Scam - took over $300…read more Found this place via Nextdoor paid for a diagnostics and the part for my dishwasher. Seemed responsive, wasn't able to come out the first week bc he was sick. I was totally fine with that, I didn't mind waiting or supporting a small business. After I waited for a week I was following up every day just to get an idea of when JR would actually be able to come out, he scheduled and then canceled last minute and then nothing. It's been over two weeks now- it takes 30 seconds to respond to a text at the least let alone schedule an appointment you can keep, no excuse. I've disputed with BBB and asked for my money back. My fault for paying for anything upfront but he seemed nice, use at your own risk. http://www.coloradoappliancesolutions.com/ Colorado Appliance Solutions

Never work with this company! Rudy will take your money and not return calls or messages.read more

After a bad experience at another similar business, we tried this place. I had heard about them…read morebefore but never have had a chance to visit their showroom. We arrived just after they opened on Sunday. The lady said someone would be with us shortly. Jason came out, dressed very casually. He apologized, saying he was working in the back. It was actually nice, maybe even comfortable. Unlike the last business, he actually showed us the brands we wanted to see. He was not pushy and answered all our questions. And he gave us time to discuss the purchase in private. In the end, we were very happy with the price of our Bosch oven. Delivery and installation was exceptional as well. I hope the next time we need a new appliance, Jason is working.

I am disappointed with the company and how they sold us on their service! We ordered a dishwasher…read morewith installation. Paid for the entire purchase upfront back on May 21st. No expectations were set for the timeline to have it installed. We will "maybe" get an installation on June 23rd by a 3rd party vendor. Expectations not met with level of service other than we "hope" we will be receiving a good product with no problems with the installation. I have trouble with a company that uses our money to float their cash flow for 30+ days.

Ok so first off what's up with deleting customer reviews very sneaky and weird of yall. But let's…read moretalk about yalls delivery service yalls employees pull up complain to the point where ive got to call their boss. They then continue bitching and cursing in my home. When I told them I no longer need their services and they can leave due to their attitudes they then try and take the fridge I had just bought back. This is when I close the garage door on them and they try to get back inside this is where I have to exclaim " I will shoot you if you continue to try and come in" this then leads to the 2 delivery men banging on my home and yelling outside. Would say that there is no value to this service or company and based off the way they delete reviews it seems like their ashamed

Got us the wrong fridge and wrong color..never made it right and messed up on financing. Told is…read morefinancing started day of delivery with 12 mo no interest on black Friday. We got delivery 1/10 and first bill was 2/25. Somehow 12mo ended in November. We lost 1800 and they couldn't care less

Great Local Small Business. The owner is eager to help anyone at anytime. The staff overall is very…read morecustomer oriented. Being in Retail is hard, people can seem demanding and down right condescending. The staff seem to know how to handle rude and unrealistic expectations from customers with class. For those who complain about parking...think about the customer base Sears has. Elderly folks who frequent the store because they know the name brand. Be courteous & park somewhere else if you are not shopping at Sears. It's not nice to make our elderly citizens walk farther because you are young & lazy.

I've been to the other location in the past and just recently went in to get repair parts for our…read morewasher and dryer. Scott was very helpful and pulled down all the part numbers, wrote them down and priced them out for me. My wife and eventually decided that it was time to replace, rather than repair so we went looking at the Sears Outlet store and another big box home improvement store but the set we found (and the price we wanted) was at this store. We got great service, a great price and super fast delivery. I read the reviews of the other location but I understand there is a new owner and I did not experience any poor service at this location.

Checked out their Black Friday deals, and actually found the exact appliances for a few hundred…read moredollars less at Lowe's. Staff was very welcoming and friendly. Gave us time to shop without hovering like a lot of business do. They have a large selection, just wish their deals were better than the big box stores.

Never again. I bought an entire kitchen and laundry room of appliances. They do not have "live"…read moreappliances to try, as they state in their commercials. Our salesman wanted us to buy a certain brand (must be where he made the most commission) and down played every other brand we inquired about. They have no pricing listed anywhere but claimed to be having a sale, on the brand he wanted us to buy. The salesman told me that I would have to go out and do my own research to find out the MSRP that their sales price was based on. The brand he pressured us to buy was Monogram, an expensive label for GE, and they are all junk. Zero customer service when we had questions/problems and our salesman Michael, didn't want to deal with us. Will never shop there again and neither will at least two of my neighbors who made previous purchases, due to similar problems. MH floods the airwaves with advertising to attract new. unsuspecting customers because word of mouth between friends and neighbors about this place is to stay away and go somewhere else.

Eric and David K have been our "Go To Guys" for all of our appliance purchases. We have some short…read moreterm rentals and keep them beautifully furnished with great appliances. These people have been stellar to work with. We believe the most important value we've received from the team here is their incredible product knowledge and expertise. Just had an installation for our personal home in Salida. From my perspective, the delivery and installation team is actually the key to our consumer experience satisfaction. Salespeople get us excited about the product. Payment is always kinda painful. Then comes the all important installation! Daniel, Austin and Will were a great, collaborative team. Their conscientious care of both our home and the new appliances throughout the process was exemplary. Their smiles, dedication to explaining each machine and concern about our satisfaction was incredible. Two parts on the dishwasher came with small flaws. They pointed out the issues and immediately addressed getting them replaced. Incredibly professional and enjoyable experience! In appreciation, B&K

We purchased a Bosch dishwasher in 2020. The saleslady was fantastic - answering all our questions…read moreand showing us each product we asked to see. She took her time and made sure all of our questions were answered. Naturally, we decided to go back when our GE oven finally died - well, the heating coil caught on fire. Being 25 years old, we decided not to repair it this time. This experience was horrible. The salesman showed us one oven - I never heard of the brand. I was interested in seeing the GE ovens, compare them with the Bosch. No, he would not show us the GE models. I asked to see the floor model of the Bosch oven that was listed on their website to compare prices and quality. He pointed in the general direction of their warehouse. I walked in, looked around but it was pretty full - I could not find it. He did show us the Bosch ovens at least - so one point for that. I was ready to leave, wondering if I could maybe find the original paperwork for the dishwasher to get that fantastic saleslady's name. But, we made our way to another business to purchase a Bosch oven.

