbing! I highly recommend and will hit them up for any future plumbing needs! read more

Called to have some gas line work done and Bruce came out. He explained everything that needed to be done and what needed to be corrected from previous work. He thoroughly explained the principles behind what needed to be done and why. I totally could see what he was talking about. His demeanor, attitude and knowledge shows he is a professional and that I wasn't just another appointment because he advocated for me. Aptos Plumbing is my go-to now. We are remodeling and definitely feel I have a friend on our team. read more

Rapid response, rapid repair, friendly service, laid out our options and super honest. What else could you ask for?? Thank you, Bruce!! read more

I had little success with other plumbers regarding problem I had with water issues. Bruce immediately diagnosed it and returned within a week to fix it. He was personable and most important, he did not talk down to me because I am an older woman (like the others did). This is your go-to plumber!! read more

Aptos plumbing came to the rescue when we had a major septic issue / blockage. Bruce and his great crew of guys came in force and had all the right gear to isolate and repair. Kept areas of work clean given they were digging major deep pits to find the issue, replaced my pavers ( and did a good job at it) I added riser extensions (their suggestion) since I was deep into the project and am glad I did. While I've seen posts about possible higher costs from Aptos, you get what pay for, I paid for urgent need, excellent service and got it. read more

With new counters installed, none of our old double sink plumbing lined up and our new gas cooktop needed hooking up. Bruce from Aptos Plumbing gave us a very accurate estimate, then came out and installed the new cooktop, garbage disposal, sink strainer and all the required under sink pipe work to match. Great to find a local dependable company. Will definitely use again for plumbing needs. read more

My kitchen sink faucet went from a tiny leak to a waterfall leaving me scrambling to pull the disorganized mess of cleaning products and stuff that shouldn't have ever been under there (don't judge me) out and shove a bucket that I hoped was lined up with the torrential flow of H2O. Now comes the fun part. Call the landlord, wait for a reply...can't get anybody there for like a week. Seriously?! Wait, it gets better. So when they finally send someone, it's a handyman with new boxed faucet under arm and none of the right tools. I spent the next two hours listening to some rather colorful explitives, and excuses as to why he couldn't seem to figure it out. Finally he concedes and after another volley of phone calls with the landlord, an actual plumber arives at my door a couple of hours later. I should be at least irritated, perhaps apoplectic, but I've grown accustomed to these drawn out repair jobs. So I greet the plumber with a casual "hey" come on in... . I have to say he was extremely professional and courteous. He explained to me why what the other guy did hadn't worked, showed me parts, even made sure I didn't accidentally toss out the clip-on- tool (which looks a bit like something you'd see on a guess what this is game show) conveniently clipped to a hose under the sink which can apparently sometimes fall off (who knew?). He went on to replace the faucet lickety split, stayed long enough to make sure it wasn't leaking, cleaned up his mess (what?! They never do that), left me a business card in case there were any problems, and simply let me go back to my life with a now working kitchen faucet. Seriously, I cannot recommend this company strongly enough. If you're a renter, I may go as far as to ask you to demand that your landlord call this place. Just do it! read more

Aptos Plumbing - My new kitchen faucet - Plumbing Near Me

Called in to get a quote on a recirculating pump for our tankless heater. Aptos Plumbing came through early and was able to give us some ideas on the best way to move forward and with hot water in our house. They were very honest and I never felt like they were pushing unnecessary changes. Looking forward to working with them in the very near future! read more

Bruce and team (Ariel & others), came out and installed a tankless water heater, whole house water softener, entire new set up of PEX to replace all our pipes under the house and removed our old water heater tank. It was a big job and they a fantastic job. Ariel was the lead on our job and he was great. Easy to work with and very good at their job. Bruce was great, you can tell he knows what he is doing and cares about doing the job the RIGHT way and having employees that know what they're doing. Sabrina the front desk is prompt at returning calls and getting urgent service if needed. I highly recommend this team, they are a small business but do an excellent job and only have high quality great staff that know how to do plumbing. We will work with them in the future for sure! Price was also reasonable, probably helped that we did everything at once. PS: this project was installed 6 months ago (our previous system was causing all kinds of clogs weekly - so much money spent on drano over the years). Everything has been working beautifully! So happy we finally were able to do this project and that we found outstanding folks to do it. read more

Two stars for getting the job done in a reasonable time frame. Three stars off for the following: (1) They flooded my kitchen floor and dishwasher. That could have been avoided if they listened to me. They left the mopping up and bailing for me. (2) They attempted to grossly overcharge me. I paid a lesser amount, but more than what they quoted, just to get them out of my house. I felt under duress. I wrote to Bruce (owner? manager?) for a refund but got no response. Be careful with this company, they give oral quotes that can't be trusted. Get it in writing. (3) A petty theft was committed on their watch. A very large screwdriver I use to open the trap door to under the house, disappeared while they were here. It was a very good screwdriver I've had for 40 years. I notified Bruce twice by phone and also by text and email. But he did nothing to retrieve it for me. So what started out as a very good experience ended as a very disagreeable and stressful one. This should give some insight into why senior citizens (like me) defer maintenance. read more

I thought the bath tub was leaking and after the poor plumber came out in 5 seconds he reviewed it and showed me that there was in deed hot water coming out. The previous plumber didn't know what he was talking about. These guys are smart and knowledgable. Highly recommend. read more

From the beginning Aptos Plumbing was so responsive. We contacted many companies for quotes to fix our flow issues. The other companies were slow to respond and seemed shady in their quotes. Aptos plumbing came and gave us a fair quote with multiple options for us to choose from. In the end it made sense to re-pipe the whole house. They gave us a great deal and the before and after water pressure is incredible. They also got it all done in a day which is great as not to disrupt the house water supply too long. I highly recommend working with them if you need some plumbing done. read more

