Amazing customer service!!!! The staff is knowledgeable, friendly and always a joy to see when they…read moredeliver:)

We've been with them for decades and absolutely love the taste of the water! You can tell it's…read morehealthy and pure.

Convenient when having large gatherings and lots of ice is a necessity. Especially since most…read moregrocery stores only carry small bags of ice.

If you do not mind, self-serve, ice and water machines in the middle of a parking lot twice the ice…read moreis a pretty good way to go. What I like about him if you can pull up with your cooler in your car And put your ice directly into your cooler. It's quick it's easy and it's ice made with purified water right on the spot. They offer purified water for sale for only $1.50 for 5 gallons. The price seems pretty good though I have never tried it before so I cannot personally speak for that, only their ice.

Fantastic service, storing the boxes is much easier then bottles and the fact that is it fully…read morerecycled when your done with it is a bonus. Have used this services for 2 1/2 years and the water tastes fantastic. Highly recommend. - Cheri

We asked for our water to be delivered and within 1hr we got it! I love the text chat. Very simple…read moreand very quick response thank you for your service!

Excellent Ice Delivery. 40 pound bags for 8 bucks. Niiiice. This place is the daddy of ice for…read moresure. Woot. Ice is nice. Quick and friendly.

I just bought a new home and I get a water filter . Anna came to my house today and installed it …read more She also tested the water here and it is pretty bad Very hard water. . She was so nice and very professional . We love the system and will purchase something else from her in the future.

Adjusted appt. time to accommodate my schedule. Quick service answered all questions very polite.read more

Fast communication and repair service for water softener valve replacement in oak cliffread more

This company is outstanding! We recently moved to Dallas & were left high & dry by another water…read moresoftener co. We found Dallas Water Doctor from reviews, and those reviews were SPOT ON! Dallas Water Doctor visited the same day as my call to provide a quote. They had our softener installed under a week later. Their communication is AMAZING!! Don't get scammed like I did with others! I HIGHLY RECOMMEND DALLAS WATER DOCTOR!

All I can say is that the manager at this location is awesome. His name is Len and he knows how to…read moretreat people. He is respectful and polite. He goes through great lengths to satisfy the customers. I wish more people were like him on this earth. The store is always clean and his staff is outgoing and friendly. I have been to other stores but people are right; go see Len! Back in October the man was almost killed by a car and he loves what he does so much, he came back sooner than anyone expected. That should tell you something. The man is DRIVEN!!

Any proper business will have the store open and staffed during posted store hours. If your store…read moreis closed during posted hours and people arrive to get supplies, those people no longer want to do business with you. Btw we weren't the only people that showed up at that time. We won't bother visiting this location again.

It's a water bottle delivery service, for pity's sake. It's not the end of the world if they are a…read moreday late. I've been using them for 2 years and I find customer service to be just fine (I just called them to ask for a new dispenser and they just delivered it), I find their timing to be fine. I find the billing to be accurate. The delivery guys are clearly in a big hurry, so don't expect to chat about their kids. they're working really hard and do a fine job--I have a feeling they are understaffed and hustling right now. And the best part is that I'll never be without water in a snowpacolypse again!

One of the Worst Customer Service Experiences I've Ever Had…read moreIf I could give Sparkletts zero stars, I would. Their service is consistently late, and customer support is completely useless--rude, unhelpful, and incapable of resolving even basic issues. What's worse is their shady billing practices. I canceled my account over a month ago, yet they're still charging my credit card for water deliveries that never happened. Yes--charging for deliveries that didn't even occur. That's not just poor service; that's fraud. It honestly feels like this company is circling the drain and resorting to unethical tactics to stay afloat. I've had enough. Save yourself the stress and go with literally any other water delivery service.