We spent over $15,000 on plumbing fixtures for our new build, and the experience has been extremely…read moredisappointing. Ferguson sent us wrong items and even left out items we had ordered. When we contacted customer service, instead of taking responsibility, they made us pay for the replacement items upfront and told us we'd only get a refund once the incorrect items were returned. This is such a poor way to do business. If a company makes a mistake--especially on an order this expensive--they should be the ones to fix it without putting the burden on the customer. To make matters worse, when the reordered items arrived, they were missing parts. Between the lack of accountability, the customer service frustration, and the quality control issues, this has been a stressful and disappointing experience. I expected much better from a company of this size. Would not recommend based on our experience.

Everything. The salesman Dominic& customer services Sylvia were excellent. I had an issue with…read moreproduct & they both promptly resolved the issue.

Buyers Beware. Our experience purchasing a new, "in-box" LG…read morewasher and dryer from Appliance Factory (AF) on Bowles in Littleton revealed a troubling lack of accountability and customer protection. Consumers should understand that in our experience the company does not stand behind the products they sell nor ensure that those products are functional and fit for their intended use. Our experience is as follows. We were informed on a delivery time on a Friday between 2:30 and 4:30. They arrived shortly after 4:30 and when they were preparing to leave around 6:20pm, the dryer was making a knocking sound. They offered to take the item back. I told them I could not be without a dryer. I was told they would send a repair man. When I called Saturday afternoon to follow up, there was no work order started and I was told it was now LG's responsibility because I did not get the AF warranty. Never was it communicated to me that if I kept the items they were mine to keep & to deal with. In the six weeks following the delivery, LG has been here three times. Prior to LGs first visit one of the dryer door hinges started to become very loose and the door was falling off. During LG's first appointment, the findings were that the metal door bracket was laying on the bottom of the dryer along with screws causing excess noise. LG reinstalled the bracket with the proper screws. This was due to AFs delivery team having difficulty reversing the door (based on the time that it took them & the fact that there were screws on our floor after they left). Therefore, based on the findings this damage was not a manufacturers product defect but delivery/installation damage caused by AF. While the LG tech was here I told him of an issue with the washing machine and showed him a video. It was determined that the display board, main board, Wi-Fi board and front cover had to be replaced. He ordered the parts and came back a second time to replace all of those parts on the washing machine. The dryer continues to make loud noises even when it's empty. The LG Tech made a courtesy visit a third time to check on the noisy dryer and says there is nothing that can be done and feels the structural integrity of the dryer cabinet was compromised somewhere along the way. Also, it was brought to my attention that the dryer is a 2024 model and the washer is a 2026 model. We were sold an older dryer. Throughout this experience I've spoken with the sales manager and his manager (8 to 10 times on the phone) and have emailed as well. All I could get out of these phone calls was a credit of 120.73, For reimbursement of the delivery charge. I then left two messages on the president's hotline to take my complaint to the next level.... and a lot of good that did as I was rerouted back to the salesman.

It's fine until you need service. Call the "president's" line. Leave a message. Nothing will…read morehappen. Call the 720 772 3434 and they will rudely tell you to call the store. Call the store. Get told someone will call you back the next day. Voicemail the next day can't be undstood. Overseas rep. Then get told to call "brand source" for service. If you're less than a year you get sent to call the store again. Store says to call electrolux. They answer as Frigidaire. They barely speak English. Back to calling the store. They scheduled service online. An hour later the subcontractors call back and can't keep that appointment. Would you call that "the runaround?" I do. It should take one call to get service. One.​​

Great service! Quick, efficient, and friendly! I work nights and obviously getting appliances and…read moreother things done during the day can be a bit of an issue. My dryer was in an awkward corner of my basement with little room for getting it down there. Regardless, it was out and swapped within 15 minutes.

From the owner: We are Smart Appliance Solution a business created to help you with what your home needs in very…read morelow prices, come visit us in our new location

Mountain High Appliance has superb customer service and experienced technicians.... I highly…read morerecommend this company.

Solid company with experience worth every penny. I highly recommend Mountain High Appliance…read more We originally purchased a high-end dishwasher from one of the big box stores (BBuy), thinking we would save some money. The big box stores now contract out all services, so you don't have any idea who you are getting. The 3rd party service team came out, installed the dishwasher, turned it on & left. After it ran, we discovered the dishwasher door was broken. I called the third party who told me to call the big box store. Big box company said to call the third party, as they had no idea what happened. After multiple calls, I was so frustrated I told the company I wanted to return the product. They come out, de-install it & break one of the water pipes in the process. Now I'm out another $500 for plumbing services to fix what they broke. Mountain High saved the day. I purchased a great product & had a very experienced staff come out & install it. Don't waste your time nor money - just let these guys take care of you.