Aptos plumbing is awesome! Fixed a leaking sink and faucet. These guys are professional and well priced! No wonder so many local businesses use and love them! Would definitely recommend them to all my friends and family! read more

Toilet leaking. Just what you need during Covid. No problems coming out, and easily replaced the toilet, without us having to go shopping for it. Very happy, they were very professional. Thank you Aptos Plumbing! read more

I needed a garbage disposal replaced These guy were great, quick response to set up an appointment on New Year's Day, communicated well day of appointment worked with my schedule. Once they arrived checked out the disposal confirmed it was shot and with in an hour I had a new disposal. Great experience would recommend them read more

Bruce installed a replacement waste disposal unit with great professionalism and care. Gave tips on how to keep it in good condition and what to do to get repair/warranty service. Great service and highly recommended. read more

These guys are awesome! They snaked my shower drain, and gave me a heads up about a potential issue with the plumbing under the house. Very knowledgeable, polite and professional, I was totally comfortable having them in my home. read more

Really great people, very personable and knowledgeable-- tried to save us money and didn't charge us for a little side thing I needed done. Showed up on time and was eager to explain what was wrong. Reasonably priced. Earned our business tenfold. Highly recommend this company. read more

These guys are awesome!!! Family member needed some help over the hill so I called and spoke to Todd who assured me my family would be in good hands. Let me tell you, not only was the job done right the first time at a great price, Todd called me as soon as the job was finished and let me know exactly what was done and the warranty info. Never had an experience with a plumber like this before. Will definitely be using these guys again. read more

So my water heater went out recently and I contacted the plumber my landlord suggested. Unfortunately they could not come to my house for a week- I have 4 dirty kids and really need hot water so I called Aptos plumbing and they came out the next day! The tech seemed to know what he was doing and he replaced a part (which often go out on water heaters) that same day. I am kinda handy but since I rent, I have to go through pros for work like this. I felt that I was treated fairly, with an accurate diagnosis of the issue and not "well, we are gonna have to order a bunch of parts and hope it fixes it" kind of situation. read more

Never showed up to our appointment and instead called an hour after. After some back and forth, concluded that my water heater needed replacement, which was based on no evidence of the unit needing anything more than descaling. Just went on to say that my relatively new unit was hard to work on and that I should pay them $4k to get a new one installed. Catch is that it's some brand that they work with and I'm assuming get a cut of all sales from. I searched the brand online and cannot find a single review or mention of this unit outside of the company's website. I would not recommend working with this company because they are clearly just going for cash grabs and do not want to actually help out read more

These guys made room for us on short notice and made repairs on the same afternoon. Very pleasant to deal with, very knowledgeable, and they kept us informed all along the way as to what was going on. We even asked about them installing a replacement kitchen faucet that we had and they did that also. We will always call Aptos Plumbing first and have already recommended then to our friends and neighbors read more

Bruce with Aptos Plumbing did an outstanding job. They were quick to respond to our request to have a water softener installed and were out here promptly to put it in. It's running great. They were also very knowledgeable about a few other issues we were having. In the future, we will call them for any plumbing needs. Thanks again! read more

Karma- I can't wait until the bubble pops and the local service industry gets a taste of reality. Because presently? They have all of the power. And often abuse it. That being said. I called Aptos plumbing urgently. They had a major well crisis and hadn't had water for over a week. Four people living in our house in thousands of dollars in landscape dying. They got Bruce to come out the next morning which was the next afternoon. Fair enough that's how it goes. He was extremely knowledgeable yes. He actually found issues that we weren't aware of.And knowing the critical nature of our situation said he was coming back the next day. And emailing me the quote for the several different issues and potential repairs for the job. Then I had to call and leave my email for that potential quote? Which was supposed to be there that evening? Never received a call the next day his wife said the next morning or evening? Cut to3 days later and I have not heard a word. And this is how you treat a customer in crisis? No phone call, no email? No communication at all. Just string them along and expect them to what? So I hate to tarnish their unchallenged five star review. But Aptos plumbing was a huge disappointment for me. They basically left us high and dry without even a common courtesy of telling us when or if they were going to do the job. Which is unprofessional enough when you don't approach a business in an already critical situation. But basically cruel and rather heartless given our situation. read more

When our water heater in our 1939 bungalow bit the dust, we opted to upgrade to a tankless water heating system. After reading the reviews on Yelp, we were impressed by the comments about Aptos Plumbing. I gave them a call, and they were able to send out their estimator that afternoon. Bruce was super friendly and knowledgeable and laid out our options for the new system. He also gave us a quote on costs. Tankless conversions are not cheap, but I knew they had their work cut out for them on this elderly home. It was only a couple days later that they sent out a team and dove into the project. In order to pipe-in the new system, they needed to send a couple of their team under the house--into the crawlspace from hell. Working in mud and water with less than two feet of headroom, they completed the entire job in one day. Everything was done properly, neatly and to code. At the end of the day, they cleaned up all traces of mess and hauled away the old heater and any debris. We had unlimited hot water that evening. No corners were cut, and in the end, we were billed at exactly the lower end of the estimate. No tack on charges or surprises in the bill. Everyone on the site was friendly, highly skilled and hard working, and we are totally pleased with the result. We now have all the hot water we need and can check off one more thing we won't have to worry about. I would definitely recommend Aptos Plumbing to a friend or family member. read more

Replaced existing (and expired) shower and tub fittings. Old fittings required the wall to be opened to insert modern cartridge-based fillings. The work was completed neatly and cleanly. Could not be happier. read more